How will the travel and tourism industry respond to the terrorist attacks on America?The recent terrorist attacks in the United States and their repercussions for the travel and leisure industries have focused more attention on tourism safety and security issues than ever before. The impact on tourism destinations and businesses, as well as on traveler behavior, will be significant. Recent events require further analysis not only of how travel safety may be improved but also how security issues may be seen in terms of tourism marketing and management so that the industry is able to better respond to such challenges.In this, an era of turbulent global relationships, the need for destination marketing organizations to demonstrate that they are safe for tourists has become increasingly important. Negative publicity, often unrelated to on-the-ground reality, may also serve to affect tourist perceptions.Safety and Security in Tourism: Relationships, Management, and Marketing examines: the effects of the September 11, 2001 attacks on the tourism industry and how the industry is responding the importance of safety as a factor in destination or activity choice case studies of destination and business responses to past political instability and/or attacks against tourists safety, security and destination image the role of the media in influencing consumer perceptions of travel safety consumer awareness of travel advisories and their influence on behavior the role of insurance in the travel industry consumer awareness and acceptance of security measures in travel and tourism safety and security as a component in destination marketing crisis and risk management in the tourism industry cross-border security and visa controls and their implications for tourism safety and security measures for tourists in different sectors and in airportsTourism has often been cited as a force for peace, yet tourism is typically one of the first industrial casualties of war and political unrest. This book examines tourism safety and security issues to give you a better knowledge base from which to respond to future events.

The Blame Machine describes how disasters and serious accidents result from recurring, but potentially avoidable, human errors. It shows how such errors are preventable because they result from defective systems within a company. From real incidents, you will be able to identify common causes of human error and typical system deficiencies that have led to these errors. On a larger scale, you will be able to see where, in the organisational or management systems, failure occurred so that you can avoid them.
The book also describes the existence of a 'blame culture' in many organisations, which focuses on individual human error whilst ignoring the system failures that caused it. The book shows how this 'blame culture' has, in the case of a number of past accidents, dominated the accident enquiry process hampering a proper investigation of the underlying causes.
Suggestions are made about how progress can be made to develop a more open culture in organisations, both through better understanding of human error by managers and through increased public awareness of the issues. The book brings together documentary evidence from recent major incidents from all around the world and within the Rail, Water, Aviation, Shipping, Chemical and Nuclear industries.
Barry Whittingham has worked as a senior manager, design engineer and consultant for the chemical, nuclear, offshore oil and gas, railway and aviation sectors. He developed a career as a safety consultant specializing in the human factors aspects of accident causation. He is a member of the Human Factors in Reliability Group, and a Fellow of the Safety and Reliability Society.
* Increases safety by showing how to remove blameand how to develop foolproof safety systems
* Draws together documentary evidence of real accidents to demonstrate the different types of human error, and preventative actions
* Covers a range of disciplines - occupational psychology, engineering, safety of major installations

Work-related illness and injury is costing organisations in the UK up to 18 billion per year. As employers have statutory duties under both the "Health and Safety at Work etc. Act 1974" and the "Management of Health and Safety at Work Regulations 1999" with regard to occupational health, it is essential that they are aware of their duties and the legal requirements.
Tolley's Guide to Managing Employee Health is designed for all those responsible for managing the health of employees and gives comprehensive guidance on how to set up and manage an employee health strategy. It clarifies the duties outlined by law so the employer can feel confident they are complying with the latest legislation.
It includes comprehensive guidance on how to manage the risk to employee health in your organization and, more specifically, how to conduct risk assessments.
Also covered are topical issues such as:
* Sick Building Syndrome
* Alcohol and Drugs
* Asbestos
* Stress
* Violence in the Workplace
* RSI (Repetitive Strain Injury)
* Legionellosis
Guidance on sensitive issues such as long-term sickness and unauthorized workplace absence are also addressed, enabling the manager to act with confidence.
Each chapter includes a full discussion on the subject matter in hand, complete with relevant checklists so you can ensure that your own employee health strategy is being monitored and managed in the most effective way, whilst always complying with the law.
* Provides guidance on sensitive issues such as long-term sickness and unauthorized workplace absence
* Each chapter includes checklists to ensure compliance with the law.

