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Books > Business & Economics > Business & management > Business mathematics & systems > General

The Early Information Society - Information Management in Britain before the Computer (Hardcover, New edition): Alistair Black,... The Early Information Society - Information Management in Britain before the Computer (Hardcover, New edition)
Alistair Black, Dave Muddiman
R4,006 Discovery Miles 40 060 Ships in 12 - 17 working days

Whether termed the 'network society', the 'knowledge society' or the 'information society', it is widely accepted that a new age has dawned, unveiled by powerful computer and communication technologies. Yet for millennia humans have been recording knowledge and culture, engaging in the dissemination and preservation of information. In `The Early Information Society', the authors argue for an earlier incarnation of the information age, focusing upon the period 1900-1960. In support of this they examine the history and traditions in Britain of two separate but related information-rich occupations - information management and information science - repositioning their origins before the age of the computer and identifying the forces driving their early development. `The Early Information Society' offers an historical account which questions the novelty of the current information society. It will be essential reading for students, researchers and practitioners in the library and information science field, and for sociologists and historians interested in the information society.

Managing Information in the Public Sector (Hardcover, Annotated Ed): Jay D. White Managing Information in the Public Sector (Hardcover, Annotated Ed)
Jay D. White
R4,757 Discovery Miles 47 570 Ships in 12 - 17 working days

This first-of-its-kind survey covers both the basics of information technology and the managerial and political issues surrounding the use of these technologies. Unlike other works on information systems, this book is written specifically for the public sector and addresses unique public sector issues and concerns. The technical basics are explained in clear English with as little technical jargon as possible so that readers can move on to informed analysis of the public policy issues surrounding government's use of MIS. This practical tool includes end of chapter summaries with bridges to upcoming chapters, numerous boxed exhibits, thorough end-of-chapter notes and a bibliography for further reading.

Choosing and Keeping Computer Staff - Recruitment, Selection and Development of Computer Personnel (Paperback): Anthony Chandor Choosing and Keeping Computer Staff - Recruitment, Selection and Development of Computer Personnel (Paperback)
Anthony Chandor
R1,143 Discovery Miles 11 430 Ships in 12 - 17 working days

This clear and detailed analysis, first published in 1976, of recruitment methods, staff development techniques, staff motivation, and organisational structures will be valuable to data processing managers and personnel officers alike. Its practical flavour and real understanding will also be welcomed by general management. The guidelines and detailed checklists will help cut the direct costs of recruiting and the often astonishingly high indirect costs of rapid staff turnover.

Knowledge Management, Business Intelligence, and Content Management - The IT Practitioner's Guide (Hardcover): Jessica... Knowledge Management, Business Intelligence, and Content Management - The IT Practitioner's Guide (Hardcover)
Jessica Keyes
R3,736 Discovery Miles 37 360 Ships in 12 - 17 working days

Examines the synergy between knowledge management, business intelligence, and content management Refers to detailed information about available toolsets Offers numerous tables and figures that enable quick understanding of the concepts discussed Includes 13 appendices that contain essential guides, templates, checklists, and more Knowledge management (KM) is the identification and analysis of available and required knowledge, and the subsequent planning and control of actions, to develop "knowledge assets" that enable businesses to generate profits and improve their competitive positions. This volume provides the framework for the strategic use of the information intelligence processes - business intelligence, content management, and knowledge management. In nine detailed chapters, the author explains every facet of these three subjects, enabling you to understand these sophisticated business concepts within the framework of information technology. Knowledge Management, Business Intelligence, and Content Management: The IT Practitioner's Guide discusses creation, protection, development, sharing, and management of information and intellectual assets through the use of business intelligence and other knowledge sharing and analytical techniques. About the Author Jessica Keyes is president of New Art Technologies, Inc., a high-technology and management consultancy, and is also founding partner of Manhattan Technology Group. Often a keynote speaker on the topics of competitive strategy, productivity, and quality, she is a founding board of directors member of the New York Software Industry Association, and has recently completed a 2-year term on the Mayor of New York City's Small Business Advisory Council. A noted columnist and correspondent, Keyes is the author of 19 books, including Auerbach Publications' Software Engineering Handbook, Software Configuration Management, and Implementing the IT Balanced Scorecard.

