In Open Sources, leaders of Open Source come together in print for the first time to discuss the new vision of the software industry they have created, through essays that explain how the movement works, why it succeeds, and where it is going. A powerful vision from the movement's spiritual leaders, this book reveals the mysteries of how open development builds better software and how businesses can leverage freely available software for a competitive business advantage.

This two-volume set LNCS 11588 and 11589 constitutes the refereed proceedings of the 6th International Conference on Business, Government, and Organizations, HCIBGO 2019, held in July 2019 as part of HCI International 2019 in Orlando, FL, USA. HCII 2019 received a total of 5029 submissions, of which 1275 papers and 209 posters were accepted for publication after a careful reviewing process. The 63 papers presented in these two volumes are organized in topical sections named: Electronic, Mobile and Ubiquitous Commerce, eBanking and Digital Money, Consumer Behaviour, Business Information Systems, Dashboards and Visualization, Social Media and Big Data Analytics in B

Use this hands-on guide to build powerful solutions on the Salesforce platform without using a single line of code. This revised and expanded second edition includes Process Builder, Flow Builder, Lightning App Builder, Lightning Bolt Solutions, and more. Practical Salesforce Development Without Code shows you how to unlock the power of the Salesforce platform to solve real business problems. Adhering to Salesforce's "clicks, not code" mantra, Salesforce expert Phil Weinmeister walks Salesforce newcomers and veterans through different business problems and identifies effective-and proven-approaches to solutions using the platform's declarative framework. By adopting this book as your guide, you will learn how to deliver business solutions within Salesforce by combining analysis, creativity, and logic with core elements such as validation rules, workflow rules, processes, flows, formula fields, and Lightning apps. In addition, Weinmeister dissects and explains the most useful functions and features for declarative developers and shows you how to use them. Best of all, Weinmeister uses real-life business scenarios and visuals. Applying the lessons learned from this how-to guide will ultimately save you time and ensure that your clients or internal customers are enabled, equipped, and empowered. What You'll Learn Build objects, fields, and relationships to establish a sensible data model Automate business processes by using Workflow, Process Builder, and Flow Utilize functions and develop formulas effectively for a variety of business needs Develop approval processes to handle exception scenarios Employ actions to easily create efficient and relevant user experiences Manage your environments and deploy your solutions Who This Book Is for Business analysts, Salesforce administrators, and Salesforce developers

This book constitutes revised selected papers from the 9th International Workshop on Enterprise Applications, Markets and Services in the Finance Industry, FinanceCom 2018, held in Manchester, UK, in June 2018. The 11 papers presented in this volume were carefully reviewed and selected from 18 submissions. They were organized in topical sections named: financial innovation; market data analytics; and semantic modelling.

This book describes the intrinsic factors of IT Operation and its set-up during the software implementation phase. Based on the author's long-term experience in managing IT for more than 100 clients over nearly 25 years, the book examines the needed knowledge and execution management capabilities to implement and run IT environments successfully for all sizes of enterprises. Many real-world examples provide insight into typical IT challenges and recipes to turn common pitfalls of implementation and operation into best practices. In order to dominate information technology and not be dominated by it, readers will understand how to identify the most common risk factors during implementations and how to initiate successful risk-mitigation measures. The goal of this book is to arm the reader to completely prevent The 5 Pitfalls of Software Implementation by using the right programmatic design and execution. After an introduction to the book, individual chapters examine the vision of a Perfect IT and how Design Thinking and innovation contributes to it. The core chapters conveys The Five Pitfalls of Software Implementation, including Underestimation of System Performance Issues, Weak Program Governance and Leadership, and Operational Un-Readiness. The challenges surrounding implementations of cloud applications, are presented separately. Final chapters describe the preparation of the IT Operation along with a number of dos and don'ts (i.e. 'Best Practices' and 'Worst Practices'). The book concludes by presenting some Digital Strategies of companies, to dominate information technology.

This book constitutes the refereed proceedings of the 20th International Conference on Business Process Management, BPM 2022, which took place in Munster, Germany, in September 2022. The 22 papers included in this book were carefully reviewed and selected from 98 submissions. They were organized in topical sections as follows: task mining; design methods; process mining; process mining practice; analytics; and systems. The book also includes one keynote talk in full-paper length and 5 tutorial papers.

