How should you write and present a business proposal? What is the best way to take minutes? When should a work email be formal and when chatty?

Communicating in a clear, concise manner with colleagues and clients is a key aspect of professionalism and good business practice. Yet many South African companies do not train their staff to do this, leading to confusion and lost hours - and it affects how people view your ability to do your job.

Now, help is at hand with plain-language experts Bittie Viljoen-Smook, Johan Geldenhuys and Wena Coetzee in this user-friendly guide to all aspects of written English in the workplace. Your journey to presenting yourself in an excellent, effective way starts here.

Jamie Oliver is back with brilliantly easy, flavour-packed, and accessible veg recipes.

From simple suppers and family favourites, to weekend dishes for sharing with friends, this book is packed full of phenomenal food - pure and simple. Whether it's embracing a meat-free day or two each week, living a vegetarian lifestyle, or just wanting to try some brilliant new flavour combinations, this book ticks all the boxes. Sharing simple tips and tricks that will excite the taste buds, this book will also give people the confidence to up their veg intake and widen their recipe repertoire, safe in the knowledge that it'll taste utterly delicious. It'll also leave them feeling full, satisfied and happy - and not missing meat from their plate.

A book for everyone, this is the perfect moment for Jamie to inspire every kind of cook with his super-tasty, brilliantly simple, but inventive veg dishes.

Dié boek kry dit reg om peripheral characters en vertellers oppie voorgrond te plaas.

Die tailor-dokter met sy briefcase vol sample-lappe, maatband en pen. Die pyn vanne vrou wat haar pasgebore tweeling moet begrawe. Ennie stryd vannie pligsgetroue, prim en proper Mareldia. En dan is daar oek Ghoemeira wat tradisionele waardes mettie modern moet versoen.

Hier hoor jy die klanke vannie gemeenskap, musky en soet soes ryke uit die Jannat.

From the worldwide bestselling author of The Four Winds, The Nightingale and Firefly Lane (a Number One series on Netflix), The Women is a story of devastating loss and epic love. It is both an intimate portrait of a woman coming of age in a dangerous time and a story of a nation divided by war.

‘Women can be heroes, too’. When twenty-year-old nursing student, Frances “Frankie” McGrath, hears these unexpected words, it is a revelation. Raised on California’s idyllic Coronado Island and sheltered by her conservative parents, she has always prided herself on doing the right thing, being a good girl. But in 1965 the world is changing, and she suddenly imagines a different path for her life. When her brother ships out to serve in Vietnam, she impulsively joins the Army Nurses Corps and follows his path.

As green and inexperienced as the young men sent to Vietnam to fight, Frankie is overwhelmed by the chaos and destruction of war, as well as the unexpected trauma of coming home to a changed America. Frankie will also discover the true value of female friendship and the heartbreak that love can cause.

The Women is the story of one woman who goes to war, but it shines a light on the story of all women who put themselves in harm’s way to help others. Women whose sacrifice and commitment to their country has been all too often forgotten. A novel of searing insight and lyrical beauty, The Women is a profoundly emotional, richly drawn story with a memorable heroine whose extraordinary idealism and courage under fire define an era.

The seventh edition of South African Human Resource Management: Theory and Practice has been thoroughly revised and updated. Our broader African context is accentuated even further, making it very clear that we need to find, craft and execute HRM strategies that suit our unique circumstances in South Africa and Africa more broadly.

Africa is at an exciting yet critical juncture. This continent boasts almost a third of the world’s mineral wealth and two-thirds of its remaining arable land, and it is estimated that by the end of the current century about half of all young people on the planet will be in Africa. Our continent’s future success is therefore locked up in this yet-to-be-realised human resource dividend, and South African managers in our local organisations as well as elsewhere in Africa and the world must lead the charge in unlocking and fully developing it. This edition expands on the holistic approach to human resource management (HRM) that has been propagated since the first edition in 1998. The emphasis throughout the book is that specialist practitioners in HRM and all other managers need to partner in managing the complex challenges faced in relation to our human resources. Also included are the contemporary HR trends in the South African environment and the emerging unifying framework of the South African Board for People Practices’ (SABPP) National HR Management System Standard, developed in 2013. HRM is shown to extend beyond staff/personnel employed by organisations to include managing all aspects related to people doing work not only as employees, but in other capacities as well. Similarly, even though the most prominent organisational context can be regarded as business or private sector organisations, this new edition makes explicit and clear connections with HRM challenges and issues in public sector organisations.

