This book constitutes the refereed proceedings of the 6th KES International Conference on Agent and Multi-Agent Systems, KES-AMSTA 2012, held in Dubrovnik, Croatia, in June 2012.
The conference attracted a substantial number of researchers and practitioners from all over the world who submitted their papers for ten main tracks covering the methodology and applications of agent and multi-agent systems, one workshop (TRUMAS 2012) and five special sessions on specific topics within the field. The 66 revised papers presented were carefully reviewed and selected for inclusion in the book. The papers are organized in topical sections on virtual organizations, knowledge and learning agents, intelligent workflow, cloud computing and intelligent systems, self-organization, ICT-based alternative and augmentative communication, multi-agent systems, mental and holonic models, assessment methodologies in multi-agent and other paradigms, business processing agents, Trumas 2012 (first international workshop), conversational agents and agent teams, digital economy, and multi-agent systems in distributed environments.

Dieses Buch befasst sich mit den Grundlagen der Bildbearbeitung und von GIMP: Docks, Werkzeuge, Filter, Auswahlen, Ebenen und Pfade werden Ihnen bald sehr vertraut sein. Sie wollen Bilder verbessern und kombinieren oder gar neue Bilder erzeugen? Mit GIMP kein Problem. Sie sind sicher, dass GIMP eine bestimmte FunktionalitAt hat, wissen aber nicht, wo suchen? Schlagen Sie in diesem Buch nach! FA1/4r Fortgeschrittene bietet es zudem noch jede Menge Tipps zu Spezialeffekten, zum zerstArungsfreien Arbeiten, zum SchArfen und Weichzeichnen und zu vielen anderen Dingen, die bei der Bildbearbeitung SpaA machen.

Use this hands-on guide to build powerful solutions on the Salesforce platform without using a single line of code. This revised and expanded second edition includes Process Builder, Flow Builder, Lightning App Builder, Lightning Bolt Solutions, and more. Practical Salesforce Development Without Code shows you how to unlock the power of the Salesforce platform to solve real business problems. Adhering to Salesforce's "clicks, not code" mantra, Salesforce expert Phil Weinmeister walks Salesforce newcomers and veterans through different business problems and identifies effective-and proven-approaches to solutions using the platform's declarative framework. By adopting this book as your guide, you will learn how to deliver business solutions within Salesforce by combining analysis, creativity, and logic with core elements such as validation rules, workflow rules, processes, flows, formula fields, and Lightning apps. In addition, Weinmeister dissects and explains the most useful functions and features for declarative developers and shows you how to use them. Best of all, Weinmeister uses real-life business scenarios and visuals. Applying the lessons learned from this how-to guide will ultimately save you time and ensure that your clients or internal customers are enabled, equipped, and empowered. What You'll Learn Build objects, fields, and relationships to establish a sensible data model Automate business processes by using Workflow, Process Builder, and Flow Utilize functions and develop formulas effectively for a variety of business needs Develop approval processes to handle exception scenarios Employ actions to easily create efficient and relevant user experiences Manage your environments and deploy your solutions Who This Book Is for Business analysts, Salesforce administrators, and Salesforce developers

This two-volume set LNCS 1319 and 13320 constitutes the thoroughly refereed proceedings of the 13th International Conference on Digital Human Modeling and Applications in Health, Safety, Ergonomics and Risk Management, DHM 2022, which was held virtually as part of the 24rd HCI International Conference, HCII 2022, in June/July 2022.The total of 1271 papers and 275 poster papers included in the 39 HCII 2022 proceedings volumes was carefully reviewed and selected from 5487 submissions. DHM 2022 includes a total of 56 papers. The first volume focuses on topics related to ergonomic design, anthropometry, and human modeling, as well as collaboration, communication, and human behavior. The second volume focuses on topics related to task analysis, quality and safety in healthcare, as well as occupational health and operations management, and Digital Human Modeling in interactive product and service design.

