E-government faces huge challenges in achieving interoperability
and integration, taking into account differences in laws,
regulations, services, administrative processes and languages
across regions and countries. On the other hand, issues like
service, data and process integration have been researched by the
Semantic Web community for several years now, and in the last two
to three years we have witnessed the first applications of semantic
technologies in real, operational e-government systems in both
Europe and the US which address exactly these challenges.
With this book, the editors present the latest research results
on how to use semantic technologies in order to improve or even
revolutionize the use of ICT in public administration systems. The
contributions are organized into three parts: architectures and
process integration, ontologies and interoperability, and portals
and user interactions. They give a broad overview of how semantic
technologies have been applied in different e-government projects
funded from the European program for ICT Research and Development,
and they cover a wide spectrum of semantic technologies such as
development of domain and service ontologies, semantic enhancements
of business process models, semantic Service-Oriented Architectures
(SOAs) based on Semantic Web Services (SWS) frameworks, and
ontology-based knowledge management.
In this volume, researchers of Semantic Web technologies will
find a wealth of challenging real-world scenarios to stimulate new
fields of research, while developers of e-government systems as
well as other stakeholders in public administration will appreciate
the detailed presentations and discussions of numerous applications
in areas such as e-government portals, personalization of Web-based
public services, or integration and orchestration of public
administration processes.
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