From Despondency to Ambitions: Women's Changing Perceptions of Self-Employment - Cases from India and Other Developing... From Despondency to Ambitions: Women's Changing Perceptions of Self-Employment - Cases from India and Other Developing Countries (Hardcover)
Uschi Kraus-Harper
R2,937 Discovery Miles 29 370 Ships in 12 - 17 working days

First published in 1998, this volume takes an international approach to women's evolving perspectives on self-employment, with a particular focus on women in India. Author Uschi Kraus-Harper draws on ten years of research and interviews, visits and observations, gathering women's stories from around the world. This book deeply explores women's situations, empowerment, changing perceptions of enterprise, the effects of poverty and gender and what success really means. It is about poor women and their relation to self-employment. It is also about why change has come to some women and not to others.

Strategic Intelligence - Business Intelligence, Competitive Intelligence, and Knowledge Management (Hardcover, New title): Jay... Strategic Intelligence - Business Intelligence, Competitive Intelligence, and Knowledge Management (Hardcover, New title)
Jay Liebowitz
R3,092 Discovery Miles 30 920 Ships in 12 - 17 working days

Strategic intelligence (SI) has mostly been used in military settings, but its worth goes well beyond that limited role. It has become invaluable for improving any organization's strategic decision making process. The author of Strategic Intelligence: Business Intelligence, Competitive Intelligence, and Knowledge Management recognizes synergies among component pieces of strategic intelligence, and demonstrates how executives can best use this internal and external information toward making better decisions. Divided into two major parts, the book first discusses the convergence of knowledge management (KM), business intelligence (BI), and competitive intelligence (CI) into what the author defines as strategic intelligence. The second part of the volume describes case studies written by recognized experts in the fields of KM, BI, and CI. The case studies include strategic scenarios at Motorola, AARP, Northrop Grumman, and other market leaders. About the Editor Jay Liebowitz, D.Sc., is a full professor in the Graduate Division of Business and Management and program director for the Graduate Certificate in Competitive Intelligence at Johns Hopkins University. The first knowledge management officer at NASA Goddard Space Flight Center, he also served as the Robert W. Deutsch Distinguished Professor of Information Systems at the University of Maryland-Baltimore County, professor of Management Science at George Washington University, and Chaired Professor of Artificial Intelligence (AI) at the U.S. Army War College. A founder and chairperson of The World Congress on Expert Systems, he is a Fulbright Scholar, IEEE-USA Federal Communications Commission Executive Fellow, and Computer Educator ofthe Year (International Association for Computer Information Systems).

The Changing Landscape of the Academic Profession - Faculty Culture at For-Profit Colleges and Universities (Hardcover):... The Changing Landscape of the Academic Profession - Faculty Culture at For-Profit Colleges and Universities (Hardcover)
Vicente M Lechuga
R4,262 Discovery Miles 42 620 Ships in 10 - 15 working days

The rapid success of for-profit colleges and universities (FPCUs) only recently has caught the attention of scholars in academe. The continuing expansion of the proprietary higher education sector has lead to fundamental questions regarding the purpose and function of FPCUs. As new technologies continue to emerge, education is becoming of increasing import to employees seeking to upgrade their skills and employers in search of individuals who possess the necessary expertise and training to help their organizations succeed. For-profit institutions challenge traditional notions of the academy--such as shared governance, tenure, and academic freedom--by utilizing administrative practices that more aptly apply to the corporate arena. Moreover, they exclusively employ non-tenure-track faculty members. This study provides a framework for understanding faculty roles and responsibilities at for profit colleges and universities. The author employs a series of in-depth interviews with 53 faculty members, from four for-profit institutions. Utilizing a cultural framework, the study explores the attitudes, beliefs, and perceptions of faculty work with particular consideration given to faculty member's non-tenure-track status, participation in decision-making activities, and academic freedom. The study examines the culture of the faculty work by asking how the profit-seeking nature of the institution affects their efforts inside and outside of the classroom. The author introduces a new component to the cultural framework that illustrates how the close ties between FPCUs and business and industry affect the nature of faculty work.

