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Books > Academic & Education > Varsity Textbooks > Business Management

Handbook Of Public Relations (Paperback, 12th Edition): Irma Meyer, Dalien Rene Benecke, Renitha Rampersad, Kate Skinner Handbook Of Public Relations (Paperback, 12th Edition)
Irma Meyer, Dalien Rene Benecke, Renitha Rampersad, Kate Skinner
R592 Discovery Miles 5 920 Ships in 6 - 10 working days

Handbook of Public Relations is a South African text that offers academic and practical perspectives on public relations (PR) in the business and management environment.

The new edition provides current, relevant and topical PR developments in the industry using case studies on issues such as digital communication. It also aligns current international practice with local contexts to ensure a decolonised approach and relevant theories.

Economic And Management Research (Paperback): Peet Venter Economic And Management Research (Paperback)
Peet Venter; Lilla Stack, Pierre Joubert, Deon Tustin
R678 Discovery Miles 6 780 Ships in 6 - 10 working days

Economic and Management Research is a step-by-step guide to doing research.

It guides students systematically through the research process by helping them to plan a research project, execute the research by using the best methodology and report on the findings.

The book focuses on both quantitative and qualitative research methods, as well as mixed methods.

Principles Of Supply Chain Management - A Balanced Approach (Paperback, 6th edition): Joel Wisner, G. Leong, Keah-Choon Tan Principles Of Supply Chain Management - A Balanced Approach (Paperback, 6th edition)
Joel Wisner, G. Leong, Keah-Choon Tan
R1,386 R1,285 Discovery Miles 12 850 Save R101 (7%) Ships in 10 - 15 working days

Learn to effectively manage all supply chain activities with Wisner/Tan/Leong's PRINCIPLES OF SUPPLY CHAIN MANAGEMENT: A BALANCED APPROACH.

This unique text discusses supply management from four perspectives: purchasing, operations, logistics and process integration. This balanced approach varies significantly from other books that concentrate on only one area. Updates and new references highlight recent events, including supply chain challenges during the global pandemic. This edition follows the natural flow through the supply chain of trading partners as you examine how supply chain management impacts all areas and processes of the firm.

You learn to address real concerns in both domestic and global supply chains as well-organized chapters demonstrate the practical applications of supply chain management in today's workplace. Updated profiles and interesting business examples demonstrate practices at work. MindTap digital resources are available to assist in mastering concepts.

Business mangement - A value chain approach (Paperback): G. Nieman, A. Bennet Business mangement - A value chain approach (Paperback)
G. Nieman, A. Bennet
R241 Discovery Miles 2 410 Ships in 4 - 6 working days

The authors of this title adopt the value chain as a framework in order to help business students to visualise how the value chain works. New ground is broken in that management is not dealt with merely from a functional perspective. While the goal is to introduce undergraduate learners to the concept of the value chain, it is not, however, to offer a directory on the related literature.

Bank management in South Africa - A risk-based perspective (Paperback): Johann Coetzee Bank management in South Africa - A risk-based perspective (Paperback)
Johann Coetzee
R787 Discovery Miles 7 870 Ships in 4 - 6 working days

Why is the South African banking industry regarded as one of the best in the world? How is it structured? How did it avoid collapse during the global financial crisis of 2007-2009? Bank Management in South Africa: A risk-based perspective is the first textbook for the South African market to answer these questions. It provides a comprehensive overview of the way banks and their financial risks are managed. The book is divided into five parts: Part One introduces the business of banking by discussing the evolution of financial intermediation theory; Part Two deals with the structure, history, performance and regulatory environment of the South African banking industry; Part Three considers how banks report and measure their performance; Part Four focuses on how banks identify, quantify and manage financial risks; Part Five deals with the management of the asset book, liability book and, importantly, the capital adequacy requirements set by the Basel Committee on Banking Supervision.

