In his ground-breaking book, Reinventing Communication, Mark Phillips shows how even the most mature organization can fail to deliver successful projects - and worse, how this can lead to an organization's demise. With clear examples, Mark reveals the underlying principles at work and introduces a revolutionary new technique for harnessing the power of communication to ensure long term success. For organizations of all sizes, this book changes the way we think about management and leadership. Mark makes his case by looking at teams and individuals that set out to deliver ambitious achievements in complex and challenging environments. We meet the leadership team that built the F-18 Super Hornet fighter jet, one of the US Navy's most successful programs. We discover the untraditional approach to risk used in building a new terminal at London's Heathrow airport. We draw lessons on corporate survival from the cat and mouse fight against IED's in Afghanistan, and are introduced to a website where online video gamers solved a critical piece of the AIDS puzzle using their gaming prowess. Reinventing Communication is about creating the conditions for performance and attaining long term success. Whether a start-up, a global enterprise or a government agency, this book shows us how to deliver ambitious achievements by getting communication right. It is a book that no manager, leader or innovator should be without.

Just like the industrial society of the last century depended on natural resources, today s society depends on information and its exchange.

Semantic Web technologies address the problem of information complexity by providing advanced support for representing and processing distributed information, while peer-to-peer technologies address issues of system complexity by allowing flexible and decentralized information storage and processing. Systems that are based on Semantic Web and peer-to-peer technologies promise to combine the advantages of the two mechanisms. A peer-to-peer style architecture for the Semantic Web will avoid both physical and semantic bottlenecks that limit information and knowledge exchange.

Staab and Stuckenschmidt structured the selected contributions into four parts: Part I, "Data Storage and Access," prepares the semantic foundation, i.e. data modelling and querying in a flexible and yet scalable manner. These foundations allow for dealing with the organization of information at the individual peers. Part II, "Querying the Network," considers the routing of queries, as well as continuous queries and personalized queries under the conditions of the permanently changing topological structure of a peer-to-peer network. Part III, "Semantic Integration," deals with the mapping of heterogeneous data representations. Finally Part IV, "Methodology and Systems," reports experiences from case studies and sample applications.

The overall result is a state-of-the-art description of the potential of Semantic Web and peer-to-peer technologies for information sharing and knowledge management when applied jointly. It serves researchers in academia and industry as an excellent and lasting reference and source of inspiration.

This book presents a selection of studies that have applied Operational Research methods to improve emergency planning in healthcare, to include both A&E and public health emergencies like epidemic and natural disasters. The studies have delved into qualitative Operational Research like Problem Structuring, Critical Systems Thinking, Soft Systems Methodology, and Qualitative System Dynamics, and also quantitative techniques such as Monte Carlo Simulation, Discrete-event Simulation, and System Dynamics. These techniques have been applied for review and assessment of emergency services, for policy formulation and for facilitating broader public engagement in emergency preparedness and response. Furthermore, this book presents rigorous reviews on the applications of Operational Research in the wider healthcare context. This volume focuses mainly on emergency planning at the strategic level, whereas volume 1 focuses on planning at the operational level. The OR Essentials series presents a unique cross-section of high quality research work fundamental to understanding contemporary issues and research across a range of Operational Research (OR) topics. It brings together some of the best research papers from the highly respected journals of the Operational Research Society, also published by Palgrave Macmillan.

This book contains the papers presented and discussed at the conference that was held in May/June 1997, in Philadelphia, Pennsylvania, USA, and that was sponsored by Working Group 8.2 of the International Federation for Information Processing. IFIP established 8.2 as a group concerned with the interaction of information systems and the organization. Information Systems and Qualitative Research is essential reading for professionals and students working in information systems in a business environment, such as systems analysts, developers and designers, data administrators, and senior executives in all business areas that use information technology, as well as consultants in the fields of information systems, management, and quality management.

