This book constitutes refereed proceedings of the First International Workshop on Algorithmic Bias in Search and Recommendation, BIAS 2020, held in April, 2020. Due to the COVID-19 pandemic BIAS 2020 was held virtually. The 10 full papers and 7 short papers were carefully reviewed and seleced from 44 submissions. The papers cover topics that go from search and recommendation in online dating, education, and social media, over the impact ofgender bias in word embeddings, to tools that allow to explore bias and fairnesson the Web.

This book constitutes the refereed proceedings of the 20th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2019, held in Turin, Italy, in September 2019. The 56 revised full papers were carefully reviewed and selected from 141 submissions. They provide a comprehensive overview of major challenges and recent advances in various domains related to the digital transformation and collaborative networks and their applications with a strong focus on the following areas related to the main theme of the conference: collaborative models, platforms and systems for digital revolution; manufacturing ecosystem and collaboration in Industry 4.0; big data analytics and intelligence; risk, performance, and uncertainty in collaborative networked systems; semantic data/service discovery, retrieval, and composition in a collaborative networked world; trust and sustainability analysis in collaborative networks; value creation and social impact of collaborative networks on the digital revolution; technology development platforms supporting collaborative systems; collective intelligence and collaboration in advanced/emerging applications; and collaborative manufacturing and factories of the future, e-health and care, food and agribusiness, and crisis/disaster management.

This two-volume set LNCS 12212 and 12213 constitutes the refereed proceedings of the Second International Conference on HCI in Mobility, Transport, and Automotive Systems, MobiTAS 2020, held as part of the 22nd International Conference on Human-Computer Interaction, HCII 2020, in Copenhagen, Denmark, in July, 2020.* A total of 1439 full papers and 238 posters have been carefully reviewed and accepted for publication in HCII 2020. The papers cover the entire field of human-computer interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. MobiTAS 2020 includes a total of 59 papers and they are organized in the following topical sections: Part I, Automated Driving and In-Vehicle Experience Design: UX topics in automated driving, and designing in-vehicle experiences. Part II, Driving Behavior, Urban and Smart Mobility: studies on driving behavior, and urban and smart mobility. *The conference was held virtually due to the COVID-19 pandemic.

This book contains the proceedings of two long-running events held along with the CAiSE conference relating to the areas of enterprise, business-process and information systems modeling: * the 21st International Conference on Business Process Modeling, Development and Support, BPMDS 2020, and * the 25th International Conference on Exploring Modeling Methods for Systems Analysis and Development, EMMSAD 2020. The conferences were planned to take place in Grenoble, France, during June 8-9, 2020. They were held virtually due to the COVID-19 pandemic. For BPMDS 13 full papers and 1 short paper were carefully reviewed and selected for publication from a total of 30 submissions; for EMMSAD 11 full papers and 4 short papers were accepted from 29 submissions. The papers were organized in topical sections named as follows: BPMDS: Business process execution and monitoring, BPM applications in industry and practice, planning and scheduling in business processes, process mining, process models and visualizations EMMSAD: Requirements and method engineering, enterprise and business modeling, software-related modeling, domain-specific modeling, evaluation-related research.

This book constitutes the refereed proceedings of the 32nd International Conference on Advanced Information Systems Engineering, CAiSE 2020, held in Grenoble, France, in June 2020.* The 33 full papers presented in this volume were carefully reviewed and selected from 185 submissions. The book also contains one invited talk in full paper length. The papers were organized in topical sections named: distributed applications; AI and big data in IS; process mining and analysis; requirements and modeling; and information systems engineering. Abstracts on the CAiSE 2020 tutorials can be found in the back matter of the volume. *The conference was held virtually due to the COVID-19 pandemic.

This two-volume set of LNCS 12188 and 12189 constitutes the refereed proceedings of the 14th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2020, held as part of the 22nd International Conference, HCI International 2020, which took place in Copenhagen, Denmark, in July 2020. The conference was held virtually due to the COVID-19 pandemic. The total of 1439 papers and 238 posters have been accepted for publication in the HCII 2020 proceedings from a total of 6326 submissions. UAHCI 2020 includes a total of 80 regular papers which are organized in topical sections named: Design for All Theory, Methods and Practice; User Interfaces and Interaction Techniques for Universal Access; Web Accessibility; Virtual and Augmented Reality for Universal Access; Robots in Universal Access; Technologies for Autism Spectrum Disorders; Technologies for Deaf Users; Universal Access to Learning and Education; Social Media, Digital Services, eInclusion and Innovation; Intelligent Assistive Environments.