Cultivating Grass-Roots for Regional Development in a Globalising Economy - Innovation and Entrepreneurship in Organised... Cultivating Grass-Roots for Regional Development in a Globalising Economy - Innovation and Entrepreneurship in Organised Markets (Hardcover)
James Cecora
R1,981 Discovery Miles 19 810 Ships in 12 - 17 working days

First published in 1999. The key to successful regional development is more a personality issue than a global one, contends social economist Dr. James Cecora. With a fresh new interdisciplinary approach, Cecora tackles traditional economic theory to show that a distinct type of individual, the 'innovative entrepreneur', can do more to secure economic stability in a particular region than any multinational corporation. Arguing that global economics have spiraled out of control, Cecora builds a case for supporting and promoting the development of entrepreneurs at the local and regional level. These individuals will, he says, work at strengthening the regional economy over the long term because of their permanent attachment to a region, as well as in vested self-interest. Cecora compares the personalities of corporate managers to self-starting entrepreneurs, drawing the conclusion that the risk-taking ability of entrepreneurial types prompts more creative thinking and regionally appropriate action and solutions. This willingness to try new approaches is often a key to success.

Standard for Auditing Computer Applications (Hardcover, 2nd edition): Martin Krist Standard for Auditing Computer Applications (Hardcover, 2nd edition)
Martin Krist
R4,882 Discovery Miles 48 820 Ships in 12 - 17 working days

A Standard for Auditing Computer Applications is a dynamic new resource for evaluating all aspects of automated business systems and systems environments. At the heart of A Standard for Auditing Computer Applications system is a set of customizable workpapers that provide blow-by-blow coverage of all phases of the IT audit process for traditional mainframe, distributed processing, and client/server environments.A Standard for Auditing Computer Applications was developed by Marty Krist, an acknowledged and respected expert in IT auditing. Drawing upon his more than twenty years of auditing experience with leading enterprise organizations, worldwide, Marty walks you step-by-step through the audit process for system environments and specific applications and utilities. He clearly spells out what you need to look for and where to look for it, and he provides expert advice and guidance on how to successfully address a problem when you find one.When you order A Standard for Auditing Computer Applications, you receive a powerful package containing all the forms, checklists, and templates you'll ever need to conduct successful audits on downloadable resources. Designed to function as a handy, on-the-job resource, the book follows a concise, quick-access format. It begins with an overview of the general issues inherent in any IT review. This is followed by a comprehensive review of the audit planning process. The remainder of the book provides you with detailed, point-by-point breakdowns along with proven tools for:evaluating systems environments-covers all the bases, including IT administration, security, backup and recovery planning, systems development, and moreEvaluating existing controls for determining hardware and software reliabilityAssessing the new system development processEvaluating all aspects of individual applications, from I/O, processing and logical and physical security to documentation, training, and programmed proceduresAssessing specific applications and utilities, including e-mail, groupware, finance and accounting applications, CAD, R&D, production applications, and more

Somewhat on the Community System - Representations of Fourierism in the Works of Nathaniel Hawthorne (Hardcover, New): Andrew... Somewhat on the Community System - Representations of Fourierism in the Works of Nathaniel Hawthorne (Hardcover, New)
Andrew Loman
R3,988 Discovery Miles 39 880 Ships in 12 - 17 working days

Hawthorne wrote much of his major fiction in the decade that the theories of Charles Marie Francois Fourier crossed the Atlantic and contributed to a wave of communitarian experimentation in the American North. Famously, Hawthorne briefly lived and worked at Brook Farm, a Transcendentalist commune that formally "converted" to Fourierism when he had left and was embroiled in litigation to recover money he had invested in the community. In his fiction, Hawthorne responded directly to Fourierism and its critique of capitalism. He used his experiences at Brook Farm as the inspiration for "The Blithedale Romance," and in "The House of the Seven Gables" cast one of the principal characters as a recovering Fourierist. In "The Scarlet Letter" he engaged with Fourierist debates on marriage and the regulation of desire. ""Somewhat on the" "Community-System"" examines these interventions, and argues that Hawthorne's fiction both seeks to contain Fourierism and responds to its allure. Moreover, in formulating alternative, morally acceptable utopias (ones that are predicated on middle-class marriage), Hawthorne's fiction appropriates key aspects of Fourierist theory

