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Organization Behaviour for Leisure Services (Hardcover)
Loot Price: R4,998
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Organization Behaviour for Leisure Services (Hardcover)
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Organization Behaviour for Leisure Services provides the reader
with the conceptual tools necessary for analysing organizational
behaviour in the context of hospitality, leisure and tourism
provision, and understaanding events in order to take appropriate
management action. Taking the view that leisure services involve an
array of industry sectors - they are related, for instance, to
work-time spent eating, drinking and staying away from home, as
well as the more obvious recreational pursuits - the text uses
examples and case studies from a wide range of international
businesses such as hotels, restaurants, museums, shopping malls and
sports stadia. Specific examples used are from Marriotts,
McDonald's, Trafford Centre and many more. With a user-friendly
structure and style, the text is an ideal introduction to the
fundamental issues involved - perfect for students and managers
alike. This book discusses and questions a number of key elements,
including: The individual and the organization Groups in the
organization Organizational structures and behaviour Management
within the organization Commercial hospitality, leisure and tourism
in a service context There is a Tutor Resource pack available to
lecturers who adopt this text. Accredited lecturers can request
access to download this material by going to
http://books.elsevier.com/academic/defaultmanuals.asp? to request
access.
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