The book has a companion website that provides access to additional information, resources, case studies, and various questions and activities to facilitate active learning. The website is designed for a dual purpose: to enhance the learning experience of those who have bought the book and to assist those responsible for helping learners digest the wealth of learning material contained in this compendium on South African HRM.

So, you’re having a teenager? Congratulations/commiserations.

Worried about drugs? We recommend Valium, wine and HRT. Happy you survived the toddler tantrums? Let us introduce you to the eye roll, the cold shoulder and the incoherent mumble.

On the bright side, you’ve reduced your need for Google – your adolescent is now able to frequently correct, hector and lecture you with their strong opinion on everything. And if you feel tired, you’re not imagining it. Teen years are like dog years: for every year your teen ages, you age seven. You need a survival guide for the testing times ahead.

Friends, next-door neighbours and fellow mums of teens Sarah Macdonald and Cathy Wilcox have lived through it all and produced this straight-talking, not entirely sarcastic, informative guide to what for many parents are the most challenging – but interesting and exciting – years in the role.

From A is for Argumentative, Awkward and Angst, to Z is for Zits and Zzzzzs.

The thrilling Richard & Judy Book Club Pick for 2018, The Party is a gripping story of betrayal, privilege and hypocrisy, set in the unassailable heart of the British establishment.

Martin Gilmour and Ben Fitzmaurice have been best friends for 25 years, since their days together at Burtonbury School. They are an unlikely pair: the scholarship boy with the wrong accent and clothes, and the dazzlingly popular, wealthy young aristocrat. But Martin knows no one else can understand the bond they share – and no one else could have kept Ben’s secret for over two decades.

At Ben’s 40th birthday party, the cream of the British establishment gathers in a haze of champagne, drugs and glamour. Amid the politicians, the celebrities, the old money and the newly rich, Martin once again feels that pang of not quite belonging. His wife Lucy has her reservations, too. There is something unnerving in the air. But Ben wouldn’t do anything to damage their friendship. Would he?

Opposites attract in this steamy romantic comedy from the No.1 New York Times bestselling author of Hook, Line & Sinker.

A buttoned-up businessman and a gorgeous wild-child . . . what happens when opposites definitely attract?

By day, Aaron Clarkson suits up, shakes hands and acts the perfect gentleman. At night, behind bedroom doors, the tie comes off and the real Aaron comes out to play. But he knows that if he wants to work for the country's most powerful senator, he'll have to keep his eye on the prize. That's easier said than done, though, when he meets the senator's daughter. She's wild, gorgeous and 100 per cent trouble.

Grace Pendleton is the black sheep of her family. Yet while Aaron's presence reminds her of a past she'd rather forget, something in his eyes keeps drawing her in. Maybe it's the way his voice turns her molten. Or maybe it's because deep down inside, the ultra-smooth, polished Aaron Clarkson might be more than even Grace can handle . . .

Willem Prins bewandel die strate van Parys. Eens was hy op koers om ’n gerekende skrywer in Suid-Afrika te word, maar na jare se probeer wink die koue water van die Seine – miskien sal sy verdrinking sy boekverkope bietjie opstoot, dink ’n swartgallige Willem.

Tot sy skaamte is dit die erotika wat hy onder ’n skuilnaam skryf wat hom na Frankryk gebring het. Terug na die stad waar een van sy drie eksvroue saam met sy oudste seun woon, ’n jong man wat sy pa skaars ken.

