This textbook focuses on the members of the digital value chain for eBusiness and eCommerce and dedicates a separate chapter to each of them: eProducts and eServices, eProcurement, eMarketing, eContracting, eDistribution, ePayment, as well as eCustomer relationship management. In addition to business models and business webs, digital procurement and marketing processes such as electronic negotiation processes, security questions with digital signatures, as well as electronic supplier relationship management and customer relationship management are also addressed. The topics are described using explicit procedures and descriptive examples of their application. A case study describing the gradual creation of an electronic webshop for DVDs is developed over the course of the book.

The book is intended for students of economics at universities and technical colleges; it is also suitable for executives, project leaders, and company experts who deal with the digital value chain.

The material collected in this book covers a broad range of applications of computer science methods and algorithms in business practice. It presents cutting edge research in development, implementation, and improvement of computer systems. The computer science and information systems topics covered include data warehouses, ERP, XML, ontologies, rule languages, software engineering and Business Process Management.

This book represents the compilation of papers presented at the IFIP Working Group 8. 2 conference entitled "Information Technology in the Service Economy: Challenges st and Possibilities for the 21 Century. " The conference took place at Ryerson University, Toronto, Canada, on August 10 13, 2008. Par ticipation in the conference spanned the continents from Asia to Europe with paper submissions global in focus as well. Conference submissions included complete d research papers and research in progress reports. Papers submitted to the conference went through a double blind review process in which the program co chairs, an associate editor, and reviewers provided assessments and recommendations. The editor ial efforts of the associate editors and reviewers in this process were outstanding. To foster high quality research publications in this field of study, authors of accepted pape rs were then invited to revise and resubmit their work. Through this rigorous review and revision process, 12 completed research papers and 11 research in progress reports were accepted for presentation and publica tion. Paper workshop sessions were also esta blished to provide authors of emergent work an opportunity to receive feedback fromthe IF IP 8. 2 community. Abstracts of these new projects are included in this volume. Four panels were presented at the conference to provide discussion forums for the varied aspect s of IT, service, and globalization. Panel abstracts are also included here.

Computer-based infectious disease surveillance systems are capable of real-time or near real-time detection of serious illnesses and potential bioterrorism agent exposures and represent a major step forward in disease surveillance. Infectious Disease Informatics: Syndromic Surveillance for Public Health and Bio-Defense is an in-depth monograph that analyzes and evaluates the outbreak modeling and detection capabilities of existing surveillance systems under a unified framework, and presents the first book-length coverage of the subject from an informatics-driven perspective. Individual chapters consider the state of the art, including the facilitation of data collection, sharing and transmission; a focus on various outbreak detection methods; data visualization and information dissemination issues; and system assessment and other policy issues. Eight chapters then report on several real-world case studies, summarizing and comparing eight syndromic surveillance systems, including those that have been adopted by many public health agencies (e.g., RODS and BioSense). The book concludes with a discussion of critical issues and challenges, with a look to future directions. This book is an excellent source of current information for researchers in public health and IT. Government public health officials and private-sector practitioners in both public health and IT will find the most up-to-date information available, and students from a variety of disciplines, including public health, biostatistics, information systems, computer science, and public administration and policy will get a comprehensive look at the concepts, techniques, and practices of syndromic surveillance.

This book details metagraph theory and its applications. It begins by defining a metagraph and its uses, which allow for the representation and analysis of more complex systems. The first part of the book develops the theoretical results with an emphasis on the development of a metagraph algebra. In the second part, four promising applications of metagraphs are examined.

Business organizations and governments are nowadays developing and providing internet based electronic services (e-services) featuring various intelligent functions. This book offers a thorough introduction and systematic overview of the new field e-service intelligence. It covers the state-of-the-art of e-service intelligence including both theorems and applications, and a broad range of topics are discussed.

At last, a right up-to-the-minute volume on a topic of huge national and international importance. As governments around the world battle voter apathy, the need for new and modernized methods of involvement in the polity is becoming acute. This work provides information on advanced research and case studies that survey the field of digital government. Successful applications in a variety of government settings are delineated, while the authors also analyse the implications for current and future policy-making. Each chapter has been prepared and carefully edited within a structured format by a known expert on the individual topic.

Advances in wireless technologies promise to reshape the way we conduct business. Yet to make wireless e-business work effectively, a variety of enabling technologies are needed.

Kou and Yesha and their contributors provide comprehensive information on these technologies, including, for example, wireless security, mobile payment, location-based services, mobile data management, and RFID technologies. The presentation is targeted at students, lecturers, e-business developers, consultants, and business managers, and this book is an ideal introduction for both self-study and taught e-business classes or commercial training courses.

