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Books > Business & Economics > Industry & industrial studies > Civil service & public sector

Showing 1 - 25 of 1428 matches in Civil service & public sector

Building And Pricing Guide 2018/19 - The Construction Industry Annual (Paperback): Buildaid Publishing Building And Pricing Guide 2018/19 - The Construction Industry Annual (Paperback)
Buildaid Publishing 1
R275 R215 Discovery Miles 2 150 Save R60 (22%) Ships in 5 - 10 working days

A Best Seller for over two decades and the only publication of its kind in Southern Africa!

The objective of this Building Industry Bible is to provide a comprehensive construction costing and specification tool to anyone involved in the Building and Construction Industries. For 24 years now the Building and Pricing guide has played a vital role as a standalone solution by providing an A-Z guide to the construction process, its resources and their related costs.

The Building and Pricing Guide appeals to the broadest market of any publication in this industry: It forms a powerful educational tool to all involved in the Building Industry and is a solid guide for property owners, developers and owner builders in decision making regarding new projects. It provides a solid insight to industry standards and specifications and new products to professional involved in construction. Even to the higher end of the market, where it aids large construction companies in quantifying and specifying for small works which are an integral part to any large project.

Strategic and performance management in the public sector (Paperback): Frans Minnaar Strategic and performance management in the public sector (Paperback)
Frans Minnaar
R605 R560 Discovery Miles 5 600 Save R45 (7%) Ships in 7 - 10 working days

Public administration comprises two integrated components, namely the political process in terms of which government policy is formulated, and a management process in terms of how this policy must be implemented. The introduction of strategic and performance management systems and procedures in the public sector has become international standard practice, often resulting in a comprehensive redesign of the traditionally bureaucratic legislative framework - strategic management links the government organisation to the community, thus incorporating the actual needs of the community in government's planning, while performance management gears the organisation towards service delivery. Strategic and performance management in the public sector provides an integrated management model for 21st century government organisations. This title is a step-by-step presentation of the strategic and performance management process, starting with government policies and culminating in a comprehensive performance management system. It contains practical examples, activities, relevant legislation boxes and supplementary material for further understanding.

Performance Management - A Contemporary South African Perspective (Paperback): Maryam Moosa, Marius Meyer Performance Management - A Contemporary South African Perspective (Paperback)
Maryam Moosa, Marius Meyer
R540 R459 Discovery Miles 4 590 Save R81 (15%) Ships in 7 - 10 working days

Performance management is, by its very nature, a contentious and emotionally charged topic. Because the lines between management and appraisal are often blurred, performance management tends to get cast in a harsh and negative light, creating anxiety and distrust that defeats the object. Performance management: A contemporary South African perspective examines the practice of performance management in the modern South African workplace and how to balance the positive with its more challenging negative facets. Performance management: A contemporary South African perspective explores various aspects of performance management systems and processes. It highlights best practice and innovative ideas for implementation that will enable managers, employees and teams to achieve success and improve results. Examples and real-life scenarios provide practical guidelines and applications.

Managing Public Money (Paperback, 3rd): J.C. Pauw, G.J.A. van der Linde, David Fourie, C.B. Visser Managing Public Money (Paperback, 3rd)
J.C. Pauw, G.J.A. van der Linde, David Fourie, C.B. Visser 1
R713 R628 Discovery Miles 6 280 Save R85 (12%) Ships in 5 - 10 working days

The third edition of this highly successful public financial management text is written by a team of authors with extensive expertise and international exposure, both academically and professionally: J Pauw, G van der Linde, D Fourie and C Visser.

This handbook for practitioners focuses on developing public financial management skills within a framework of information on financial legislation, structures and technologies in the public sector.

It includes the latest developments on the South African public financial system, including new content on the role of the Public Protector, updated legislation and a series of features to contextualise key topics in public financial management.

This text is intended for public-sector managers and students, and encourages a reflective, critical and practical approach to public financial management. Students and managers have much to gain from this new edition.

Human Resource Management In Government - A South African Perspective On Theories, Politics And Processes (Paperback, 2nd... Human Resource Management In Government - A South African Perspective On Theories, Politics And Processes (Paperback, 2nd Edition)
E. van der Westhuizen
R745 R656 Discovery Miles 6 560 Save R89 (12%) Ships in 4 - 8 working days

Written from a uniquely South African perspective, Human Resource Management in Government explores many facets of the employment relationship, including strategic employment processes, workforce planning, talent management, trade union interactions, public sector labour relations and terminating employment relationships.

