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Small businesses are the backbone of the tourism and hospitality
industry and, depending on which statistics one uses, represent
somewhere between 75 to 95 percent of all firms globally in this
sector. The number of entrepreneurs has dramatically and uniformly
increased globally over the last ten years. Divided into four
sections, Entrepreneurship and Small Business Management in the
Hospitality Industry takes an intuitive step-bystep progression
through each stage of the entrepreneurial process: context,
theoretical perspectives and definitions; Concept to reality; The
business plan; Growth and the future. Ideal for students at any
level, the chapters of this book invite you to ponder upon your
reading through a series of 'reflective practice' activities.
These, along with case studies, clearly defined chapter objectives,
reflections, role-play activities and experiential exercises, allow
you to both think actively about themes, concepts and issues and
then apply them to a number of suggested scenarios. Perfect
preparation for the up-and-coming entrepreneur!
To this date, efforts to document the scholarly contributions of
exclusively African American criminologists are nonexistent. This
is a reference work which offers contemporary Afrocentric
perspective on critical issues of crime and justice by focusing on
the contributions of African American criminologists whose
interests and responses to crime arguably differ from those of
mainstream white criminologists. This reference will be of interest
to undergraduate and graduate students and faculty in criminal
justice and practitioners in policy making.
Most of the abstracts can be cross-referenced to publications
within mainstream criminal justice journals. In addition, selected
books, manuscripts, and an array of state and government documents
are included and provide rare Afrocentric perspectives on issues of
crime and justice. In the process, it credits many Caucasians and
ethnic minorities as important contributors to a given publication.
This reference book consists of five chapters: (1) an introductory
article on issues that define (and confront) African American
criminologists, (2) an alphabetical listing of published abstracts
for each contributing author, (3) selected references to each
publication, (4) an appendix containing titles to doctoral
dissertations for all contributing African American scholars, and
(5) an author and subject index.
In this companion to the revised trade book, author, speaker and
leadership expert Ken Blanchard guides readers through the process
of discovering how to lead like Jesus. Effective leadership-in all
realms of your life-starts on the inside. Before you can hope to
lead anyone else, you have to know who you are.
In 6 lessons, Lead Like Jesus Workbook will take you through the
process of aligning two internal domains, the heart and the head,
and two external domains, the hands and the habits, so that you can
put the love of Jesus into action.
Organization Behaviour for Leisure Services discusses and questions
a number of key elements, including: * The individual and the
organization * Groups in the organization * Organizational
structures and behaviour * Management within the organization *
Commercial hospitality, leisure and tourism in a service context
Taking the view that leisure services involve an array of industry
sectors - they are related, for instance, to work-time spent
eating, drinking and staying away from home, as well as the more
obvious recreational pursuits - the text uses examples and case
studies from a wide range of international businesses such as
hotels, restaurants, museums, shopping malls and sports stadia.
Specific examples used are from Marriotts, McDonald's, Trafford
Centre and many more. With a user-friendly structure and style, the
text is an ideal introduction to the fundamental issues invovled -
perfect for students and managers alike. * Provides conceptual
basis for the study of organizational behaviour in the hospitality,
leisure and tourism industry. * Includes special focus on the
leisure industry, with material on 'emotional labour',
'empowerment' and 'managing diversity'. * Contains a wide range of
international case examples. Using a wide variety of international
examples, this book provides the reader with the conceptual tools
necessary for analyzing organizational behaviour in the context of
hospitality and leisure and tourism provision so that they can take
appropriate management action.
Organization Behaviour for Leisure Services provides the reader
with the conceptual tools necessary for analysing organizational
behaviour in the context of hospitality, leisure and tourism
provision, and understaanding events in order to take appropriate
management action. Taking the view that leisure services involve an
array of industry sectors - they are related, for instance, to
work-time spent eating, drinking and staying away from home, as
well as the more obvious recreational pursuits - the text uses
examples and case studies from a wide range of international
businesses such as hotels, restaurants, museums, shopping malls and
sports stadia. Specific examples used are from Marriotts,
McDonald's, Trafford Centre and many more. With a user-friendly
structure and style, the text is an ideal introduction to the
fundamental issues involved - perfect for students and managers
alike. This book discusses and questions a number of key elements,
including: The individual and the organization Groups in the
organization Organizational structures and behaviour Management
within the organization Commercial hospitality, leisure and tourism
in a service context There is a Tutor Resource pack available to
lecturers who adopt this text. Accredited lecturers can request
access to download this material by going to
http://books.elsevier.com/academic/defaultmanuals.asp? to request
access.
Divided into four sections, "Entrepreneurship and Small Business
Management in the Hospitality Industry" takes an intuitive step by
step progression through each stage of the entrepreneurial process:
*Context, theoretical perspectives and definitions; the
entrepreneur and their environment. What are the characteristics of
an entrepreneur?
*Concept to reality: the feasibility study, analyzing the
competition, sourcing funding and selecting partners, especially in
a family business
*The business plan: the structure and content of the business plan,
through to detailed distribution, marketing and human resource
planning including cultural differences and considerations
*Growth and the future: venture capital, e-strategies, new markets
and exit strategies.
