Public administration comprises two integrated components, namely the political process in terms of which government policy is formulated, and a management process in terms of how this policy must be implemented. The introduction of strategic and performance management systems and procedures in the public sector has become international standard practice, often resulting in a comprehensive redesign of the traditionally bureaucratic legislative framework - strategic management links the government organisation to the community, thus incorporating the actual needs of the community in government's planning, while performance management gears the organisation towards service delivery. Strategic and performance management in the public sector provides an integrated management model for 21st century government organisations. This title is a step-by-step presentation of the strategic and performance management process, starting with government policies and culminating in a comprehensive performance management system. It contains practical examples, activities, relevant legislation boxes and supplementary material for further understanding.

Performance management is, by its very nature, a contentious and emotionally charged topic. Because the lines between management and appraisal are often blurred, performance management tends to get cast in a harsh and negative light, creating anxiety and distrust that defeats the object. Performance management: A contemporary South African perspective examines the practice of performance management in the modern South African workplace and how to balance the positive with its more challenging negative facets.

Performance management: A contemporary South African perspective explores various aspects of performance management systems and processes. It highlights best practice and innovative ideas for implementation that will enable managers, employees and teams to achieve success and improve results. Examples and real-life scenarios provide practical guidelines and applications.

Contents include the following:

• Understanding performance management
• Business strategy and performance
• Creating a high-performance culture
• Performance management process
• Development and implementation of performance management systems
• An overview of performance measurement
• Performance measurement in practice
• Team performance management
• Performance management skills
• Dealing with underperformance
• Performance development
• Rewarding good performance
• Monitoring and evaluation
• The future of performance management in the new world of work

Performance management: A contemporary South African perspective is aimed at senior undergraduate as well as postgraduate students at further and higher education institutions within South Africa. It will also serve as a valuable resource to human resource practitioners and managers.

The killing of thirty-four miners by police at Marikana in August 2012 was the largest massacre of civilians in South Africa since Sharpeville. The events have been covered in newspaper articles, on TV news and in a commission of inquiry, but there is still confusion about what happened on that fateful day.

In Murder At Small Koppie, renowned photojournalist Greg Marinovich explores the truth behind the Marikana massacre. He investigates the shootings near Wonderkop hill, which happened in view of the media, as well as the killings that happened beyond the view of cameras at a nondescript collection of boulders known as Small Koppie, some 300 metres away. Many of the men killed here were shot in cold blood at close range. Drawing on his own meticulous research, eyewitness accounts and the findings of the Marikana Commission of Inquiry, Marinovich accurately reconstructs that fateful day as well as the events leading up to the strike, and looks at the subsequent denials, obfuscation and buck-passing by Lonmin, the SAPS and the government.

This is the definitive account of the Marikana massacre from the journalist whose award-winning investigation into the tragedy has been called the most important piece of South African journalism since apartheid.

Written from a uniquely South African perspective, Human Resource Management in Government explores many facets of the employment relationship, including strategic employment processes, workforce planning, talent management, trade union interactions, public sector labour relations and terminating employment relationships.

Features:

• The latest local and international applied research and practice;
• Insight into the public human resource management functions;
• Best practices in talent management;
• Trends and best practices in human resource management in the public sector in other African and developing countries;
• Topical and current information that encourages continuous self evaluation; and an interactive structure with activities, questions, research reports and the latest court decisions related to the HR field; and
• Three new themes were added to this edition to make the book even more relevant to the reader, namely the influence of the 4th Industrial revolution, green demands on the public employer and decolonisation.

Numerous opportunities have come and gone over the past 20 years of democracy in South Africa for the State to engage with Civil Society and bring development closer to its intended beneficiaries. Civil Society, through its advocacy initiatives, has secured for itself a great-er voice and choice in development, and every role player therein should continuously endeavour to make a difference by participating actively and meaningfully in development. Authentic, sustainable grassroots transformation and development, however, is not possible without public participation, social learning, self-reliance and empowerment.

Development, the State and Civil Society in South Africa addresses the practical reality of the development consultant, government and public sector change agent, politician and policy maker. Departing from a humanist and people-centred perspective, it captures the fundamentals upon which most development theory, policy, programmes/projects and practices are based, namely cooperation, participatory planning and public participation.

The book follows a holistic, multidisciplinary approach to assessing development management principles and strategies. Important challenges in development management and related practice and policy interventions are also functionally integrated.