This two-volume set LNCS 13315 and 13316 constitutes the refereed proceedings of the 14th International Conference on Social Computing and Social Media, SCSM 2022, held as part of the 24rd International Conference, HCI International 2022, which took place in June-July 2022. Due to COVID-19 pandemic the conference was held virtually. The total of 1276 papers and 275 posters included in the 40 HCII 2022 proceedings volumes was carefully reviewed and selected from 5583 submissions. The papers of SCSM 2022, Part II, are organized in topical sections named: social media in education; customer experience and consumer behavior.

Gegenstand dieses Buches ist das Management heterogener betrieblicher Applikationslandschaften. Hierbei beschrankt sich der Text nicht auf die Integrationsaspekte, die unter dem Stichwort Enterprise Application Integration (EAI) diskutiert werden, sondern er geht daruber hinaus auf Fragen der Planung, Bewertung und Steuerung von Applikationslandschaften ein. Es werden unterschiedliche Methoden und Techniken fur die verschiedenen Aspekte der Applikationsintegration behandelt.

Zugleich werden die Ergebnisse des Kompetenzzentrums "Application Integration Management" zusammengefasst, in dem vom Institut fur Wirtschaftsinformatik der Universitat St. Gallen gemeinsam mit funf bedeutenden europaischen Unternehmen (Credit Suisse, Informatikzentrum der deutschen Sparkassen, Swisscom IT Services, Swiss Re, Winterthur Versicherungen) in den Jahren 2002 bis 2004 Konzepte, Methoden und Techniken fur die Applikationsintegration in grossen Dienstleistungsunternehmen erarbeitet wurden. Besonderes Gewicht wird dabei auf die praktische Umsetzbarkeit der Ergebnisse gelegt. So werden Beitrage von Forschenden des Instituts fur Wirtschaftsinformatik durch Beitrage von Praktikern aus den beteiligten Unternehmen erganzt."

Peer-to-Peer (P2P) hat sich binnen kurzer Zeit zu einem der meistdiskutierten Phanomene in der jungeren Geschichte der Informationstechnologie herausgebildet. Die millionenfach frequentierten Musiktauschborsen wie etwa Napster haben dabei zu kontroversen Bewertungen von P2P gefuhrt. Neben File-Sharing a la Napster zahlen Instant Messaging, Collaboration/P2P Groupware, Grid bzw. Distributed Computing und Web Services zu den weiteren Facetten von P2P. Damit verbunden ist die Vorstellung leistungsfahiger Infrastrukturen fur virtuelle Gemeinschaften, die Ressourcen teilen, Informationsaustauschprozesse beschleunigen und neuartige kollaborative Arbeitsumgebungen ermoglichen, ohne dass es einer zentralen Koordinationsinstanz bedarf. Die Autoren analysieren aus okonomischer, technologischer und juristischer Perspektive Innovationspotentiale, Fragen und Risiken aller Anwendungsbereiche von P2P und stellen zentrale Konzepte, Geschaftsmodelle und professionelle Einsatzmoglichkeiten vor."

Corporate Performance Management (CPM) ist ein grundlegender Ansatz, der die Verbindung zwischen Unternehmensperformance und Prozessoptimierung untersucht. Dazu werden Methoden, Prozesse, Metriken und Werkzeuge zur Verfugung gestellt. Wie Corporate Performance Management in der Praxis erfolgreich eingefuhrt werden kann, zeigen Projektberichte u.a. von E.ON, British Telecom, Credit Suisse und Vodafone. Der Schwerpunkt der Beitrage liegt dabei auf dem Einsatz der ARIS Controlling Platform der IDS Scheer, die es ermoglicht, die realen und "gelebten" Geschaftsprozesse in Branchen wie z.B. Chemie, Telekommunikation, Energiewirtschaft, Logistik, Banken und Versicherungen automatisch zu visualisieren, mittels Kennzahlen zu bewerten und zu analysieren. Die vorgestellten Methoden und Werkzeuge gewahrleisten ein kontinuierliches und automatisiertes Monitoring der Unternehmensleistung und ermoglichen es, durch unternehmensinternes und -externes Benchmarking, Business Process Excellence als zentrales Leitmotiv dauerhaft im Unternehmen zu etablieren.