Human Resource Development - A Concise Introduction (Paperback): Ronan Carbery, Christine Cross Human Resource Development - A Concise Introduction (Paperback)
Ronan Carbery, Christine Cross
R1,285 R1,208 Discovery Miles 12 080 Save R77 (6%) Ships with 15 working days

This core textbook on human resource development (HRD) focusses on a topic that has emerged as one of the most dynamic and multifaceted areas of business and management for both academics and practitioners. Providing an engaging and succinct discussion of the topic, this textbook tackles HRD from a basic introductory level, covering the major areas of HRD, including strategic HRD, the interaction between leadership, talent management and HRD, and HRD in large and small enterprises. With a unique blend of theory and practice, alongside innovative learning tools such as videos and active case studies, this text will help students to succeed in their HRD courses and to develop important practical skills for their future career. This is the perfect textbook for first and second year undergraduate students, as well as for post-experience students, studying introductory modules on Human Resource Development, Training and Development, or Learning and Development. Accompanying online resources for this title can be found at bloomsburyonlineresources.com/human-resource-development. These resources are designed to support teaching and learning when using this textbook and are available at no extra cost.

Corporate Governance (Paperback, 5th ed): Tom Wixley, Geoff Everingham, Karen Louw Corporate Governance (Paperback, 5th ed)
Tom Wixley, Geoff Everingham, Karen Louw
R748 R679 Discovery Miles 6 790 Save R69 (9%) Out of stock

What does Corporate Governance mean in the post Steinhoff-collapse era in South Africa? It has become more important than ever, and this established work by top directors, accountants and lawyers is an essential handbook for all Company Directors, their advisers, and those who have aspirations to be business leaders.

Companies, whether public, private or state owned, their directors and officers, their shareholders and the public are all affected by new and sweeping changes to corporate governance codes, company legislation and regulations.

A new & significantly expanded edition of this leading reference on Corporate Governance in South Africa, this book incorporates a new and comprehensive Summary of the King IV code, as well updated examples and current thinking on an increasingly important sphere.

Business Management - Back To Basics (Paperback, 2nd Edition): W.H. Engelbrecht Business Management - Back To Basics (Paperback, 2nd Edition)
W.H. Engelbrecht
R493 Discovery Miles 4 930 Out of stock

Business Management: Back to Basics, aims at enabling students to learn relevant skills and competencies to become critical thinkers, problem solvers and effective and efficient business managers during prosperous and challenging times.

These competencies are achieved through students’ ability to interpret and apply the managerial tasks within the functional areas of management in an efficient and effective manner.

In this regard, practical activities based on real business scenarios facilitate students’ critical thinking and problem-solving abilities.

Operations and Supply Chain Management (Hardcover, 2nd edition): James Evans, David Collier Operations and Supply Chain Management (Hardcover, 2nd edition)
James Evans, David Collier
R1,423 R1,322 Discovery Miles 13 220 Save R101 (7%) Ships in 10 - 15 working days

Gain a clear understanding of the fundamental concepts and applications behind operations and supply chain management with the reader-friendly approach in Collier/Evans' popular OPERATIONS AND SUPPLY CHAIN MANAGEMENT, 2E. The authors present detailed, solved problems throughout this edition to illustrate key formulas and computations as you learn to complete both manual and digital calculations using Excel spreadsheet templates and other Excel models for optimization and simulation. Even more review questions, cases, experiential activities, problems and exercises as well as feature boxes teach you how to work with the latest operations management (OM) and supply chain management (SCM) concepts and tools. New content examines process analysis and resource utilization, analytics in OM, capacity measurement, applications of linear optimization and other critical OM and SCM topics. You can further your understanding with interactive digital resources and new algorithmic exercises within MindTap's complete learning applications.

Research Methodology - Business and Management Contexts (Paperback, 5th edition): Bryman, Bell, Hirschsohn, DOS Santos, du... Research Methodology - Business and Management Contexts (Paperback, 5th edition)
Bryman, Bell, Hirschsohn, DOS Santos, du Toit, … 1
R637 Discovery Miles 6 370 Ships in 4 - 6 working days

Research Methodology: Business and Management Contexts is a book for business and management students required to take a course in research methodology at an undergraduate level. The title provides a practical guide to research with examples that are relevant to South Africa and includes steps on how to write a conclusion and make recommendations.

Strategic Logistics Management - A Supply Chain Management Approach (Paperback, 3rd Edition): W. Niemann, G. de Villier Strategic Logistics Management - A Supply Chain Management Approach (Paperback, 3rd Edition)
W. Niemann, G. de Villier
R799 Discovery Miles 7 990 Ships in 5 - 10 working days

The advent of globalisation has increased complexity for organisations, extending supply chains across large geographical areas, making them longer and more difficult to manage than ever before. Megatrends such as global economic shifts, increased consumer awareness, the rise in information technology, global pandemic outbreaks and climate change highlight a range of new challenges facing business. Strategic Logistics Management takes a systematic approach to managing the entire flow of materials, information, services and finance from raw material suppliers through manufacturing and warehousing, to the end user.

