Health care is under tremendous pressure regarding efficiency, safety, and economic viability. It has responded by adopting techniques that have been useful in other industries, such as quality management, lean production, and high reliability - although with limited, and all-too-often disappointing, results. The Resilient Health Care Network (RHCN) has worked since 2011 to facilitate the interaction and collaboration among practitioners and researchers interested in applying concepts from resilience engineering to health care and patient safety. This has met with considerable success, not least because the focus from the start was on developing concrete ways to complement a Safety-I perspective with a Safety-II perspective. Building on previous volumes, Delivering Resilient Health Care presents documented experiences and practical guidance on how to bring Resilient Health Care into practice. It provides concrete advice on how to prepare a study, how to choose the right data, how to collect it, how to analyse the data, and how to interpret the results. This fourth book in the Resilient Healthcare series contains contributions from international experts in health care, organisational studies and patient safety, as well as resilience engineering. This book provides a practical guide for delivering resilient healthcare, particularly for clinicians on the frontline of care unsure how to incorporate resilience into their everyday work, managers coordinating care, and for policymakers hoping to steer the system in the right direction. Other groups - patients, the media, and researchers - will also find much of interest here.

Wellbeing is now at the top of almost everyone's agenda and many technical books have been published on the topic. More than that, an ever-increasing number of organisations are understanding that getting wellbeing right is a win-win that can boost profits or simply make sustainability viable. Organised Wellbeing: Proven and Practical Lessons from Safety Excellence seeks to present, in a user-friendly way, all of the key wellbeing themes. It views these through the lessons learnt from safety excellence because, at present, UK safety is world class but, frankly, wellbeing seldom is. In any organisation, culture is even more important than strategy and tactics, and training is just the base of a process in which facilitation and embedding of key behaviours and mindsets is the essential element. Practical and coordinated processes, not initiatives, are required. This book, therefore, seeks to show how aspects of wellbeing, both organisational and personal, are inexorably interconnected. From an organisational perspective, approaches need to address the truth that 'good work is good for you'. This book, also an individual guide to thriving with passion, compassion, humour and style, is essential reading for health and safety, occupational health and HR professionals at all levels. It is also highly recommended for all managers and staff who seek to maximise their potential and that of their colleagues.

The process of food inspection relies on an inspector's understanding of the intrinsic hazards associated with individual foods. Whereas spoilage can usually be determined through a simple organoleptic assessment, the judgment of whether a food is fit for human consumption requires an evaluation of health hazards, many of which may not be apparent through physical assessment. Instead the inspector must analyse and integrate scientific and handling information to evaluate the potential health risk. Adulteration of foods is also becoming an increasing problem, and the complexity of the food supply chain requires an understanding of risk points to allow targeted inspection and assessment. Food Safety and Inspection: An Introduction focuses on food categories and describes common hazards associated with each, using published peer-reviewed research to explain and evaluate the health risk. It is a practical textbook designed to support the role of food inspection in a modern food industry. There are seven chapters looking at specific aspects of food safety, including a chapter on fraud and adulteration. This book summarises relevant published research to provide a scientific context for specific food safety issues, and is an essential read for anyone interested in becoming a food inspector.

Systems thinking tells us that human error, violations and technology failures result from poorly designed and managed work systems. To help us understand and prevent injuries and incidents, incident reporting systems must be capable of collecting data on contributory factors from across the overall work system, in addition to factors relating to the immediate context of the event (e.g. front-line workers, environment, and equipment). This book describes how to design a practical, usable incident reporting system based on this approach. The book contains all the information needed to effectively design and implement a new incident reporting system underpinned by systems thinking. It also provides guidance on how to evaluate and improve existing incident reporting systems so they are practical for users, collect good quality data, and reflect the principles of systems thinking. Features Highlights the key principles of systems thinking for designing incident reporting systems Outlines a process for developing and testing incident reporting systems Describes how to evaluate incident reporting systems to ensure they are practical, usable, and collect good quality data Provides detailed guidance on how to analyze incident data, and translate the findings into appropriate incident prevention strategies

The 1898 suppression of white phosphorous in the French match industry was a victory of organized labour. At a time when most French workers did not have the power to effect changes in the health and safety conditions of their work, the match workers succeeded. At a time when most French women were not unionised and did not pursue effective action on occupational health problems, French women in the match industry succeeded. This book, first published in 1989, examines their actions and provides the definitive account of their success.