Features:

  • The latest local and international applied research and practice;
  • Insight into the public human resource management functions;
  • Best practices in talent management;
  • Trends and best practices in human resource management in the public sector in other African and developing countries;
  • Topical and current information that encourages continuous self evaluation; and an interactive structure with activities, questions, research reports and the latest court decisions related to the HR field; and
  • Three new themes were added to this edition to make the book even more relevant to the reader, namely the influence of the 4th Industrial revolution, green demands on the public employer and decolonisation.
Namibian governance - A public administration and management perspective (Paperback): C. Keyter Namibian governance - A public administration and management perspective (Paperback)
C. Keyter
R550 R484 Discovery Miles 4 840 Save R66 (12%) Ships in 4 - 8 working days
Cost and Optimization in Government - An Introduction to Cost Accounting, Operations Management, and Quality Control, Second... Cost and Optimization in Government - An Introduction to Cost Accounting, Operations Management, and Quality Control, Second Edition (Hardcover, 2nd edition)
Aman Khan
R2,245 Discovery Miles 22 450 Out of stock

The careful management of costs and operations are two of the most essential elements of operating any successful organization, public or private. While the private sector is driven by profit-maximizing incentives to keep costs to a minimum, the public sector's mission and goals are guided by a different set of objectives: to provide a wide range of essential goods and services to maintain social order, improve public health, revitalize the economy, and, most importantly, to improve the quality of life for its citizens. Although the objectives are different, it is just as important for public decision makers to make the best use of available resources by keeping the cost of operation to a minimum. This book demonstrates that with a careful emphasis on cost accounting, operations management, and quality control, all organizations and governments can increase efficiency, improve performance, and prepare to weather hard times. This book is divided into three parts: Part I offers thorough coverage of cost fundamentals, with an emphasis on basic cost concepts, cost behavior, cost analysis, cost accounting, and cost control. Part II examines optimization in costs and operations in government including traditional or classical optimization with applications in inventory management and queuing, followed by mathematical programming and network analysis. Finally, Part III explores special topics in cost and optimization, in particular those related to games and decisions, productivity measurement, and quality control. Simple, accessible language and explanations are integrated throughout, and examples have been drawn from government so that readers can easily relate to them. Cost and Optimization in Government is required reading for practicing public managers and students of public administration in need of a clear, concise guide to maximizing public resource efficiency.

Elgar Encyclopedia of Public Management (Hardcover): Kuno Schedler Elgar Encyclopedia of Public Management (Hardcover)
Kuno Schedler
R6,211 Discovery Miles 62 110 Ships in 12 - 17 working days

This comprehensive Encyclopedia is an essential reference text for students, scholars and practitioners in public management. Offering a broad and inter-cultural perspective on public management as a field of practice and science, it covers all the most relevant and contemporary terms and concepts. Organised into six thematic sections for ease of reference, the Encyclopedia comprises 78 entries written by nearly 100 leading international scholars. Entries provide a concise and accessible overview of key ideas as well as highlighting current issues and emerging areas of study. This Encyclopedia will be an important resource for students and scholars of public management as a starting point for research. It will also be useful for practitioners looking for a deeper understanding in their everyday work, as well as explanations of terms used by consultants and scholars. Key Features: Over 70 entries Accessible explanations of key concepts Cross-referenced to facilitate further reading Organised into thematic sections for ease of reference

Research Handbook on Motivation in Public Administration (Hardcover): Edmund C. Stazyk, Randall S Davis Research Handbook on Motivation in Public Administration (Hardcover)
Edmund C. Stazyk, Randall S Davis
R5,923 Discovery Miles 59 230 Ships in 12 - 17 working days

This cutting-edge Research Handbook brings together international scholars to provide a comprehensive overview of motivation within and beyond the field of public administration. Discussing the implications of contemporary research for theory and practice, it offers suggestions for the development of future research in the field. Contributions offer cross-disciplinary and interdisciplinary insights into the theories that underpin motivation research and how motivation drives decisions across public, nonprofit, and private sector settings, highlighting key sector differences that influence decision-making. Covering a wide range of core motivational topics and subfields relevant to the study of public and nonprofit administration, chapters emphasize the key motivational factors that affect employee recruitment, selection, and retention and how they affect - and are affected by - employee behavior. Providing a wide-ranging coverage of the field, this Research Handbook is critical reading for scholars, researchers, and upper-level students of public administration and policy. It will also benefit practitioners in public and nonprofit organizations in need of a deeper understanding of the links between motivation and employee behavior.

