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User Acceptance of Mobile Notifications (Hardcover, 1st ed. 2017)
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User Acceptance of Mobile Notifications (Hardcover, 1st ed. 2017)
Series: T-Labs Series in Telecommunication Services
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This book presents an alternative approach to studying
smartphone-app user notifications. It starts with insights into
user acceptance of mobile notifications in order to provide tools
to support users in managing these. It extends previous research by
investigating factors that influence users' perception of
notifications and proposes tools addressing the shortcomings of
current systems. It presents a technical framework and testbed as
an approach for evaluating the usage of mobile applications and
notifications, and then discusses a series of studies based on this
framework that investigate factors influencing users' perceptions
of mobile notifications. Lastly, a set of design guidelines for the
usage of mobile notifications is derived that can be employed to
support users in handling notifications on smartphones.
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