Springer has here produced a major debut in English-language publications. It 's the first book to describe very recent methods for pipe defect assessment such as notch fracture mechanics and critical gross strain. Pipelines remain the least expensive transcontinental mean of transport compared to the rail-bound or terrestrial transport. It has become increasingly paramount to ensure the safe utilization of such plant in order to prevent economical, social and ecological losses. This book adds much to the body of knowledge in this area.

Examining the relationship between employment and rates of pay, this book discusses how the choice between different forms of business organization may affect this relationship. For the purposes of the discussion a simple model of an imperfectly competitive economy is constructed and then examined in operation with different organizational forms for the competing firms. Chapters cover the following: The Captialist Wage Economy; The Non-Discriminating Labour Co-operative; The Capitalist Sharing Economy; Discriminating Labour-Capital Partnerships.

Explores SMS as it is implemented in aviation based on examples from several countries and regions, namely the UK, USA, and Australia. Presents a socio-historical analysis of how SMSs emerged in high-risk industries. Provides insights to explain the existing limitations of SMS. Proposes new avenues to reach beyond the limitations of SMS. Discusses the COVID-19 pandemic within the framework of risk analysis.

Providing care and treatment for patients usually requires moving and handling activities, associated with high rates of back injuries for nursing staff. Over the last 20 years a number of guidelines have been published based on professional consensus. Evidence-Based Patient Handling tackles the challenge of producing an evidence base to support clinical practice and is presented in three sections tasks, equipment and interventions. This book challenges previously held opinions about moving and handling and provides the foundation for future practice.

Health and Safety at Work: Key Terms provides instant information to readers on a range of key terms used in health and safety at work. The book, produced in A-Z format, incorporates the principal legal, technical and practical terms derived from statutes, regulations, approved codes, case law and other appropriate publications. As such, it will be of particular use to health and safety practitioners, those studying for degrees in occupational health and safety and courses run by NEBOSH, and those engaged in enforcement activities, such as Health and Safety Executive inspectors, environmental health officers and fire protection officers.The key terms referenced and explained include: accident statistics; absolute duties; distance guard; noise-induced hearing loss; oxidising classifications; relevant statutory provisions.

Throughout the 1980s, the issue of substance abuse testing became increasingly important to employers. And now the growing problem of AIDS and its impact on the workplace provides a related area of concern. In this work, Donald Klingner tells human resource professionals what they need to know about both these topics. The book carefully details the effects these problems have on employers, and provides specific recommendations for human resource management policy and practice which can reduce the employer's costs and legal liability risks while preserving employee rights.

Following a general introduction that lays the foundation for the discussion, the book is divided into two main sections. The first addresses the intricacies of substance abuse and testing, presenting six chapters that survey substance abuse in the workplace; substance abuse testing techniques; substance abuse testing and the law; personnel policies and practices; employee assistance programs; and working with employees and unions. The second section covers the issue of AIDS and AIDS testing through four chapters: AIDS in the workplace; AIDS testing techniques; AIDS testing and the law; and personnel policies and practices. A concluding chapter provides a summary of both areas. This work will be a valuable reference tool for public and private-sector managers--supervisors, managers, trainers and personnel specialists--responsible for developing or implementing substance abuse or AIDS policy and practice. Public, college and university libraries will also find it a timely addition to their collections.