Strategic Logistics Management covers the operational and strategic aspects of all the components of business logistics from a supply chain management perspective. It focuses on the integration of all business processes that add value to the customer. Terminology is clearly explained, and the main points are illustrated with practical examples.

Contents include the following:

  • Customer service
  • Demand and order management
  • The supply management process
  • Inventory management
  • Transport management
  • Warehouse management
  • Reverse logistics
  • Contract logistics
  • Global dimensions of logistics
  • Supply chain risk management and resilience
  • City logistics
  • Humanitarian logistics

Strategic logistics Management is aimed at undergraduate students and graduate programmes in the field of supply chain management.

Principles Of Business Information Systems (Paperback, 5th Edition): George Reynolds, Ralph M. Stair, Thomas Chesney, Marie... Principles Of Business Information Systems (Paperback, 5th Edition)
George Reynolds, Ralph M. Stair, Thomas Chesney, Marie Hattingh
R1,351 R1,156 Discovery Miles 11 560 Save R195 (14%) Ships in 10 - 15 working days

The new fifth edition of Principles of Business Information Systems features new cases, new questions and assignments and the latest technologies, whilst retaining its comprehensive coverage of Information Systems issues.

It also boasts a wealth of real-world examples from a broad range of countries and updated coverage of IT and technological issues, making it perfect for courses that prepare students for the modern corporate world.

Foundations Of Business Management In South Africa (Paperback): William Pride, Robert Hughes, Jack Kapoor, Brownhilder Neneh Foundations Of Business Management In South Africa (Paperback)
William Pride, Robert Hughes, Jack Kapoor, Brownhilder Neneh
R1,005 R830 Discovery Miles 8 300 Save R175 (17%) In Stock

Foundations of Business Management in South Africa helps students build the solid foundation they need to succeed in today's competitive business world, in a South African context. Up-to-date coverage presents forms of business ownership, management tasks and organisation, human resources management, operations, purchasing and supply, marketing, social media and e-business, information systems, and financial management.

Students study how the business environment and the economy affect both individuals and business, ethics and social responsibility, small business and entrepreneurship, and the global environment. In addition, new cutting-edge topics examine the impact of social media on business, international business, green and socially responsible business, sustainability and diversity.Foundations of Business Management in South Africa helps students build the solid foundation they need to succeed in today's competitive business world, in a South African context. Up-to-date coverage presents forms of business ownership, management tasks and organisation, human resources management, operations, purchasing and supply, marketing, social media and e-business, information systems, and financial management. Students study how the business environment and the economy affect both individuals and business, ethics and social responsibility, small business and entrepreneurship, and the global environment.

In addition, new cutting-edge topics examine the impact of social media on business, international business, green and socially responsible business, sustainability and diversity.

Organization Theory & Design - An International Perspective (Paperback, 4th edition): Hugh Willmott, Richard Daft, Jonathan... Organization Theory & Design - An International Perspective (Paperback, 4th edition)
Hugh Willmott, Richard Daft, Jonathan Murphy
R1,297 R1,208 Discovery Miles 12 080 Save R89 (7%) Ships in 10 - 15 working days

The fourth edition of Organization Theory & Design provides students with an understanding of the different approaches to designing and managing an organization.

Illustrated with many enlightening global examples drawn, this book combines classic ideas and contemporary theories to reflect the challenges faced by managers.

Developed for students in the UK, Europe, the Middle East and Africa, it provides an up-to-date, international perspective to Richard L. Daft's landmark text.

Companies And Other Business Structures - In South Africa (Paperback, 5th Edition): D. Dennis Companies And Other Business Structures - In South Africa (Paperback, 5th Edition)
D. Dennis
R855 Discovery Miles 8 550 Ships in 4 - 6 working days

Companies and other Business Structures in South Africa offers a clear and practical approach to the law relating to companies, close corporations, trust entities, partnerships and financial markets.