Contents include the following:

• Development theories, management and the democratic developmental State
• Promoting people-centred development and good governance
• The role of developmental non-governmental organisations
• The private sector and social responsibility
• The role of trade unions and international development agencies
• Micro-level development and public participation
• Integrated Development Planning (IDP)
• Social development research

Chapter review questions test knowledge and understanding of issues discussed, and encourage critical examination from different perspectives. The final chapter provides guidelines for writing scientific documents and using basic social research methodology – essential skills for all researchers and practitioners in development management.

With the resources of both governments and traditional philanthropy barely growing or in decline, yet the problems of poverty, ill-health and environmental degradation ballooning daily, it is increasingly clear that new models for financing and promoting social and environmental objectives have become urgently needed. Fortunately, however, a significant revolution appears to be underway in the way in which social and environmental purposes are being financed. The heart of this revolution is a massive explosion in the instruments and institutions being deployed to mobilize private resources in support of social and environmental objectives. Where earlier such support was limited to charitable gifts, now a bewildering array of new instruments and institutions has surfaced-loans, loan guarantees, private equity, barter arrangements, social stock exchanges, bonds, secondary markets, investment funds, and many more-all of them designed to leverage not just the tens of billions of dollars of philanthropic grants but the hundreds of billions, indeed trillions, of dollars of private investment capital. While the changes under way are inspiring and by no means trivial, however, they remain largely uncharted in any systematic fashion. This monograph, and of the companion volume for which it also serves as the introductory chapter, is designed to overcome this problem, to provide the first comprehensible and accessible roadmap to the full range of important new developments taking place on the frontiers of philanthropy and social investment. In the process, it seeks to broaden awareness of these developments, increase their credence and traction, and make it possible to maximize the benefits they can generate while acknowledging the limitations and challenges they also face.

Throughout the 1980s Mrs Thatcher dominated political life in the UK and Thatcherism became the shorthand for a series of political initiatives all over the world. Most accounts of these years have concentrated on the economics of free markets and privatization. This book takes a different stance through a detailed analysis of the responses of NALGO (The National and Local Government Officers Association) members, activists, leaders, and officials to the government's public sector reform and restructuring programme. Employees in health, local government, and education faced cuts in funding, compulsory competitive tendering, internal markets, and new management practices associated with HRM and TQM. Others in the gas, water, electricity, and transport industries faced wholesale privatization. This unique account of the period written from the evidence and perspective of those involved will be an important source for researchers, teachers, and practitioners in politics, industrial relations, public administration, and management concerned with the events and lessons of the 1980s.

Women remain dramatically underrepresented in elective office, including in entry-level political offices. While they enjoy the freedom to stand for office and therefore have an equal legal footing with men, this persistent gender imbalance raises pressing questions about democratic legitimacy, the inclusivity of American politics, and the quality of political representation. The reasons for women's underrepresentation remain the subject of much debate. One explanation-that the United States lacks sufficient openings for political newcomers-has become less compelling in recent years, as states that have adopted term limits have not seen the expected gains in women's office holding. Other accounts about candidate scarcity, gender inequalities in society, and the lingering effects of gendered socialization have some merit; however, these accounts still fail to explain the relatively low numbers. This book argues that a major problem with current accounts exists in their underlying assumption that there is a single model of candidate emergence. The prediction is that women's office holding will rise automatically as women acquire the same backgrounds as men and assimilate to men's pathways to office. In this view, the main reasons for women's political underrepresentation can be found in society rather than in politics. Carroll and Sanbonmatsu argue for a new approach that considers women on their own terms and that focuses on the political origins of women's representation. Drawing upon an original and comparative survey of women state legislators across all fifty states, from 1981 and 2008, and follow-up surveys after the 2008 elections, the authors find that gender differences in pathways to the legislatures, first evident in 1981, have been surprisingly persistent over time. They found that, while the ambition framework better explains men's decisions to run for office, women are much more reliant on the existence of organizational and party support. By rethinking the nature of women's representation, this study calls for a reorientation of academic research on women's election to office and provides insight into new strategies for political practitioners concerned about women's political equality.

The aim of this publication is to equip managers with insight into the functioning of public management and administration within the dynamic southern African context.