Vir Willem is Parys nie juis die stad van liefde nie, maar dit is hier waar hy vir Jackie ontmoet, ’n jong Suid-Afrikaner wat as au pair werk. Dit is ook sy wat saam met hom is dié Vrydagaand die dertiende toe terreur in Parys losbars.

Misverstand is die dertiende roman van een van Suid-Afrika se gewildste skrywers. ’n Roman oor die ontnugtering van die middeljare, die lewe se onweerswolke wat dikwels dreig, en oor bande tussen mense wat beskut.

Take the ride of your life with the Torpedo Ink motorcycle club in this thrilling erotic romance novel from #1 New York Times bestselling author Christine Feehan.

Torpedo Ink is Aleksei “Absinthe” Solokov’s whole life. They’re his brothers, his family—his everything. But that doesn’t stop him from wanting something that only belongs to him. That’s why the tough biker has spent the last six weeks at the library, reading every book he can get his hands on and watching the prim and proper librarian who makes his blood rush.

For the past six weeks, Scarlet Foley has been fantasizing about the handsome, tattooed man whose eyes follow her every move. She senses he’s dangerous. She wants him to get close enough to touch. She wishes she could let him know the real woman, not the one she pretends to be. But Scarlet has a plan to carry out, and she can’t afford any distractions.

Absinthe is well aware that Scarlet is hiding something. She’s a puzzle he intends to solve, piece by intoxicating piece….

Durton. Dirt town. Dirt and hurt – that’s what others would remember about our town . . .

When twelve-year-old Esther Bianchi disappears on her way home from school in the small town of Durton in rural Australia, the local community is thrown into a state of grief and suspicion. As Detective Sergeant Sarah Michaels begins her investigation, she questions those who knew the girl, attempting to unpick the secrets which bind them together.

The girl’s mother, Constance, believes that her daughter going missing is the worst thing that can happen to her. But as the search for Esther develops, she learns that things can always get worse.

Ronnie is Esther’s best friend and is determined to bring her home. So when her classmate Lewis tells her that he saw Esther with a strange man at the creek the afternoon she went missing, Ronnie feels she is one step closer to finding her. But why is Lewis refusing to speak to the police?

And who else is keeping quiet about what happened to Esther?

Trust is the fuel for all of life. We are wired biologically, neurologically, emotionally, spiritually, and psychologically to trust. Trust is the currency that drives every relationship, beginning with the foundational bond between infants and their mothers, extending to the trust networks that undergird every human endeavor – art, science, commerce – and binding together every relationship we have ever had or ever will have. Nothing in our world works without trust.

It is tempting to think that trust is simple, that we should be able to spot a lack of trustworthiness relatively easily. But we all have our stories about misplaced trust. We either missed clear or subtle warning signs or there just were not any warning signs to see. Everything looked good on the surface, and maybe it was. But we got burned anyway.

And sometimes we struggle to earn and keep the trust of those around us when trust bonds fail to form or are broken. When trust breaks down, so does our ability to move forward.

In Trust, Knowing When To Give It, When To Withhold It, How To Earn It And How To Fix It When It Gets Broken, Dr. Cloud explores the five foundational aspects of trust that must be present for any relationship to function successfully and helps us to understand how to implement them. He also guides us through the difficult process of repairing trust when it has been violated and broken, even when restoring trust feels impossible.

Rich with wisdom drawn from decades of experience in clinical practice, business consulting and research, Trust is the ultimate resource for managing this most complex and fundamental of human bonds, allowing us to experience more fruitful and rewarding relationships in every area of our lives.

From Enron to the opioid scandal, an explosive, deeply-reported exposé that shows how McKinsey's has made the world more unequal, more corrupt and more dangerous over the last sixty years

McKinsey & Co. earns billions of dollars in fees from major corporations and governments who turn to them to maximize their profits and enhance efficiency. Their vaunted statement of values asserts their role is to make the world a better place, and their reputation for excellence and discretion attracts top talent from universities around the world. McKinsey's network is immense: almost 80% of the Fortune 500 and every government, as well as countless militaries, institutions and charities, including the NHS, have paid for and implemented their top secret and world-shaping advice. So what is that advice? And what effect has it actually had?