"I believe this is an excellent book to acquire comprehensive knowledge on enabling technologies for the blooming wireless e-business. I highly recommend this book!" Robert Mayberry, Vice President, Sensors and Actuators, IBM Software Group

One of the great challenges in flexible production and supply chains is the availability of necessary information at any time and place. Autonomous logistics processes can bring about fast and flexible adaptations to change. This book identifies autonomous logistics processes and details how they differ from conventionally managed processes. Coverage also describes the changes that autonomy will cause in order processing.

Collaborative Networks is a fast developing area, as shown by the already large number of diverse real-world implemented cases and the dynamism of its related involved research community. Being recognized as the most focused scientific and technical conference on Collaborative Networks, PRO-VE continues to offer the opportunity for presentation and discussion of both the latest research developments as well as the practical application case studies.

Telecommunication markets are characterized by a dynamic development of technology and market structures. The specific features of network-based markets, convergence of previously separate spheres and the complex task of market regulation put traditional theoretical approaches as well as current regulatory policies to the test. This book sheds light on some of the challenges ahead. It covers a vast range of subjects from the intricacies of market regulation to new markets for mobile and internet-related services. The diffusion of broadband technology and the emergence of new business strategies that respond to the technological and regulatory challenges are treated in the book 's 24 chapters.

Service-oriented computing has recently gained extensive momentum in both industry and academia, and major software vendors hook on to the service paradigm and tailor their software systems towards services in order to accommodate ever-changing process and product requirements in today's dynamic market environments. While dynamic binding of services at runtime was identified as a core functionality of service-based environments as far back as 2000, its industrial-strength implementation has yet to be achieved. The main reason for this is the lack of rich service specifications, concepts, and tools to process them.

This book introduces advanced concepts in service provisioning and service engineering, including semantic concepts, dynamic discovery and composition, and illustrates them in a concrete business use case scenario. To prove the validity of the concepts and technologies, a semantic service provisioning reference architecture framework as well as a prototypical implementation of its subsystems and a prototypical realization of a proper business scenario are presented. Thus the book goes way beyond current service-based software technologies by providing a coherent and consistent set of technologies and systems functionality that realizes advanced concepts in service provisioning.

Both the use case scenario and the provisioning platform have already been substantiated and implemented by the EU-funded Adaptive Services Grid project. The book therefore presents state-of-the-art research results that have already passed a real industrial implementation evaluation which is based on the work of over 20 European partners cooperating in the field of semantic service provisioning.

Business-Driven IT-Wide Agile (Scrum) and Kanban (Lean) Implementation: An Action Guide for Business and IT Leaders explains how to increase IT delivery capabilities through the use of Agile and Kanban. Factoring in constant change, communication, a sense of urgency, clear and measurable goals, political realities, and infrastructure needs, it covers all the ingredients required for success. Using real-world examples, this practical guide illustrates how to implement Agile and Kanban in software project management and development across the entire IT department. To make things easier for busy IT leaders and executives, the text includes two case studies along with numerous templates to facilitate understanding and kick-start implementation. Explaining how IT and business management can work together to determine business goals that drive this IT-wide undertaking, the book arms you with actionable solutions that can be put to use immediately in any IT department, regardless of size.

This four-volume-set (CCIS 208, 209, 210, 211) constitutes the refereed proceedings of the International Symposium on Applied Economics, Business and Development, ISAEBD 2011, held in Dalian, China, in August 2011. The papers address issues related to Applied Economics, Business and Development and cover various research areas including Economics, Management, Education and its Applications.

The IFIP series publishes state-of-the-art results in the sciences and technologies of information and communication Proceedings and post-proceedings of referred international conferences in computer science and interdisciplinary fields are featured. These results often precede journal publication and represent the most current research. The principal aim of the IFIP series is to encourage education and the dissemination and exchange of information about all aspects of computing.

Mobility is perhaps the most important market and technological trend within information and communication technology. With the advent of new mobile infrastructures providing higher bandwidth and constant connection to the network from virtually everywhere, the way people use information resources is predicted to be radically transformed. Over the last years, a new breed of information systems, referred to as mCommerce systems or mobile information systems, has appeared to address this emerging situation. In 2000, the IFIP 8.1 WG decided to look into establishing a task group to look closer at this area, and the idea was adopted and extended by IFIP TC8 the following year. After the arrangement of several workshop, this task group has been the driving force behind the arrangement of MOBIS (IFIP TC 8 Working Conference on Mobile Information systems) held in Oslo, Norway, 15-17 September 2004. The objective of the working conference was to provide a forum for researchers and practitioners interested in planning, analysis, design, construction, modification, implementation, utilization, evaluation, and management of mobile information systems to meet, and exchange research ideas and results. Specifically, we tried to use the working conference to * Clarify differences and similarities between the development of mobile vs. more traditional information systems * Investigate organizational impact of mobile information systems * Investigate mobile commerce applications combined with the advantages of mobile communications technologies X Mobile Information Systems * Evaluate existing and newly developed approaches for analysis, design, implementation, and evolution of mobile information systems.

