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Books > Health, Home & Family > Self-help & practical interests > Consumer guides & advice
Helps you make decisions about your healthcare in respect to
quality of care and affordability. This book offers knowledge on 10
areas: evaluating physicians, finding good dental care, traditional
private health insurance, managed care, Medicaid and Medicare,
surgery, hospital stays, nursing homes, home and hospice care, and
prescription drugs.
"Dr. Phil," Canada's best-known automotive expert, steers buyers
through the new and used car market for one last spin. After 45
years and almost two million copies sold, this is Phil's last
annual Lemon-Aid -- and it's as tough as ever. Edmonston is a
former Member of Parliament, and a board member of Quebec's Bar
Association and Consumers Union. He has won many battles for
consumers on picket lines and before the Supreme Court. The 2016
Lemon-Aid has everything: an encyclopedic lineup of the best and
worst cars, trucks, and SUVs sold since 1970; a list of the best
and worst automaker presidents Phil has worked with, or been sued
by; a collection of the worst auto buys of all time; jurisprudence
to get your money back; and new car buying tips that save you tons
of mone by using lower fuel prices to get cheaper buys; an
essential guide for first-time buyers; and a fun gift to
smart-aleck gear-heads who don't know half as much as they think.
To be a bookseller or librarian . . .
You have to play detective.
Be a treasure hunter. A matchmaker. A brilliant listener.
A person who creates a kind of magic by pulling a book from a shelf,
handing it to someone and saying, 'You've got to read this. You're
going to love it'.
In this love letter to the heroes of literacy, James Patterson uncovers
true stories from booksellers and librarians. Prepare to enter a world
where you can feed your curiosities, discover new voices, and find
whatever you need.
Meet the smart and talented people who live between the shelves - and
who can't wait to help you find your next great read.
This is the complete guide to the hidden gems, the quiet and
peaceful spaces that make London such a special place, now updated
with even more places to visit. England's capital is a big,
exciting, bustling city. But not everyone wants to be in a busy,
noisy place. Sometimes Londoners and visitors alike need somewhere
peaceful where they can talk, relax or read a book. This charming
guide can show you where to find these hidden, peaceful places in
the midst of the capital's hustle and bustle. From lesser known
gardens and parks to tucked away cafes and galleries, this unique
and original guide will take you off the beaten track in search of
attractive places where you don't need to strain to hear each other
speak! A city guide like no other, it is full of interesting and
quiet places to meet, drink, eat, swim, rest, shop, sleep or read,
with short descriptions, travel and contact details for each place
and illustrated with simple but atmospheric photographs. A
must-have guide for both Londoners and visitors to the capital.
Also available in the London Guides series is London Villages, a
guide to the unique and independent villages that make up the great
city of London and contribute to its unique charm.
This book explore assumptions underpinning contemporary health
policy discourses that emphasize personal responsibility for
health, consider how they attach to changing information
technologies, and discuss their influence on emerging forms of
health 'work'.
You can save hundreds, even thousands of dollars the next time you
go shopping.
Whether you are shopping for a car or consumer electronics, you
are going to run into professional salespeople. They are trained
and ready to reach right into your pocket and take your money for
the things you want.
Are you ready to meet them or are you still an amateur
buyer?
You can learn the skills to stand up to the professionals and
keep more of your money.
From his experience with salespeople in Fortune 500 companies
and his own personal successes, Robert E. Tevis presents you with
key negotiation concepts and techniques to turn you into a threat
to the professionals. Even if you have never bargained before, you
can use these simple and effective techniques to get more for your
money.
It's your money. Don't you want to keep it?
This comprehensive overview of the funeral home business provides
valuable inside information needed by thoughtful consumers, legal
advisers, trust officers, and even clergy - all those who must
confront the hard practical questions that surround one of life's
most trying and emotion-filled experiences. Most of us try our best
to be cost-conscious consumers. Yet when faced with the sad task of
arranging a funeral, grief, sorrow, and guilt often make us
vulnerable. The stress of heightened emotion prevents us from
asking pertinent questions about our options and the costs
involved. Perplexed by the mystery that surrounds funeral
directors, survivors are left to struggle through this painful
ordeal with little or no guidance. How does one select a funeral
home? What obligations and functions are properly the family's and
which should be expected of the funeral home? Who is financially
responsible for the funeral? What funeral options are available and
which are best? Is it possible to arrange a dignified yet
affordable funeral? Is it crass to be concerned about costs at a
time like this? These are some of the questions addressed by former
funeral director Gregory W. Young in The High Cost of Dying. His
easy-to-read reference guide aides consumers - those who are
currently in need and those who just want to be prepared - to
arrange a funeral while at the same time avoiding unnecessary
charges. Young's compassion for the grief stricken and his in-depth
understanding of funeral preparation combine to provide a unique
perspective on the history and psychology of the American funeral.