Reviews actual events and case studies that chronicle the evolution of safety precautions, the establishment of emergency planning requirements, and the design of advanced warning and control systems This authoritative reference/text analyzes health and hazard risk assessment in commercial, industrial, and refining industries-emphasizing legal requirements, emergency planning and response, safety equipment, process implementation, and occupational and environmental protection exposure guidelines. Presents applications and calculations for risk analysis of real systems, as well as numerous end-of-chapter examples and references Containing practical process diagrams for plant equipment, valves, piping, and control systems, Health, Safety, and Accident Management in the Chemical Process Industries covers laws for disaster planning by federal, state, and local governments the implementation of safeguards in chemical process design proper plant operation when using reactors, mass transfer units, heat exchangers, and ancillary devices the physical and chemical properties and health effects of chlorine, ammonia, hydrogen fluoride, sulfuric acid, and ethylene dose-response evaluation and risk characterization and more Offering system checklists as well as effective evacuation procedures, Health, Safety, and Accident Management in the Chemical Process Industries is an invaluable resource for chemical, industrial, manufacturing, and environmental engineers; public safety, human services, and health care managers and administrators; social workers; and public policy specialists; and an ideal text for upper-level undergraduate and graduate students in these disciplines.

Tavistock Press was established as a co-operative venture between the Tavistock Institute and Routledge & Kegan Paul (RKP) in the 1950s to produce a series of major contributions across the social sciences. This volume is part of a 2001 reissue of a selection of those important works which have since gone out of print, or are difficult to locate. Published by Routledge, 112 volumes in total are being brought together under the name The International Behavioural and Social Sciences Library: Classics from the Tavistock Press. Reproduced here in facsimile, this volume was originally published in 1969 and is available individually. The collection is also available in a number of themed mini-sets of between 5 and 13 volumes, or as a complete collection.

Review of previous edition:
"Trevor Kletz's book makes an invaluable contribution to the systematic, professional and scientific approach to accident investigation." The Chemical Engineer

Fully revised and updated, the third edition of Learning from Accidents provides more information on accident investigation, including coverage of accidents involving liquefied gases, building collapse and other incidents that have occurred because faults were invisible (e.g. underground pipelines).
By analysing accidents that have occurred Trevor Kletz shows how we can learn and thus be better able to prevent accidents happening again. Looking at a wide range of incidents, covering the process industries, nuclear industry and transportation, he analyses each accident in a practical and non-theoretical fashion and summarises each with a chain of events showing the prevention and mitigation which could have occurred at every stage.
At all times Learning from Accidents, 3rd Edition emphasises cause and prevention rather than human interest or cleaning up the mess. Anyone involved in accident investigation and reporting of whatever sort and all those who work in industry, whether in design, operations or loss prevention will find this book full of invaluable guidance and advice.
Completely up-dated.
Shows, by analysing accidents that have occurred, how we can learn from them, and prevent the same accidents happening again.

Many 21st century operations are characterised by teams of workers dealing with significant risks and complex technology, in competitive, commercially-driven environments. Informed managers in such sectors have realised the necessity of understanding the human dimension to their operations if they hope to improve production and safety performance. While organisational safety culture is a key determinant of workplace safety, it is also essential to focus on the non-technical skills of the system operators based at the 'sharp end' of the organisation. These skills are the cognitive and social skills required for efficient and safe operations, often termed Crew Resource Management (CRM) skills. In industries such as civil aviation, it has long been appreciated that the majority of accidents could have been prevented if better non-technical skills had been demonstrated by personnel operating and maintaining the system. As a result, the aviation industry has pioneered the development of CRM training. Many other organisations are now introducing non-technical skills training, most notably within the healthcare sector. Safety at the Sharp End is a general guide to the theory and practice of non-technical skills for safety. It covers the identification, training and evaluation of non-technical skills and has been written for use by individuals who are studying or training these skills on CRM and other safety or human factors courses. The material is also suitable for undergraduate and post-experience students studying human factors or industrial safety programmes.

