Discussion on the Web is mediated through layers of software and protocols. As scholars increasingly study communication and learning on the Internet, it is essential to consider how site administrators, programmers, and designers create interfaces and enable functionality. The managers, administrators, and designers of online communities can turn to more than 20 years of technical books for guidance on how to design online communities toward particular objectives. Through analysis of this "how-to" literature, Designing Online Communities explores the discourse of design and configuration that partially structures online communities and later social networks. Tracking the history of notions of community in these books suggests the emergence of a logic of permission and control. Online community defies many conventional notions of community. Participants are increasingly treated as "users", or even as commodities themselves to be used. Through consideration of the particular tactics of these administrators, this book suggests how researchers should approach the study and analysis of the records of online communities.

As the pace of change in the workplace accelerates and training budgets are challenged, it becomes essential for employees to learn as they go along. In this connected world, new ways of learning are emerging all of the time, whether the learning is planned, unexpected or self-directed. For those responsible for learning and development in organizations, understanding how this kind of informal learning can be utilised and measured is key to providing efficient and cost-effective ways of delivering on organizational objectives around people development. Informal Learning in Organizations offers practical tools, including checklists and action plan questions, to guide the Learning and Development practitioner in how to design and implement an informal learning strategy that is personalised to the needs of their own organization. It combines the latest thinking on new technology and practices with established theory and research to provide an evidence-based review of informal learning and its true impact. It offers an overview of how and why informal learning resonates with people, how it works and when and why it doesn't. This book will assist the reader in making sense of their connected environments to create a continuous learning culture in their organizations.

Learn how to effectively bring growth mindset into your community and classroom by choosing impactful language From the authors of the bestselling The Growth Mindset Coach, this handy companion is a must-have if you want to empower students through purposeful praise and feedback. Here are the key strategies, helpful tips and go-to phrases for helping students transition thoughts, words and actions into the growth-mindset zone. Designed for ease of use and packed with over a hundred specific examples, this book offers a "say this, not that" approach to communication that will help you model and cultivate growth mindset in the classroom. For example: Fixed Mindset * You're so smart. * You're wrong. Growth Mindset * l like how you used different strategies to figure out these problems. * That didn't work out for you. How could you approach the problem differently?