Unlike sensational media stories or muckraking books of the past,
Young's valuable work offers an honest, straightforward view of
this difficult and emotion-filled process. Readers will learn why a
funeral can be so expensive and that, like any other business,
funeral practitioners control only some of the costs involved.
Surprisingly, he demonstrates how the funeral director can be a
valued ally in holding down costs. Honest funeral practitioners
will applaud the author's efforts to engage the public's interest
in gaining a clearer image of what funeral home owners do to make
their living. Each chapter of this information-packed book covers
an important aspect of the contemporary funeral: the need for
consumerism, the funeral in history, how the funeral director can
help the survivors, making the choice between burial and cremation,
the importance of the funeral arrangement conference, outlining the
funeral contract, describing common funeral rip-offs, how to
pre-arrange a funeral, answering frequently asked consumer
questions, and much more. Of vital importance are the special
features of this remarkable volume: the handy funeral arrangement
checklist that helps consumers determine their needs; a discussion
of price ranges for specific services, caskets and burial vaults,
and miscellaneous expenses; and an appendix that contains both the
current Federal Trade Commission Rule (1984) on funeral industry
practices and the 1994 rule that will soon be implemented. Never
before has so much valuable information been compiled by such a
noted authority on a topic that will inevitably touch all of us.
Fair trade is a growing global movement. A huge and widening range
of fair trade goods are now available in the shops. Why is fair
trade so important? This book provides 50 reasons why buying fair
trade delivers a host of benefits to people and the planet. It's an
inspiring account of how every consumer can play a part in
improving and even saving lives and making global trade work better
for poor people. Did you know that buying fair trade: -- Helps
eradicate sweatshops -- Helps end child labour -- Reduces the debt
burden on developing countries' farmers -- Ensures small-scale
farmers can earn a living wage -- Supports and protects the
environment? This book provides a critical guide to international
trade and shows that fair trade presents a realistic and positive
alternative for farmers and producers in developing countries. By
improving schools, healthcare and working conditions, the fair
trade movement has already saved lives and empowered whole
communities. This book shows how every consumer can help make a
difference in the fight to end poverty and inequality.
'I loved her then, I love her now. Annie's back and she's better
than ever! Fun, feel good and feisty - Annie Valentine is the woman
you want to share a cocktail with!' Portia MacIntosh Can she get
her life back online?Tired of being underestimated, Annie Valentine
is determined to prove to everyone that she can make her life a
success. Her job as a personal shopper is brilliant, but she's now
intent on setting up a shoe and handbag empire of her own. To get
there, she'll do anything and go anywhere - the handbag factories
of Italy are calling! But what started out as a fun after hours
project is getting slightly out of hand. Because Annie is working
around the clock to bag the perfect bargain, and her family life
and relationship with adorable Ed is feeling the strain. Annie
knows she is getting in too deep, but the more she tries to pull
back, the more risks she takes. Soon, everything Annie loves is on
the line and perhaps the only way to have it all is to step into
the real world again.... Fans of Sophie Kinsella, Lindsey Kelk and
Paige Toon will love this laugh-out-loud romantic comedy from
bestselling author Carmen Reid. What readers are saying! "If you
love shopping as much as you love a great read, try this.
Wonderful." Bestselling author, Katie Fforde "Annie Valentine is a
wonderful character - I want her to burst into my life and sort out
my wardrobe for me!" Bestselling author, Jill Mansell "You will
enjoy getting to know Annie Valentine; laughing with her and crying
with her. You may even fall in love with her . . . I have! A
fantastic read!" Reader review "Fantastic read, couldn't put it
down" Reader review "Can't wait to read the next one!" Reader
review
U.S. automakers are suddenly awash in profits, and South Koreans
and Europeans have gained market shares, while Honda, Nissan, and
Toyota have curtailed production following the 2011 tsunami in
Japan. Shortages of Japanese new cars and supplier disruptions will
likely push used car prices through the roof well into 2012, so
what should a savvy buyer do? The all-new "Lemon-Aid Used Cars and
Trucks 2012-2013" has the answers, including: More vehicles rated,
with some redesigned models that don't perform as well as previous
iterations downrated.More roof crash-worthiness ratings along with
an expanded cross-border shopping guide.A revised summary of
safety- and performance-related defects that are likely to affect
rated models.More helpful websites listed in the appendix as well
as an updated list of the best and worst "beaters" on the
market.More "secret" warranties taken from automaker internal
service bulletins and memos than ever.