This book constitutes the refereed proceedings of the First International Conference on Artificial Intelligence in HCI, AI-HCI 2020, held as part of the 22nd International Conference on Human-Computer Interaction, HCII 2020, in July 2020. The conference was planned to be held in Copenhagen, Denmark, but had to change to a virtual conference mode due to the COVID-19 pandemic. The conference presents results from academic and industrial research, as well as industrial experiences, on the use of Artificial Intelligence technologies to enhance Human-Computer Interaction. From a total of 6326 submissions, a total of 1439 papers and 238 posters has been accepted for publication in the HCII 2020 proceedings. The 30 papers presented in this volume were organized in topical sections as follows: Human-Centered AI; and AI Applications in HCI.pical sections as follows: Human-Centered AI; and AI Applications in HCI.

This book highlights the latest research presented at the first Digital Marketing & eCommerce Conference (Barcelona, Spain, June 2020). Papers include a diverse set of digital marketing and eCommerce-related topics such as user psychology and behavior in social commerce, influencer marketing in social commerce, social media monetization strategies, social commerce characteristics and their impact on user behavior, social branding, business model, user privacy, and more.

This volume LNCS 12204 constitutes the refereed proceedings of the 7th International Conference on Business, Government, and Organizations, HCIBGO 2020, which was held in July 2020 as part of HCI International 2020 in Copenhagen, Denmark.* 1439 papers and 238 posters were accepted for publication after a careful reviewing process. The 42 papers presented in this volume are organized in topical sections named: digital transformation and intelligent data analysis and social media, digital commerce and marketing. *The conference was held virtually due to the COVID-19 pandemic. Chapter "The Effect of Queuing Technology on Customer Experience in Physical Retail Environments" is available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.

This book contains the thoroughly refereed and revised best papers from the 6th International Conference on Web Information Systems and Technologies, WEBIST 2010, held in Valencia, Spain, in April 2010, organized by the Institute for Systems and Technologies of Information, Control and Communication (INSTICC), in collaboration with ACM SIGMIS and co-sponsored by the Workflow Management Coalition (WFMC). The 21 papers presented in this book were carefully reviewed and selected from 205 submissions. The papers are grouped into four parts on Internet Technology; Web Interfaces and Applications; Society, e-Business, and e-Government; and Web Intelligence.

This two-volume set of LNCS 12188 and 12189 constitutes the refereed proceedings of the 14th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2020, held as part of the 22nd International Conference, HCI International 2020, which took place in Copenhagen, Denmark, in July 2020. The conference was held virtually due to the COVID-19 pandemic. The total of 1439 papers and 238 posters have been accepted for publication in the HCII 2020 proceedings from a total of 6326 submissions. UAHCI 2020 includes a total of 80 regular papers which are organized in topical sections named: Design for All Theory, Methods and Practice; User Interfaces and Interaction Techniques for Universal Access; Web Accessibility; Virtual and Augmented Reality for Universal Access; Robots in Universal Access; Technologies for Autism Spectrum Disorders; Technologies for Deaf Users; Universal Access to Learning and Education; Social Media, Digital Services, Inclusion and Innovation; Intelligent Assistive Environments.

This two-volume set LNCS 12212 and 12213 constitutes the refereed proceedings of the Second International Conference on HCI in Mobility, Transport, and Automotive Systems, MobiTAS 2020, held as part of the 22nd International Conference on Human-Computer Interaction, HCII 2020, in Copenhagen, Denmark, in July, 2020.* A total of 1439 full papers and 238 posters have been carefully reviewed and accepted for publication in HCII 2020. The papers cover the entire field of human-computer interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. MobiTAS 2020 includes a total of 59 papers and they are organized in the following topical sections: Part I, Automated Driving and In-Vehicle Experience Design: UX topics in automated driving, and designing in-vehicle experiences. Part II, Driving Behavior, Urban and Smart Mobility: studies on driving behavior, and urban and smart mobility. *The conference was held virtually due to the COVID-19 pandemic.

