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The Art of Consultative Selling in IT - Taking Blue Ocean Strategy a Step Ahead (Hardcover)
Loot Price: R5,268
Discovery Miles 52 680
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The Art of Consultative Selling in IT - Taking Blue Ocean Strategy a Step Ahead (Hardcover)
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If IT companies seek to differentiate themselves from the
competition, they must turn to consultative selling. Consultative
selling is analyzing the needs and challenges of your customers and
selling unique services that enable your customers to reduce costs,
increase profits, and improve overall business performance. The Art
of Consultative Selling in IT provides a practical framework for
becoming a successful consultative seller and shows how to use the
blue ocean strategy to identify opportunities in areas where there
is no competition. The first section discusses the advantages of
consultative selling and explores the concepts of blue oceans. In
blue oceans, demand is created rather than fought over. Competition
is irrelevant because the rules of the game are waiting to be
established. The author explains how you can use consultative
selling techniques to create your own blue oceans of unknown market
space, where opportunities for growth are both rapid and
profitable. In the second section, the author defines the
consultative selling framework (CSF). This framework is based on
proven processes, best practices, and real-time case studies to
make consultative selling a reality. It provides clear guidelines
for understanding your customer's current landscape and challenges,
owning its priorities, and helping it to achieve its short-term and
long-term goals. The author explains how to use CSF to generate
innovative ideas and present them to your customer through profit
improvement or efficiency improvement proposals. The book concludes
with examples of several innovative business improvement ideas that
you can present to your customers, including Agile project
management, master data management (MDM), application portfolio
rationalization, and business process management (BPM). The author
discusses the benefits of each methodology and lists the trigger
points to think about when deciding whether the methodology can add
value to a pa
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