Mobile Marketing Management - Case Studies from Successful Practices (Hardcover): Hongbing Hua Mobile Marketing Management - Case Studies from Successful Practices (Hardcover)
Hongbing Hua
R4,216 Discovery Miles 42 160 Ships in 12 - 17 working days

With the development of mobile internet technology, people's lifestyle and consumer behavior are changing rapidly. Nowadays, the products on the market are updating more and more frequently, and the traditional marketing theory and brand theory fail to get with the mobile internet. So, what's the innovative marketing to take in the new era? Since 2012, China has entered into the mobile era, and became a major country of mobile internet application. The book summarizes the experience of the author accumulated from many trials and errors in management and marketing innovation, so as to form the pattern of management and marketing for the next 30 years. Mobile Marketing Management lays the foundation for the new era with four pillars: service, substance, superuser, space, known as 4S theory for short. In view of the concept of customer-first, it is all about service, and products become productized service concepts. In view of the failure of mass communication, the competition among all services becomes the competition of substance differentiation. Regarding the popularity of self-organization, it becomes a trend to cooperate with people rather than the company to develop the market. In view of the principle of fuzzy market boundary, the enterprises shall optimize their living space and evolve their development space. This book contains numerous case studies along with analysis and creates the discipline of mobile marketing management, providing innovative theories, methods and tools for the marketing of enterprises. Through this book, readers can master the marketing methods of the mobile internet era. They can apply the marketing theory in this book to guide the marketing practice, thus improving marketing efficiency and reducing marketing costs.

Advanced Mathematical Economics (Hardcover): Rakesh V. Vohra Advanced Mathematical Economics (Hardcover)
Rakesh V. Vohra
R5,486 Discovery Miles 54 860 Ships in 12 - 17 working days

This concise textbook presents students with all they need for advancing in mathematical economics. Detailed yet student-friendly, Vohra's book contains chapters in, amongst others:

* Feasibility
* Convex Sets
* Linear and Non-linear Programming
* Lattices and Supermodularity.

Higher level undergraduates as well as postgraduate students in mathematical economics will find this book extremely useful in their development as economists.

Advanced Mathematical Economics (Paperback, New): Rakesh V. Vohra Advanced Mathematical Economics (Paperback, New)
Rakesh V. Vohra
R2,244 Discovery Miles 22 440 Ships in 12 - 17 working days

This concise textbook presents students with all they need for advancing in mathematical economics. Detailed yet student-friendly, Vohra's book contains chapters in, amongst others:

* Feasibility
* Convex Sets
* Linear and Non-linear Programming
* Lattices and Supermodularity.

Higher level undergraduates as well as postgraduate students in mathematical economics will find this book extremely useful in their development as economists.

Capital, Systems, and Objects - The Foundation and Future of Organizations from a South Asian Perspective (Paperback, 1st ed.... Capital, Systems, and Objects - The Foundation and Future of Organizations from a South Asian Perspective (Paperback, 1st ed. 2021)
Richard Thomas Watson, Saji K. Mathew
R1,551 Discovery Miles 15 510 Ships in 10 - 15 working days

This book provides a set of integrated frameworks-capital, systems, and objects-that transcend managerial or technology hype by focusing on the long-term fundamentals that sustain organizational success, and it contains cases from South East Asia to elaborate this concept. Many organizations are currently addressing two important transformational issues: ecological sustainability and digitization. Sustainability is a goal, an end, and digitization is a process, a means to achieve a goal. This book introduces a flexible model that can be applied to current and future organizational challenges, including sustainability and digitization, because the fundamentals are constant. This book is designed to serve two purposes for the readers: first, to present three conceptual foundations for designing and operating organizations (capital, systems, and objects (section 1)); and second, to provide a reference source for implementing these ideas in your organization (sections 2 and 3). The first section of the book, chapters 1 through 7, sets forth the conceptual foundations. The chapters mix concepts and practical examples to give a new way of thinking about the setting in which one may work many days each year. The second section provides details and associated examples of every one of the thirty-six forms of capital conversion. It also illustrates how the five foundational systems support capital conversion in a variety of ways. Finally, the third section is about measuring capital and systems. The book covers measurement of all types of capital and systems performance and has been written for current and future organizational leaders to change the game and play it more effectively. The book will thus resonate with students of organizational behaviour and leadership strategy, organizational leaders, industry experts, and general readers.