This four-volume-set (CCIS 208, 209, 210, 211) constitutes the refereed proceedings of the International Symposium on Applied Economics, Business and Development, ISAEBD 2011, held in Dalian, China, in August 2011. The papers address issues related to Applied Economics, Business and Development and cover various research areas including Economics, Management, Education and its Applications.

IDT (Intelligent Decision Technologies) seeks an interchange of research on intelligent systems and intelligent technologies which enhance or improve decision making in industry, government and academia. The focus is interdisciplinary in nature, and includes research on all aspects of intelligent decision technologies, from fundamental development to the applied system.

It constitutes a great honor and pleasure for us to publish the works and new research results of scholars from the First KES International Symposium on Intelligent Decision Technologies (KES IDT'09), hosted and organized by University of Hyogo in conjunction with KES International (Himeji, Japan, April, 2009). The symposium was concerned with theory, design, development, implementation, testing and evaluation of intelligent decision systems. Its topics included intelligent agents, fuzzy logic, multi-agent systems, artificial neural networks, genetic algorithms, expert systems, intelligent decision making support systems, information retrieval systems, geographic information systems, and knowledge management systems. These technologies have the potential to support decision making in many areas of management, international business, finance, accounting, marketing, healthcare, military applications, production, networks, traffic management, crisis response, and human interfaces.

Details how intrusion detection works in network security with comparisons to traditional methods such as firewalls and cryptography

Analyzes the challenges in interpreting and correlating Intrusion Detection alerts

This volume constitutes the proceedings of the 5th International Conference on E-Technologies, MCETECH 2011, held in Les Diablerets, Switzerland, January 23-26, 2011. Originally 10 papers were selected from a total of 32 submissions. Seven additional papers were included following a second round of reviewing and improvement.The papers in this volume cover topics such as process modeling, organizational transformation, e-Business, e-Government, e-Education, and e-Health.

This is a benchmark publication in the field of organization design (OD). Featured in the book are the more practical elements of implementing OD in organizations. The recent development in organization design has been sporadic; hence, this book will be an important step in creating more thoughtful research and stronger empirical analyses that take advantage of advances in estimation methods allowing for more complex causal modeling and stimulation technologies.

This book examines the newer and emerging models of telecommunications technology that play instrumental roles in providing international economic and societal interconnectivity. Advancing technology in the field imposes the need to develop new models to solve complex planning and decision making problems.

The book explores natural output of the new technical developments and applications with selective chapter treatment on novel business models to fill technical and business needs.

Our Internet-connected society increasingly relies on computers. As a result, attacks on computers from malicious software have never been a bigger concern. Computer Viruses and Malware draws together hundreds of sources to provide an unprecedented view of malicious software and its countermeasures. This book discusses both the technical and human factors involved in computer viruses, worms, and anti-virus software. It also looks at the application of malicious software to computer crime and information warfare.

Computer Viruses and Malware is designed for a professional audience composed of researchers and practitioners in industry. This book is also suitable as a secondary text for advanced-level students in computer science.

13E 2006, the 6th in this series of IFIP conferences, marked the congregation of researchers and practitioners in the areas of e-Commerce, e-Business, and e-Government. The conference was sponsored by IFIP TC 6 in cooperation with TC 8 and TC 11.

The conference provided a forum for researchers, engineers and interested users in academia, industry, and government to discuss the latest research, cutting-edge practice and upcoming trends in the growing areas of e-Commerce, e-Business, and particularly e-Government. Sophisticated applications as well as the underlying technology that supports such applications were discussed and demonstrated. The conference attracted a wide range of participants representing a significant community of researchers and practitioners from a broad range of countries.

The conference was organized along parallel tracks, each track focusing on specific aspects of current research, industry applications, and public administration.

Due to the lack of a uniform schema for Web documents and the sheer amount and dynamics of Web data, both the effectiveness and the efficiency of information management and retrieval of Web data is often unsatisfactory when using conventional data management techniques.

Web community, defined as a set of Web-based documents with its own logical structure, is a flexible and efficient approach to support information retrieval and to implement various applications. Zhang and his co-authors explain how to construct and analyse Web communities based on information like Web document contents, hyperlinks, or user access logs. Their approaches combine results from Web search algorithms, Web clustering methods, and Web usage mining. They also detail the necessary preliminaries needed to understand the algorithms presented, and they discuss several successful existing applications.

Researchers and students in information retrieval and Web search find in this all the necessary basics and methods to create and understand Web communities. Professionals developing Web applications will additionally benefit from the samples presented for their own designs and implementations.