Electronic business today is not only business transactions supported in information and communication technologies; it is a new way of communicating and integrating with customers, suppliers, employees and other stakeholders. In this scenario, electronic business is now part of a wider economic context that is causing radical transformations in business and organizations including the entire value chain from customer service to supply chain management. One of the areas affected is marketing. Given that the new technologies have enabled firms to reach out to global customers and has provided them with the opportunity to customize their strategies and offerings in an unprecedented way, the dynamics of marketing must be surveyed in order to study the impact of new trends like mobile customer relationship management or mass customization on marketing function.

This book provides an overview of the e-Business and Marketing areas by uniting various papers from these fields. "Electronic Business and Marketing" includes theory and practice on electronic business and marketing from an academic and professional viewpoint providing also a forum for the exchange of research ideas and industry practices in these knowledge areas among practitioners, researchers and students.

In today's world, widespread change in business and technology creates a dynamic and chaotic work environment, pushing intelligent use of information communication technologies (ICTs) to survive.""Information and Communication Technologies Management in Turbulent Business Environments"" informs today's business managers of important ICT strategy in changing business environments, techniques for effective ICT development, and ICT challenges for the future. A cutting-edge research publication for practitioners, researchers, and academicians, this book covers topics such as e-technology, knowledge management, and security and risk management.

"Ade McCormack sounds a much-needed clarion call for IT to "grow up" and become a mature business function"
--Nicholas Carr, Author of "Does IT Matter and The Big Switch"

"The wit, imagination and insight that Ade brings to his regular Boardroom Debate column in the Financial Times Digital Business section shine through his new book. Ade looks at where the power, blame, influence and value in IT all sit as business technology matures and the game shifts towards maximising its value."
--Peter Whitehead, "FT Digital Business" editor

"This excellent book is a must read for anyone in business. As in his first book Ade McCormack demystifies IT and makes it clear, relevant and interesting for business."
--Dr Gerard-Lyons, Chief Economist at Standard Chartered

"Ade McCormack hits at the key issues, the Business/IT relationship can no longer be one of master/slave, but must evolve into one of value based partnership for business advantage. An essential read for those organisations who believe there has to be a third way between traditional business and IT approaches."
--Eddie Short, Vice President, Global Lead - Business Information Management, Capgemini, London

Successful IT value realisation is a cloudy subject. This in part contributes to the overall dissatisfaction many organisations have with IT. This book tackles the subject of IT value realisation head on. Most importantly it provides a model to help CIOs and business leaders maximize the return on their IT investment.

This book is based on the author's "IT Value Stack" methodology, which helps business leaders take control of their IT investment. Boardroom-bound CIOs will also find this book of value. As will those that advise on strategic business-IT matters.

The model is corroborated with input from influential people working within the world's most successful end-user, business advisory and technology organisations.

The book covers: The IT Value Stack ModelBusiness-IT strategy entwinementProcess-IT entwinementUser-technologist entwinementTechnology managementIT service managementCirculation managementValue management.Valuable input from influential contributors from the end-user, technology and advisory communities.

Information and Process Integration in Enterprises: Rethinking Documents is a bold attempt to address information and process integration issues as a single body of research and practice. This book has identified the concept of documents as a common thread linking the integration issues. Documents, after all, are representations of information, along with representations of the usage of the information contained therein. Rethinking the role of documents is therefore central to (re)engineering enterprises in the context of information and process integration. The chapters of this book are based on papers presented at the International Working Conference on Information and Process Integration in Enterprises (IPIC '96)', held at MIT on November 14 and 15, 1996. The chapters cover a range of issues: from the future role of documents in enterprise integration, to emerging models of business processes and information use, to practical experiences in implementing new processes and technologies in real work environments. Information and Process Integration in Enterprises: Rethinking Documents is suitable as a secondary text for a graduate level course on information technology.

Since SAP is emphasizing recent developments in operations management in its SCM initiative, this book describes the methodological background from the viewpoint of a company using SAP systems. It describes order processing both in an intra- and interorganizational perspective, as well as describing future developments and system enhancements.

With the emergence of cloud computing, traditional approaches to software engineering must be adapted in order to take full advantage of the benefits promised by cloud technologies.