'I loved her then, I love her now. Annie's back and she's better
than ever! Fun, feel good and feisty - Annie Valentine is the woman
you want to share a cocktail with!' Portia MacIntoshCan she make it
big in the big apple? When Annie Valentine lands her dream job in
the heart of fabulous Manhattan, it's a pinch me moment. She's
finally made it to the city that never sleeps and will look a
million dollars doing it! And this time, Annie is going to make it
a family affair and take her teenage daughter Lauren with her to
show her the fashion highs and lows and to have a bit of other and
daughter bonding...what could possibly go wrong? But back home in
London, husband Ed faces a scandal at work and knows, in his heart,
he needs Annie back. Suddenly Annie finds herself torn between her
true love in London and her new love, New York. Does it have to be
fashion or family...or can Annie Valentine have it all? Fans of
Sophie Kinsella, Lindsey Kelk and Paige Toon will love this
laugh-out-loud romantic comedy from bestselling author Carmen Reid.
What readers are saying! "If you love shopping as much as you love
a great read, try this. Wonderful." Bestselling author, Katie
Fforde "Annie Valentine is a wonderful character - I want her to
burst into my life and sort out my wardrobe for me!" Bestselling
author, Jill Mansell "You will enjoy getting to know Annie
Valentine; laughing with her and crying with her. You may even fall
in love with her . . . I have! A fantastic read!" Reader review
"Fantastic read, couldn't put it down" Reader review "Can't wait to
read the next one!" Reader review
This is the complete guide to the local neighbourhoods of London,
filled with all the city's best secrets and hidden gems, and now
updated with even more great spots! Offering an intimate view of
the city, this unique guidebook allows you to explore the capital
city's best local neighbourhoods, highlighting the small,
locally-known enclaves of independent shops, cafes and public
spaces that give the capital its inimitable character. From
Columbia Road to Clarendon Cross, there are dozens of tucked away
'villages' in London and this compendium of thirty of the most
unique and vibrant is your key to exploring the city in a new way.
Whether you want to enjoy a few glasses of pinot gris at a local
bistro before catching an independent art-house film in Bermondsey
street, or if you would prefer to indulge in a beauty spa before
browsing the cheeses, meats and wines of MacFarlane's deli in
Abbeville village, this guide will have something to suit all
tastes and preferences. With atmospheric photographs, an
illustrated map for each village, and a short text that sums up its
spirit, history and location, this charming guide is a great
starting point to seeing this great city in an entirely new light!
Also available in the London Guides series is Quiet London, a guide
to some of the capital's most peaceful and secluded spots to visit,
for those who want to see a different side of the bustling city.
When launched, the Ford Capri was revolutionary. It was a car that
set the European market alight, allowing even a buyer on a modest
budget an intoxicating whiff of the exotic whilst keeping running
costs ataffordable levels. That status eroded over time, and the
Capri sat in the classic car doldrums for many years, its true
worth unrecognized. That situation has thankfully changed, and
Capri values are rising rapidly, so care has to be taken to make
sure you end up with the best one possible for your money. This
guide takes the potential purchaser through a short initial
examination to weed out the obviously defective followed by a more
comprehensive step by step look at the body and mechanical parts,
where the clear, jargon-free text accompanied by over 100
photographs sheds light on even the darkest corners of the Capri's
construction. A unique points marking system ensures that nothing
is overlooked, and an accurate final picture of the car's condition
can be viewed in relation to the asking price.
From the early forms of loans to farmers up to present day credit
cards, consumer credit has always been part of human life; however,
ever since the Bible, controversy has reigned as to its legitimacy.
It is the history of this controversy that is presented here.
Outlining significant developments in different aspects of consumer
credit from the Hammurabi Code through to current questions such as
household overindebtedness, the authors shed historical light on
modern debates.
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