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Books > Business & Economics > Industry & industrial studies > Industrial relations & safety > Occupational / industrial health & safety

Operational Decision-making in High-hazard Organizations - Drawing a Line in the Sand (Hardcover, New Ed): Jan Hayes Operational Decision-making in High-hazard Organizations - Drawing a Line in the Sand (Hardcover, New Ed)
Jan Hayes
R4,498 Discovery Miles 44 980 Ships in 12 - 17 working days

This book takes a fresh look at safety decision-making by documenting and examining stories told by front-line managers in three different high-hazard industries: a chemical plant, a nuclear power station and an air-navigation service provider. From Piper Alpha to Deepwater Horizon, accident analysis has stressed the importance of excellent decision-making by those in charge out in the field. Organizations rely critically on the judgement and experience of such senior operations personnel and yet these qualities are undervalued in a business environment that emphasises documentation and measurement. Whilst operational managers are guided by rules, they also draw on their own long experience and can formulate a situation-specific 'line in the sand' to apply the experience of the operating team to complex, real-world situations that rule writers may not have foreseen. This volume refocuses our attention on the people who make these important decisions and the organizational processes that support the best choices. Jan Hayes uses her multi-disciplinary experience to draw together an account of safety decision-making that is both technically robust and yet accessible to academics, practitioners and regulators alike. Readers will see that the stories retold in this book provide a way for operational managers to share their knowledge, experience and expertise - with each other and with us.

Emergency Planning Guide for Utilities (Hardcover, 2nd edition): Francois Le, Jerome Pages, Samuel Mullen Emergency Planning Guide for Utilities (Hardcover, 2nd edition)
Francois Le, Jerome Pages, Samuel Mullen
R3,918 Discovery Miles 39 180 Ships in 12 - 17 working days

An increase in major natural disasters-and the growing number of damaging events involving gas, electric, water, and other utilities-has led to heightened concerns about utility operations and public safety. Due to today's complex, compliance-based environment, utility managers and planners often find it difficult to plan for the action needed to help ensure organization-wide resilience and meet consumer expectations during these incidents. Emergency Planning Guide for Utilities, Second Edition offers a working guide that presents new and field-tested approaches to plan development, training, exercising, and emergency program management. The book will help utility planners, trainers, and responders-as well as their vendors and suppliers-to more effectively prepare for damaging events and improve the level of the utility's resilience. It also focuses on planning needed in the National Incident Management System and ICS environment that many utilities are embracing going forward. In doing so, utilities will be able to improve the customer experience while reducing the impact that damaging events have on the utility's infrastructure, people, and resources.

Settled Asbestos Dust Sampling and Analysis (Paperback): James R. Millette, Steve M. Hays Settled Asbestos Dust Sampling and Analysis (Paperback)
James R. Millette, Steve M. Hays
R1,416 Discovery Miles 14 160 Ships in 12 - 17 working days

Settled Asbestos Dust Sampling and Analysis compiles the most significant data on asbestos in settled dust. This ready reference presents an analysis of settled dusts and surface particles of all sizes for asbestosthat is useful for qualitative and quantitative assessment and helps to determine the source of fibers. The main scope of this reference includes sample collection, sample analyses, and interpretation of settled dust data, as well as the use of such data for purposes including asbestos abatement projects and in-place management programs. Sections on lead and other particulates are also included.