This book was born of a demand from academics, practitioners and students for an authoritative work on the subject of financial management with a South African background and covers all aspects of finance, both at central and local government level. The approach followed is normative/descriptive, and the content is presented in a universally applicable manner.;Experts in the field will find the work indispensable, and members of municipal councils and legislative authorities, officials and members of the public who take an interest in central and local government affairs, will find it most instructive.

W.A.J. Coetzee was born in Piketberg in 1928. After matriculating, he started work as a post-office clerk. He was later transferred to the office of the Deputy Postmaster-General in Pretoria. As an extramural student he successively obtained his B.A., B.A. Honours, and M.A. degrees in Public Administration from the University of Pretoria. In 1973 he was appointed senior lecturer and head of the Department of Public Administration at the University of Durban-Westville. He became a professor in 1977 after obtaining his doctorate (D.Phil.) in 1976 from the University of Pretoria and has subsequently served as dean of the Faculty of Commerce. Professor Coetzee is the author of a number of books and articles in Public Administration in South Africa and has delivered papers at conferences locally and abroad. He has been a member, director or chairman of various cultural and professional organizations, and has also served on a number of university senate committees.

Organisations affect all aspects of human existence. They operate under immense pressure to offer their goods and services efficiently, economically and at the right time, all within the confines of the domestic and international laws which govern their trading. To meet these challenges in today's ever-changing global environment, the dealings within and between organisations need to be constantly monitored. Organisational analysis and intergovernmental relations: a South African perspective discusses how organisations work, how to conduct organisational analysis and how organisations can benefit from the advantages of intergovernmental relations in order to maximise productivity, effectiveness and profitability. Organisational analysis and intergovernmental relations: a South African perspective provides an overview of organisations, and the organisational design and structures applicable to both the private and public sectors. It equips managers with the knowledge to analyse the status of their organisations and decide what approaches to employ in responding to change (whether planned or unplanned). The book also explores how the relations between the spheres of government are affected by the shifting political environment in South Africa.

A New York Times bestseller, "The Dying Citizen is essential reading for any American who cares about the fate of our nation" (Mark R. Levin)Human history is full of the stories of peasants, subjects, and tribes. Yet the concept of the "citizen" is historically rare-and was among America's most valued ideals for over two centuries. But without shock treatment, warns Victor Davis Hanson, American citizenship may soon vanish.In The Dying Citizen, Hanson outlines the forces that led to this crisis. The evisceration of the middle class has made many Americans dependent on the federal government. Open borders have undermined allegiance to a particular place. Identity politics have eradicated our collective sense of self. And a top-heavy state has endangered personal liberty.With a new epilogue that assesses how the events of 2021 have further diminished the meaning of American citizenship, The Dying Citizen is a clarion call to rebuild our collective national identity.

Building a capable public service is fundamental to postconflict state building. Yet in postconflict settings, short-term pressures often conflict with this longer-term objective. To ensure peace and stabilize fragile coalitions, the imperative for political elites to hand out public jobs and better pay to constituents dominates merit. Donor-financed projects that rely on technical assistants and parallel structures, rather than on government systems, are often the primary vehicle for meeting pressing service delivery needs. What, then, is a workable approach to rebuilding public services postconflict? Paths between Peace and Public Service seeks to answer this question by comparing public service reform trajectories in five countries - Afghanistan, Liberia, Sierra Leone, South Sudan, and Timor-Leste - in the aftermath of conflict. The study seeks to explain these countries' different trajectories through process tracing and structured, focused methods of comparative analysis. To reconstruct reform trajectories, the report draws on more than 200 interviews conducted with government officials and other stakeholders, as well as administrative data. The study analyzes how reform trajectories are influenced by elite bargains and highlights their path dependency, shaped by preconflict legacies and the specifics of the conflict period. As the first systematic study on postconflict public service reforms, it identifies lessons for the future engagement of development partners in building public services.

We live in an increasingly interconnected and highly sophisticated society, where the Internet has led to tremendous improvements in the efficiency and effectiveness of public services. The Handbook of Research on E-Services in the Public Sector: E-Government Strategies and Advancements illustrates how technology in e-government saves individuals significant amounts of time and money, while adding value to citizens' experiences with government, thus better serving their needs. This handbook provides comprehensive coverage of the issues facing managers, consultants, and practitioners in e-government and assists them in formulating ICT strategies for use within their field. These new strategies will enable them to implement collaborative policy initiatives within the private, public, and non-profit sectors to ultimately eliminate the global digital divide.

