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High-Performance Coaching for Managers - A Step-by-Step Approach to Increase Employees' Performance and Productivity (Paperback)
Loot Price: R1,316
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High-Performance Coaching for Managers - A Step-by-Step Approach to Increase Employees' Performance and Productivity (Paperback)
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Coaching is a necessary skill for managers. It is important as a
fundamental part of an organization's talent efforts-including
talent acquisition, development and retention strategies. For a
coaching program to succeed in an organization, it should be
recognized as a useful approach throughout the organization and
become part of the fabric of the corporate culture. Performance
Coaching for Managers provides an important tool for organizations
to use to train their managers on coaching. This book differs
significantly from other books in the coaching market. Many books
on coaching cast coaches as facilitators who question their clients
(the coachees), helping them to articulate their own problems,
formulate their own solutions, develop their own action plans to
solve problems, and measure the success of efforts to implement
those plans. That is called a nondirective approach. But this book
adopts a directive approach by casting the coach as a manager who
diagnoses the problems with worker job performance and offers
specific advice on how to solve those problems. While there is
nothing wrong with a nondirective approach, it does not always work
well in job performance reviews in which the manager must inform
the worker about gaps between what is needed (the desired) and what
is performed (the actual). The significant difference between what
is currently available in the market and what is offered in this
book is the authors' collective experience of over 70 combined
years of hands-on research and delivery experiences in the Human
Resources Development field. According to the Harvard Business
Review (2015), workers generally expect their immediate supervisors
to give them honest feedback on how well they do their jobs-and
specific advice on what to do if they are not performing in
alignment with organizational expectations. When workers do not
receive advice-but instead are questioned about their own
views-they regard their managers as either incompetent or
disingenuous. Effective managers should be able to offer direction
to their employees. After all, managers are responsible for
ensuring that their organizational units deliver the results needed
by the organization. If they fail to do that, the organization does
not achieve its strategic goals. This book gives managers direction
in how to offer directive coaching to their workers.
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