OHS Electronic Management Systems for Construction (Hardcover, New): Imriyas Kamardeen OHS Electronic Management Systems for Construction (Hardcover, New)
Imriyas Kamardeen
R4,788 Discovery Miles 47 880 Ships in 12 - 17 working days

Occupational accidents have a massive personal and social cost as well as a major financial cost. The construction industry is one of the most dangerous industries, accounting for around 20-30% of all occupational deaths worldwide. The accompanying financial cost is either absorbed directly or passed on in the form of higher insurance costs. In addition, regulatory bodies have started to impose legal accountability on all the parties along the construction supply chain. OHS is hard to implement. Construction projects are complex, with a fluid workforce, and the regulatory framework is highly elaborate. OHS Electronic Management Systems for Construction presents a theoretical framework which is designed to overcome these difficulties, integrating OHS management in construction using knowledge management and web technologies. This framework is explained in a clear step-by-step way, as are features such as a systematically developed corporate safety memory, and a virtual learning portal to facilitate on-demand safety training. The ultimate aim of this book is to aid the development of an established safety culture at the organisational level, and the formation of an industry-wide community of safety practice. This is essential reading for OHS professionals and construction managers attempting to change their industry for the better, as well as advanced students and researchers.

Introduction to Health and Safety at Work - for the NEBOSH National General Certificate in Occupational Health and Safety... Introduction to Health and Safety at Work - for the NEBOSH National General Certificate in Occupational Health and Safety (Hardcover, 7th edition)
Ed Ferrett, Phil Hughes MBE
R4,124 Discovery Miles 41 240 Ships in 12 - 17 working days

The definitive textbook for the NEBOSH National General Certificate course, fully up to date with the 2019 syllabus More than 12,000 students a year pursue National General Certificate in the UK, and this is the market-leading textbook dedicated to that qualification. An extremely high-quality textbook written by renowned authors and supported by a companion website, it provides the very best package for students of the NEBOSH National General Certificate.

The Comprehensive Handbook of School Safety (Hardcover, New): E. Scott Dunlap The Comprehensive Handbook of School Safety (Hardcover, New)
E. Scott Dunlap
R4,520 Discovery Miles 45 200 Ships in 12 - 17 working days

In most schools you will probably see one, if not all of the following: Metal detectors to prevent handguns and other weapons from being brought onto school property Students in standardized uniforms to prevent the appearance of gang affiliations Police officers patrolling the property to deter violent activity as well as respond to incidents Such evolutions have forever changed how we view the safety of our students. However, the phrase "school safety" goes beyond these issues of security put in place to protect students, faculty, and staff. Environmental factors also play a role. The Comprehensive Handbook of School Safety expands the dialogue on school safety to comprehensively address the spectrum of safety risks such as bullying, fire safety, playground and transportation safety, and more. Based on research and practical experience, it helps school administrators develop appropriate programs that protect all individuals from harm. Author E. Scott Dunlap brings his experience in OSHA and DOT compliance, behavior-based safety, and organizational safety culture to bear on the issue of school safety. He presents school safety from a holistic perspective and details vulnerability assessment tools and incident investigation forms to help schools develop a comprehensive safety program. By focusing on this range of issues, the book's dynamic perspective puts the keys to achieving an effective safety program within easy reach.

How Journalism Uses History (Hardcover): Martin Conboy How Journalism Uses History (Hardcover)
Martin Conboy
R4,196 Discovery Miles 41 960 Ships in 12 - 17 working days

How Journalism Uses History examines the various ways in which journalism uses history and historical sources in order to better understand the relationships between journalists, historians and journalism scholars. It highlights the ambiguous overlap between the role of the historian and that of the journalist, and underlines that there no longer seems to be reason to accept that one begins only where the other ends. With Journalism Studies as a developing subject area throughout the world, journalism history is becoming a particularly vivacious field. As such, How Journalism Uses History argues that, if historical study of this kind is to achieve its full potential, there needs to be a fuller and more consistent engagement with other academics studying the past: political, social and cultural historians in particular, but also scholars working in politics, sociology, literature and linguistics. Contributors in this book discuss the core themes which inform history's relationship with journalism from a wide range of geographical and methodological perspectives. They aim to create more ambitious conversations about using journalism both as a source for understanding the past, and for clarifying ideas about its role as constituent of the public sphere in using discourse and tradition to connect contemporary audiences with history. This book was originally published as a special issue of Journalism Practice.