*Covers all aspects of entrepreneurship in the hospitality industry
from entrpreneurial characteristics to business planning
* Uses culturally diverse cases and examples to give a holistic
view of entrepreneurship
* Takes a learning by doing approach with features such as chapter
objectives, case studies, reflections, role-play activities and
experiential exercises
Interest in the childhood evolution of our thinking and knowledge
concerning the social world is lively and growing and studies have
proliferated for many years. When it was first published in 1981,
this book afforded a group of distinguished social scientists the
opportunity to reflect on social cognitive development and on the
implications their own theoretical positions and research findings
might have for this central process. One of its special strengths
is the range of the contributors' backgrounds. In addition to
specialists, there are students of non-social cognitive
development, social anthropology, the 'adult' (non-developmental)
social, personality and cognitive psychology. Their readable essays
thus offer compelling perspectives and approaches for those
interested in the child's construction of social reality.
A great book of fantasy for your children, when Clayton and his
magic Mackintosh takes a challenge from Demons in some sporty
challenges, Some beautiful illustrations and real life images. A
great read of fantasy, mayhem and adventure
Including Personal Recollections Of The Writer Of Abraham Lincoln,
Andrew Jackson And Peter Cartwright, Together With A Brief
Autobiography Of The Writer.
Including Personal Recollections Of The Writer Of Abraham Lincoln,
Andrew Jackson And Peter Cartwright, Together With A Brief
Autobiography Of The Writer.
Including Personal Recollections Of The Writer Of Abraham Lincoln,
Andrew Jackson And Peter Cartwright, Together With A Brief
Autobiography Of The Writer.
Including Personal Recollections Of The Writer Of Abraham Lincoln,
Andrew Jackson And Peter Cartwright, Together With A Brief
Autobiography Of The Writer.
A brilliant compendium of psychological discoveries that will truly
make you wiser, The Wisest One in the Room is an accessible and
pragmatic summary of how we perceive and misperceive the world
around us, especially the world of other people. As a users' guide
to living on earth, it is concise yet comprehensive, practical and
inspiring, enabling us to better understand how to communicate with
others and take steps to resolve conflicts both social and
political.
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Barriers to Conflict Resolution (Paperback)
Stanford Center On Conflict And Negotiation; Edited by Kenneth J. Arrow, Robert H Mnookin, Lee Ross, Amos Tversky, …
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R661
R595
Discovery Miles 5 950
Save R66 (10%)
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Ships in 10 - 15 working days
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Drawing on such diverse but related disciplines as economics,
cognitive psychology, statistics, and game and decision-making
theory, the book considers the barriers to successful negotiation
in such areas as civil litigation, family law, arms control, labor
management disputes, environmental treaty making, and politics.
When does it pay for parties to a dispute to cooperate, and when to
compete? How can third-party negotiators further resolutions and
avoid the pitfalls that deepen the division between antagonists?
Offering answers to these and related questions, this book is a
comprehensive guide to the latest understanding of ways to resolve
human conflict.
The sacred sites of indigenous peoples are under increasing threat
worldwide as a result of state appropriation of control over
ancestral territories, coupled with insatiable demands on lands,
waters, and natural resources. Of late, First Nations in Canada
have taken their fight for these sites to the courts. Informed by
elements of a general theory of sacred sites and supported by a
thorough analysis of nearly a dozen cases, this book demonstrates
not merely that the courts have failed to treat First Nations
sacred sites fairly but also why they have failed to do so and
suggests practical ways in which courts can improve their handling
of the issues.
The sacred sites of indigenous peoples are under increasing threat
worldwide. The threat's origin is traceable to state appropriation
of control over their ancestral territories; its increase is fueled
by insatiable demands on lands, waters, and natural resources.
Because their sacred sites spiritually anchor their relationship
with their lands, and because their relationship with their lands
is at the core of their identities, threats to their sacred sites
are effectively threats to indigenous peoples themselves. In recent
decades, First Nations peoples of Canada, like other indigenous
peoples, have faced hard choices. Sometimes, they have foregone
public defence of their threatened sacred sites in order to avoid
compounding disrespect and to grieve in private over the
desecration and even destruction. Other times, they have mounted
public protests - ranging from public information campaigns to
on-the-ground resistance, the latter having occurred famously at
Oka, Ipperwash, and Gustafsen Lake. Of late, they have also taken
their fight to the courts. First Nations Sacred Sites in Canada's
Courts is the first work to examine how Canada's courts have
responded. thorough analysis of nearly a dozen cases, the book
demonstrates not merely that the courts have failed but also why
they have failed to treat First Nations sacred sites fairly. The
book does not, however, end on a wholly critical note. It goes on
to suggest practical ways in which courts can improve on their
treatment of First Nations sacred sites and, finally, to reflect
that Canada too has something profound at stake in the struggle of
First Nations peoples for their sacred sites. Although intended for
anthropologists, lawyers, judges, politicians, and scholars
(particularly those in anthropology, law, native studies, politics,
and religious studies), First Nations Sacred Sites in Canada's
Courts may be read with profit by anyone interested in the evolving
relationship between indigenous peoples and the modern state.
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R149
Discovery Miles 1 490
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