Telecommunication markets are characterized by a dynamic development of technology and market structures. The specific features of network-based markets, convergence of previously separate spheres and the complex task of market regulation put traditional theoretical approaches as well as current regulatory policies to the test. This book sheds light on some of the challenges ahead. It covers a vast range of subjects from the intricacies of market regulation to new markets for mobile and internet-related services. The diffusion of broadband technology and the emergence of new business strategies that respond to the technological and regulatory challenges are treated in the book 's 24 chapters.

Service-oriented computing has recently gained extensive momentum in both industry and academia, and major software vendors hook on to the service paradigm and tailor their software systems towards services in order to accommodate ever-changing process and product requirements in today's dynamic market environments. While dynamic binding of services at runtime was identified as a core functionality of service-based environments as far back as 2000, its industrial-strength implementation has yet to be achieved. The main reason for this is the lack of rich service specifications, concepts, and tools to process them.

This book introduces advanced concepts in service provisioning and service engineering, including semantic concepts, dynamic discovery and composition, and illustrates them in a concrete business use case scenario. To prove the validity of the concepts and technologies, a semantic service provisioning reference architecture framework as well as a prototypical implementation of its subsystems and a prototypical realization of a proper business scenario are presented. Thus the book goes way beyond current service-based software technologies by providing a coherent and consistent set of technologies and systems functionality that realizes advanced concepts in service provisioning.

Both the use case scenario and the provisioning platform have already been substantiated and implemented by the EU-funded Adaptive Services Grid project. The book therefore presents state-of-the-art research results that have already passed a real industrial implementation evaluation which is based on the work of over 20 European partners cooperating in the field of semantic service provisioning.

Business-Driven IT-Wide Agile (Scrum) and Kanban (Lean) Implementation: An Action Guide for Business and IT Leaders explains how to increase IT delivery capabilities through the use of Agile and Kanban. Factoring in constant change, communication, a sense of urgency, clear and measurable goals, political realities, and infrastructure needs, it covers all the ingredients required for success. Using real-world examples, this practical guide illustrates how to implement Agile and Kanban in software project management and development across the entire IT department. To make things easier for busy IT leaders and executives, the text includes two case studies along with numerous templates to facilitate understanding and kick-start implementation. Explaining how IT and business management can work together to determine business goals that drive this IT-wide undertaking, the book arms you with actionable solutions that can be put to use immediately in any IT department, regardless of size.

This four-volume-set (CCIS 208, 209, 210, 211) constitutes the refereed proceedings of the International Symposium on Applied Economics, Business and Development, ISAEBD 2011, held in Dalian, China, in August 2011. The papers address issues related to Applied Economics, Business and Development and cover various research areas including Economics, Management, Education and its Applications.

The IFIP series publishes state-of-the-art results in the sciences and technologies of information and communication Proceedings and post-proceedings of referred international conferences in computer science and interdisciplinary fields are featured. These results often precede journal publication and represent the most current research. The principal aim of the IFIP series is to encourage education and the dissemination and exchange of information about all aspects of computing.

Mobility is perhaps the most important market and technological trend within information and communication technology. With the advent of new mobile infrastructures providing higher bandwidth and constant connection to the network from virtually everywhere, the way people use information resources is predicted to be radically transformed. Over the last years, a new breed of information systems, referred to as mCommerce systems or mobile information systems, has appeared to address this emerging situation. In 2000, the IFIP 8.1 WG decided to look into establishing a task group to look closer at this area, and the idea was adopted and extended by IFIP TC8 the following year. After the arrangement of several workshop, this task group has been the driving force behind the arrangement of MOBIS (IFIP TC 8 Working Conference on Mobile Information systems) held in Oslo, Norway, 15-17 September 2004. The objective of the working conference was to provide a forum for researchers and practitioners interested in planning, analysis, design, construction, modification, implementation, utilization, evaluation, and management of mobile information systems to meet, and exchange research ideas and results. Specifically, we tried to use the working conference to * Clarify differences and similarities between the development of mobile vs. more traditional information systems * Investigate organizational impact of mobile information systems * Investigate mobile commerce applications combined with the advantages of mobile communications technologies X Mobile Information Systems * Evaluate existing and newly developed approaches for analysis, design, implementation, and evolution of mobile information systems.

This four-volume-set (CCIS 208, 209, 210, 211) constitutes the refereed proceedings of the International Symposium on Applied Economics, Business and Development, ISAEBD 2011, held in Dalian, China, in August 2011. The papers address issues related to Applied Economics, Business and Development and cover various research areas including Economics, Management, Education and its Applications.

