Conversation is one of the most widespread uses of human language, but what is actually happening when we interact this way? How is conversation structured? How does it function? Answering these questions and more, An Introduction to Conversation Analysis is an essential overview of this topic for students in a wide range of disciplines including sociolinguistics, discourse analysis and sociology. This is the only book you need to learn how to do conversation analysis. Beginning by positioning conversation analysis amongst other methodologies, this book explains the advantages before guiding you step-by-step through how to do conversation analysis and what it reveals about the ways language works in communication. Chapters introduce every aspect of conversation analysis logically and clearly, covering topics such as transcription, turn-taking, sequence organisation, repair, and storytelling. Now fully revised and expanded to take account of recent developments, this third edition includes: - 3 new chapters, covering action formation and epistemics, multimodality and spoken interaction, and written conversation - New topics including online and mobile technology, cross-cultural conversation and medical discourse - A glossary of key terms, brand new exercises and updated lists of further reading - A fully updated companion website, featuring tutorials, audio and video files, and a range of different exercises covering turn taking, organisation and repair

Drawing on the concept of resilient healthcare, this book explores multimodally embedded everyday practices of healthcare professionals in the UK and Japan, utilising novel technology, such as eye-tracking glasses, to inform what constitutes good practice. Providing an interdisciplinary examination of the theories and rationales of resilient healthcare, the book engages with a range of case studies from a variety of healthcare settings in the UK and Japan and considers the application of advanced technologies for visualising healthcare interactions and implementing virtual healthcare simulation. In doing so, it showcases a number of multimodal approaches and highlights the potential benefits of multimodal and multidisciplinary approaches to healthcare communication research for enhancing resilience in their local contexts.

Investigating the 2016 EU Referendum in the UK, The Language of Brexit explores the ways in which 'Brexit' campaigners utilised language more persuasively than their 'Remain' counterparts. Drawing parallels with effective political discourse used worldwide, this book highlights the linguistic features of an increasingly popular style of political campaigning. Concentrating on the highly successful and emotive linguistic strategies employed by the Brexit campaigners against the comparatively lacklustre Remain camp, Buckledee makes a case for the contribution of language towards the narrow 52-48% Brexit victory. Using primary examples, what emerges is how urging people to have the courage to make a bid for freedom naturally invokes more grandiloquent language, powerful metaphors and rousing partisan tone than a campaign which, on balance, argues that it's best to simply stick with the status quo. Examining the huge amount of discourse generated before, during and since the June 2016 EU Referendum, The Language of Brexit looks into the role language played in the democratic process and the influence and impact it had on electors, leading to an unexpected result and uncertain future.