This timely and authoritative text/reference presents the latest research on "Software Engineering Frameworks for the Cloud Computing Paradigm," drawn from an international selection of researchers and practitioners. The book offers both a discussion of relevant software engineering approaches and practical guidance on enterprise-wide software deployment in the cloud environment, together with real-world case studies.

Topics and features: presents the state of the art in software engineering approaches for developing cloud-suitable applications; discusses the impact of the cloud computing paradigm on software engineering, including the semantic web; offers guidance and best practices for students and practitioners of cloud-based applications architecture; examines the stages of the software development lifecycle, with a focus on the requirements engineering and testing of cloud-based applications; reviews the efficiency and performance of cloud-based applications; explores feature-driven and cloud-aided software design, presenting strategies for cloud adoption and migration; provides relevant theoretical frameworks, practical approaches and current and future research directions.

This practical and clearly-structured volume is an ideal self-study primer for students of cloud computing and software engineering. Software engineers, application developers and IT infrastructure managers will also find the work to be an invaluable reference.

This book is a result of the Tenth International Conference on Information Systems Development (ISD2001) held at Royal Holloway, University of London, United Kingdom, during September 5-7, 2001. ISD 2001 carries on the fine tradition established by the first Polish-Scandinavian Seminar on Current Trends in Information Systems Development Methodologies, held in Gdansk, Poland in 1988. Through the years, this seminar evolved into an International Conference on Information Systems Development. The Conference gives participants an opportunity to express ideas on the current state of the art in information systems development, and to discuss and exchange views on new methods, tools, applications as well as theory. In all, 55 papers were presented at ISD2001 organised into twelve tracks covering the following themes: Systems Analysis and Development, Modelling, Methodology, Database Systems, Collaborative Systems, Theory, Knowledge Management, Project Management, IS Education, Management issues, E-Commerce. and Technical Issues. We would like to thank all the contributing authors for making this book possible and for their participation in ISD200 1. We are grateful to our panel of paper reviewers for their help and support. We would also like to express our sincere thanks to Ceri Bowyer and Steve Brown for their unfailing support with organising ISD2001.

The ultimate textbook in Business Information Systems for future Managers Business Information Systems: Technology, Development and Management for the Modern Business, 6th Edition by Bocij, Greasley, and Hickie is a leading text that will help you understand the relevance and impact of information systems in today's business environment. Written in a language that is easy to follow, this text does not assume any prior knowledge of IS or ICT and is ideal for students attending courses related to Business Information Systems and Management Information Systems at an Undergraduate or Postgraduate level. Starting from basic concepts this book provides a comprehensive and accessible guide to: understanding the technology of Business Information Systems choosing the right Information System for an organisation developing and managing an efficient Business Information System employing information systems strategically to achieve organisational goals Taking a problem-solving approach, this thoroughly revised edition defines new concepts and studies the theory of information systems according to the most recent business and technological advances, covering contemporary key topics such as: Big Data Analytics Cloud Computing Industry 4.0 Internet of Things With new business examples, case studies, and web links fully integrated throughout, this must-have guide will provide you with all the tools you need to understand the opportunities and benefits Information Systems bring to an organisation and successfully run a business.

Praise for The Mathematics of Derivatives

"The Mathematics of Derivatives provides a concise pedagogical discussion of both fundamental and very recent developments in mathematical finance, and is particularly well suited for readers with a science or engineering background. It is written from the point of view of a physicist focused on providing an understanding of the methodology and the assumptions behind derivative pricing. Navin has a unique and elegant viewpoint, and will help mathematically sophisticated readers rapidly get up to speed in the latest Wall Street financial innovations."
--David Montano, Managing Director JPMorgan Securities

"A stylish and practical introduction to the key concepts in financial mathematics, this book tackles key fundamentals in the subject in an intuitive and refreshing manner whilst also providing detailed analytical and numerical schema for solving interesting derivatives pricing problems. If Richard Feynman wrote an introduction to financial mathematics, it might look similar. The problem and solution sets are first rate."
--Barry Ryan, Partner Bhramavira Capital Partners, London