Historical Geography: Progress and Prospect (Routledge Revivals) (Paperback): Michael Pacione Historical Geography: Progress and Prospect (Routledge Revivals) (Paperback)
Michael Pacione
R1,367 Discovery Miles 13 670 Ships in 12 - 17 working days

Historical geography has been a major area of activity in recent years. Much of the recent work and research findings have been extremely valuable to historians and archaeologists and as background to the study of contemporary geography. This reissue, first published in 1987, presents an overview of contemporary developments in all the major branches of the discipline. As such it provides a valuable introduction to the subject, a review of the latest state of the art and a pointer to future research directions.

Health and Safety at Work Revision Guide - for the NEBOSH National General Certificate in Occupational Health and Safety... Health and Safety at Work Revision Guide - for the NEBOSH National General Certificate in Occupational Health and Safety (Hardcover, 4th edition)
Ed Ferrett
R4,026 Discovery Miles 40 260 Ships in 12 - 17 working days

This companion to the bestselling Introduction to Health and Safety at Work will help you prepare for the written assessments on the NEBOSH National General Certificate in Occupational Health and Safety (2019 specification). It provides complete coverage of the syllabus in bite-sized chunks and will help you learn and memorise the most important areas, with links provided back to the main Introduction to Health and Safety at Work text to help you consolidate your learning. Small and portable, making it ideal for use anywhere: at home, in the classroom or on the move Includes specimen questions and answers based on recent examination papers Everything you need for productive revision in one handy reference source This revision guide is written by an experienced lecturer and former Vice Chairman of NEBOSH, who has spent many years helping students become accredited by NEBOSH.

Discrimination Law Issues for the Safety Professional (Hardcover, New): Thomas D. Schneid Discrimination Law Issues for the Safety Professional (Hardcover, New)
Thomas D. Schneid
R5,692 Discovery Miles 56 920 Ships in 12 - 17 working days

Safety professionals communicate, directly and indirectly with a large number of employees and others on a daily basis. While not lawyers, they regularly deal with legal issues. A subset of their responsibilities includes how to discuss safety without crossing the discriminatory line. To do this, they need an understanding of discrimination laws. Discrimination Law Issues for the Safety Professional gives them exactly that. It provides general knowledge of the laws and regulations that offer protection to employees and individuals against discrimination in the workplace.

Created by safety expert Thomas Schneid, specifically for safety professionals, the book takes a proactive approach to identifying situations where potential discrimination against an employee or individual may occur, and supplies guidance on how to take immediate action to address the potential discriminatory situation. Schneid also identifies "red flag" situations where potential discrimination against an employee or individual may surface and safety professionals should proceed with caution. Once they can recognize these red flags, they can take immediate action to address the potential discriminatory situation.

Although many texts address discrimination in the workplace, very few, if any, educate individuals and employers on how to prevent" "acts and omissions in the workplace that can result in discrimination from a safety perspective. With the multitude of laws and regulations addressing the prohibition of discrimination in the workplace, often legal actions result from individuals and employers simply not being knowledgeable in the requirements of the law. Written in clear, plain language, not legalese or business speak, this book delineates the procedures that safety professionals need to know in the area of labor, employment, and other laws impacting the safety function.

Safety Performance in a Lean Environment - A Guide to Building Safety into a Process (Hardcover): Paul F. English Safety Performance in a Lean Environment - A Guide to Building Safety into a Process (Hardcover)
Paul F. English
R2,883 Discovery Miles 28 830 Ships in 12 - 17 working days

