Within a scenario of globalised markets, where the capacity to efficiently cooperate with other firms starts to become essential in order to remain in the market in an economically, socially and environmentally cost-effective manner, it can be seen how the most innovative enterprises are beginning to redesign their business model to become interoperable. This goal of interoperability is essential, not only from the perspective of the individual enterprise but also in the new business structures that are now emerging, such as supply chains, virtual enterprises, interconnected organisations or extended enterprises, as well as in mergers and acquisitions. Composed of over 40 papers, Enterprise Interoperability V ranges from academic research through case studies to industrial and administrative experience of interoperability. The international nature of the authorship contnues to broaden. Many of the papers have examples and illustrations calculated to deepen understanding and generate new ideas. The I-ESA'12 Conference from which this book is drawn was organized by Polytechnic University of Valencia, on behalf INTERVAL, and the European Virtual Laboratory for Enterprise Interoperability (INTEROP-VLab) and sponsored by the International Federation for Information Processing (IFIP) and the International Federation of Automatic Control (IFAC). A concise reference to the state of the art in systems interoperability, Enterprise Interoperability V will be of great value to engineers and computer scientists working in manufacturing and other process industries and to software engineers and electronic and manufacturing engineers working in the academic environment.

An impressive collection of the latest cutting-edge work in the dynamic field of intellectual capital. Experts from around the world discuss the current state of affairs from a variety of perspectives, providing a cross-disciplinary view of the field. All contributors presented their research at the top global conference in this field - the World Congress on Intellectual Capital. The underlying theme of the book is to explain how an organization can identify, measure, manage, leverage and act upon its collective intelligence towards the pursuit of sustainable innovation. The book is divided into three main parts which first establish a foundation of literature, then examine various measurement approaches and finally conclude with a variety of applications."This collection of papers from the conference is special for its seminal research, strategic visions, and thought-provoking discussions. Make sure this book has a place in your library!"Dr. Jac Fitz-enz, Founder and Chairman, Saratoga Institute

The hunt for new forms of value generation is shaping the future of economic and financial interactions, leading to the emergence of innovative business models and technological enablers. Other than challenging our time and space limits, such technological advancements, in some cases, have allowed the generation of value at nearly zero marginal cost. Inevitably, emergent tech solutions are fundamental game changers in digital and conventional finance. In this regard, the book fleshes out the core developments and trending fintech 2.0 solutions that pause challenges and bring opportunities for businesses and economies. It comprises nine main chapters with collective insights and interdisciplinary perspectives covering the business, tech, and regulatory layers of financial technologies and decentralized finance. Besides, the book illustrates how to leverage these state-of-the-art technologies for the evolving digital and decentralized finance world. The book targets a broad audience of researchers, academia, industry professionals, fintech enthusiasts, and the general business audience with timely data and up-to-date cases.

'Stats Means Business' is an introductory textbook aimed at Business Studies students who require guidance in the area of statistics. It minimizes technical language, provides clear definition of key terms, and gives emphasis to interpretation rather than technique.
'Stats Means Business' enables readers to:
* appreciate the importance of statistical analysis in business
* understand statistical techniques
* develop judgment in the selection of appropriate statistical techniques
* interpret the results of statistical analysis
There is an overwhelming need for successful managers to be able to deal competently with numerical information and this text is developed with this in mind by providing worked examples and review questions which are rooted in viable business contexts.
Each chapter includes guidance on using Excel and Minitab to produce the analysis described and explained in the chapter. The start of every chapter identifies aims and summarizes content and each is written in an accessible style. Model solutions are provided for three problems in each chapter and further solutions are available on a web site to accompany the book.
The book is suitable for first year undergraduate courses, MBA Programmes and anyone who needs support and guidance in the area of statistics.
Minimizes jargon and provides a clear definition of terms
Worked examples and review questions are included to consolidate learning
A web site providing additional support material accompanies the book and can be found at http: //www.bh/com/manuals

Since the advent of electronic commerce, and the increasing sophistication of the information systems used in business organizations, control and security have become key management issues.
This is a comprehensive review of these issues written for the business reader. It includes coverage of recent developments in e-commerce, as well as the more traditional systems. The text is intended for any manager whose work depends on financial or other business information. It includes case studies, summaries and review questions, making it ideal as a source text for students of business studies at postgraduate or advanced level.