The International Workers Order was an American consortium of ethnic mutual self-insurance societies that advocated for unemployment insurance, Social Security and vibrant industrial unions. This interracial leftist organization guaranteed the healthcare of its 180,000 white, black, Hispanic and Arabic working-class members. But what accounted for the popularity-and eventual notoriety-of this Order? Mining extensive primary sources, Robert Zecker gives voice to the workers in "A Road to Peace and Freedom." He describes the group's economic goals, commitment to racial justice, and activism, from lobbying to end segregation and lynching in America to defeating fascism abroad. Zecker also illustrates the panoply of entertainment, sports, and educational activities designed to cultivate the minds and bodies of members. However, the IWO was led by Communists, and the Order was targeted for red-baiting during the Cold War, subject to government surveillance, and ultimately "liquidated." Zecker explains how the dismantling of the IWO and the general suppression of left-wing dissenting views on economic egalitarianism and racial equality had deleterious effects for the entire country. Moreover, Zecker shows why the sobering lesson of the IWO remains prescient today.

The latest in a series focused on improving health conditions, this volume addresses work environments, bringing together diverse sources of literature that support preventive approaches to work design and organization. This reference provides an overview of relevant literature to engineers, managers, accountants, occupational health and safety specialists, and industrial hygienists, so that they and other professionals can understand what has caused our workplaces to become primary sources of physical and mental illness. By focusing on diagnostic and prescriptive approaches, managers can implement designs and decisions that prevent or greatly reduce undesired and harmful effects. Other titles in the series include: Healthy Cities Sustainable Production Sustainable Energy

Used by the OSH Administration's compliance officers as a reference for technical information on safety and health issues, this manual enables both business and industry to evaluate their own facilities for compliance with the Occupational Safety and Health Act. The manual features all compliance and regulatory revisions issued by the Occupational Safety and Health Administration, effective January 20, 1999, and covers such topics as sampling and measurement methods, health hazards, construction operations, health care facilities, ergonomics, and personal protective equipment.

Learn the project management skills you need to survive as an EH&S professional. This book presents a simple-to-use 18-step approach for effective project management. Each of the three phases are explained in detail, using case studies to illustrate the best tools to use and pitfalls to avoid. You'll learn how to identify project objectives and constraints, establish elements and resource needs, create project schedules, find ways to make up for lost time, monitor and measure progress, document the project, and more.

This book contains the proceedings of the First International Conference on Health Hazards and Challenges in the New Working Life, held January 11-13, 1999, in Stockholm, Sweden. The globalisation of the economies has enormous implications for work and labour market structures. Demands for rapid adjustment and flexibility can be perceived as threatening to the employees' need for security and can cause ill health, but it is also important to try to foresee the possible benefits that could result and the constructive adaptations that individuals make. These changing conditions raise new issues and research questions concerning health consequences and people's actions and constructive adaptation. The interdisciplinary research conference in Stockholm on Health Hazards and Challenges in the New Working Life covered areas such as health and social consequences of unemployment, job insecurity, labour market constraints, flexibility in working conditions, and new forms of employment relations and contracts. The proceedings give an overview of the latest research results on these issues, which will be of the utmost importance to working life in the next millennium. The book presents a selection of contributions from highly qualified researchers in psychology, occupational health and sociology and covers three main sections: unemployment and downsizing, flexibilization and stress, and opportunities and constraints in the labour market. It provides an excellent summary and overview of earlier research, together with new findings about adaptation and actions among the unemployed, the effects of new and changing employment contracts upon health, and the polarization of the labour market and itsexclusion of vulnerable groups.