As changing customer demands and shifting world markets continue to put a strain on businesses in all sectors, your business needs every advantage to stay competitive. Many people may think of Lean processes as suitable only for the manufacturing floor, but that couldn't be further from the truth. Safety Performance in a Lean Environment: A Guide to Building Safety into a Process demonstrates how Lean tools can eliminate waste in your safety program, making it an important piece not only in keeping your organization safe but also in keeping it globally competitive. Written by safety pro Paul F. English, this book explores tools such as Lean manufacturing, DMAIC processes, and Kepner-Trego problem solving and how to use them to increase efficiency and eliminate waste in safety programs. He goes on to discuss value-based management, a technique identified as a leading business model for any organization wanting to catch "The Toyota Way." These processes help you build, incorporate, and sustain a safety program and understand how to get and maintain a foothold for the safety program in times of change. Here's what you get: Real safety solutions for a Lean environment Methods for setting up standard work for EHS professionals How-tos for JSA and pre-task analysis to help develop standardized work Tips and tricks that everyone can use to jump start a stalled safety program No book currently on the market discusses Lean manufacturing or Six Sigma processes and links them to the occupational safety or environmental science. Yet these are the areas where the need for Lean processes is becoming acute. English demonstrates how to anticipate paradigm shifts in management models and how environmental health and safety fits into the model. He defines what adds value to the safety and manufacturing process as well as to the customer. These changes may include a change in daily, weekly or monthly metrics that can help or harm a safety program. Defining what adds value to the safety and manufacturing process and the customer helps you understand how to build safety into a process, creating a strong safety program.

Management Obligations for Health and Safety (Paperback, New): Gregory W Smith Management Obligations for Health and Safety (Paperback, New)
Gregory W Smith
R1,758 Discovery Miles 17 580 Ships in 12 - 17 working days

In recent years, the safety management field has placed leadership and commitment at the center of effective workplace health and safety programs. At the same time, personal liability for workplace health and safety has increased, resulting in poor outcomes for individual managers. Discussing the minimum expectations that courts and tribunals have of managers, Management Obligations for Health and Safety examines the relationship between those expectations and effective safety performance.

The book looks at safety management from the perspective of management obligations. What expectations are placed on managers at all levels of an organization to ensure that the workplace and systems of work are safe, and how are these expectations considered and analyzed by courts and public inquiries? As importantly, the book explores how management actions in relation to these obligations and expectations influence, positively or negatively, the safety performance of an organization. With examples drawn from legal and quasi-legal processes, one of the more enlightening and thought-provoking features of this book is the extensive use of cross examination taken from various proceedings.

No one person reacts the same to finding him- or herself responsible for managing the aftermath of a death at work, or having to deal with the immediate pressure of being subject to interviews and investigation by safety regulators (much less the drawn-out experience of the legal process), but one of the most constant reactions is "Why didn't anybody tell me about this?" Stressing the importance of safety culture, this book details the true nature of the expectations that are placed on managers by virtue of their obligation to provide a safe workplace.

Safe use of work equipment - Provision and Use of Work Equipment Regulations 1998, approved code of practice and guidance... Safe use of work equipment - Provision and Use of Work Equipment Regulations 1998, approved code of practice and guidance (Paperback, 4th ed., 2014)
Great Britain. Health And Safety Executive
R764 Discovery Miles 7 640 Ships in 9 - 15 working days
Regulatory Governance and Risk Management - Occupational Health and Safety in the Coal Mining Industry (Hardcover): Binglin Yang Regulatory Governance and Risk Management - Occupational Health and Safety in the Coal Mining Industry (Hardcover)
Binglin Yang
R3,916 Discovery Miles 39 160 Ships in 12 - 17 working days

Regulatory Governance and Risk Management will be the first book addressing the diffusion of risk-based governance in the coal mining industry from a health and safety standpoint. More specifically, it aims to understand a puzzling phenomenon. Since the 1990s, the approach of risk-based governance has been widely adopted in almost all developed countries in Europe and commonwealth countries. It, however, has diffused much more slowly in the U.S. Using a diffusion approach and comparisons between Australia and the U.S., this book examines mechanisms that both drive and prevent the diffusion of risk-based governance in the coal mining industry.