Handbook on Gender and Public Sector Employment (Hardcover): Hazel Conley, Paula Koskinen Sandberg Handbook on Gender and Public Sector Employment (Hardcover)
Hazel Conley, Paula Koskinen Sandberg
R5,684 Discovery Miles 56 840 Ships in 12 - 17 working days

This incisive Handbook offers a timely and critical analysis of the gendered nature of public sector employment. Bringing together key theoretical, conceptual, and empirical research from around the world, Hazel Conley and Paula Koskinen Sandberg examine the ways in which female public sector workers experience intersectional discrimination in the workplace. Covering key sites of employment for women across the globe, the Handbook considers a comprehensive range of gendered public sector occupations. Chapters investigate how women's employment in public services is influenced by complex political and economic tensions, exploring core issues such as the relationship between gender, ethnicity, occupational segregation and work-life balance, flexible working, and workplace bullying; gendered pay and pension inequality; the sources of feminist activism in public sector employment; and the impact of the pandemic on feminised public sector occupations. Ultimately, the Handbook highlights that while change is possible, it will require a radical rethinking of how public services are valued and funded in society. Providing cutting-edge analysis and empirical data on gender and public sector employment, this Handbook will be an essential resource for academics and researchers interested in the role of the State as Employer. Its thought-provoking yet accessible insights into gendered employment will further benefit students of social policy, gender politics, employment relations, and the sociology of work.

Strategic Community Partnerships, Philanthropy, and Nongovernmental Organization (Paperback): David J Maurrasse Strategic Community Partnerships, Philanthropy, and Nongovernmental Organization (Paperback)
David J Maurrasse
R785 Discovery Miles 7 850 Ships in 12 - 17 working days

This important book focuses on particular aspects of the development and implementation of community partnerships based in - and focused on - neighborhoods, municipalities, and regions. Throughout the book, David J. Maurrasse stresses the importance of philanthropy and representation from different types of organizations across public, private, and nongovernmental spectrums. In observing these collaborative efforts both in the US and various countries including Colombia, Malawi, England, India and Australia, two dynamics are emphasized: the role of private philanthropic institutions and their resources in facilitating the creation and continuation of these partnerships, along with the role of nongovernmental organizations as important enduring institutions in localities that are not, historically, considered as agents of community and economic development. It provides an evolving perspective on community partnerships particularly during the COVID-19 pandemic, and racial and income inequity, introducing the geographical, historical and cultural context behind these. Furthermore, the author defines and describes various roles in community partnerships and offers suggestions to help leverage these. Providing insightful case studies on the topic, this book will be key reading for practitioners in the field of community engagement at nonprofit institutions, such as universities, hospitals and philanthropic organizations. It will also be of use for academic researchers focusing on community studies and strategic partnerships.

Speaking Truth to Power - Expertise, Politics and Governance (Hardcover): Benjamin Ginsberg, Collin Paschall Speaking Truth to Power - Expertise, Politics and Governance (Hardcover)
Benjamin Ginsberg, Collin Paschall
R2,074 Discovery Miles 20 740 Ships in 12 - 17 working days

Truth and power have a difficult relationship. Decision makers are often required to make judgements that depend upon specialized knowledge and thus reluctantly surrender power. They are apt to reject advice inconsistent with their perceived interests, experiences and cognitive capacities. Speaking Truth to Power aims to guide the reader through the tangled relationship between truth and power, manifesting as the interplay between experts and decision-makers in society. Through a combination of careful observation and original analysis, the authors draw out the incentives and tensions that drive the relationship between these actors. They review some of the history of expertise, consider the values of experts and decision-makers, and analyze what has succeeded and what has failed as truth and power have worked together and against one another, primarily in the U.S. but also drawing on international examples. Policymaking professionals, academic experts interested in evidence-based policymaking and graduate and undergraduate students in public policy, government, or political science will value this assessment of truth and power.