This two-volume set constitutes the proceedings of the 19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, held in Skukuza, South Africa, in April 2020.* The total of 80 full and 7 short papers presented in these volumes were carefully reviewed and selected from 191 submissions. The papers are organized in the following topical sections: Part I: block chain; fourth industrial revolution; eBusiness; business processes; big data and machine learning; and ICT and education Part II: eGovernment; eHealth; security; social media; knowledge and knowledge management; ICT and gender equality and development; information systems for governance; and user experience and usability *Due to the global COVID-19 pandemic and the consequential worldwide imposed travel restrictions and lockdown, the I3E 2020 conference event scheduled to take place in Skukuza, South Africa, was unfortunately cancelled.

This book constitutes selected papers from the 16th European, Mediterranean, and Middle Eastern Conference, EMCIS 2019, held in Dubai, UAE, in October 2019. EMCIS is dedicated to the definition and establishment of Information Systems as a discipline of high impact for the methodical community and IS professionals, focusing on approaches that facilitate the identification of innovative research of significant relevance to the IS discipline.The 48 full papers presented in this volume were carefully reviewed and selected from a total of 138 submissions. They were organized in topical sections named: Big Data and Analytics; Blockchain Technology and Applications; Cloud Computing; Digital Services and Social Media; e-Government; Enterprise Information Systems; Health-Care Information Systems; Information Systems Security and Information Privacy Protection; Innovative Research Projects; IT Governance; and Management and Organizational Issues in Information Systems.

This two-volume set constitutes the proceedings of the 19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, held in Skukuza, South Africa, in April 2020.* The total of 80 full and 7 short papers presented in these volumes were carefully reviewed and selected from 191 submissions. The papers are organized in the following topical sections: Part I: block chain; fourth industrial revolution; eBusiness; business processes; big data and machine learning; and ICT and education Part II: eGovernment; eHealth; security; social media; knowledge and knowledge management; ICT and gender equality and development; information systems for governance; and user experience and usability *Due to the global COVID-19 pandemic and the consequential worldwide imposed travel restrictions and lockdown, the I3E 2020 conference event scheduled to take place in Skukuza, South Africa, was unfortunately cancelled.

Video poker is one of the hottest games to hit the casino floor! Flashing screens entice players to try their luck at drawing winning card combinations. Although most people believe that winning is a matter of hit or miss, there is actually more to mastering these machines than the luck of the draw. Now author Linda Boyd has written "The Video Poker Edge--a detailed user-friendly guide to help you gain the winning edge over video poker machines. "The Video Poker Edge begins by explaining the basics of video poker. It then presents sound mathematical strategies tailored to each game's specific probability. Throughout the book, full-color illustrations clarify the recommended tactics for various card hands. As an added bonus, the author has included handy strategy cards with valuable tips. These cards can be removed from the book and taken along to the casino for reference during play. If you want the inside info on which video poker games provide the most bang for your buck--if you want to minimize your risk and maximize your winnings--"The Video Poker Edge will revolutionize your video poker experience.

Understand SharePoint communication sites and create one on your own using SharePoint Home, available in Microsoft 365. This revised edition covers the new features in SharePoint communication sites and demonstrate how to effectively use them. You will also learn how to create a digital experience using SharePoint communication sites. This updated edition includes a new chapter on information management and governance, along with new topics such as seamless integration between Teams, using Power Automate and SharePoint Communication sites in tandem, and performing project and operations management activities with communication sites. Author Charles Waghmare starts by walking you through SharePoint communication sites and how to create them. Next, you'll explore various use cases to understand the benefits of communicating through SharePoint communication sites. Further, you will learn collaborative applications like Teams and its integration with SharePoint, followed by details of compliance and governance . You will then integrate communication sites with Microsoft 365 products for better end user collaboration. Finally, you will discover how to perform your day-to-day operations tasks using communication sites. After reading this book, you will be able to create and manage SharePoint communication sites and improve ways to communicate and collaborate within your organization. What You Will Learn Create an information and communication strategy for your organization Explore digital ways of working Easily collaborate with shared information Create visually appealing communication sites to manage your day-to-day project work Efficiently manage organizational information with compliance Create centralized departmental repositories with SharePoint communication sites Learn to automate internal processes using SharePoint communication and M365 services Who This Book Is For IT workers who use SharePoint and who are involved in internal communication management, evangelism, digital transformation, social media, and intranet design.