Neuro-Linguistic Programming for Change Leaders - The Butterfly Effect (Hardcover): David Potter Neuro-Linguistic Programming for Change Leaders - The Butterfly Effect (Hardcover)
David Potter
R4,138 Discovery Miles 41 380 Ships in 12 - 17 working days

We know a lot about change leadership. We understand how to design change programmes, and we know how to prescribe best practice change methods. Yet, despite all this knowledge, it is reported that up to 70% of change leadership projects fail to realize many of their objectives. The fault lines are cited as occurring at the micro level of social interaction. What we don't adequately explain and demonstrate within the change leadership literature is how change leaders may consciously generate in themselves and in others resourceful mindsets, emotions, attitudes, and behaviours to enable positive change leadership dynamics. Neuro-Linguistic Programming for Change Leaders: The Butterfly Effect fills this gap by connecting the practices of personal development with those of corporate change leadership. This book has the vision of advancing NLP as a serious technology in the change leader's tool box. The book introduces to operations managers, HR practitioners, OD specialists, and students of management new ideas and practices, which can transform their effectiveness as change leaders. It focuses on the benefits of applied NLP to change leaders as a generative change toolkit. Secondly, the book provides a model that shows change leaders how to build a climate of psychological safety to establish rapport with stakeholders. Thirdly, the book provides a strategy for enabling broader cultural change and stakeholder engagement throughout the organization.

Scrum in Easy Steps: - An Ideal Framework for Agile Projects (Paperback): David Morris Scrum in Easy Steps: - An Ideal Framework for Agile Projects (Paperback)
David Morris 1
R357 R311 Discovery Miles 3 110 Save R46 (13%) Ships in 12 - 17 working days
Oracle 11i E-Business Suite from the Front Lines (Hardcover): April J. Wells Oracle 11i E-Business Suite from the Front Lines (Hardcover)
April J. Wells
R4,035 Discovery Miles 40 350 Ships in 12 - 17 working days

Oracle11i is a complex set of programs. Most information in print is buried and difficult to sift through--there are tens of thousands of pages in the Oracle manuals alone. Oracle Apps11i from the Front Lines is the first book to compile in one place the documented and undocumented methods for successfully mastering Oracle 11i. The author provides tips, hints, and techniques for accomplishing what needs to be done in a reasonable amount of time. The book delivers tested, working real life techniques to face the daunting tasks that go along with 11i. Using this book as a quick technical reference, the new and not-so-new Applications DBA will be able to keep one of the key systems in the organization running well.

Inter-Firm Collaboration, Learning and Networks - An Integrated Approach (Paperback, New): Bart Nooteboom Inter-Firm Collaboration, Learning and Networks - An Integrated Approach (Paperback, New)
Bart Nooteboom
R1,561 Discovery Miles 15 610 Ships in 12 - 17 working days


Inter-firm relations are not new. But fast developments in technology and globalization have led to increased opportunities for international alliances, and an upsurge in the interest in inter-organizational relations. With the time ripe for a unified theory of collaboration, Inter-firm Collaboration, Learning and Networks surveys the current field, connects differing perspectives and answers questions about who should collaborate, why, and how.

Emphasizing learning and innovation, this book offers an integrated account of the key issues in the design and management of inter-firm relations and networks. It takes a uniquely interdisciplinary approach, bringing together perspectives from economics, sociology and management to offer a new kind of book on this subject. Supporting theory, the book includes illustrative case examples taken from a variety of firm, network and industry types.