"Reinventing the Information Technology Department" is both anecdotal and informal but deals with a subject which is of interest to chief information officers (CIOs) and IT Managers, addressing questions such as: how does the IT department keep pace with business change?; how do we provide stable and responsive IT platforms?; how do we add recognized value to the organization?; how do I reinvent my department?; how do I get onto the board?;This text offers an alternative view of the new roles of the in-house IT function and proposes a rethink about IT services within companies, suggesting a self-help approach to redefining/reinventing in-house IT for CIOs. The text explains that new modes of business thinking and operation are essential if a company is to succeed in the near future and in light of this, covers topics such as self-organizing systems, knowledge management, multi-stakeholder perspectives and empowerment initiatives in relation to the overall business and in particular the IT function Each chapter of this text contains implementation templates for readers to take themselves through the repositioning or re-engineering of the IT function and their own departments.

'Delivering Business Value from IT' is focused on the evaluation issue in IT and how IT evaluation can proceed across the life-cycle of any IT investment and be linked positively to improving business performance.
Chapters 1,2 and 3 detail an approach to IT evaluation whilst chapters 4 and 5 build on these by showing two distinctive approaches to linking IT to business performance. The remaining three chapters deal with a range of evaluation issues emerging as important - specifically Internet evaluation, Y2K and beyond, EMU, quality outsourcing, infrastructure, role of benchmarking, and cost of ownership issues that practitioners regularly encounter.
A 'Computer Weekly' Professional Series book
Contains high visibility case studies including Safeway, Unipart, Hewlett Packard, Morgan Stanley, CNN, BP Exploration, British Aerospace, and Royal and Sun Alliance.

This write-in workbook is an invaluable resource to help students improve their Maths and English skills and help prepare for Level 1 and Level 2 Functional Skills exams. The real-life questions are all written with a business administration context to help students find essential Maths and English theory understandable, engaging and achievable. Written by Carole Vella, lecturer with a wealth of experience in the Retail and Business Administration industry, this workbook is an effective resource to support Maths and English learning in the classroom, at work and for personal study at home.

While theories on learning organizations' and knowledge-based companies' have recently emerged, little attention has yet been given either to the underlying structures of these developments, or to the link between these underlying structures and the resources available to manage them. Organizational Learning and Knowledge Technologies in a Dynamic Environment attempts to fill this gap. It thus presents practical and concrete ways for companies to be adaptable and flexible whilst operating effectively and efficiently. Underlying concepts and insights into flexible management and chaotic market behavior are translated into a pragmatic approach to knowledge management within companies, using the latest technology. Corporate knowledge is increasingly proving to be not only an important resource, but possibly unique in its sustainability. Managing knowledge as a resource, as well as managing learning as the process which creates that resource, can only be done using appropriate information technologies. The foundational concepts discussed emerge from such fields as neurobiology, cognitive sciences, physics, and organizational theory. These are applied to management and substantiated with examples. New developments in knowledge management, such as connectionist approaches, are outlined and illustrated with real cases. The author further describes an approach for developing knowledge networks in companies. The annex offers readers with an advanced interest in the matter an epistemological discussion on scientific methods for management research and touches in a broader sense on the measurability of management processes.

This book comprises a set of papers selected from those presented at the fifth " International Conference on Enterprise Information Systems ", (ICEIS'2003) held in Angers, France, from 23 to 26 April 2003. The conference was organised by Ecole Superieure d'Electronique de l'Ouest (ESEO) of Angers, France and the Escola Superior de Tecnologia of Setubal, Portugal. Since its first edition in 1999, ICEIS focuses on real world applications and aims at bringing together researchers, engineers and practitioners interested in the advances and business applications of information systems. As in previous years, ICEIS'2003 held four simultaneous tracks covering different aspects of enterprise computing: Databases and Information Systems Integration, Artificial Intelligence and Decision Support Systems, Information Systems Analysis and Specification and Software Agents and Internet Computing. Although ICEIS'2003 received 546 paper submissions from over 50 countries, only 80 were accepted as full papers and presented in 30-minutes oral presentations. With an acceptance rate of 15%, these numbers demonstrate the intention of preserving a high quality forum for future editions of this conference. From the articles accepted as long papers for the conference, only 32 were selected for inclusion in this book Additional keynote lectures, tutorials and industrial sessions were also held during ICEIS'2003, and, for the first time this year, the 1st Doctoral Consortium on Enterprise Information Systems gave PhD students an opportunity to present their work to an international audience of experts in the field of information systems.

