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Books > Law > Jurisprudence & general issues > Legal skills & practice > General
The legal industry has long been risk averse, but when it comes to
adapting to the experience-driven world created by companies like
Netflix, Uber, and Airbnb, adherence to the old status quo could be
the death knell for today's law firms. In The Client-Centered Law
Firm, Clio cofounder Jack Newton offers a clear-eyed and timely
look at how providing a client-centered experience and running an
efficient, profitable law firm aren't opposing ideas. With this
approach, they drive each other. Covering the what, why, and how of
running a client-centered practice, with examples from law firms
leading this revolution as well as practical strategies for
implementation, The Client-Centered Law Firm is a rallying call to
unlock the enormous latent demand in the legal market by providing
client-centered experiences, improving internal processes, and
raising the bottom line.
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