This timely edited collection offers a multidisciplinary perspective on social commerce, a phenomenon that has gained increasing interest over the last 8 years. Investigating how social media can be used to generate value for brands beyond customer relationship purposes, the skilled authors explore how social media users co-create value for businesses, influence other consumers and generate electronic word-of-mouth (eWOM). Providing insights from practitioners and academics, this book goes further than simply exploring e-commerce and social media, and addresses the real relevance of social commerce in today's business landscape. With a selection of contemporary case studies and a Foreword written by Inthefrow's creator, Victoria Magrath, Social Commerce will be an engaging read for those studying consumer behaviour, online marketing, and e-commerce.

This book constitutes the refereed proceedings of the 5th Conference on AElectronic Governance and Open Society: Challenges in Eurasia, EGOSE 2018, held in St. Petersburg, Russia, in November 2018. The 36 revised full papers were carefully reviewed and selected from 98 submissions. The papers are organized in topical sections on smart city infrastructure, policy; digital privacy, rights,security;data science, machine learning, algorithms, computational linguistics; digital public administration, economy, policy; digital services, values, inclusion; digital democracy, participation, security, communities, social media, activism; social media discourse analysis; digital data, policy modeling; digital government, administration, communication.

This book constitutes revised selected papers from two workshops held at the 18th European Conference on Machine Learning and Knowledge Discovery in Databases, ECML PKDD 2018, in Dublin, Ireland, in September 2018, namely: MIDAS 2018 - Third Workshop on Mining Data for Financial Applications and PAP 2018 - Second International Workshop on Personal Analytics and Privacy. The 12 papers presented in this volume were carefully reviewed and selected from a total of 17 submissions.

This book constitutes the refereed proceedings of the 15th International Conference on Economics of Grids, Clouds, Systems, and Services, GECON 2018, held in Pisa, Italy, in September 2018. The 21 full papers and 9 short papers presented together with 1 invited talk were carefully reviewed and selected from 40 submissions.This GECON 2018 proceedings was structured in three special sessions on selected topics, namely: IT service ecosystems enabled through emerging digital technologies; machine learning, cognitive systems and data science for system management; and blockchain technologies and economics.

This book uncovers the idea of understanding cybersecurity management in FinTech. It commences with introducing fundamentals of FinTech and cybersecurity to readers. It emphasizes on the importance of cybersecurity for financial institutions by illustrating recent cyber breaches, attacks, and financial losses. The book delves into understanding cyber threats and adversaries who can exploit those threats. It advances with cybersecurity threat, vulnerability, and risk management in FinTech. The book helps readers understand cyber threat landscape comprising different threat categories that can exploit different types of vulnerabilties identified in FinTech. It puts forward prominent threat modelling strategies by focusing on attackers, assets, and software and addresses the challenges in managing cyber risks in FinTech. The authors discuss detailed cybersecurity policies and strategies that can be used to secure financial institutions and provide recommendations to secure financial institutions from cyber-attacks.

This book highlights the emerging field of intelligent computing and developing smart systems. It includes chapters discussing the outcome of challenging research related to distributed computing, smart machines and their security related research, and also covers next-generation communication techniques and the networking technologies that have the potential to build the future communication infrastructure. Bringing together computing, communications and other aspects of intelligent and smart computing, it contributes to developing a roadmap for future research on intelligent systems.

This book examines how digital technologies enable collaboration as a way for individuals, teams and businesses to connect, create value, and harness new opportunities. Digital technologies have brought the world closer together but also created new barriers and divides. While it is now possible to connect almost instantly and seamlessly across the globe, collaboration comes at a cost; it requires new skills and hidden 'collaboration work', and the need to renegotiate the fair distribution of value in multi-stakeholder network arrangements. Presenting state-of-the-art research, case studies, and leading voices in the field, the book provides academics and professionals with insights into the diverse powers of collaboration in the digital age, spanning collaboration among professionals, organisations, and consumers. It brings together contributions from scholars interested in the collaboration of teams, cooperatives, projects, and new cooperative systems, covering a range of sectors from the sharing economy, health care, large project businesses to public sector collaboration.

This book investigates the real process of unleashing the power of Information and Communications Technology (ICT) through Open Innovation and strategic choices. It covers the most important aspects of ICT in a nutshell and details the road to the future through business innovation. ICT, of which telecom and IT constitute the core, is currently permeating and transforming every sphere of life, ranging from commerce, manufacturing, education and healthcare, to agriculture, banking, governance, media and entertainment. Today, telecommunication and ICT, in general, are essential to a country's economic development and competitiveness as recognized both by the World Bank and the Asian Development Bank. Due to the powerful, disruptive and rapid forces unleashed by ICT tsunami, organisations not only struggle to harness the potential of ICT but can also be overwhelmed by the changes, complexity, competition and regulatory environment it brings up. This book provides a clue to organisations on how to sustain and succeed by leveraging ICT in absence of extensive in-house expertise across the breadth and depth of these areas. The driving theme of the book is about opening up organizational and business models, by presenting an integrated roadmap to a future with ICT, by co-opting, cooperating and competing with other organisations. Constructing the right strategy and building the necessary social capital for open innovation through collaboration with partners, government, academia and users (Quadruple Helix Model) are essential steps in such a process.