This book has two major selling points. First, this is a timely work given the Upper Big Branch coal mine explosion occurred in April, 2010. After this disaster, many asked why an enhanced level of enforcement after 2006 has not prevented catastrophic accidents from occurring and why risk-based governance, which helps other countries achieve better safety performance, has been largely ignored in the U.S. This book answers these questions and makes recommendations on how to remove barriers in moving toward risk-based governance. Second, this book is readable because it embeds theories into storytelling and gives particular emphasis on the influence of key strategic individuals.

Ergonomics in the Automotive Design Process (Hardcover, New): Vivek D. Bhise Ergonomics in the Automotive Design Process (Hardcover, New)
Vivek D. Bhise
R3,345 Discovery Miles 33 450 Ships in 12 - 17 working days

The auto industry is facing tough competition and severe economic constraints. Their products need to be designed "right the first time" with the right combinations of features that not only satisfy the customers but continually please and delight them by providing increased functionality, comfort, convenience, safety, and craftsmanship. Based on the author's forty plus years of experience as a human factors researcher, engineer, manager, and teacher who has conducted numerous studies and analyses, Ergonomics in the Automotive Design Process covers the entire range of ergonomics issues involved in designing a car or truck and provides evaluation techniques to avoid costly mistakes and assure high customer satisfaction. The book begins with the definitions and goals of ergonomics, historic background, and ergonomics approaches. It covers human characteristics, capabilities, and limitations considered in vehicle design in key areas such as anthropometry, biomechanics, and human information processing. It then examines how the driver and the occupants are positioned in the vehicle space and how package drawings and/or computer-aided design models are created from key vehicle dimensions used in the automobile industry. The author describes design tools used in the industry for occupant packaging, driver vision, and applications of other psychophysical methods. He covers important driver information processing concepts and models and driver error categories to understand key considerations and principles used in designing controls, displays, and their usages, including current issues related to driver workload and driver distractions. The author has included only the topics and materials that he found to be useful in designing car and truck products and concentrated on the ergonomic issues generally discussed in the automotive design studios and product development teams. He distills the information needed to be a member of an automotive product development team and create an ergonomically superior vehicle.

Genomic Politics - How the Revolution in Genomic Science Is Shaping American Society (Hardcover): Jennifer Hochschild Genomic Politics - How the Revolution in Genomic Science Is Shaping American Society (Hardcover)
Jennifer Hochschild
R740 R605 Discovery Miles 6 050 Save R135 (18%) Ships in 9 - 15 working days

A groundbreaking analysis of how the genomic revolution is transforming American society and creating new social divisions-some along racial lines-that promise to fundamentally shape American politics for years to come. The emergence of genomic science in the last quarter century has revolutionized medicine, the justice system, and our understanding of who we are. We use genomics to determine guilt and exonerate the falsely convicted; devise new medicines; test embryos; and discover our ethnic and national roots. One might think that, given these advances, most would favor the availability of genomic tools. Yet as Jennifer Hochschild explains in Genomic Politics, the uses of genomic science are both politically charged and hotly contested. After all, genomics might result in bioterrorism, a demand for "designer babies," or a revival of racial biology. Political divisions around genomics do not follow the usual left-right ideological divides that dominate most of American politics. Through four controversial innovations resulting from genomic science-medicines for heart disease approved for use by only African-Americans, on the grounds of genetic distinctiveness; use of DNA evidence in the criminal justice system; the search for one's roots through genetic ancestry; and the use of genetic tests in prenatal exams-Hochschild reveals how the phenomenon is polarizing America in novel ways. Advocates of genomic science argue that these applications will make life better, while opponents point out the potential for misuse-from racial profiling to "selecting out" fetuses that gene tests show to have conditions like Down syndrome. Hochschild's central message is that the divide hinges on answers to two questions: How significant are genetic factors in explaining human traits and behaviors? And what is the right balance between risk acceptance and risk avoidance for a society grappling with innovations arising from genomic science? Experts differ among themselves about who should make decisions about governing genomics' uses, and Americans as a whole trust almost no one to do so. A deeply researched and original analysis of the politics surrounding one of the signal issues of our times, this is essential reading for anyone interested in how the genetics revolution is shaping society.