"This is a great book for anyone beginning (or contemplating), a career in financial research or analytic programming. Navin dissects a huge, complex topic into a series of discrete, concise, accessible lectures that combine the required mathematical theory with relevant applications to real-world markets. I wish this book was around when I started in finance. It would have saved me a lot of time and aggravation."
--Larry Magargal

Information technology continues to revolutionarize the way commercial enterprises, government, and individuals conduct business. Sustained success in value creation in today's networked economies depends in part on how organizations are effective in attracting, developing, and retaining talented IS professionals. The magnitude of the challenges that face organizations in managing IS professionals demand clearer and more cohesive strategies than currently exist. Firms with more effective strategies for managing IS professionals will consistently outperform their peers. Studies have shown that the IS profession is now characterized by staff skill shortages, high turnover rates, job stress, and burnout. Strategies for Managing IS/IT Personnel explores the challenges faced by organizations as they develop strategies for recruiting, training, retraining and retaining IT professional. The book should be valuable to all managers, researchers, teachers and students who want to learn about issues related to the IS professional career and how strategies for recruiting, training, retraining and retaining the "best and the brightest" IT talent can be designed, implemented and monitored.

The book focuses on applications of belief functions to business decisions. Section I introduces the intuitive, conceptual and historical development of belief functions. Three different interpretations (the marginally correct approximation, the qualitative model, and the quantitative model) of belief functions are investigated, and rough set theory and structured query language (SQL) are used to express belief function semantics. Section II presents applications of belief functions in information systems and auditing. Included are discussions on how a belief-function framework provides a more efficient and effective audit methodology and also the appropriateness of belief functions to represent uncertainties in audit evidence. The third section deals with applications of belief functions to mergers and acquisitions; financial analysis of engineering enterprises; forecast demand for mobile satellite services; modeling financial portfolios; and economics.

This book presents the theory and practice of product lifecycle management, chiefly focusing on modern approaches suitable for digitalized enterprises. In addition to describing adaptive methods for advanced product creation using big data analytics, it presents economic and mathematical models for managing product lifecycles based on the application of recent methods (e.g. digital design and automated intelligent systems) to control pre-production and production processes. Given its scope, the book appeals to researchers, economic analysts and entrepreneurs alike.

After the introduction of Enterprise Information Systems (EIS) and Enterprise Resources Planning (ERP) applications to many business organizations, the functional issues such as technical problems, security threats, persistent end-user resistance, and the excessive hidden costs of these systems began coming to light. Cases on Enterprise Information Systems and Implementation Stages: Learning from the Gulf Region focuses on the Gulf region and its lead on the enterprise systems adoption which has exceeded those in many developed countries. This reference book highlights experiences implementing EIS, delivering a comprehensive multi-perspective account of EIS issues, and explores the concerns, risks, and critical success factors of EIS for a variety of organizations. It aims to be beneficial for both practitioners and academics alike.

"Hands-On Database "uses a scenario-based approach that shows readers how to build a database by providing them with the context of a running case throughout each step of the process.

Data mining has emerged as one of the most active areas in information and c- munication technologies(ICT). With the boomingof the global economy, and ub- uitouscomputingandnetworkingacrosseverysectorand business, data andits deep analysis becomes a particularly important issue for enhancing the soft power of an organization, its production systems, decision-making and performance. The last ten years have seen ever-increasingapplications of data mining in business, gove- ment, social networks and the like. However, a crucial problem that prevents data mining from playing a strategic decision-support role in ICT is its usually limited decision-support power in the real world. Typical concerns include its actionability, workability, transferability, and the trustworthy, dependable, repeatable, operable and explainable capabilities of data mining algorithms, tools and outputs. This monograph, Domain Driven Data Mining, is motivated by the real-world challenges to and complexities of the current KDD methodologies and techniques, which are critical issues faced by data mining, as well as the ?ndings, thoughts and lessons learned in conducting several large-scale real-world data mining bu- ness applications. The aim and objective of domain driven data mining is to study effective and ef?cient methodologies, techniques, tools, and applications that can discover and deliver actionable knowledge that can be passed on to business people for direct decision-making and action-takin