The fifth edition is comprehensively revised to address the extensive common law jurisprudence that has developed since the Companies Act 71 of 2008 was promulgated, and offers expanded commentary to support meaningful understanding and practical application of the legislative provisions and common law. In addition, the fifth edition offers a new chapter that discusses the obligations of business enterprises in relation to human rights.

Companies and other Business Structures in South Africa is suited as core course material for students of all disciplines, who are studying company law at undergraduate or postgraduate level. The text balances rigour and depth with accessibility, and offers a clear pedagogical structure that supports effective learning and independent engagement wi t h the subject matter. To support teaching and learning, teaching presentation and assessment materials are available to lecturers.

The book is also a useful resource for legal or accounting practitioners who may wish to engage with practical and current principles of the field.

MIS (Paperback, 10th edition): Hossein Bidgoli MIS (Paperback, 10th edition)
Hossein Bidgoli
R1,224 R1,142 Discovery Miles 11 420 Save R82 (7%) Ships in 10 - 15 working days

Learn the principles of MIS as you explore the latest developments and industry trends with MIS 10. This practically focused approach helps you master foundational MIS concepts that will guide your career.

You examine the latest topics, such as cloud computing, AR/VR, quantum computing and blockchain, with the most current MIS title on the market. Have you ever wondered what you would have done as a company leader in a critical moment? With this edition's MindTap digital experience, you can strengthen your decision-making skills with "YouDecide" -- new interactive case studies that bridge technology and business strategy and position you as the decision maker. You can also examine possible career paths with new career connection videos.

Delve deeper into key course concepts with new concept videos and foundational case studies. In addition, MindTap's RSS feeds alert you to the latest advancements and trends for a stronger focus on today's real business world.

Organisational Change - Theory And Practice (Paperback): C.L. van Tonder Organisational Change - Theory And Practice (Paperback)
C.L. van Tonder
R430 Discovery Miles 4 300 Ships in 4 - 6 working days

Change and the management of change have become some of the most urgently discussed topics of our time. Yet despite this, very few change management practices are premised on a thorough understanding of the change phenomenon and its costly impact.

Organisational change: theory and practice is based on the philosophy that a deeper understanding of change and its consequences is necessary to constructively manage change in organisations. The book recognises that change at the individual level is inextricable from change at the organisational level. The reader is encouraged to apply insights and principles gained from the book to both personal and work contexts.

The book has been developed around the why of change (change as a phenomenon), the what of change (a review of change paradigms; early and contemporary concepts of change; process perspectives; the experience and impact of change) and the how of change engagement and management. It sensitises the reader to the everyday implications of the multifaceted nature of change. In the final chapter, different perspectives on change and transformation are related to change levers and triggers, change management models, formulae and success factors, challenges of implementation, and guidelines for purposefully engaging with change in organisations.

Organisational change will be of great value to the advanced student, human resource practitioner, consultant or line manager who needs a deeper understanding of the change phenomenon and its impact, and to all who have to contend with significant change at work or home, or who are instrumental in bringing about change in a specific organisational or societal context.

Practical Case Studies in Digitalising Operations (Paperback): Practical Case Studies in Digitalising Operations (Paperback)
R858 Discovery Miles 8 580 Ships in 18 - 22 working days

Digitalisation will be a leapfrog that will help organisations in Africa to jump ahead in the fourth industrial revolution.

Digitalisation, if implemented correctly, has the power to transform organisations. This book is devoted to enabling users to understand how their organisations can digitalise operations. The authors use simple, lucid, non-technical language to explain how organisations can implement digitalisation in their operations.

They explain the process of digitalisation, using practical case studies, and help the readers understand the highly technical concept in a simple manner. They also categorise the topics of digitalisation by explaining how it can be implemented in manufacturing, service, SMEs and LEs.

Safety Management In The Workplace (Paperback): Francois van Loggerenberg Safety Management In The Workplace (Paperback)
Francois van Loggerenberg 1
R600 R560 Discovery Miles 5 600 Save R40 (7%) Out of stock

Health and safety management is a key responsibility of organisations. This edition of Safety Management in the Workplace aims at highlighting certain aspects regarding health and safety in the workplace.

The book highlights: occupational health and safety from a global perspective, legislation and competency requirements, the difference between responsibility and accountability, occupational hygiene, first-aid, risk assessment, etc.