In When McKinsey Comes To Town, two prize-winning investigative journalists reveal the truth behind the public image. Often McKinsey's advice boils down to major cost-cutting, including layoffs and maintenance reductions, to drive up short term profits, thereby boosting the stock price and the wealth of the executives who hire them, at the expense of workers, and safety measures. They frequently recommend steering contracts from governments to their own clients, and just as frequently advise companies in the same industries.

Shielded by NDAs, McKinsey has escaped public scrutiny despite their role in advising tobacco companies, purveyors of opioids, repressive governments and oil companies. McKinsey helped insurance companies boost their profits by essentially making it impossible for accident victims to get payments; worked their U.S. government contacts to let Wall Street firms evade scrutiny; enabled massive theft in developing countries such as South Africa; reshaped the NHS. Their work has helped destabilize the global economy and divided society, and has been at the heart of some of the worst corporate scandals in history: from Enron to the Opioid Crisis.

Bognadich and Forsythe have managed to penetrate the veil of secrecy McKinsey by conducting hundreds of interviews, obtaining tens of thousands of revelatory documents, and following rule #1 of investigative reporting: Follow the money. When McKinsey Comes To Town is a landmark work of investigative reporting that amounts to a devastating portrait of a firm whose work has made the world more unequal, more corrupt, and more dangerous.

A gripping narrative of secrecy, greed and corruption, this is the story of where and how business went wrong in the modern era.

God se teenwoordigheid is iets wat jy doelbewus moet soek, maar te midde van ’n besige program en krisisse verloor ons so maklik perspektief.

Geliefde skrywer Nina Smit wil vroue met 366 oordenkings in ’n Lewe naby God deur praktiese riglyne help om nader aan God te kom sodat sy Teenwoordigheid vir hulle ’n werklikheid kan word. Belangrike temas wat uitstaan, is onder andere:

• gefokusde tyd met die Woord
• gebed as anker van jou geloofslewe
• betroubaarheid van God se beloftes
• dankbaarheid as uitvloeisel van geloof
• hantering van seer en mislukking in jou verlede

Pepe Marais began his entrepreneurial journey as a newspaper delivery boy at the age of twelve. After finishing high school at the end of 1986 he spent two years in the army completing what was then compulsory national service. On his way home at the end of his service he had a chance encounter with a graphic artist which completely changed the course of his life.

Pepe's latent talent for art was developed and honed at a Cape Town art school, where he finished top of his class each year, which in turn would lead him to discover his passion for advertising. After graduating, he and his partner Gareth Leck launched their enterprising Take-Away Advertising Agency and business success seemed a foregone conclusion.

But some unwise business decisions and then the global recession of 2008 took their toll and, to make matters worse, Pepe's personal life began to disintegrate. However, at the lowest point of his life, he would discover a fundamental insight which became the foundation on which he would rebuild his life. It would also inspire the development of his Purpose for Business methodology and his deep interest in unlocking both human and Joe Public United business potential.

While Growing Greatness contains many lessons for aspiring entrepreneurs, perhaps what is more important is the deep wisdom it offers. Through his growing awareness of what purpose means in both business and personal terms, Pepe points the way to growing your own greatness.

The new edition of Understanding Psychopathology provides an introduction to psychopathology that is up-to-date, integrative, and both locally and culturally relevant, presenting South African and African research where available.

While explanations of disorders have been revised throughout, in this edition diagnostic criteria tables from the Diagnostic and Statistical Manual of Mental Disorders (DSM-5-TR) and the International Classification of Diseases (ICD-11) have been selectively included based on disorders commonly focused on in undergraduate psychology programmes.