Handbook of Collaborative Public Management (Hardcover): Jack W. Meek Handbook of Collaborative Public Management (Hardcover)
Jack W. Meek
R6,738 Discovery Miles 67 380 Ships in 12 - 17 working days

This insightful Handbook presents readers with a comprehensive range of original research within the field of Collaborative Public Management (CPM). As a central area of study and practice in public administration, the Handbook explores the most important questions facing collaboration and provides future research directions and new areas of study. Featuring expert contributions from a diverse range of scholars, this Handbook showcases the emergence of collaborative governance research and charts connections among the multiple arenas of CPM; including public/private partnerships, emergency management and climate change management. Chapters cover the fundamental practices and limitations of CPM as well as future possibilities. Reflecting on leading theories and research, the Handbook argues that CPM is both an evolving field, as well as a varied and maturing one that is worthy of continued exploration. The Handbook will be a valuable resource to scholars and graduate students in subjects such as public administration and public policy, who are interested in examining current research and approaches within the field. The examination of collaborative initiatives will also be beneficial to administrative leaders in public services who want to understand how to lead and manage more dynamic arrangements.

Ethics in the Public Sector (Paperback): D.M. Mello, K.G. Phago, N.I. Makamu, N. Dorasamy, N. Holtzhausen Ethics in the Public Sector (Paperback)
D.M. Mello, K.G. Phago, N.I. Makamu, N. Dorasamy, N. Holtzhausen
R365 R338 Discovery Miles 3 380 Save R27 (7%) Ships in 7 - 10 working days

From ancient times, the conduct of human beings, and what is deemed acceptable and unacceptable behaviour, has been an intriguing and much-debated topic for people from all walks of life. This is even more so for public officials, both appointed and elected, who by nature of the public duty they fulfil, are held to a higher moral standard by the broader society. Unethical conduct not only impacts negatively on the social contract that government has with the public but also affects the rights of citizens, who are taxpayers. Ethics in the public sector is being published at a time when the South African public sector is grappling with serious issues relating to ethics, with startling revelations of conduct by government officials that directly contradicts the provisions of the Constitution of the Republic of South Africa, 1996, which prescribe high standards of ethical behaviour. Ethics in the public sector is arranged in such a way as to provide a unique understanding of public sector ethics. It includes discussions of two other African countries, Botswana and Namibia, to provide perspective. Main themes include the theory and philosophical foundation of public sector ethics, the African context of ethics, the policy framework for ethics, role players in ethics, causes of unethical behaviour and remedies for unethical behaviour. It also comes at a time when most universities across South Africa are reconsidering curricula for alignment and relevance to the challenges that public officials and politicians deal with daily. Ethics is an area that has thus far received insufficient attention both at universities and in practice. Ethics in the public sector is aimed at students, officials and politicians.

Organisational Analysis and Intergovernmental Relations - A South African Perspective (Paperback): Steve Mpedi Madue, Stellah... Organisational Analysis and Intergovernmental Relations - A South African Perspective (Paperback)
Steve Mpedi Madue, Stellah Lubinga
R355 R329 Discovery Miles 3 290 Save R26 (7%) Ships in 7 - 10 working days

Organisations affect all aspects of human existence. They operate under immense pressure to offer their goods and services efficiently, economically and at the right time, all within the confines of the domestic and international laws which govern their trading. To meet these challenges in today's ever-changing global environment, the dealings within and between organisations need to be constantly monitored. Organisational analysis and intergovernmental relations: a South African perspective discusses how organisations work, how to conduct organisational analysis and how organisations can benefit from the advantages of intergovernmental relations in order to maximise productivity, effectiveness and profitability. Organisational analysis and intergovernmental relations: a South African perspective provides an overview of organisations, and the organisational design and structures applicable to both the private and public sectors. It equips managers with the knowledge to analyse the status of their organisations and decide what approaches to employ in responding to change (whether planned or unplanned). The book also explores how the relations between the spheres of government are affected by the shifting political environment in South Africa.