Essentials of Safety - Maintaining the Balance (Paperback): Ian Long Essentials of Safety - Maintaining the Balance (Paperback)
Ian Long
R1,447 Discovery Miles 14 470 Ships in 12 - 17 working days

Presents detailed focus on what a leader can do, regardless of the level of the leader. Covers remedies for barriers to enabling characteristics to shine. Discusses both quantitative and qualitative measures for the characteristics. Explores the why, what and how of learnable traits and characteristics of individuals-as-leaders.

Asbestos - Risk Assessment, Epidemiology, and Health Effects, Second Edition (Hardcover, 2nd edition): Ronald F. Dodson, Samuel... Asbestos - Risk Assessment, Epidemiology, and Health Effects, Second Edition (Hardcover, 2nd edition)
Ronald F. Dodson, Samuel P. Hammar
R6,328 Discovery Miles 63 280 Ships in 12 - 17 working days

The first edition of Asbestos: Risk Assessment, Epidemiology, and Health Effects received critical acclaim due to the interdisciplinary nature of its content. Editors Ronald Dodson and Samuel Hammar have carefully kept this popular focus while updating and expanding the topics covered in the first edition with the help of internationally known experts. While there are hundreds of books available on many different aspects of asbestos, none contain the encyclopedic, comprehensive coverage you will find here. See What's New in the Second Edition: Definitions of asbestos by different methodologies and the potential impact that those forms have on health Internationally accepted sampling/analytical schemes Findings of major asbestos-related diseases that continue to increase in most industrialized countries where asbestos is widely used Information on asbestos-induced diseases in biological systems Expanded regulations chapter Copiously illustrated with diagrams, tables, and photographs, including some in color, the book remains an interdisciplinary resource on the major issues in asbestos exposure and human health, with coverage that spans history, pathology, and epidemiology as well as sampling, analysis, and regulatory issues. The editors' expertise and careful updating set this book apart, making it a comprehensive resource that interlinks diverse specialties. They provide an updated and expanded state-of-the-art discussion of important interdisciplinary factors associated with asbestos-related issues in an easy-to-use reference.

Learning Curves - Theory, Models, and Applications (Hardcover, New): Mohamad Y. Jaber Learning Curves - Theory, Models, and Applications (Hardcover, New)
Mohamad Y. Jaber
R4,394 Discovery Miles 43 940 Ships in 12 - 17 working days

Written by international contributors, Learning Curves: Theory, Models, and Applications first draws a learning map that shows where learning is involved within organizations, then examines how it can be sustained, perfected, and accelerated. The book reviews empirical findings in the literature in terms of different sources for learning and partial assessments of the steps that make up the actual learning process inside the learning curve.

Traditionally, books on learning curves have focused either on cost accounting or production planning and control. In these books, the learning curve has been treated as a forecasting tool. This book synthesizes current research and presents a clear picture of organizational learning curves. It explores how organizations improve other measures of organizational performance including quality, inventory, and productivity, then looks inside the learning curve to determine the actual processes through which organizations learn.

Historical Geography: Progress and Prospect (Routledge Revivals) (Hardcover): Michael Pacione Historical Geography: Progress and Prospect (Routledge Revivals) (Hardcover)
Michael Pacione
R5,103 Discovery Miles 51 030 Ships in 12 - 17 working days

Historical geography has been a major area of activity in recent years. Much of the recent work and research findings have been extremely valuable to historians and archaeologists and as background to the study of contemporary geography. This reissue, first published in 1987, presents an overview of contemporary developments in all the major branches of the discipline. As such it provides a valuable introduction to the subject, a review of the latest state of the art and a pointer to future research directions.