This book presents an innovative method to improve workers' health and prevent occupational accidents: the Change Laboratory, a method of formative intervention that enables the organization's participants to identify, with the help of facilitators, the historical and systemic origins of work processes anomalies (environmental problems, work safety and health, quality and productivity problems, problems related to labor relations, etc). It proposes a cycle of expansive learning that evolves from recognition of the problem to the visualization, testing and consolidation of solutions.The Change Laboratory method was first developed by Finnish researchers in the 90s and has been improved since then by an international network of research centers in ten countries. This volume presents the results of the experiences conducted by the Brazilian research group to apply the methodology to workers' health programs. It adopts a translational approach and seeks to elaborate a method of intervention that goes beyond the mere diagnostics to present solutions to concrete problems based on systematized and participatory research. Collaborative Development for the Prevention of Occupational Accidents and Diseases - Change Laboratory in Worker's Health will be of interest to both researchers and professionals engaged in developing intervention programs to improve safety and health at work, such as occupational health professionals and researchers, organizational psychologists, safety engineers and public agents working with workers' health regulations. The book will also be of interest to occupational health students interested in learning how the Change Laboratory method can be applied to this field of research and activity.

The Crisis Management Cycle is the first holistic, multidisciplinary introduction to the dynamic field of crisis management theory and practice. By drawing together the different theories and concepts of crisis management literature and practice, this book develops a theoretical framework of analysis that can be used by both students and practitioners alike. Each stage of the crisis cycle is explored in turn: Risk assessment Prevention Preparedness Response Recovery Learning Stretching across disciplines as diverse as safety studies, business studies, security studies, political science and behavioural science, The Crisis Management Cycle provides a robust grounding in crisis management that will be invaluable to both students and practitioners worldwide.

This book offers an extensive look into the ways living through the COVID-19 pandemic has deepened our understanding of the crises people experience in their relationships with work. Leading experts explore burnout as an occupational phenomenon that arises through mismatches between workplace and individuals on the day-to-day patterns in work life. By disrupting where, when, and how people worked, pandemic measures upset the delicate balances in place regarding core areas of work life. Chapters examine the profound implications of social distancing on the quality and frequency of social encounters among colleagues, with management, and with clientele. The book covers a variety of occupational groups such as those in the healthcare and education sectors, and demonstrates the advantages and strains that come with working from home. The authors also consider the broader social context of working through the pandemic regarding risks and rewards for essential workers. By focusing on changes in organisational structures, policies, and practices, this book looks at effective ways forward in both recovering from this pandemic and preparing for further workplace disruptions. A wide audience of students and researchers in psychology, management, business, healthcare, and social sciences, as well as policy makers in government and professional organisations, will benefit from this detailed insight into the ways COVID-19 has affected contemporary work attitudes and practices.

- Introduces environment-behavior studies for healthcare design research - Explores how evidence-based design theories can be applied and integrated into healthcare design practice - Presents specific environment-behavior theories in the healthcare environment with case studies - Each chapter includes summary, key terms and study questions

Work has never been as safe as it seems today. Safety has also never been as bureaucratized as it is today. Over the past two decades, the number of safety rules and statutes has exploded, and organizations themselves are creating ever more internal compliance requirements. At the same time, progress on safety has slowed to a crawl. Many incident- and injury rates have flatlined. Worse, excellent safety performance on low-consequence events tends to increase the risk of fatalities and disasters. Bureaucracy and compliance now seem less about managing the safety of the workers we are responsible for, and more about managing the liability of the people they work for. We make workers do a lot that does nothing to improve their success locally. Paradoxically, such tightening of safety bureaucracy robs us of exactly the source of human insight, creativity and resilience that can tell us how success is actually created, and where the next accident may well happen. It is time for Safety Anarchists: people who trust people more than process, who rely on horizontally coordinating experiences and innovations, who push back against petty rules and coercive compliance, and who help recover the dignity and expertise of human work.

The Crisis Management Cycle is the first holistic, multidisciplinary introduction to the dynamic field of crisis management theory and practice. By drawing together the different theories and concepts of crisis management literature and practice, this book develops a theoretical framework of analysis that can be used by both students and practitioners alike. Each stage of the crisis cycle is explored in turn: Risk assessment Prevention Preparedness Response Recovery Learning Stretching across disciplines as diverse as safety studies, business studies, security studies, political science and behavioural science, The Crisis Management Cycle provides a robust grounding in crisis management that will be invaluable to both students and practitioners worldwide.