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Developed by an extremely active open source community, Moodle is a sophisticated web-based course management system that's ideal for teaching remote online classes or as a way to supplement face-to-face learning. A single Moodle site can support thousands of fully searchable courses in 43 different languages, and strong security features require students, teachers, and administrators to create their own authenticated user accounts. Teachers who use Moodle have full control over all settings for a course, including a flexible array of activities, such as assignments, forums, journals, quizzes, surveys, chat rooms, and workshops. Using Moodle gives them a comprehensive hands-on guide that explains how the system works, with plenty of examples and best practices for its many features and plug-in modules. Authored by the Moodle community, this authoritative book also exposes little known but powerful hacks for more technically savvy users. For anyone who is using-or thinking of using-this CMS, Using Moodle is required reading.

GNU Emacs is the most popular and widespread of the Emacs family of editors. It is also the most powerful and flexible. Unlike all other text editors, GNU Emacs is a complete working environment--you can stay within Emacs all day without leaving. "Learning GNU Emacs," 3rd Edition tells readers how to get started with the GNU Emacs editor. It is a thorough guide that will also "grow" with you: as you become more proficient, this book will help you learn how to use Emacs more effectively. It takes you from basic Emacs usage (simple text editing) to moderately complicated customization and programming.

The third edition of "Learning GNU Emacs" describes Emacs 21.3 from the ground up, including new user interface features such as an icon-based toolbar and an interactive interface to Emacs customization. A new chapter details how to install and run Emacs on Mac OS X, Windows, and Linux, including tips for using Emacs effectively on those platforms.

"Learning GNU Emacs," third edition, covers:

How to edit files with Emacs

Using the operating system shell through Emacs

How to use multiple buffers, windows, and frames

Customizing Emacs interactively and through startup files

Writing macros to circumvent repetitious tasks

Emacs as a programming environment for Java, C++, and Perl, among others

Using Emacs as an integrated development environment (IDE)

Integrating Emacs with CVS, Subversion and other change control systems for projects with multiple developers

Writing HTML, XHTML, and XML with Emacs

The basics of Emacs Lisp

The book is aimed at new Emacs users, whether or not they are programmers. Also useful for readers switching from other Emacsimplementations to GNU Emacs.

Microservices can have a positive impact on your enterprise-just ask Amazon and Netflix-but you can fall into many traps if you don't approach them in the right way. This practical guide covers the entire microservices landscape, including the principles, technologies, and methodologies of this unique, modular style of system building. You'll learn about the experiences of organizations around the globe that have successfully adopted microservices. In three parts, this book explains how these services work and what it means to build an application the Microservices Way. You'll explore a design-based approach to microservice architecture with guidance for implementing various elements. And you'll get a set of recipes and practices for meeting practical, organizational, and cultural challenges to microservice adoption. Learn how microservices can help you drive business objectives Examine the principles, practices, and culture that define microservice architectures Explore a model for creating complex systems and a design process for building a microservice architecture Learn the fundamental design concepts for individual microservices Delve into the operational elements of a microservices architecture, including containers and service discovery Discover how to handle the challenges of introducing microservice architecture in your organization

Online shopping is undergoing significant changes around the globe, evolving in the food and non-food segments alike. Representing a vital distribution channel that reaches countless customers, sales from online shopping have long-since exceeded USD 1000 billion per year and are growing steadily. This book is intended for general readers and professionals interested in companies' strategic orientation in connection with their online format and building and strengthening customer loyalty. In this regard, their business strategies are not considered in their full scope and complexity; instead, the book focuses more narrowly on the relationship between business strategy, buying behavior and customer loyalty.