Monitoring and evaluation of policies, programmes and projects (Paperback, 2nd ed): I. Ile, C. Eresia-Eke, C. Allen-Elle Monitoring and evaluation of policies, programmes and projects (Paperback, 2nd ed)
I. Ile, C. Eresia-Eke, C. Allen-Elle
R440 R407 Discovery Miles 4 070 Save R33 (7%) Ships in 7 - 10 working days

What is the point of introducing and executing a policy, programme or project in the lifecycle of an organisation if no forethought has been given to how the success, failure or progressof the exercise will be periodically examined? Both private and public sector organisations need to be responsive to the expectations of their internal and external stakeholders to demonstrate that their performance not only yields the desired results in terms of the "bottom line" but also that those results have integrity, i.e. what was planned is reflected in their processes and in what was eventually achieved. Monitoring and evaluation of policies, programmes and projects examines the key concepts and practices involved in performance tracking and evaluation. Monitoring and evaluation of policies, programmes and projects has drawn from the diverse experiences and expertise of the authors as well as from practical insights gained from practitioners and teaching students at various training courses, nationally and internationally. The balance between theory and practice makes it easy to understand and apply in the workplace, for the achievement of improved results. In this second edition, chapters have been expanded and re-focused to address emerging trends, and new chapters have been added to address institutionalising monitoring and evaluation to make it more participatory. Monitoring and evaluation of policies, programmes and projects remains both a conceptual text and an academic resource for university students, particularly those in management and public administration, as well as a reference work for practitioners and decision-makers in public and private sector organisations.

Handbook of Theories of Public Administration and Management (Hardcover): Thomas A. Bryer Handbook of Theories of Public Administration and Management (Hardcover)
Thomas A. Bryer
R5,563 Discovery Miles 55 630 Ships in 12 - 17 working days

This innovative Handbook offers a wide-ranging overview of the multi-faceted field of public administration and management. It provides a broad approach to the discipline, addressing the range of descriptive, normative and critical theories required to diagnose public service issues and prescribe administrative action. Chapters assess the state of the field, presenting a comprehensive roadmap for future theoretical development. Featuring contributions from top international experts, the Handbook considers the key theories on the role, function and organization of public administration. It further offers critical insights on the people who work in public management, and a broad range of significant perspectives on the field. Interdisciplinary and comprehensive, it applies leading and emerging theories in public administration and management and applies them to latent and developing issues of public service and the relationship between government and society. This Handbook provides a far-reaching analysis of the field for scholars, researchers and graduate students of public administration and management, particularly those interested in an international or comparative approach to the field. Its theoretical insights will also benefit policymakers and practitioners working in public service provision in need of both trusted and innovative public management solutions.

Municipal finance and accounting (Paperback, 3): Mare-Lise Fourie, Lucas Opperman Municipal finance and accounting (Paperback, 3)
Mare-Lise Fourie, Lucas Opperman 1
R780 R716 Discovery Miles 7 160 Save R64 (8%) Ships in 7 - 10 working days

"The first edition of Municipal finance and accounting was published in 2007, and was the first comprehensive text on the principles and best practice of municipal finance and accounting to appear since Dr Jack Cowden's 1968 treatment of more or less the same subject matter. The first edition was revised in 2011, the main changes being the inclusion of considerable additional material on the legislative framework governing municipalities, an extensive revision of the chapter on municipal budgets in order to incorporate the approaches introduced by the 2009 regulations on budgets and reporting requirements, and various amendments to chapters 3 and 4 to reflect the advent of further GRAP standards and changes in important local government statutes. The example of the annual financial statements contained in Chapter 5 was entirely redone to accord with the requirements of GRAP, and the chapter itself amended to include summaries of most of the prescribed GRAP standards. The many changes in municipal finance that occurred since 2011 have now necessitated a second revision. All new enacted legislation and amendments to existing legislation have been included, as well as important impending legislation and new regulations, particularly those issued in terms of the Municipal Systems Act and Municipal Finance Management Act. Important MFMA circulars are also covered, as are other significant guidelines issued by the National Treasury. Various other matters of importance in relation to the financial administration and governance of municipalities are also dealt with, including municipal public accounts committees (MPACs), new approaches to grants, the supply chain management reporting framework and several significant court cases. An updated version of the annual financial statements has also been prepared. As with the original edition, this revised version deals holistically with all the key features of municipal finance and accountancy, with emphasis on the principles of sound financial governance in municipalities. It is designed for use in tertiary education and also for regular consultation by accounting officers, financial and non-financial officials and councillors in the performance of their duties. Municipal finance and accounting should be useful to anyone involved with, or interested in, the financial administration and governance of municipalities."