Managerial and information systems professionals and consultants are interested in any new system that will help make their jobs easier as well as facilitate the needs of their customers. ""Optimal Knowledge Management: Wisdom Management Systems Concepts and Applications"" focuses on the essentials of knowledge management, business intelligence, and smart business systems. This publication highlights the shortcomings of past information systems and what can be gained from implementation of the newer systems not only for the company, but also its customers, trading partners, employees, financial institutions, as well as other interested parties. This book takes an innovative and dramatic approach to the development and implementation of information systems. Not only does ""Optimal Knowledge Management: Wisdom Management Systems Concepts and Applications"" explore a holistic approach to exploring an organization's opportunities and solving its problems, it also highlights connecting points of wisdom.

Applied Linear Regression for Business Analytics with R introduces regression analysis to business students using the R programming language with a focus on illustrating and solving real-time, topical problems. Specifically, this book presents modern and relevant case studies from the business world, along with clear and concise explanations of the theory, intuition, hands-on examples, and the coding required to employ regression modeling. Each chapter includes the mathematical formulation and details of regression analysis and provides in-depth practical analysis using the R programming language.

The purpose of the 7th International Conference on Enterprise Information Systems (ICEIS) was to bring together researchers, engineers and practitioners interested in the advances and business applications of information systems. Five simultaneous tracks have been held, covering different aspects of Enterprise Information Systems Applications, including Enterprise Database Technology, Systems Integration, Artificial Intelligence, Decision Support Systems, Information Systems Analysis and Specification, Internet Computing, Electronic Commerce and Human Factors. ICEIS focuses on real world applications: therefore authors were asked to highlight the benefits of Information Technology for industry and services. During the conference, there was an interesting debate on how to solve business problems, using IT. Papers included in the book are the best papers presented at the ICEIS 2005 conference.

Topics covered include: The fundamentals of business process modeling, including workflow patterns, an in-depth treatment of process flexibility, including approaches to dealing with on-the-fly changes, unexpected exceptions, and constraint-based processes, Technological aspects of a modern BPM environment, including its architecture, process design environment, process engine, resource handler and other support services, a comparative insight into current approaches to business process modeling and execution such as BPMN, EPCs, BPEL, jBPM, OpenWFE, and Enhydra Shark, process mining, verification, integration and configuration; and case studies in health care and screen business.

This book provides a comprehensive treatment of the field of Business Process Management (BPM) with a focus on Business Process Automation. It achieves this by covering a wide range of topics, both introductory and advanced, illustrated through and grounded in the YAWL (Yet Another Workflow Language) language and corresponding open-source support environment. In doing so it provides the reader with a deep, timeless, and vendor-independent understanding of the essential ingredients of business process automation.

The BPM field is in a continual state of flux and is subject to both the ongoing proposal of new standards and the introduction of new tools and technology. Its fundamentals however are relatively stable and this book aims to equip the reader with both a thorough understanding of them and the ability to apply them to better understand, assess and utilize new developments in the BPM field.

As a consequence of its topic-based format and the inclusion of a broad range of exercises, the book is eminently suitable for use in tertiary education, both at the undergraduate and the postgraduate level, for students of computer science and information systems. BPM researchers and practitioners will also find it a valuable resource. The book serves as a unique reference to a varied and comprehensive collection of topics that are relevant to the business process life-cycle.

On Time Technology Implementation presents technology implementation guidelines and lessons learned from over 30 years of successful, hands-on project experience.

This book provides the latest models, methods and guidelines for networked enterprises to enhance their competitiveness and move towards innovative high performance and agile industrial systems.In the new global market, competitiveness and economic growth rely greatly on the move toward innovative high performance industrial systems and agile networked enterprises through the creation and consolidation of non-hierarchical manufacturing networks of multi-national SMEs as opposed to networks based on powerful large-scale companies. Network performance can be significantly improved through more harmonious and equitable peer-to-peer inter-enterprise relationships, conforming decentralized and collaborative decision-making models.Traditional hierarchical manufacturing networks are based on centralized models, where some of the actors involved must adapt themselves to the constraints defined by those who are most dominant. Real-world experiences of such models have revealed some major problems due to the centralized vision of the supply chain and the sub-optimal performance of centralized decision-making. For the current highly dynamic markets, this generates major inefficiencies in operation throughout the supply chain.This book collects the latest research regarding non-hierarchical manufacturing networks and provides enterprises with valuable models, methods and guidelines to improve their competitiveness.