This book provides leaders in high risk industries a better understanding of how their values and behaviors can influence the organization's safety culture and improve its capacity to bounce back from failure. Examples are illustrated through case studies and practical tools are provided to evaluate and improve an organization's culture by improving leadership capability. This unique book integrates the areas of safety culture and high reliability from the perspective of leadership in a work team environment. Readers of the book will get a fresh perspective on safety culture and reliability that can be translated into practical steps for improving their organization through its leadership.

Society at large tends to misunderstand what safety is all about. It is not just the absence of harm. When nothing bad happens over a period of time, how do you know you are safe? In reality, safety is what you and your people do moment by moment, day by day to protect assets from harm and to control the hazards inherent in your operations. This is the purpose of risk-based thinking, the key element of the six building blocks of Human and Organizational Performance (H&OP). Generally, H&OP provides a risk-based approach to managing human performance in operations. But, specifically, risk-based thinking enables foresight and flexibility-even when surprised-to do what is necessary to protect assets from harm but also achieve mission success despite ongoing stresses or shocks to the operation. Although you cannot prepare for every adverse scenario, you can be ready for almost anything. When risk-based thinking is integrated into the DNA of an organization's way of doing business, people will be ready for most unexpected situations. Eventually, safety becomes a core value, not a priority to be negotiated with others depending on circumstances. This book provides a coherent perspective on what executives and line managers within operational environments need to focus on to efficiently and effectively control, learn, and adapt.

Providing a practical guide to the training and assessment of non-technical skills within high-risk industries, this book will be of direct interest to safety and training professionals working within aviation, healthcare, rail, maritime, and other high-risk industries. Currently, each of these industries are working to integrate non-technical skills into their training and certification processes, particularly in light of increasing international regulation in this area. However, there is no definitive guidance to assist practitioners within these areas with the design of effective non-technical skills training and assessment programs. This book sets out to fully meet this need. It has been designed as a practically focussed companion to the 2008 book Safety at the Sharp End by Flin, O'Connor and Crichton. While Safety at the Sharp End provides the definitive exploration of the need for non-technical skills training, and examines in detail the main components of non-technical skills as they relate to safe operations, the text does not focus on the "nuts and bolts" of designing training and assessment programs. To this end, Training and Assessing Non-Technical Skills: A Practical Guide provides an extension of this work and a fitting companion text.

Professional safety is in danger of extinction. Safety professionals have become complacent and unfocused, ignorantly relying on an 80-year-old paradigm. Lazy gimmicks are substituted for the hierarchy of controls meant to be the foundation of the profession. A $10,000 investment in posters makes zero improvement in safety; a $10,000 investment in machine guarding upgrades can save lives. By blending philosophy, history, and psychology, The Fearless World of Professional Safety in the 21st Century is revolutionary, offering an innovative approach with creative solutions to move a safety program past the malarkey that has devalued professional safety for decades. Using humor and professional experience within a discussion of historical events and published scientific findings, Scott Gesinger explores the history of how current safety practices developed and why these must change if the profession is to survive the 21st century. He discusses new professional philosophies based on best practices in industry, historical examples, scientific research outside of safety, and proven approaches from other disciplines which can successfully guide safety professionals into the future. Gesinger provides a book for every safety professional that is candid, plain-speaking, and eminently approachable, while at the same time provides information that is new, challenging, and engaging.