"Corporate reform" is not reform at all. Instead, it is the systematic destruction of the foundational American institution of public education. The primary motivation behind this destruction is greed. Public education in America is worth almost a trillion dollars a year. Whereas American public education is a democratic institution, its destruction is being choreographed by a few wealthy, well-positioned individuals and organizations. This book investigates and exposes the handful of people and institutions that are often working together to become the driving force behind destroying the community public school.

With chapters written by leading researchers and practitioners actively engaged in the work, this Edited Volume examines the role of the state education agency in school turnaround efforts. An emphasis is placed on practical application of research and best practice related to the State Education Agency's (SEA's) critical leadership role in driving and supporting successful school turnaround efforts. The Edited Volume is organized around the Center on School Turnaround's four objectives, with sections devoted to each: 1.Create a Pro-Turnaround Statutory and Regulatory Environment 2.Administer and Manage Turnaround Efforts Effectively 3.Provide Targeted and Timely Technical Assistance to Local Educational Agencies and Schools 4.Advocate and Lead to Build Support for Local Turnaround Efforts Chapters include: a) brief literature review, b) examples from SEAs (and/or concrete examples of proposed SEA practices), and c) action principles for the SEA.

Over the past decade, putting public services on-line has been a focus of huge policy and financial investments aimed at providing more joined-up service delivery. For some this is part of a transformation that is bringing about a new era of integrated digital government. For others digitalization means threats to privacy and security and a strengthening of bureaucracy. In the UK and beyond, front-line service providers and citizens have been slow to take up digital services whilst major projects have floundered. This book takes a fresh look at this vital area for public policy and practice. Informed by over ten years of original research on the 'inside' of projects to put local services on-line, the authors combine cross-disciplinary insights to provide a new social informatics perspective on digital government. Experiences in areas such as health and social care are used to illustrate the dangers of 'over-integration' when key decisions are left to system designers, as they seek to integrate information in centralized systems. The authors argue for a new 'architectural discourse' to change the way that systems are deployed, evolve, and are governed. This leads to the conclusion that increased coordination of public services in a digital economy is better achieved through federated rather than integrated services that recognize the infrastructural nature of information systems and the essential role of co-production in their future evolution

Web 2.0 can create value for political processes by decreasing costs and increasing opportunities for civic engagement, and, as a result, will likely affect the future of governance. Public Service, Governance and Web 2.0 Technologies: Future Trends in Social Media investigates the effects of Web technologies and social media on interaction and the political process. Researchers, government administrators, and policymakers will benefit from the book's examination of e-governance in an increasingly complex and interdependent world. Readers will learn to use Web technologies to address local and global problems and improve systems of governance, social equity, economic activity, sustainability, service delivery, transparency, and the ethical and legal dimensions of public service.

"The first edition of Municipal finance and accounting was published in 2007, and was the first comprehensive text on the principles and best practice of municipal finance and accounting to appear since Dr Jack Cowden's 1968 treatment of more or less the same subject matter. The first edition was revised in 2011, the main changes being the inclusion of considerable additional material on the legislative framework governing municipalities, an extensive revision of the chapter on municipal budgets in order to incorporate the approaches introduced by the 2009 regulations on budgets and reporting requirements, and various amendments to chapters 3 and 4 to reflect the advent of further GRAP standards and changes in important local government statutes. The example of the annual financial statements contained in Chapter 5 was entirely redone to accord with the requirements of GRAP, and the chapter itself amended to include summaries of most of the prescribed GRAP standards. The many changes in municipal finance that occurred since 2011 have now necessitated a second revision. All new enacted legislation and amendments to existing legislation have been included, as well as important impending legislation and new regulations, particularly those issued in terms of the Municipal Systems Act and Municipal Finance Management Act. Important MFMA circulars are also covered, as are other significant guidelines issued by the National Treasury. Various other matters of importance in relation to the financial administration and governance of municipalities are also dealt with, including municipal public accounts committees (MPACs), new approaches to grants, the supply chain management reporting framework and several significant court cases. An updated version of the annual financial statements has also been prepared. As with the original edition, this revised version deals holistically with all the key features of municipal finance and accountancy, with emphasis on the principles of sound financial governance in municipalities. It is designed for use in tertiary education and also for regular consultation by accounting officers, financial and non-financial officials and councillors in the performance of their duties. Municipal finance and accounting should be useful to anyone involved with, or interested in, the financial administration and governance of municipalities."