Coherent and wide-reaching, Inter-firm Collaboration, Learning and Networks provides students and academics in economics, business, sociology, social psychology and economic geography with the tools required to understand this topical and highly relevant subject.

Making Computers Pay (Hardcover): John Graham Making Computers Pay (Hardcover)
John Graham
R3,088 Discovery Miles 30 880 Ships in 12 - 17 working days

Originally published in 1976, this book discusses the management skills needed to evaluate, implement and control computer-based operation. Every chapter contains detailed check lists which guide the reader to formulate policies to deal with real situations. It provides a practical look at an indispensable tool of management, with a set of guidelines to help get the most out of the available technology.

Inter-Firm Collaboration, Learning and Networks - An Integrated Approach (Hardcover, 1st ed): Bart Nooteboom Inter-Firm Collaboration, Learning and Networks - An Integrated Approach (Hardcover, 1st ed)
Bart Nooteboom
R5,193 Discovery Miles 51 930 Ships in 12 - 17 working days

Inter-firm relations are not new. But fast developments in technology and globalization have led to increased opportunities for international alliances, and an upsurge in the interest in inter-organizational relations. With the time ripe for a unified theory of collaboration, Inter-firm Collaboration, Learning and Networks surveys the current field, connects differing perspectives and answers questions about who should collaborate, why, and how. Emphasizing learning and innovation, this book offers an integrated account of the key issues in the design and management of inter-firm relations and networks. It takes a uniquely interdisciplinary approach, bringing together perspectives from economics, sociology and management to offer a new kind of book on this subject. Supporting theory, the book includes illustrative case examples taken from a variety of firm, network and industry types. Coherent and wide-reaching, Inter-firm Collaboration, Learning and Networks provides students and academics in economics, business, sociology, social psychology and economic geography with the tools required to understand this topical and highly relevant subject.

e-Business Fundamentals (Hardcover): Peter Eckersley, Lisa Harris, Paul Jackson e-Business Fundamentals (Hardcover)
Peter Eckersley, Lisa Harris, Paul Jackson
R1,555 Discovery Miles 15 550 Ships in 10 - 15 working days


Contents:
1. Introduction, Paul Jackson and Peter Eckersley 2. The Business Environment for e-Commerce, Fintan Clear, Brunel University and Leslie Budd, Open University 3. e-Commerce Technology, Nandish Patel, Brunel University 4. Organisational Considerations for e-Business, Lisa Harris, Brunel University and Nelarine Cornelius, Brunel University 5. Using Marketing Databases in e-Business, Michael Collins, chartered Marketer 6. The Ethics Environment for e-Business, Laura Spence, Brunel University 7. e-Business and the Law, Dave Wadsworth, Brunel University 8. e-Commerce: A Global Overview, Geraldine Cohen, Brunel University 9. e-Government, Noah Curthoys, Brunel University Peter Eckersley and Paul Jackson, e-Government Forum, IPF

e-Business Fundamentals (Paperback, New): Peter Eckersley, Lisa Harris, Paul Jackson e-Business Fundamentals (Paperback, New)
Peter Eckersley, Lisa Harris, Paul Jackson
R701 Discovery Miles 7 010 Ships in 12 - 17 working days


This is a comprehensive textbook that considers all of the key business, management and technical issues of
e-business. It examines and explains how new technologies provide organizations in both the public and private sector with new ways of doing things. Accessible, jargon free and written by experts, this book uses case studies to illustrate to readers the issues at hand and equipping them with the skills to analyze the changing world in which we work.

