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Books > Business & Economics > Business & management > Sales & marketing > Customer services

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Common Sense Customer Service (Paperback) Loot Price: R246
Discovery Miles 2 460
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Common Sense Customer Service (Paperback)

Victoria Wells

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Loot Price R246 Discovery Miles 2 460

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Victoria Wells has been in the customer service field for over 30 years. She has a unique perspective on the role of a customer service representative as, throughout her career, she has been an employee, an employer and a consultant. Victoria has had the opportunity and the privilege to work with many different companies in diverse fields. She felt that a simple, common sense, no-nonsense guide to a career in customer service was missing from all the training books and manuals available. Her writing style is chatty and non-threatening. She uses experiences from her own career to highlight, and bring clarity to, the advice she offers.

General

Imprint: Createspace Independent Publishing Platform
Country of origin: United States
Release date: March 2013
First published: March 2013
Authors: Victoria Wells
Dimensions: 229 x 152 x 4mm (L x W x T)
Format: Paperback - Trade
Pages: 64
ISBN-13: 978-1-4827-4615-0
Categories: Books > Business & Economics > Business & management > Sales & marketing > Customer services
LSN: 1-4827-4615-8
Barcode: 9781482746150

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