Managing Organisational Safety Culture (Paperback, 2nd Edition): Sarel Smit, Matsobane Masebe Managing Organisational Safety Culture (Paperback, 2nd Edition)
Sarel Smit, Matsobane Masebe
R376 Discovery Miles 3 760 Out of stock

The management of safety in the organisation is a priority in all businesses. In Managing Organisational Safety Culture the authors discuss the core principles of safety management, accountability for safety, health and safety practices, and safety control measures and techniques.

They pay specific attention to establishing a safety culture in the workplace by utilising the organisation’s vision, mission, goals and objectives and address how organisations manage that safety culture.

Some of the features that make Managing Organisational Safety Culture a valuable resource are:

  • clearly defined learning outcomes and key terms at the start of each chapter to guide students and practitioners through the information in the book
  • information and examples that are relevant to all types of organisations in South Africa
  • self-assessment exercises at the end of each chapter to test the reader’s understanding of the material
Managing Business Projects - The Essentials (Paperback, 3rd Edition): Frank Einhorn Managing Business Projects - The Essentials (Paperback, 3rd Edition)
Frank Einhorn
R1,370 R1,283 Discovery Miles 12 830 Save R87 (6%) Ships in 5 - 10 working days

Managing Business Projects: The Essentials differs from many other project management textbooks. Foremost, it is about business projects as opposed to construction or engineering projects. Although many techniques, like schedule management, apply to both, they are usually applied differently. As its title conveys, the book explains the essential techniques and perspectives needed for business projects to be successful. The focus is on small- and medium-sized projects, up to $20 million, but often below $1 million. Some literature favors large and mega-projects, but for every mega-project, there are many thousands of smaller projects that are vital to the organization and could involve considerable complexity and risk. Nevertheless, the techniques outlined here also apply to mega-projects and their many subprojects; they even apply to some aspects of construction or engineering projects.

This book does not aim to cover all project management techniques. In real life there is simply no time for sophisticated ‘should-dos.' Rather, it covers the essentials that apply to almost all business projects; these are unlikely to change in the future even as technology and methodologies advance. The driving idea, which is stated repeatedly, is to do the essentials and to do them consistently and well.

Strong emphasis is placed on things that happen before, around, and after the project itself. So, while the basic disciplines like engaging with stakeholders, managing scope, schedules, costs, risks, issues, changes, and communication, are thoroughly explained, other important aspects are covered. These include: governance of a project and of a portfolio of projects, project selection with its financial and non-financial aspects, effective use of the business case through to benefits realization, procurement, outsourcing and partnership, and also the agile mindset that is valuable beyond Agile projects.

Besides project managers and sponsors, this book is intended for people who are working in business or government, at any level, or for MBA students. It offers perspectives that enable them to learn more from their everyday experience. It is not aimed at undergraduate students, although many would benefit from the contents.

The Definitive Handbook of Business Continuity Management 3e (Hardcover, 3rd Edition): A Hiles The Definitive Handbook of Business Continuity Management 3e (Hardcover, 3rd Edition)
A Hiles
R1,238 Discovery Miles 12 380 Ships in 10 - 15 working days

With a pedigree going back over ten years, The Definitive Handbook of Business Continuity Management can rightly claim to be a classic guide to business risk management and contingency planning, with a style that makes it accessible to all business managers. Some of the original underlying principles remain the same -- but much has changed. This is reflected in this radically updated third edition, with exciting and helpful new content from new and innovative contributors and new case studies bringing the book right up to the minute. This book combines over 500 years of experience from leading Business Continuity experts of many countries. It is presented in an easy-to-follow format, explaining in detail the core BC activities incorporated in BS 25999, Business Continuity Guidelines, BS 25777 IT Disaster Recovery and other standards and in the body of knowledge common to the key business continuity institutes. Contributors from America, Asia Pacific, Europe, China, India and the Middle East provide a truly global perspective, bringing their own insights and approaches to the subject, sharing best practice from the four corners of the world. We explore and summarize the latest legislation, guidelines and standards impacting BC planning and management and explain their impact. The structured format, with many revealing case studies, examples and checklists, provides a clear roadmap, simplifying and de-mystifying business continuity processes for those new to its disciplines and providing a benchmark of current best practice for those more experienced practitioners. This book makes a massive contribution to the knowledge base of BC and risk management. It is essential reading for all business continuity, risk managers and auditors: none should be without it.