During the course of any sporting event, critical cognitive and physical tasks are performed within a dynamic, complex, collaborative system comprising multiple humans and artifacts, under pressurized, complex, and rapidly changing conditions. Highly skilled, well-trained individuals walk a fine line between task success and failure, with only slightly inadequate task execution leading to the latter. Promoting cross-disciplinary interaction between the human factors and sports science disciplines, Human Factors Methods and Sports Science: A Practical Guide provides practical guidance on a range of methods for describing, representing, and evaluating human, team, and system performance in sports domains. Traditionally, the application of human factors and ergonomics methods in sports has focused on the biomechanical, physiological, environmental, and equipment-related aspects of sports performance. However, various human factors methods, applied historically in the complex safety critical domains, are suited to describing and understanding sports performance. This book delineates the similarities in the concepts requiring investigation within sports and the more typical human factors domains. The book's focus on cognitive and social human factors methods rather than mainly on the application of physiological ergonomics approaches sets it apart from other books in either field. It covers eight categories of human factor methods: data collection, task analysis, cognitive task analysis, human error identification, situation awareness measurement, workload measurement, team performance assessment, and interface evaluation methods. Constructed so that each chapter can be read non-linearly and independently from one another, the book provides an introduction and overview to each Human Factors topic area, and of each method discussed, along with practical guidance on how to apply them. It also includes detailed descriptions of the different methods, example applications, and theoretical rationale. This allows the concepts to be easily found and digested, and the appropriate method to be easily selected and applied.

Over recent years, many companies have developed an awareness of the importance of an active, rather than passive, approach to wellbeing at work. Whilst the value of this approach is widely accepted, turning theory into effective practice is still a challenge for many companies. The Routledge Companion to Wellbeing at Work is a comprehensive reference volume addressing every aspect of the topic. Split into five parts, it explores different models of wellbeing; personal qualities contributing to wellbeing; job insecurity and organizational wellbeing; workplace supports for wellbeing; and initiatives to enhance wellbeing. The international team of contributors provide a solid foundation to research and practice, including contemporary topics such as architecture, coaching, and fitness in the workplace. Edited by two of the world's leading scholars on the subject, this text is a valuable tool for researchers, students, and practitioners in HRM and organizational psychology.

Winner of the 2018 IDEC Book Award With fifteen essays by scholars and professionals, from fields such as policy and law, Health and Well-being for Interior Architecture asks readers to consider climate, geography, and culture alongside human biology, psychology, and sociology. Since designers play such a pivotal role in human interaction with interior and architectural design, this book sheds light on the importance of a designer's attention to health and well-being while also acknowledging the ever changing built environment. Through various viewpoints, and over 30 images, this book guides designers through ways to create and develop interior designs in order to improve occupants' health and well-being.

How can we care so much about health care yet so little about public health? Before Covid-19, public health programs constituted only 2.5 percent of all US health spending, with the other 97.5 percent going towards the larger health care system. In fact, the United States spends on average $11,000 per citizen per year on health care, but only $286 per person on public health. It seems that Americans value health care, the medical care of individuals, over public health, the well-being of collections of people. In Me vs. Us, primary care doctor and public health advocate Michael Stein takes a hard, insightful look at the larger questions behind American health and health care. He offers eight reasons why our interest in the technologies and delivery of health care supersedes our interest in public health and its focus on the core social, economic, and environmental forces that shape health. Stein documents how public health has continually "lost out" to medicine-from a loss in funding and resources to how we view our personal priorities-and suggests how public health may hold the solutions to our most concerning crises, from pandemics to obesity to climate change. Me vs. Us concludes that individual and public health are inseparable. In the end, Stein argues, we need to recover and sharpen our sense of health based on a reverent appreciation of both perspectives.

This book takes a fresh look at safety decision-making by documenting and examining stories told by front-line managers in three different high-hazard industries: a chemical plant, a nuclear power station and an air-navigation service provider. From Piper Alpha to Deepwater Horizon, accident analysis has stressed the importance of excellent decision-making by those in charge out in the field. Organizations rely critically on the judgement and experience of such senior operations personnel and yet these qualities are undervalued in a business environment that emphasises documentation and measurement. Whilst operational managers are guided by rules, they also draw on their own long experience and can formulate a situation-specific 'line in the sand' to apply the experience of the operating team to complex, real-world situations that rule writers may not have foreseen. This volume refocuses our attention on the people who make these important decisions and the organizational processes that support the best choices. Jan Hayes uses her multi-disciplinary experience to draw together an account of safety decision-making that is both technically robust and yet accessible to academics, practitioners and regulators alike. Readers will see that the stories retold in this book provide a way for operational managers to share their knowledge, experience and expertise - with each other and with us.