This ground-breaking book distills the experience of the authors in dealing with problems in industry that can be solved by using the SELECT Perspective. A pragmatic, component-based approach for the development of enterprise systems, the SELECT Perspective comprises a unique blend of techniques, architecture, and process. Enterprise software development presents challenges of sheer scale and complexity that continue to accelerate at a terrific pace. Businesses are becoming increasingly adaptive and are calling for software that is more and more flexible. Component technology holds the promise of solving these problems, but there are some complications. For example, many organizations continue to struggle with the challenge of integrating their legacy systems with the newer technology. The approach in this book offers a streamlined set of modeling techniques based on Unified Modeling Language (UML); uses a serviced-based architecture that provides an overall design philosophy for reusable software that addresses the needs of the business, not the technology; and is a clearly defined software process that provides guidance on how to employ the knowledge base of available techniques.

The 14th volume of ToPNoC contains revised and extended versions of a selection of the best workshop and tutorial papers presented at the 39th International Conference on Application and Theory of Petri Nets and Concurrency, Petri Nets 2018, and the 18th International Conference on Application of Concurrency to System Design, ACSD 2018.The 10 papers cover a diverse range of topics including model checking and system verification, refinement, and synthesis; foundational work on specific classes of Petri nets; and innovative applications of Petri nets and other models of concurrency. Application areas covered in this volume are: process mining, verification, formal semantics, communication protocols, business processes, distributed systems, and net synthesis. Thus, this volume gives a good overview of ongoing research on concurrent systems and Petri nets.

This book presents a collection of state-of-the-art research findings on the digital transformation of financial services. Digitalization has fundamentally changed financial services and has a tendency to reshape the landscape of the financial industry in an unprecedented manner. Over the last ten years, the development of new financial technologies has contributed to the creation of new business and organizational models, along with new approaches to service delivery. By encompassing significant conceptual contributions, innovations in methods and techniques, and by delineating the main applications of digital transformation in Central and Eastern Europe (CEE), the volume extends current knowledge on digital transformation in the financial industry.  The book is divided into two parts. The first part provides a social-science perspective on digital transformation in the financial industry. The second part provides the most recent evidence on how financial technologies are transforming financial services on the markets, and how the adoption of modern information technologies fosters setting up new financial services. Further, this part outlines new approaches to digital transformation in the financial industry. This book will appeal to students, scholars, and researchers of finance, monetary economics, and business, as well as practitioners interested in a better understanding of the digital transformation of financial services, new financial technologies, and innovations in finance. 

This book constitutes the proceedings of the 15th International Workshop on Security and Trust Management, STM 2019, held in Luxembourg City, Luxembourg, in September 2019, and co-located with the 24th European Symposium Research in Computer Security, ESORICS 2019. The 9 full papers and 1 short paper were carefully reviewed and selected from 23 submissions. The papers present novel research on all theoretical and practical aspects of security and trust in ICTs.

This book constitutes the refereed proceedings of the First International Conference on Computer-Human Interaction Research and Applications, CHIRA 2017, held in Funchal, Madeira, Portugal, in October/November 2017. The 8 full papers presented in this book were carefully reviewed and selected from 35 submissions. The papers selected to be included in this book contribute to the understanding of relevant trends of current research on computer-human interaction, including Interaction design, human factors, entertainment, cognition, perception, user-friendly software and systems, pervasive technologies and interactive devices.

This book constitutes the refereed proceedings of the 4th International Conference on Digital Economy, ICDEc 2019, held in Beirut, Lebanon, in April 2019. The conference was founded in 2016 to discuss innovative research and projects related to the support role of Information System Technologies in the digital transformation process, business innovation and e-commerce. The 31 papers presented in this volume were carefully reviewed and selected from 89 submissions. The theme of ICDEc 2019 was "Digital Economy: Emerging Technologies and Business Innovation". The papers were organized in topical sections named: digital transformation; e-finance; social media communication; intelligent systems; e-commerce and business analytics; e-learning and cloud education; e-commerce and digital economy; data science; digital marketing; and digital business model.

This book constitutes the proceedings of the 17th International Conference on Business Process Management, BPM 2019, held in Vienna, Austria, in September 2019. The 23 full and 4 tutorial short papers included in this volume were carefully reviewed and selected from 115 submissions. The papers were organized in topical sections named: foundations; engineering; and management.