Edward Huizenga explores how knowledge and service intensive companies can thrive on innovation and entrepreneurship in the ICT sector. He applies new theoretical insights from strategy and organisation theory, and includes case studies of 30 European service companies. These case studies address the key innovation issues and present answers as to why a constant search for innovation improves firms' competitive position. The key success factors are identified together with those differences that define the frontrunners who are able to turn new ideas into profit. With its mix of academic insights, managerial practices and implementations, this book benchmarks company performance in innovation and develops new theoretical strategy insights including; resource-based ideas; firm's innovation styles; strategic timing; the customer's involvement and the management implications. Innovation Management in the ICT Sector is aimed at, and will be of value to, a readership of academics in the area of strategic management, organisation and innovation, policymakers involved in innovation and economic growth at all levels of government as well as managers in the ICT sector.

Each of the chapters in this volume devotes considerable attention to defining and elaborating the notion of the frame problem-one of the "hard problems" of artificial intelligence. Not only do the chapters clarify the problems at hand, they shed light on the different approaches taken by those in artificial intelligence and by certain philosophers who have been concerned with related problems in their field. The book should therefore not be read merely as a discussion of the frame problem narrowly conceived, but also as a general analysis of what could be a major challenge to the design of computer systems exhibiting general intelligence.

Using a unique in-depth, case-based approach, Cengage's NEW PERSPECTIVES COLLECTION, Microsoft® 365® & PowerPoint® 2021 Comprehensive helps you prepare for the Microsoft® Office® Specialist (MOS) certification exam and success in your future career. As you apply Microsoft® Office® skills to real-world business scenarios based on Burning Glass market insights, you will sharpen your critical-thinking and problem-solving skills. Professional tips and insights incorporated throughout provide context and relevancy to real-world practice, while ProSkills Boxes help strengthen your employability skills, including written and verbal communication. Updated coverage of Microsoft® 365® features and enhanced support for Mac users are also included. In addition, MindTap and up-to-date SAM (Skills Assessment Manager) online resources provide interactive study tools to help maximize your study time -- and results.

This book addresses how computers affect people's everyday lives. Using actual situations and problems that people have encountered with current software applications, this book offers academics ways to examine how new situations are created through computer use. It contains some of the very first papers on very important topics including the AEGIS disaster, the intriguing new world of MUD environments, and community networks, including a study of Community Memory in Berkeley, possibly the world's first community computer system. The first half contains critical studies, in which the authors explain ways of describing real situations where people are already using computers. This situations are often problematic and much more complicated than the scenarios that the designers envisioned when designing the system. The second half of the book contains constructive studies, reporting experiences in trying to build systems in new ways, with a fully developed consciousness of what people need and the interactions between computer systems and social systems.

Intellectual property is rapidly becoming one of the most controversial aspects of American law with both domestic and international implications. The controversy over copyright law is largely a result of the rapidly growing internet which threatens clear copyright ownership. In fact, Halbert argues, the internet, through its emphasis on information exchange, inherently challenges the concept of intellectual property rights developed in the 18th century to protect written--not word-processed--works.

Halbert critiques the theoretical foundations and the present American approach to copyright law, and she concludes that we should not uncritically extend copyright law to the internet. More generally, we should keep the concept of intellectual property from colonizing knowledge and ideas. She attempts to describe how new technologies are brought within the boundaries of the intellectual property discourse and given legal legitimacy. Halbert touches on the historical roots of copyright law, the manner in which copyright law is used today, and provides a critique of our current attitudes toward intellectual property. Court cases, government documents, public policy recommendations, international trade agreements, the actions of key industries, and popular opinion provide insight into how intellectual property as a concept is being defined in the information age and used to enforce property boundaries. An important resource for scholars and professionals alike working in copyright related industries.

We all are users of technology and services, but the way we use them strongly depends on who our 'interlocutor' is: a machine, a software application or a person. The contributions of this volume look at the concept of the user from various perspectives and continue to discuss the theme started in volume three on the user of the artificial.