IDT (Intelligent Decision Technologies) seeks an interchange of research on intelligent systems and intelligent technologies which enhance or improve decision making in industry, government and academia. The focus is interdisciplinary in nature, and includes research on all aspects of intelligent decision technologies, from fundamental development to the applied system.

It constitutes a great honor and pleasure for us to publish the works and new research results of scholars from the First KES International Symposium on Intelligent Decision Technologies (KES IDT'09), hosted and organized by University of Hyogo in conjunction with KES International (Himeji, Japan, April, 2009). The symposium was concerned with theory, design, development, implementation, testing and evaluation of intelligent decision systems. Its topics included intelligent agents, fuzzy logic, multi-agent systems, artificial neural networks, genetic algorithms, expert systems, intelligent decision making support systems, information retrieval systems, geographic information systems, and knowledge management systems. These technologies have the potential to support decision making in many areas of management, international business, finance, accounting, marketing, healthcare, military applications, production, networks, traffic management, crisis response, and human interfaces.

Details how intrusion detection works in network security with comparisons to traditional methods such as firewalls and cryptography

Analyzes the challenges in interpreting and correlating Intrusion Detection alerts

This volume constitutes the proceedings of the 5th International Conference on E-Technologies, MCETECH 2011, held in Les Diablerets, Switzerland, January 23-26, 2011. Originally 10 papers were selected from a total of 32 submissions. Seven additional papers were included following a second round of reviewing and improvement.The papers in this volume cover topics such as process modeling, organizational transformation, e-Business, e-Government, e-Education, and e-Health.

This is a benchmark publication in the field of organization design (OD). Featured in the book are the more practical elements of implementing OD in organizations. The recent development in organization design has been sporadic; hence, this book will be an important step in creating more thoughtful research and stronger empirical analyses that take advantage of advances in estimation methods allowing for more complex causal modeling and stimulation technologies.

This book examines the newer and emerging models of telecommunications technology that play instrumental roles in providing international economic and societal interconnectivity. Advancing technology in the field imposes the need to develop new models to solve complex planning and decision making problems.

The book explores natural output of the new technical developments and applications with selective chapter treatment on novel business models to fill technical and business needs.

Our Internet-connected society increasingly relies on computers. As a result, attacks on computers from malicious software have never been a bigger concern. Computer Viruses and Malware draws together hundreds of sources to provide an unprecedented view of malicious software and its countermeasures. This book discusses both the technical and human factors involved in computer viruses, worms, and anti-virus software. It also looks at the application of malicious software to computer crime and information warfare.

Computer Viruses and Malware is designed for a professional audience composed of researchers and practitioners in industry. This book is also suitable as a secondary text for advanced-level students in computer science.

13E 2006, the 6th in this series of IFIP conferences, marked the congregation of researchers and practitioners in the areas of e-Commerce, e-Business, and e-Government. The conference was sponsored by IFIP TC 6 in cooperation with TC 8 and TC 11.

The conference provided a forum for researchers, engineers and interested users in academia, industry, and government to discuss the latest research, cutting-edge practice and upcoming trends in the growing areas of e-Commerce, e-Business, and particularly e-Government. Sophisticated applications as well as the underlying technology that supports such applications were discussed and demonstrated. The conference attracted a wide range of participants representing a significant community of researchers and practitioners from a broad range of countries.

The conference was organized along parallel tracks, each track focusing on specific aspects of current research, industry applications, and public administration.

Due to the lack of a uniform schema for Web documents and the sheer amount and dynamics of Web data, both the effectiveness and the efficiency of information management and retrieval of Web data is often unsatisfactory when using conventional data management techniques.

Web community, defined as a set of Web-based documents with its own logical structure, is a flexible and efficient approach to support information retrieval and to implement various applications. Zhang and his co-authors explain how to construct and analyse Web communities based on information like Web document contents, hyperlinks, or user access logs. Their approaches combine results from Web search algorithms, Web clustering methods, and Web usage mining. They also detail the necessary preliminaries needed to understand the algorithms presented, and they discuss several successful existing applications.

Researchers and students in information retrieval and Web search find in this all the necessary basics and methods to create and understand Web communities. Professionals developing Web applications will additionally benefit from the samples presented for their own designs and implementations.