Safety Culture - Assessing and Changing the Behaviour of Organisations (Hardcover, New Ed): Safety Culture - Assessing and Changing the Behaviour of Organisations (Hardcover, New Ed)
R3,833 Discovery Miles 38 330 Ships in 9 - 15 working days

Facility safety is an important commercial risk and it has to be managed insists John Taylor in Safety Culture. Following an accident, the lack of a 'good' safety management system, compounded by a 'poor' safety culture, is a charge often laid on organisations. Accidents can take up to thirty percentage points off annual profits and, often, failure to manage safety has a much larger social cost that can involve fatalities or serious injury to members of the workforce and public. This has been starkly demonstrated in the railway industry, the international atomic energy industry, and through events in the oil exploration and refinery industry. In business terms, the ultimate cost can be receivership. Safety Culture highlights examples ranging from the loss of the Titanic, to Bhopal, and the Tokaimura criticality event. In it Dr Taylor argues that to minimise risks, any hazardous facility requires robustly engineered safety systems, an effective management system and a developed organisational safety culture. Safety culture is a complex social/scientific concept and Dr Taylor demystifies it with reference to theory normally associated with mainstream business development and change processes. Sections of the book deal with using safety culture theory as a predictive model, the assessment of safety culture, and how to influence culture change to produce the desired organisational behaviours. This is a practically focused book from an author with vast experience at the top level of high hazard industries, he brings together current academic thinking on the concept of safety culture and provides authoritative practical guidance for operational executives, managers and for students in science, safety technology and engineering disciplines.

Aircraft Interior Comfort and Design (Paperback): Peter Vink Aircraft Interior Comfort and Design (Paperback)
Peter Vink
R1,750 Discovery Miles 17 500 Ships in 10 - 15 working days

What should every airline and manufacturer know about comfort? What can we learn from studies in the scientific literature? What do most passengers know about comfort and how can we translate that into interior design? Where can I find the latest knowledge and research useful for designing aircraft seats? Although the answers to these questions are available, they have often been hard to find. Until now. Based on studies conducted by the author and the latest knowledge on comfort, Aircraft Interior Comfort and Design links scientific research on customer likes and dislikes with technical know-how of aircraft interior design. It contains theoretical information on comfort gathered directly from the voice of the passenger, specific tips and photographs on passenger likes and dislikes, and an overview of the latest scientific demands for passenger seats. Presenting the results of current research and development in the aircraft interior industry, this book provides insight that, when applied to the daily work of managing the passenger experience, can lead to further improvements. The author makes the case for using improved comfort as a selling tool and identifies new opportunities for comfort improvement in the different phases of the passenger experience. He demonstrates how by optimizing the passengers' senses at each phase, you can design comfort back into flying.

Occupational Health Guide to Violence in the Workplace (Paperback): Thomas D. Schneid Occupational Health Guide to Violence in the Workplace (Paperback)
Thomas D. Schneid
R1,893 Discovery Miles 18 930 Ships in 12 - 17 working days

20 murders every week. 18,000 assaults in the same time. All on the job. Sharp increases in workplace violence continue to take an unfortunate toll on American business-and its employees, families and communities. Preventative measures may be well-intentioned, but pose troubling conflicts in themselves, pitting each employee's privacy vs. overall worker protection. A full-self evaluation of your business and its personnel may be the key to safeguard against workplace violence. Thomas D. Schneid's Occupational Health Guide to Violence in the Workplace provides the important guidelines for that careful, all-encompassing examination. Most books on workplace violence focus on psychological profiles. In a change of pace, Schneid examines the issue from a safety/health professional's viewpoint, taking all angles, legal issues, and potential ramifications into account. Chapters focus on not only in-house efforts to prevent violent incidents, but also government and legal standards directly or indirectly related to worker's rights and corporate liability. Make every effort to prevent workplace violence from hitting home: start with advice from the Occupational Health Guide to Violence in the Workplace