Research Handbook on HRM in the Public Sector (Hardcover): Bram Steijn, Eva Knies Research Handbook on HRM in the Public Sector (Hardcover)
Bram Steijn, Eva Knies
R6,067 Discovery Miles 60 670 Ships in 12 - 17 working days

Bringing together over fifty leading global experts, this Research Handbook provides a state-of-the-art overview of research findings regarding Human Resource Management (HRM) in the public sector. Original chapters provide useful insights from two different disciplines: public administration and HRM. They illustrate that the public context of organisations matters and discuss research findings detailing how this plays out in practice. Divided into six distinct parts, this Research Handbook covers the key areas of strategic HRM, the HRM cycle, HRM and the outcomes, linking mechanisms in the HRM value chain, as well as HRM and context. Providing crucial information, Part VI examines the main future challenges for HRM in public organisations and provides extensive knowledge across different areas for future research. This engaging Research Handbook will be an excellent resource for scholars in public administration as well as HRM practitioners and scholars with interests in the public contexts and how this affects HRM. It will also provide obligatory reading for advanced students to understand the distinctiveness of HRM in public organisations.

Development, the state and civil society (Paperback, 3rd ed): I. Davids, F. Theron Development, the state and civil society (Paperback, 3rd ed)
I. Davids, F. Theron
R645 R596 Discovery Miles 5 960 Save R49 (8%) Ships in 7 - 10 working days

Numerous opportunities have come and gone over the past 20 years of democracy in South Africa for the State to engage with Civil Society and bring development closer to its intended beneficiaries. Civil Society, through its advocacy initiatives, has secured for itself a greater voice and choice in development, and every role player therein should continuously endeavour to make a difference by participating actively and meaningfully in development. Authentic, sustainable grassroots transformation and development, however, is not possible without public participation, social learning, self-reliance and empowerment. Development, the State and Civil Society in South Africa addresses the practical reality of the development consultant, government and public sector change agent, politician and policy maker. Departing from a humanist and people-centred perspective, it captures the fundamentals upon which most development theory, policy, programmes/projects and practices are based, namely cooperation, participatory planning and public participation. The book follows a holistic, multidisciplinary approach to assessing development management principles and strategies. Important challenges in development management and related practice and policy interventions are also functionally integrated. Contents include the following: Development theories, management and the democratic developmental State; Promoting people-centred development and good governance; The role of developmental non-governmental organisations; The private sector and social responsibility; The role of trade unions and international development agencies; Micro-level development and public participation; Integrated Development Planning (IDP); Social development research; Chapter review questions test knowledge and understanding of issues discussed, and encourage critical examination from different perspectives. The final chapter provides guidelines for writing scientific documents and using basic social research methodology - essential skills for all researchers and practitioners in development management.

Monitoring and evaluation of policies, programmes and projects (Paperback): I.U. Ile, C. Eresia-Eke, C. Allen-Ile Monitoring and evaluation of policies, programmes and projects (Paperback)
I.U. Ile, C. Eresia-Eke, C. Allen-Ile
R440 R407 Discovery Miles 4 070 Save R33 (7%) Ships in 7 - 10 working days

The need for results delivery in private and public sector organisations has increased, with stakeholders putting substantial pressure on organisations to demonstrate good performance in an environment with limited operational resources. In effect, organisations are being expected to deliver better results with fewer resources. By employing the appropriate tools and techniques of monitoring and evaluation, organisations can be better equipped to ensure that "what is planned" becomes "what is achieved". Monitoring and evaluation of policies, programmes and projects explains key concepts and practices involved in performance tracking and assessment. Monitoring and evaluation of policies, programmes and projects has drawn from the diverse experiences and expertise of the authors in public and private sector management of organisations, as well as practical insights gained from practitioners and students at various training courses, nationally and internationally. The balance between the more abstract, theoretical underpinnings of the subject and its practical aspects makes it easy to follow and incorporate. Contents include the following: Conceptual models of the policy process; the fundamentals and practical steps of policy monitoring and evaluation; the result-based management approach; tools and techniques for monitoring and evaluation; the use of research of policies, programmes and projects.