Information providers are a very promising application area of recommender systems due to the general problem of assessing the quality of information products prior to the purchase. Recommender systems automatically generate product recommendations: customers profit from a faster finding of relevant products, stores profit from rising sales. All aspects of recommender systems are covered: the economic background, mechanism design, a survey of systems in the Internet, statistical methods and algorithms, service oriented architectures, user interfaces, as well as experiences and data from real-world applications. Specific solutions for areas with strong privacy concerns, scalability issues for large collections of products, as well as algorithms to lessen the cold-start problem for a faster return on investment of recommender projects are addressed. This book describes all steps it takes to design, implement, and successfully operate a recommender system for a specific information platform.

This book covers significant recent developments in the field of Intelligent Meth ods applied to eCommerce. The Intelligent Methods considered are mainly Soft Computing Methods that include fuzzy sets, rough sets, neural networks, evolutionary computations, probabilistic and evidential reasoning, multivalued logic, and related fields. There is not doubt about the relevance of eCommerce in our daily environ ments and in the work carried out at many research centers throughout the world. The application of AI to Commerce is growing as fast as the computers and net works are being integrated in all business and commerce aspects. We felt that it was time to sit down and see how was the impact into that field of low-level AI, i.e. softcomputing. We found many scattered contributions disseminated in con ferences, workshops, journal, books or even technical reports, but nothing like a common framework that could serve as a basis for further research, comparison or even prototyping for a direct transfer to the industry. We felt then the need to set up a reference point, a book like this. We planned this book as a recompilation of the newest developments of re searchers who already made some contribution into the field. The authors were se lected based on the originality and quality of their work and its relevance to the field. Authors came from prestigious universities and research centers with differ ent backgrounds."

This volume contains the papers presented at the Second International Sym- sium on Algorithmic Game Theory (SAGT 2009), which was held on October 18-20, 2009, in Paphos, Cyprus. This event followed the ?rst, very successful SAGT symposium, which took place in Paderborn, Germany, last year. The purpose of SAGT is to bring together researchers from computer s- ence, economics and mathematics to present and discuss originalresearchat the intersection of algorithms and game theory. It has been intended to cover all important areas such as solution concepts, game classes, computation of equil- riaandmarketequilibria, algorithmicmechanismdesign, automatedmechanism design, convergenceandlearningingames, complexityclassesingametheory, - gorithmicaspectsof?xed-pointtheorems, mechanisms, incentivesandcoalitions, cost-sharing algorithms, computational problems in economics, ?nance, decision theory and pricing, computational social choice, auction algorithms, price of - archyand its relatives, representationsof games and their complexity, economic aspects of distributed computing and the internet, congestion, routing and n- work design and formation games and game-theoretic approaches to networking problems. Approximately55submissionstoSAGT2009 werereceived.Eachsubmission was reviewed by at least three Program Committee members. The Program Committee decided to accept 29 papers. Out of these, a small number will be invited to a Special Issue of the Theory of Computing Systems journal with selected papers from SAGT 2009. The program of SAGT 2009 featured three invited talks from three outstanding researchers in algorithmic game theory: Elias Koutsoupias, Dov Monderer and Mihalis Yannakakis. We are very grateful toElias, DovandMihalisforjoiningusinPaphosandfortheirexcellentl

By and large, cost-effective information technology (IT) management is more about people, personal relationships, and corporate culture than it is about the technology itself. Simply put, IT doesn't work if you are surrounded by bad people and stupid processes in a deranged corporate culture.
IT's All about the People: Technology Management That Overcomes Disaffected People, Stupid Processes, and Deranged Corporate Cultures explains how to achieve dramatic improvements in service and agility by enhancing the people, processes, and culture within your organization. It details the various roles within the technology management process and supplies authoritative insight into the realities of human behavior-including the range of best and worst behaviors from managers, executives, and corporate culture.
Industry veteran Stephen J. Andriole explains the reason behind why many business cases fail and includes helpful insights on new governance models, organic transformation, guerilla budgeting, and open source software. Providing a fresh perspective on the old basics of IT management through a twenty-first-century lens, this book arms you with the methods needed to master the soft art of IT management as well as purchasing, deployment, and technological support.