Advances in Cross-Cultural Decision Making (Hardcover, New): Dylan Schmorrow, Denise Nicholson Advances in Cross-Cultural Decision Making (Hardcover, New)
Dylan Schmorrow, Denise Nicholson
R5,737 Discovery Miles 57 370 Ships in 12 - 17 working days

The primary focus of the Cross Cultural Decision Making field is specifically on the intersections between psychosocial theory provided from the social sciences and methods of computational modeling provided from computer science and mathematics. While the majority of research challenges that arise out of such an intersection fall quite reasonably under the rubric of "human factors", although these topics are broad in nature, this book is designed to focus on crucial questions regarding data acquisition as well as reconciliation of mathematical and psychosocial modeling methodologies. The utility of this area of research is to aid the design of products and services which are utilized across the globe in the variety of cultures and aid in increasing the effectiveness of cross-cultural group collaboration. To aid a researcher in defining the requirements and metrics for this complex topic applications and use cases of CCDM can be found in sections: I. Applications of Human, Social, Culture Behavioral Modeling Technology IV. Cross Cultural Decision Making: Implications for Individual and Team Training X. Tactical Culture Training: Narrative, Personality, and Decision-Making XII. Use Cases of Cross Cultural Decision Making Theories and techniques for understanding, capturing, and modeling the components of Culture are covered in these sections: II. Assessing and Developing Cross-Cultural Competence III. Civilizational Change: Ideological, Economic, and Historical Change V. Cultural Models for Decision Making VI. Extracting Understanding from Diverse Data Sources VII. Hybrid & Multi-Model Computational Techniques for HSCB Applications IX. Socio-cultural Models and Decision-Making VIII. Sense Making in Other Cultures: Dynamics of Interaction XI. Understanding The science and technology provided in this book represents the latest available from the international community. It is hoped that this content can be used to tackle two of the biggest challenges in this area: 1) Unification and standardization of data being collected for CCDM applications/research so these data can support as many different thrusts under the CCDM umbrella as possible; and 2) Validation and verification with respect to utility and underlying psychosocial theory. Solutions for both of these must be in the context of, and will require, sound methods of integrating a complex array of quite different behavioral models and modeling techniques. This book would of special value to researchers and practitioners in involved in the design of products and services which are marketed and utilized in a variety of different countries Seven other titles in the Advances in Human Factors and Ergonomics Series are: Advances in Human Factors and Ergonomics in Healthcare Advances in Applied Digital Human Modeling Advances in Cognitive Ergonomics Advances in Occupational, Social and Organizational Ergonomics Advances in Human Factors, Ergonomics and Safety in Manufacturing and Service Industries Advances in Ergonomics Modeling & Usability Evaluation Advances in Neuroergonomics and Human Factors of Special Populations

Safety Management - A Qualitative Systems Approach (Paperback): John Davies, Alastair Ross, Brendan Wallace Safety Management - A Qualitative Systems Approach (Paperback)
John Davies, Alastair Ross, Brendan Wallace
R1,854 Discovery Miles 18 540 Ships in 12 - 17 working days

Professionals striving for accident reduction must deal with systems in which both technical and human elements play equal and complementary roles. However, many of the existing techniques in ergonomics and risk management concentrate on plant and technical issues and downplay human factors and "subjectivity." Safety Management: A Qualitative Systems Approach describes a body of theories and data that addresses safety by drawing on systems theory and applied psychology, stressing the importance of human activity within systems. It explains in detail the central roles of social consensus and reliability and the nature of verbal reports and functional discourse. This text presents a new approach to safety management, offering a path to both greater safety and to economic savings. It presents a series of methodological tools that have proven to be reliable through extensive use in the rail and nuclear industries. These methods allow organizational and systems failures to be analyzed much more effectively in terms of quantity, precision, and usefulness. The concepts and tools described in this book are particularly valuable for reliability engineers, risk managers, human factors specialists, and safety managers and professionals in safety-critical organizations.

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