Business Management - A Value Chain Approach (Paperback, Revised 2nd Edition): G. Nieman, A. Bennett Business Management - A Value Chain Approach (Paperback, Revised 2nd Edition)
G. Nieman, A. Bennett
R890 R744 Discovery Miles 7 440 Save R146 (16%) In Stock

The value chain is a major focus in today's business world, and many companies and managers allocate considerable resources to understanding and analysing their value chain. The main reason for doing this is either to eliminate activities that do not add value, or to improve on activities that do not add sufficient value. In order to ensure optimum customer satisfaction, businesses must integrate the activities of various departments and functions. This demands a sound understanding of the chain of activities and their interrelationship with other business activities.

The authors of Business management adopt the value chain as a framework in order to help business students to visualise how the value chain works. New ground is broken in that management is not dealt with merely from a functional perspective. While the goal is to introduce undergraduate learners to the concept of the value chain, it is not, however, to offer a comprehensive directory on the related literature. The book is divided into three parts.

Part A introduces the reader to business management, the value chain, the business environment, the entrepreneurial process, and the considerations that need to be taken into account when establishing a business. Part B examines the activities of the value chain, starting with general management and leadership, followed by the primary and support activities that constitute the value chain. In Part C, contemporary management issues are reviewed, including diversity management, business ethics, globalisation, creativity and innovation, environmental issues, corporate governance and black economic empowerment.

Business management - a value chain approach covers basic points of theory, but it also has a strong practical approach, and includes self-evaluation exercises, challenging experiential exercises, information about relevant websites, interesting discussion questions and case studies, as well as useful lists of key terms.

This revised second edition has been updated in respect of new legislation such as the Companies Act, the Co-operatives Act, the Consumer Protection Act and the National Credit Act. Statistics have also been aligned with Census 2011.

Project Management For Engineering Business And Technology (Paperback, 6th Edition): John M. Nicholas, Herman Steyn Project Management For Engineering Business And Technology (Paperback, 6th Edition)
John M. Nicholas, Herman Steyn
R2,008 Discovery Miles 20 080 Ships in 9 - 17 working days

Project Management for Engineering, Business and Technology is a highly regarded textbook that addresses project management across all industries. First covering the essential background, from origins and philosophy to methodology, the bulk of the book is dedicated to concepts and techniques for practical application. Coverage includes project initiation and proposals, scope and task definition, scheduling, budgeting, risk analysis, control, project selection and portfolio management, program management, project organization, and all-important "people" aspects—project leadership, team building, conflict resolution, and stress management.

The systems development cycle is used as a framework to discuss project management in a variety of situations, making this the go-to book for managing virtually any kind of project, program, or task force. The authors focus on the ultimate purpose of project management—to unify and integrate the interests, resources and work efforts of many stakeholders, as well as the planning, scheduling, and budgeting needed to accomplish overall project goals.

This sixth edition features:

  • updates throughout to cover the latest developments in project management methodologies;
  • a new chapter on project procurement management and contracts;
  • an expansion of case study coverage throughout, including those on the topic of sustainability and climate change, as well as cases and examples from across the globe, including India, Africa, Asia, and Australia; and
  • extensive instructor support materials, including an instructor’s manual, PowerPoint slides, answers to chapter review questions and a test bank of questions.

Taking a technical yet accessible approach, this book is an ideal resource and reference for all advanced undergraduate and graduate students in project management courses, as well as for practicing project managers across all industry sectors.

Business Cases From South African Companies (Paperback): Cecile Nieuwenhuizen Business Cases From South African Companies (Paperback)
Cecile Nieuwenhuizen
R300 Discovery Miles 3 000 Ships in 4 - 6 working days

Business Cases from South African Companies is an engaging collection of case studies dealing with real-life businesses. Written by business owners, the stories are unique and inspiring to students, practitioners and would-be entrepreneurs. Owners, entrepreneurs and corporates (from SMMEs to larger companies) share their frustrations, successes, and challenges on starting and running successful businesses.

Key Benefits:

  • Case studies written by the business owners themselves, in their own words
  • Methods used to segment the market, making advertising decisions, the importance of customer service, niche markets, social responsibility and addressing customer issues are all discussed
  • Aspects such as staff issues, purchasing, management and management issues, marketing, branding, co-branding, business growth, research, market segmentation and research are covered comprehensively
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