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Cross-Cultural Management and Quality Performance - Chinese Construction Firms in Nigeria (Hardcover, 2015 ed.)
Loot Price: R4,655
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Cross-Cultural Management and Quality Performance - Chinese Construction Firms in Nigeria (Hardcover, 2015 ed.)
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This book explores China's global competitiveness in the building
of infrastructures with a particular interest in the resource-rich
African countries. The book begins with a comprehensive literature
review on total quality management (TQM) and national culture,
followed by reviews of the construction industries in China and
Nigeria. This provides better understanding of the linkages between
TQM, based on the International Organization for Standardization's
ISO 9000 quality management systems (QMS), and national culture,
based on Emeritus Professor Geert Hofstede's national cultural
dimensions. Premised on the culture-specificity and
bi-directionality relationships between TQM and national culture,
this book investigates the construction industries in China and
Nigeria including their strengths, weaknesses, opportunities, and
threats (SWOT) as well as an appraisal of their historical and
emerging relationships. In its conceptual approach, this book
presents different models in the lead up to its primary theoretical
contribution of a quality management assessment model (QMAM) that
was adopted during the study's field work. The book also presents
relevant lessons relating to cross cultural management and quality
performance not only to the Nigerians but also other foreign
players in Nigeria's construction industry.
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