In addition, the fourth edition integrates a stronger bio-psychosocial approach throughout the book, discussing the situational factors underpinning mental health.

For a man who loves the order and structure of institutions, Shaun ‘Fush’ Fuchs is hard to pigeonhole. A school rugby star, a soldier, a provincial powerlifter, a renowned waterpolo coach, a lifelong entrepreneur, a dynamic teacher, and a beloved headmaster.

In his memoir, Fush, Shaun tells the story of a life dedicated to changing the lives of others. From his school days at Jeppe High School for Boys and his activism heading up the SRC of the South African Student Teachers Union, to his time as an army infantry officer and his memorable teaching career, Shaun has always had an irrepressible instinct to succeed and to lead no matter what happens and no matter what the challenges. Because he has had to leap hurdles and overcome adversity almost every step of the way, Shaun has sought to leave the institutions he has been a part of as better, more diverse, more inclusive environments, where children feel safe and everyone has a space to be themselves.

Covering love and loss, pageants and coups, false accusations of terrorism, and the love of hundreds of students who have passed through schools Shaun has been part of, Fush will make you laugh, cry and reconsider what it truly means to educate and lead by example.

In life, nothing is certain. Just when you think you have it all figured out, something can happen to change the course of everything . . .

Liv Brooks is still in shock. Newly-divorced and facing an uncertain future, she impulsively swaps her London Life for the sweeping hills of the Yorkshire Dales, determined to make a fresh start. But fresh starts are harder than they look and feeling lost and lonely she decides to adopt Harry, an old dog from the local shelter, to keep her company.

But Liv soon discovers she isn’t the only one in need of a new beginning. On their daily walks around the village, they meet Valentine, an old man who suffers from loneliness who sits by the window and Stanley, a little boy who is scared of everyone, hides behind the garden gate and Maya, a teenager who is angry at everyone and everything. But slowly things start to change…

Utterly relatable, hilarious and heart-breakingly honest, this is a novel about friendship, finding happiness and living the life unexpected. And how when everything falls apart, all you need is one good thing to turn your life around and make it worth living again.

The Cape Peninsula carries secrets known only to the wind, the fynbos, and the creatures that live there. One day, six teenage boys are found raped, murdered, and dumped down the side of its mountains.

It is two years since the discovery of the first body and Detective Junaid Japtha is no closer to cracking the case. With pressure mounting, and without any tangible evidence, he can only rely on his experience and instinct to track down the killer.

Fifteen-year-old Tyrone May from Macassar spends his days in limbo. He has no one to talk to. No one listens. He is curious and confused about his feelings. Like most boys, he has yet to develop a sense of his own mortality. It allows for a daring that will dissipate as he grows older, but, for now, Tyrone will accept the friend request a handsome stranger sends him.

Elton Baatjies is the newly appointed teacher at a local high school. These are his people, and he is soon embraced by the close-knit community. But he is tied to the six dead boys in ways no one could have predicted, and the secrets among them threaten to tear the sleepy mountain town apart.

A gripping new crime novel featuring Alex Delware from the bestselling master of suspense.

When Lieutenant Milo Sturgis and Psychologist Alex Delaware are called to the scene of a converted LA industrial building with a man brutally murdered inside, it sets off their most complex case yet.

The victim had recently received rave media attention for his latest photography project: images of homeless people living their 'dreams'. However, some saw this elaborately costumed project as nothing more than exploitation. Did anger turn to murder? Or do the roots of violence reach down to the victim's family - a clan, sired by an elusive billionaire?

As new murders arise, Alex and Milo look into the unsettling case, culminating in one of the deadliest threats they've ever faced.

This handy pocket guide introduces local gardening enthusiasts to some of southern Africa’s most beautiful, beneficial and easy- to-care-for indigenous plants, giving guidance on how best to use them and how to ensure that they flourish.