The book introduces the fundamentals and development of Computer aided design, Computer aided process planning, and Computer aided manufacturing. The integration of CAD/CAPP/CAM, product data management and Concurrent engineering and collaborative design etc. are also illustrated in detail, which make this book be an essential reference for graduate students, scientists and practitioner in the research fields of computer sciences and engineering.

This book constitutes the proceedings of the Third International Conference on Smart Grid and Innovative Frontiers in Telecommunications, SmartGIFT, held in Auckland, New Zealand, in April 2018. The 28 revised full papers presented were carefully reviewed and selected from 44 submissions. They focus on smart grid as the next generation of electrical grid, which will enable the smart integration of conventional, renewable and distributed power generation, energy storage, transmission and distribution, and demand management. The benefits of smart grid include enhanced reliability and resilience, higher intelligence and optimized control, decentralized operation, higher operational efficiency, more efficient demand management, and better power quality.

This book constitutes the refereed proceedings of the 11th IFIP WG 8.9 Working Conference on Research and Practical Issues of Enterprise Information Systems, CONFENIS 2017, held in Shanghai, China, in October 2017. The 17 full papers presented in this volume were carefully reviewed and selected from 39 submissions. They were organized in topical sections named: EIS concepts, theory and methods; IoT and emerging paradigm; EIS for industry 4.0; big data analytics; and intelligent electronics and systems for industrial IoT.

This book constitutes the refereed proceedings of the 14th World Congress on Services, SERVICES 2018, held as part of the Services Conference Federation, SCF 2018, in Seattle, USA, in June 2018. The 10 full papers and 3 short papers presented were carefully reviewed and selected from 22 submissions. The papers cover topics in the field of software foundations and applications with a focus on novel approaches for engineering requirements, design and architectures, testing, maintenance and evolution, model-driven development, software processes, metrics, quality assurance and new software economics models, search-based software engineering, benefiting day-to-day services sectors and derived through experiences, with appreciation to scale, pragmatism, transparency, compliance and/or dependability.

This book constitutes revised selected papers from the 6th International Conference on Operations Research and Enterprise Systems, ICORES 2017, held in Porto, Portugal, in February 2017. The 15 papers presented in this volume were carefully reviewed and selected from a total of 90 submissions. They are organized in topical sections named: methodologies and technologies; and applications.

This book constitutes the proceedings of the International Conference on Edge Computing, EDGE 2018, held in Seattle, WA, USA, in June 2018. The 9 full papers and 3 short paper presented in this volume were carefully reviewed and selected from 29 submissions. The contributions are organized in topical sections named: Research Track; Application and Industry Track; and Short Paper Track. They deal with the latest fundamental advances in the state of the art and practice of edge computing.

This book constitutes revised selected papers from the 13th International Conference on Web Information Systems and Technologies, WEBIST 2017, held in Porto, Portugal, in April 2017. The purpose of the WEBIST series of conferences is to bring together researches, engineers and practitioners interested in technological advances and business applications of web-based information systems. The 12 full papers presented in this volume were carefully reviewed and selected from originally 77 paper submissions. They contribute to the understanding of relevant trends of current research on Web information systems and technologies, comprising unified interfaces, Progressive Web Apps (PWAs) as well as a mobile device taxonomy, XML and open data processing, the history of Web engineering, web development for end-users, access control, Web platform assessment, rule engines, and scientific blogging.

This book constitutes the proceedings of the International Conference on Services Computing, SCC 2018, as part of SCF 2018, held in Seattle, WA, USA, in June 2018. The 12 papers presented in this volume were carefully reviewed and selected from numerous submissions. The papers cover the science and technology of leveraging computing and information technology to model, create, operate, and manage business services.

This book constitutes the proceedings of the International Conference on Internet of Things, ICIOT 2018, held in Seattle, WA, USA, in June 2018. The 13 full papers and 1 short paper presented in this volume was carefully reviewed and selected for inclusion in this book. The contributions are organized in topical sections named: Research Track - Architecture; Research Track - Smart IoT; Application and Industry Track; and Short Paper Track. They deal with research and application innovations in the internet of things services.