The book discusses the effects of artificial intelligence in terms of economics and finance. In particular, the book focuses on the effects of the change in the structure of financial markets, institutions and central banks, along with digitalization analyzed based on fintech ecosystems. In addition to finance sectors, other sectors, such as health, logistics, and industry 4.0, all of which are undergoing an artificial intelligence induced rapid transformation, are addressed in this book. Readers will receive an understanding of an integrated approach towards the use of artificial intelligence across various industries and disciplines with a vision to address the strategic issues and priorities in the dynamic business environment in order to facilitate decision-making processes. Economists, board members of central banks, bankers, financial analysts, regulatory authorities, accounting and finance professionals, chief executive officers, chief audit officers and chief financial officers, chief financial officers, as well as business and management academic researchers, will benefit from reading this book.

Digitalizing Sustainability outlines why 'business as usual' isn't working and sets out five Transformational Forces which can be used to innovate and scale sustainability solutions using digital means. This transformation will be powered by a range of digital technologies that have the potential to ideate, propel and scale sustainability solutions in an exponential manner over the next decade. This book introduces the Five Forces of Digital Transformation. These forces all share a common root - they are powered by digital technologies that enable them to operate at the speed and scale that we need to achieve global transformation for people and planet. Working together, these forces help overcome many of the barriers and pitfalls that humanity has faced in trying to achieve sustainability 2.0.and will help you tackle these questions: Why has sustainability 1.0 failed us? What are the bugs and bad code in our operating systems that we must address to have any hope at creating a sustainable civilization? What are the Five Forces of Digital Transformation that will forge a sustainable and resilient future for our people and planet? What are the core priorities going forward for coalitions of the willing to harness these forces for sustainability and resilience? Disruptive and innovative, this book provides readers with a clear path forward to a sustainable digital future. It will be of great interest to anyone interested in the adoption of digital technologies for driving solutions to global sustainability challenges.

This book opens the "black box" of software sourcing by explaining how dynamic software alignment is established and how it impacts business performance outcomes. By investigating how software-sourcing modes are related to value generation in the post-implementation phase, it shows researchers and managers the impact logic of on-demand, on-premises, and in-house software on dynamic fit and process-level performance outcomes in a client organization. It describes dynamic IT alignment as the key to success in a fast-moving digital world with software-as-a-service on the rise and highlights the fact that today companies can choose between developing software in-house (make) or sourcing packaged systems in an on-premises (buy) or an on-demand (lease) mode. This book is the first to explicitly compare these sourcing arrangements with each other in terms of alignment and business performance.

Organizations are information intensive systems, operating in dynamic and competitive markets, structured around complex physical and political infrastructures. This book characterises the critical nature of these environments through strategies for business information technology management (BITM).

Organizations today are being challenged to make sense of changes in environments that, now more than ever, are described as VUCA (volatile, uncertain, complex and ambiguous). They are also being driven to understand how the future will evolve and what impact it will have not only on the organizations themselves, but also on industries and societies. In recent decades a field has emerged to support organizations in addressing these challenges: strategic foresight. This book is a comprehensive introduction to strategic foresight. It presents a history of the field and explains the main principles in thinking about the future. The book describes how organizations can apply strategic foresight, and explains how it relates to other fields such as strategy, innovation and leadership, highlighting the relevance of strategic foresight not only for organizations but also for individuals, particularly managers and leaders. Grounded in the theoretical foundations of strategic foresight, the book reflects the latest academic research and explores practical applications in different contexts. It draws on more than two decades of experience that the author has in the field as a researcher, a consultant and in the corporate context. This is essential reading for managers and leaders of public and private organizations who want to establish strategic foresight practices, as well as students of foresight and managers in the fields of innovation, research & development and marketing.