Social Entrepreneurship and Business Ethics - Understanding the Contribution and Normative Ambivalence of Purpose-driven... Social Entrepreneurship and Business Ethics - Understanding the Contribution and Normative Ambivalence of Purpose-driven Venturing (Hardcover)
Anica Zeyen, Markus Beckmann
R4,138 Discovery Miles 41 380 Ships in 12 - 17 working days

Social entrepreneurs are change makers that aim to solve society's unsolved problems. Not surprisingly, social entrepreneurship has thus created high expectations. To better understand the potential as well as the limitations of social entrepreneurship, however, a more nuanced approach is needed in two ways. First, social entrepreneurship is a multi-level phenomenon. It spans macro-level questions as well as meso-level questions and, finally, micro-level questions. If we really want to understand social entrepreneurship, we need to bring together all three levels of analysis and see how they are connected. Second, while social entrepreneurship can certainly produce socially desirable outcomes, we also need a critical perspective to capture potential undesirable effects that social entrepreneurship can cause, often unintendedly, in society, in markets, in organizations, and for individuals. To this end, an ethical perspective can help complement the positive analysis of social entrepreneurship with a discussion of the normative implications of its potential "dark side". Looking at social entrepreneurship from both a multi-level analysis and an ethical perspective, Social Entrepreneurship and Business Ethics takes the reader on a journey through the "bright side" as well as the potential "dark side" of social entrepreneurship for societies, organizations, and individuals. Highlighting both, this book not only seeks to provoke researchers and students to advance their understanding of social entrepreneurship. It also hopes to help practitioners to better realize the positive contributions of social entrepreneurship for society.

Statistical Process Control (Hardcover, 7th edition): John Oakland, Robert James Oakland Statistical Process Control (Hardcover, 7th edition)
John Oakland, Robert James Oakland
R5,373 Discovery Miles 53 730 Ships in 12 - 17 working days

The business, commercial and public-sector world has changed dramatically since John Oakland wrote the first edition of Statistical Process Control - a practical guide in the mid-eighties. Then people were rediscovering statistical methods of 'quality control' and the book responded to an often desperate need to find out about the techniques and use them on data. Pressure over time from organizations supplying directly to the consumer, typically in the automotive and high technology sectors, forced those in charge of the supplying production and service operations to think more about preventing problems than how to find and fix them. Subsequent editions retained the 'took kit' approach of the first but included some of the 'philosophy' behind the techniques and their use. The theme which runs throughout the 7th edition is still processes - that require understanding, have variation, must be properly controlled, have a capability, and need improvement - the five sections of this new edition. SPC never has been and never will be simply a 'took kit' and in this book the authors provide, not only the instructional guide for the tools, but communicate the management practices which have become so vital to success in organizations throughout the world. The book is supported by the authors' extensive and latest consulting work within thousands of organisations worldwide. Fully updated to include real-life case studies, new research based on client work from an array of industries, and integration with the latest computer methods and Minitab software, the book also retains its valued textbook quality through clear learning objectives and end of chapter discussion questions. It can still serve as a textbook for both student and practicing engineers, scientists, technologists, managers and for anyone wishing to understand or implement modern statistical process control techniques.

Cross-Cultural Leadership - Being Effective in an Era of Globalization, Digital Transformation and Disruptive Innovation... Cross-Cultural Leadership - Being Effective in an Era of Globalization, Digital Transformation and Disruptive Innovation (Hardcover)
Ahmad Salih
R4,057 Discovery Miles 40 570 Ships in 9 - 15 working days

For many decades, management in its research and practice has been in need of an alternative approach and paradigm to understanding human behaviours. Many studies and books have attempted to provide solutions to the individual, which ended up being a cultural dilemma with little success. This book provides a novel approach to address this dilemma by linking aspects from three knowledge domains; Psychology, Anthropology and Sociology. Cross-Cultural Leadership supports Cultural Intelligence (CQ) and makes it a practical construct and tool that both managers and researchers harness to understand what "cultural Chameleon" means. The book also renders support to Douglaisan Cultural Framework (DCF) by activating the role of the usually neglected fifth culture; the hermit by linking it to the metacognitive dimension of CQ. This link introduces for the first time the mechanism that individuals use to run through metacognitive processes to drive change. This book is a tool for individuals to help them work efficiently outside their homeland. Being an adaptive or culturally hybrid leader is among the most important competencies of the effective leaders in the 21st century. By focusing on comprehending the five cultures as elaborated in DCF, leaders and managers will be relieved from the dilemma of having to understand each and every national culture of their employees. This book will be of value to researchers, academics, managers, and students with an interest in leadership, management, organization studies, globalization, and innovation

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