It offers:

• A selection of 145 garden-friendly, low-maintenance trees, shrubs and bedding plants perfectly adapted to our local soils and weather conditions
• Text that’s direct and simple
• Full-colour photographs that show plant details and ‘in context’ planting
• Icons indicating at a glance whether a species is evergreen or deciduous, frost-hardy, suitable for a sunny or shaded position, fast or slow-growing, water wise, fragrant and attractive to insects or birds.

An essential handbook for easy-care beautiful gardening.

The author, Glenice Ebedes, is the owner of Grounded Landscaping. She is a graduate of Lifestyle College and an active member of the Guild of Landscape Designers. She specializes in indigenous, wildlife-friendly gardens and her gardens regularly feature in magazines.

The Constitution informs every aspect of our legal system and every instance of interpretation and application of that system. The Bill of Rights Handbook's detailed coverage of all aspects of Bill of Rights jurisprudence and practice has made it the standard reference work for this important area of law, and it has been extensively relied upon and quoted by the judiciary. The sixth edition of the Handbook is a comprehensive account of over two decades of jurisprudence interpreting and applying the Bill of Rights. The work has been thoroughly revised, in particular to cover developments in the areas of constitutional jurisdiction, remedies and socio-economic rights.

Following his explosive international bestseller Red Notice, Bill Browder returns with another gripping thriller chronicling how he became Vladimir Putin’s number one enemy by exposing Putin’s campaign to steal and launder hundreds of billions of dollars and kill anyone who stands in his way.

When Bill Browder’s young Russian lawyer, Sergei Magnitsky, was beaten to death in a Moscow jail, Browder made it his life’s mission to go after his killers and make sure they faced justice. The first step of that mission was to uncover who was behind the $230 million tax refund scheme that Magnitsky was killed over. As Browder and his team tracked the money as it flowed out of Russia through the Baltics and Cyprus and on to Western Europe and the Americas, they were shocked to discover that Vladimir Putin himself was a beneficiary of the crime.

As law enforcement agencies began freezing the money, Putin retaliated. He and his cronies set up honey traps, hired process servers to chase Browder through cities, murdered more of his Russian allies, and enlisted some of the top lawyers and politicians in America to bring him down. Putin will stop at nothing to protect his money. As Freezing Order reveals, it was Browder’s campaign to expose Putin’s corruption that prompted Russia’s intervention in the 2016 US presidential election.

At once a financial caper, an international adventure, and a passionate plea for justice, Freezing Order is a stirring morality tale about how one man can take on one of the most ruthless villains in the world—and win.

A laugh-out-loud second-chance romantic comedy from the #1 New York Times bestselling author of Hook, Line & Sinker.

Peggy Clarkson is returning to her alma mater with one goal in mind: confront Elliott Brooks, the man who ruined her for all others, and remind him of what he’s been missing. Even after three years, seeing him again is like a punch in the gut, but Peggy’s determined to stick to her plan. Maybe then, once she has the upper hand, she’ll finally be able to move on.

In the years since Peggy left Cincinnati, Elliott has kept his focus on football. No distractions and no complications. But when Peggy walks back onto his practice field and into his life, he knows she could unravel everything in his carefully controlled world. Because the girl who was hard to forget is now a woman impossible to resist.

The text emphasises four themes to support evidence-based management decision making: 1. Setting the statistical landscape in a management context 2. Interpretative decision making based on patterns revealed by exploratory data analyses 3. Statistical decision making guided by the test-based findings of inferential analyses 4. Predictive decision making using statistical modelling evidence. The thread that links them is the role of data analytics as a management decision-support tool. This fifth edition builds on the strengths of the fourth edition by: - Highlighting newer trends in statistical applications in management practice - Strengthening the Excel-based generation of statistical evidence using a custom-built software product, called X-Static - Enhancing the graphic visualisation of statistical evidence. Target market: - Undergraduate students of Management at universities (BCom, BAcc, etc) - Management diploma students working towards professional qualifications at institutions such as the IMM, CSSA, CIMA, IAC, etc. - Postgraduate students (MBA and PGDip) of Management at business schools.