The COVID-19 pandemic has been a very strong reminder that the future economic development of any country is more than ever influenced by its ability to ramp-up digital competitiveness. Consequently, enterprises were pushed to assess and develop the possibilities offered by e-commerce and online marketing tools. In this book, experts outline the prerequisites for such online marketing competitiveness and compare the current level of digital marketing competitiveness in Europe by using publicly available macro and micro-level data. The authors present their analyses and recommendations including interviews with over 125 online marketers and e-commerce specialists and present the lessons from digitalization of over 600 SMEs.

This book shows how blockchain technology can transform the Internet, connecting global businesses in disruptive ways. It offers a comprehensive and multi-faceted examination of the potential of distributed ledger technology (DLT) from a new perspective: as an enabler of the Internet of Value (IoV). The authors discuss applications of blockchain technology to the financial services domain, e.g. in real estate, insurance and the emerging Decentralised Finance (DeFi) movement. They also cover applications to the media and e-commerce domains. DLT's impacts on the circular economy, marketplace, Internet of Things (IoT) and oracle business models are also investigated. In closing, the book provides outlooks on the evolution of DLT, as well as the systemic governance and privacy risks of the IoV. The book is intended for a broad readership, including students, researchers and industry practitioners.

This book describes a conceptual management system derived from the Business and Technology Relationship Model (BTRM). The BTRM describes the relationship between business and technology and provides simple definitions for service quality, alignment, agility, and governance. It explains our problems with traditional methods, democratizes the management and governance of enterprise technologies, and is suitable for introducing process automation. This book describes in detail how the BTRM, combined with a focus on value creation and value delivery, will enable continuous change, in the context of current, emerging and future technologies. It illustrates the potential for real-time insight and control not previously considered and provides a wide range of information to plan an implementation, understand where AI can be applied, and its importance in the world of self-managing systems. The topic of this book is particularly relevant for business managers, business technology managers and technology service providers.

Discover a new way of thinking about business applications in light of the massive industry shift toward cloud computing and reactive programming technologies. This book synthesizes technologies and techniques such as event sourcing, command query responsibility segregation (CQRS), property-based testing, and GraphQL into a cohesive guide for modern business applications that benefit every developer. The book begins with a look at the fundamentals of modern business applications. These fundamentals include business rules and the managing of data over time. The benefits of reactive techniques are explained, including how they are fundamentally aligned with what application developers strive to achieve in their work. Author Peter Royal equips you with sound guidance to follow as you evolve your existing systems, as well as examples of how to build those systems using modern techniques in Spring, Java, and PostgreSQL. What You Will Learn Architect business applications for cloud-based environments Design sustainable business applications Integrate GraphQL best practices into business applications Use property-based testing to exhaustively test possible system states Think about business applications in terms of message flows Relate the benefits of reactive systems to business goals Model time appropriately for business requirements Who This Book Is For Practicing software developers who are building business applications, developers who are being asked to deploy into cloud environments that are more volatile than statically provisioned data centers, developers who want to increase the reliability of their systems and are struggling to find the right paradigms and architectures to achieve their goals, developers who see and use capabilities in software in other areas of their lives and want to bring those capabilities into their own work, and developers with experience designing other types of software who want to learn how to design business applications