'IT in Business: A Manager's Casebook' examines the impact of new IT initiatives from the business angle. The case material is derived from the year's best research projects from three leading UK Business Schools - Bath, Cranfield and Warwick.

This incisive exploration of managing processes in IT companies is essential reading for IT managers in 'end-user' businesses who have to deliver strong business benefits from IT. In a climate of rapid and continual change, such contemporary information is invaluable.
'IT in Business: A Manager's Casebook' tackles managerial issues using specific case studies such as Tesco, Johnsons News Limited and the Department of Health to illustrate these points.
David Targett is the Professor of Information Management at Imperial College Management School, University of London. For eight years, 1990-98, he was the Professor of Information Systems and Director of the Centre for Research into Strategic Information Systems (CRSIS) at the University of Bath. Previously, he was at the London Business School and before becoming an academic he was an industrial engineer in the motor industry.
David Grimshaw is Senior Lecturer in Information Systems at Cranfield School of Management and was previously at the University of Leeds and Warwick Business School, University of Warwick. He has wide teaching experience and has taught in Australia, Hong Kong, Malaysia, Portugal, Russia and Singapore. He has ten years' practical experience in information systems and as an independent consultant has advised many companies on strategic information systems planning and on geographical information systems.
Philip Powell is Professor of Information Systemsat Goldsmiths College, University of London. Prior to this he was Reader in Information Systems and ICAEW Academic Fellow in the Operational Research and Systems Group, and Director of the Information Systems Research Unit at Warwick Business School. Before becoming an academic he worked in insurance, accounting and computing. He has taught in Southampton, Australia and Portugal and held a number of other posts overseas.
Includes projects from three of the leading business schools - Bath, Cranfield, and Warwick
Full of case studies from organizations such as Amtrak and Unilever
Provides up-to-the-minute information on what real-life developments and initiatives that are developing in this area

This book features the latest research in the area of immersive technologies as presented at the 7th International Extended Reality (XR) Conference, held in Lisbon, Portugal in 2022. Bridging the gap between academia and industry, it showcases the latest advances in augmented reality (AR), virtual reality (VR), extended reality (XR) and metaverse and their applications in various sectors such as business, marketing, retail, education, healthcare, tourism, events, fashion, entertainment, and gaming. The volume gathers selected research papers by prominent AR, VR, XR and metaverse scholars from around the world. Presenting the most significant topics and latest findings in the fields of augmented reality, virtual reality, extended reality and metaverse, it will be a valuable asset for academics and practitioners alike.

Over the past 20 years, the field of information systems has grown dramatically in theoretical diversity and global reach. This growth is reflected in the language that policy makers and organizational stakeholders use when they talk about their IT plans. As information technology penetrates further into organizational and global life, it becomes ever more important to articulate assumptions embedded in the discourse. This will help to clarify the complex and yet conceptually improvised or pasted-up worldview that becomes embodied in systems. The assumptions point to particular domains of discourse. The discourse sets up conventions and boundaries. It thus shapes what can or cannot legitimately be talked about, researched, addressed, or solved within the scope of IT.

A number of practical and theoretical topics are discussed in detail, including:
*Globalization, development, and space;
*Mobilization of power;
*ERP systems;
*IS planning and projects;
*Critical research and the study of discourse;
*Public institutions;
*Analytical frameworks.

This book contains the selected proceedings of the Working Conference on Global and Organizational Discourse About Information Technology, sponsored by the International Federation for Information Processing (IFIP) and held in Barcelona, Spain in December 2002.

New technology and organizational structures are transforming the workplace, but management skills have not yet caught up. Harnessing knowledge and using it as a competitive advantage is one of the key priorities of organizations today. Honing Your Knowledge Skills looks at how to define knowledge working and identifies the practical skills of knowledge management needed by line managers. This book shows you how to *handle information overload *become an expert *harness new ideas *turn knowledge into action * keep knowledge skills fresh * understand IT resources and knowledge based systems The New Skills Portfolio is a groundbreaking new series, published in association with the Industrial Society, which re-defines the core management skills managers and team leaders need to be competitive. Each title is action-focused blending 20th century management initiatives/trends with a new flexible skills portfolio.The Industrial Society is one of the largest public training providers in the UK. It has over 10,000 member organisations and promotes best practice through its publishing, consultancy, training and advisory services. For more information contact their website on www.indsoc.co.uk

The information technology manager's role has changed significantly over the past decade. The performance of an organization is increasingly dependent on the performance of the information technology unit and its top executive. Here the author offers a fly on the wall view of the executive level activities of five Chief Information Officers (CIOs), operating in different industries. Profiles of these CIOs provide valuable insights into the strategic impact of this new role. Profiles of these CIOs, developed from over 200 hours of direct observation, provide valuable insights into the strategic impact of this new role. Other CIOs, executives, information technology researchers, information technology students in upper level or graduate courses, managers of technology and innovation, systems managers, and those interested in organizational behavior will all gain a greater understanding of the CIO's critical role within today's organizations.

