Getting Past No - Negotiating in Difficult Situations (Paperback, Revised Ed.)

We all want to get to yes, but what happens when the other person keeps saying no?
How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?
In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to:
- Stay in control under pressure
- Defuse anger and hostility
- Find out what the other side really wants
- Counter dirty tricks
- Use power to bring the other side back to the table
- Reach agreements that satisfies both sides' needs
Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want

General

Imprint:	Bantam USA
Country of origin:	United States
Release date:	1993
First published:	June 2003
Authors:	William Ury
Dimensions:	212 x 135 x 14mm (L x W x T)
Format:	Paperback
Pages:	189
Edition:	Revised Ed.
ISBN-13:	978-0-553-37131-4
Categories:	Books > Business & Economics > Business & management > Management of specific areas > Personnel & human resources management Promotions
LSN:	0-553-37131-2
Barcode:	9780553371314

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!