Managing human capital in the public sector (Paperback): D.M. Mello Managing human capital in the public sector (Paperback)
D.M. Mello
R575 R532 Discovery Miles 5 320 Save R43 (7%) Ships in 7 - 10 working days

Governments of today are under increasing pressure to deliver more and better services within the constraints of limited resources. Employees are central to service delivery and the calibre of those appointed in a public institution is often evident in the quality of services rendered and the number of complaints received. Managing human capital in the public sector encompasses all activities starting from the recruitment of staff to the final termination of services. Managing human capital in the public sector is rooted in theory while using case studies to bring the learning experience closer to a public sector work environment. It supports a problem-based learning approach and prepares graduates to perform duties in a human capital environment with minimal on-the-job training. Contents include the following: Strategic human capital management; Acquisition and assimilation of employees into the workplace; Affirmative action, employment equity and managing diversity; Public sector compensation; Motivating staff; Performance management; Training in the public sector; Career management; Talent and retention management; Employee relations; Managing employee wellness in the workplace. Managing human capital in the public sector is aimed at students at both undergraduate and postgraduate levels, as well as human capital practitioners in the public sector.

Performance and Public Value in the 'Hollow State' - Assessing Government-Nonprofit Partnerships (Hardcover): Kelly... Performance and Public Value in the 'Hollow State' - Assessing Government-Nonprofit Partnerships (Hardcover)
Kelly LeRoux, Nathaniel S. Wright
R2,494 Discovery Miles 24 940 Ships in 12 - 17 working days

This innovative book sheds light on two key questions at the forefront of government-nonprofit partnerships: How are nonprofits performing? And does the involvement of nonprofits in a public service add public value? International contributors approach these questions through the conceptual lens of the "hollow state", highlighting the diminished role of government and the implications of the growing reliance on nonprofits in delivering public service. Through a set of empirical studies in public education, public health, urban sustainability, public parks and public social welfare services, chapters identify contributing factors to the success of nonprofits in mitigating public problems through performance measurement. Identifying challenges encountered by nonprofits in their roles as government partners, as well as the challenges posed to public organizations in generating nonprofit accountability, this insightful book takes stock of performance and public value of the hollow state. This methodologically-rigorous book is critical reading for scholars, researchers and students of public governance and public management, particularly those focusing on the long-term effects of the New Public Management. Its practical insights will also benefit policymakers, as well as managers of nonprofits interested in the implications of new partnerships with government bodies.

Handbook on Performance Management in the Public Sector (Hardcover): Deborah Blackman Handbook on Performance Management in the Public Sector (Hardcover)
Deborah Blackman
R5,415 Discovery Miles 54 150 Ships in 12 - 17 working days

This timely Handbook examines performance management research specific to the public sector and its contexts, and provides suggestions for future developments in the field. It demonstrates the need for performance management to be reconceptualized as a core component of business both within and across organizations, and how it must be embedded in both strategic decision-making and as a day-to-day leadership and management practice in order to be effective. Addressing multiple levels of analysis, the Handbook shows how performance management can enable high performance if governance, systems, organization and individual components are aligned. Written by an international team of both academics and practitioners, chapters offer insights into why changes in practice need to occur, how to make such changes possible, and what these changes require from a practical standpoint. The Handbook also highlights current limitations in public sector performance management and suggests new initiatives for performance management frameworks. Scholars of public policy in human resources, administration and management looking for exemplary current research in these fields will find this Handbook invaluable. It will also be of interest to public administration and human resources practitioners looking to develop new practice and create new ways of thinking and behaving in the aftermath of global upheaval.

Reforming Public Management and Governance - Impact and Lessons from Anglophone Countries (Paperback): John Halligan Reforming Public Management and Governance - Impact and Lessons from Anglophone Countries (Paperback)
John Halligan
R1,065 Discovery Miles 10 650 Ships in 12 - 17 working days

This critical book focuses on two dominant reform agendas - managerialism and politicisation - to examine the condition of Anglophone countries after 40 years of reform to public sector management and governance. Comparing four countries using the Westminster system - Australia, Canada, New Zealand and the United Kingdom - John Halligan explores the changes resulting from distinctive reform agendas, exposing performance shortfalls and unintended consequences, such as bureaucratisation. Offering a broad overview of the implementation and outcomes of key administrative developments, Halligan unpacks those traditions and conventions of governance in Anglophone countries that have been disrupted by unrestrained political executives, producing dramatic imbalances in management and governance systems. Judicious and incisive, this book will be crucial reading to postgraduate and advanced undergraduate students of public policy seeking an in-depth understanding of both historic and contemporary reforms to public management and governance. Halligan's comparative approach to public management systems will also benefit government practitioners and specialists working closely with governments.

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