The book analyzes the most relevant developments in the relation between contracts and technology, from automatically concluded contracts to today's revolutionary "smart contracts" developed through blockchain, which are beginning to and will increasingly disrupt many economic and social relations. First of all, the author offers a broad analysis of the peculiarities and evolution of the relation between contracts and technology. The main features and elements of electronic contracts are then examined in depth to highlight the specific rules applicable to them in the international comparative legal framework. In turn, the book provides a detailed explanation of the technology, economic and social dynamics, and legal issues concerning blockchain and smart contracts. The analysis focuses on the question of the legal nature of smart contracts, the issues posed by their development and the first legal solutions adopted in some countries. The comparative approach pursued makes it possible to focus attention on the first solutions adopted until now in various systems, with particular regard to the circulation of models and ideas and to the specificities of their local variations, in terms of e.g. applicable law and jurisdiction. In reviewing the characteristics of distributed ledger technologies, and in particular of the blockchain technology on which smart contracts are based, above all the peculiarities of the latter are taken into consideration, especially automatic execution and resistance to tampering, which simultaneously present significant opportunities and complex legal issues. A comprehensive framework is then provided to reconcile smart contracts with comparative contract law, in order to define the scope and specificities of their binding force, legal effectiveness and regulation in various legal systems. Lastly, with specific reference to the elements, pathologies and contractual remedies for smart contracts, the book examines the peculiarities of their application and the main issues that emerge in comparative contract law in order to promote their harmonized use, in keeping with the transnational nature of such a revolutionary tool.

This proceedings LNCS 13517 constitutes the refereed proceedings of the 24th International Conference on Human-Computer Interaction, HCII 2022, which was held virtually as part of the 24th International Conference, HCII 2022, in June/July 2022. HCII 2022 received a total of 5583 submissions from academia, research institutes, industry, and governmental agencies from 88 countries submitted contributions, and 1276 papers and 275 posters were included in the proceedings that were published just before the start of the conference. Additionally, 296 papers and 181 posters are included in the volumes of the proceedings published after the conference, as "Late Breaking Work" (papers and posters). The contributions thoroughly cover the entire field of human-computer interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas.

This book discusses the pros and cons of information and communication (ICT) neutrality. It tries to be as objective as possible from arguments of proponents and opponents, this way enabling readers to build their own opinion. It presents the history of the ongoing network neutrality debate, the various concepts it encompasses, and also some mathematical developments illustrating optimal strategies and potential counter-intuitive results, then extends the discussion to connected ICT domains. The book thus touches issues related to history, economics, law, networking, and mathematics. After an introductory chapter on the history of the topic, chapter 2 surveys and compares the various laws in place worldwide and discusses some implications of heterogeneous rules in several regions. Next, chapter 3 details the arguments put forward by the participants of the net neutrality debate. Chapter 4 then presents how the impact of neutral or non-neutral behaviors can be analyzed mathematically, with sometimes counter-intuitive results, and emphasizes the interest of modeling to avoid bad decisions. Chapter 5 illustrates that content providers may not always be on the pro-neutrality side, as there are situations where they may have an economic advantage with a non-neutral situation, e.g. when they are leaders on a market and create barriers to entry for competitors. Another related issue is covered in chapter 6, which discusses existing ways for ISPs to circumvent the packet-based rules and behave non-neutral without breaking the written law. Chapter 7 gives more insight on the role and possible non-neutral behavior of search engines, leading to another debate called the search neutrality debate. Chapter 8 focuses on e-commerce platforms and social networks, and investigates how they can influence users' actions and opinions. The issue is linked to the debate on the transparency of algorithms which is active in Europe especially. Chapter 9 focuses on enforcing neutrality in practice through measurements: indeed, setting rules requires monitoring the activity of ICT actors in order to sanction non-appropriate behaviors and be proactive against new conducts. The chapter explains why this is challenging and what tools are currently available. Eventually, Chapter 10 briefly concludes the presentation and opens the debate.

This book discusses recent research and applications about intelligent processing practices and tools for e-commerce data, information and knowledge. The authors first explain how advances in intelligent processing of data, information and knowledge that has wildly been used in e-commerce applications. They then show how this brings new opportunities and challenges for processing e-commerce data, information and knowledge. The book, made up of contributions from both academia and industry, aims to present advances in artificial intelligence to collect, process, and mining Data, information and knowledge, such as new algorithms and techniques in the field, foundational theory and systems, as well as practical e-commerce applications. Some of the topics discussed include AI for e-commerce, such as machine learning, deep learning; personalized service recommendation to e-commerce; modeling, description, and verification for data, information and knowledge; and task scheduling and performance optimization for large-scale concurrency.