This volume presents the proceedings of the 15th International Workshop of Groupware (CRIWG 2009). The conference was previously held in USA, (- aha)in 2008, Argentina (Bariloche)in 2007, Spain (Medina del Campo) in 2006, Brazil (Porto de Galinhas) in 2005, Costa Rica (San Carlos) in 2004, France (Autrans) in 2003, Chile (La Serena) in 2002, Germany (Darmstadt) in 2001, Portugal (Madeira Island) in 2000, Mexico (Cancun) in 1999, Brazil (Buzios) in 1998, Spain (El Escorial) in 1997, Chile (Puerto Varas) in 1996, and Portugal (Lisbon) in 1995. The CRIWG workshops seek to advance theoretical, experimental, and - plied technical knowledge of computer supported collaboration. In the CRIWG workshops, researchers and professionals report ?ndings, exchange experiences, and explore concepts for improving the success of people making a joint e?ort toward a group goal. Topics of discussion are wide ranging, encompassing all aspects of design development, deployment, and use of groupware. CRIWG embraces both mature works that are nearly ready for publication in peer review journals, and new, cutting-edge works in progress. A total of 30 papers were accepted for presentation this year-16 full papers and 14 works in progress.Papersweresubjectedtodouble-blindreviewbyatleastthreemembers of the Program Committee. The papers are organized into nine sessions, on eight di?erent themes: Mobile Collaboration, Social Aspects of Collaboration I & II, Technologies for CSCW, Groupware Evaluation, CSCW Design, Geo Collaboration, Collaborative Learning and Modeling CSCW.

Knowledge Management and Management Learning: Extending the Horizons of Knowledge-Based Management examines a range of topical considerations in the field by utilizing dynamic and non-linear systems behavior or the complexity paradigm. From this examination have come a number of new and promising relevant extensions to knowledge management and its practice. Many of the topics have been pulled from "real world" situations in actual companies, and therefore these topical treatments reflect quantitative and qualitative research done within the knowledge management framework of actual company experience. Offered are a series of topical treatments that extend the parameters of knowledge management and examine the practical implications of these extensions.

The book begins with an extended introduction and theoretical framework. The contributing authors have written chapters that add to both the framework and the practical consequences of knowledge management. Within this context, the book illustrates why and how of knowledge management is important for companies.

The internet and the electronic economy are a technological revolution whose secular importance is apparent. The internet eliminates the temporal and spatial constraints on the exchange of information. It changes deeply the world of production and of labour. It transforms the exchange relationships between producers and consumers as well as between the suppliers within the supply-chain. The electronic economy is able to generate more accurate con sumer profiles and, therefore, a more powerful and effective marketing di rected to the individual consumer. There is no industry that is not undergoing thorough changes caused by the internet. The volume at hand gives an analysis of the internet revolution. It covers questions reaching form the highly controversial thesis of the end of property rights in the internet caused by the non-rivalry of the "consumption" of in formation to questions regarding the repercussions of the internet on our understanding of the human person. Technological changes like the introduction of the electronic economy pose the question of how to handle it and how to manage reasonably its ethi cal problems and dilemmas. The ethical problems and the business ethics of the electronic economy in the fields of production and labour, of consump tion, and in handling trust and the abuse of trust are analysed by the contribu tions from applied ethics and business ethics."

The development of net-centric approaches for intelligence and national security applications has become a major concern in many areas such as defense, intelligence and national and international law enforcement agencies. In this volume we consider the web architectures and recent developments that make n- centric approaches for intelligence and national security possible. These include developments in information integration and recent advances in web services including the concept of the semantic web. Discovery, analysis and management of web-available data pose a number of interesting challenges for research in w- based management systems. Intelligent agents and data mining are some of the techniques that can be employed. A number of specific systems that are net-centric based in various areas of military applications, intelligence and law enforcement are presented that utilize one or more of such techniques The opening chapter overviews the concepts related to ontologies which now form much of the basis of the possibility of sharing of information in the Semantic Web. In the next chapter an overview of Web Services and examples of the use of Web Services for net-centric operations as applied to meteorological and oceanographic (MetOc) data is presented and issues related to the Navy's use of MetOc Web Services are discussed. The third chapter focuses on metadata as conceived to support the concepts of a service-oriented architecture and, in particular, as it relates to the DoD Net-Centric Data Strategy and the NCES core services.

This book provides a balanced, empirically-based view of the "Digital Economy," and explores its regional and geographical import in areas where the Digital Economy meets more traditional patterns. More than just an interpretive analysis, this book utilizes empirical evidence in its assessment of the dynamics of specific regions in different parts of the world. The book also examines the policy implications of the rising Digital Economy.

The IFIP series publishes state-of-the-art results in the sciences and technologies of information and communication Proceedings and post-proceedings of referred international conferences in computer science and interdisciplinary fields are featured. These results often precede journal publication and represent the most current research. The principal aim of the IFIP series is to encourage education and the dissemination and exchange of information about all aspects of computing.