The day-to-day work habits of each CIO are observed for one work week, including meetings, mail, phone calls, and travel. The CIOs represent five distinct industries: utilities, manufacturing, government agency, insurance, and university. Despite very different work cultures, all demonstrate a remarkable ability to think on their feet and remain detached from highly charged turf battles. These high tech executives have the playwright's high touch; they are keenly aware of the power of figurative language and the timing of events.

A generation of magnificent scholars, from Peter Drucker to Jack Welch, have taught us that understanding business issues and the profound changes the world's economy is undergoing makes sense if set in historical context. Today the best managers in the world demand to know how things came to be as they are. This collection of essays is designed to give the reader an historical perspective on the fastest growing sector of the work force: knowledge workers. The articles tell you how knowledge workers evolved from manufacturing and agricultural jobs and then go on to give you some insight as to what the future roles of knowledge workers will be. The readings in this volume come from a variety of sources not normally looked at by managers and business executives. There are reports from historians, sociologists, academics, and economic experts. Each chapter begins with a brief introduction on the material, its significance, and something about the context in which it was written, including brief biographical comments on the author. The Rise of the Knowledge Worker is intended for business people, managers, leaders, government employees, and students.

Until now, business systems have focused on selected data within a certain context to produce information. A better approach, says Thierauf, is to take information accompanied by experience over time to generate knowledge. He demonstrates that knowledge management systems can be used as a source of power to outmaneuver business competitors. Knowledge discovery tools enable decision makers to extract the patterns, trends, and correlations that underlie the inner (and inter-) workings of a company. His book is the first comprehensive text to define this important new direction in computer technology and will be essential reading for MIS practitioners, systems analysts, and academics researching and teaching the theory and applications of knowledge management systems.

Thierauf centers on leveraging a company's knowledge capital. Indeed, knowledge is power--the power to improve customer satisfaction, marketing and production methods, financial operations, and other functions. Thierauf shows how knowledge, when developed and renewed, can be applied to a company's functional areas and provide an important competitive advantage. By utilizing some form of internal and external computer networks and providing some type of knowledge discovery software that encapsulates usable knowledge, Thierauf shows how to create an infrastructure to capture knowledge, store it, improve it, clarify it, and disseminate it throughout the organization, then how to use it regularly. His book demonstrates clearly how knowledge management systems focus on making knowledge available to company employees in the right format, at the right time, and in the right place. The result is inevitably a higher order of intelligence in decision making, more so now than could ever have been possible in even the most recent past.

If you: * need to create and build databases; work with data; design forms and reports * want to get the job done, quickly and efficiently * need a self-teaching approach * want results fast then Access 97 for Windows Made Simple is for you! By a combination of tutorial approach, with tasks to do and easy steps, the MADE SIMPLE series of Computer Books from British publisher Butterworth-Heinemann, using British authors and designed for a European audience, stands above all others.

This book collects ECM research from the academic discipline of Information Systems and related fields to support academics and practitioners who are interested in understanding the design, use and impact of ECM systems. It also provides a valuable resource for students and lecturers in the field.

Enterprise content management in Information Systems research Foundations, methods and cases consolidates our current knowledge on how today s organizations can manage their digital information assets. The business challenges related to organizational information management include reducing search times, maintaining information quality, and complying with reporting obligations and standards. Many of these challenges are well-known in information management, but because of the vast quantities of information being generated today, they are more difficult to deal with than ever. Many companies use the term enterprise content management (ECM) to refer to the management of all forms of information, especially unstructured information. While ECM systems promise to increase and maintain information quality, to streamline content-related business processes, and to track the lifecycle of information, their implementation poses several questions and challenges: Which content objects should be put under the control of the ECM system? Which processes are affected by the implementation? How should outdated technology be replaced? Research is challenged to support practitioners in answering these questions."