This book is an essential introductory guide to the knowledge required to develop apps. Chapter by chapter it provides the core principles any person must understand in order to develop mobile applications. It outlines the fundamental skills and knowledge that business and computer science students need to either oversee the development of a mobile app or themselves undertake to develop a mobile app. This workbook will give a holistic overview of the initial stages that must be considered when endeavoring to develop a mobile app. This workbook breaks topics down into core, technical and non-technical. Looking at each topic from all three angles, the core knowledge required for UI, UI for the technical person and UI for the non-technical person. The workbook guides the student through the key components or core of mobile app development and shows all students both the technical requirements and the non-technical requirements of each topic. It will allow all students to pick and choose how deep they wish to delve into the different topics.

This proceedings LNCS 13521 constitutes the refereed proceedings of the 24th International Conference on Human-Computer Interaction, HCII 2022, which was held virtually as part of the 24th International Conference, HCII 2022, in June 26 to July 1, 2022. HCII 2022 received a total of 5583 submissions from academia, research institutes, industry, and governmental agencies from 88 countries submitted contributions, and 1276 papers and 275 posters were included in the proceedings that were published just before the start of the conference. Additionally, 296 papers and 181 posters are included in the volumes of the proceedings published after the conference, as "Late Breaking Work" (papers and posters). The contributions thoroughly cover the entire field of human-computer interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas.

This book encompasses a systematic exploration of Cybersecurity Data Science (CSDS) as an emerging profession, focusing on current versus idealized practice. This book also analyzes challenges facing the emerging CSDS profession, diagnoses key gaps, and prescribes treatments to facilitate advancement. Grounded in the management of information systems (MIS) discipline, insights derive from literature analysis and interviews with 50 global CSDS practitioners. CSDS as a diagnostic process grounded in the scientific method is emphasized throughout Cybersecurity Data Science (CSDS) is a rapidly evolving discipline which applies data science methods to cybersecurity challenges. CSDS reflects the rising interest in applying data-focused statistical, analytical, and machine learning-driven methods to address growing security gaps. This book offers a systematic assessment of the developing domain. Advocacy is provided to strengthen professional rigor and best practices in the emerging CSDS profession. This book will be of interest to a range of professionals associated with cybersecurity and data science, spanning practitioner, commercial, public sector, and academic domains. Best practices framed will be of interest to CSDS practitioners, security professionals, risk management stewards, and institutional stakeholders. Organizational and industry perspectives will be of interest to cybersecurity analysts, managers, planners, strategists, and regulators. Research professionals and academics are presented with a systematic analysis of the CSDS field, including an overview of the state of the art, a structured evaluation of key challenges, recommended best practices, and an extensive bibliography.

This book offers sales managers a quick overview of the possible applications of artificial intelligence in sales and explains basic functionalities. What is behind terms such as Sales Automation, Sales AI Analytics, Sales Enablement, Conversational AI, Lead Intelligence, Dynamic Pricing, Sales Management Intelligence and many more? Where is the concrete potential for sales organizations? And how will AI change the work in sales? The author presents the AI tools available on the market today and their application and describes the advantages and disadvantages as well as the limits and possibilities using clear examples. Executives in marketing and sales as well as entrepreneurs and managing directors, especially in medium-sized companies, will receive answers to the most important questions and additionally concrete recommendations for action for the implementation in their own companies.

This book constitutes the proceedings of the 26th International Conference on Enterprise Design, Operations, and Computing, EDOC 2022, which took place in Bozen-Bolzano, Italy, in October 2022. The 15 full papers included in this book were carefully reviewed and selected from 48 submissions. They were organized in topical sections as follows: enterprise security; enterprise architecture; business process modeling and monitoring; business process mining and discovery; and process-driven applications.