This book, along with its companion volume, discusses the research needs, institutional modifications, and legislative changes that must be addressed to deal more effectively with the risks of hazardous materials. Prominent among the research needs is the necessity to assess the health effects of low-level exposure to toxicants. For none of these agents (lead, mercury, radiation, PCDDs, dioxins, PCBs, pesticides) is the existing toxicological data sufficient to define unambiguously the dose-effect relationship in the low-dose domain. Another uncertainty is our ignorance of how individuals within the human population may vary in susceptibility to the agents because of differences in genetic background, age, sex, diet, health status and exposure to extraneous environmental influences. Also identified among the research needs are methods for improving the technology of waste disposal, waste reduction, and waste recycling. Institutional changes necessary are the commitment to long-term, pro-active, prevention-oriented objectives; institutional mechanisms to achieve better consistency and coordination among different agencies; improvement in the reliability, credibility, and effectiveness with which institutions communicate risk-assessments and risk-management policies; and provision for more adequate education and training of all who must be involved. Finally, the need for certain legislative changes is considered, including better use of incentives, such as taxation and price support mechanisms; better use of enforcement provisions; statutes that address cross-media patterns of human exposure; and greater federal-state-local coordination in risk-assessment and risk-management activities.

Although radiation accidents are rare and often complex in nature, they are of great concern not only to the patient and involved medical staff, but to the media and public as well. Yet there are few if any comprehensive publications on the medical management of radiation accidents. Medical Management of Radiation Accidents provides a complete reference for those concerned with radiation accidents nationally as well as abroad.

Substantially different from the first edition, which dealt predominantly with radiation accident experiences in the United States, this updated and revised Second Edition represents an international cooperative effort that reflects current international approaches and experiences related to the medical management of radiation accidents. It is organized into areas that include:

o the fundamental aspects, medical characteristics, and classification of radiation accidents
o aspects of radiation on the entire body and specific tissues
o the history of accidents throughout the world
o a general overview of certain types of accidents with specific examples
o a follow-up of persons accidentally exposed to radiation with considerations related to epidemiological studies and a few selected examples
o radiation protection and dosimetry issues, psychological considerations, and accidental exposure of pregnant females.

The majority of this text is a Russian-United States effort; however, it includes work from authors from Austria, Brazil, Canada, China, France, Japan, and Peru.

The book utilises the Five Ways to Well-being as a model: Connect, Be Active, Keep Learning, Give, Take Notice. Each of these Ways are explored through a specific museum object illustrating the important role collections can play in museum well-being. The book considers how museum well-being, and the austerity project became entwined, and how the COVID-19 pandemic supercharged growth in this field. The book explores such diverse topics as walking, slow art, social capital, Virginia Woolf, body positivity, collective joy, identity, art therapy, yoga, Squid Game, Effective Altruism, mindfulness, gift exchange, the Preston model, the limits of data, sketching, photography, inclusive spaces, and workplace well-being. The book signposts a vast array of existing information, and offers a critical engagement with current practices. Museums and Well-being is aimed initially to students of museum studies programmes, it is also an ideal book for a museum staff who needs to add a well-being component to their existing programming; or to reconsider existing programming from the perspective of well-being.

Ammonia is one of the 10 largest commodity chemicals produced. The editor, Anders Nielsen, is research director with one of the largest industrial catalyst producers. He has compiled a complete reference on all aspects of catalytical ammonia production in industry, from thermodynamics and kinetics to reactor and plant design. One chapter deals with safety aspects of ammonia handling and storage.

We know certain chemicals cause problems in the workplace. The issues now are: Where do they occur in the workplace? How can we best evaluate them? What are the procedures for dealing with them safely? Many books simply define the problem and tell you that you need a program. Air Sampling and Industrial Hygiene gives you a guide to air sampling protocols from start to finish.
The book presents sampling technology updated with today's tools - such as microcircuitry and remote sensing. The authors emphasize an interdisciplinary approach to understanding how air monitoring can adequately report current environmental conditions associated with outdoor media, indoor remediation efforts, proximal equipment, interior line monitoring, and the interrelationship of ventilation parameters.
In addition to providing the how-tos of sampling, this guide covers the basics of chemical risk assessment, biological assessment, engineering evaluation of mechanical system design criteria, and chemical or process engineering hazard assessments. It presents the information using text, text outlines, graphics, and pictures - including cross sections of instrumentation and side bars to elaborate on complex concepts.
Faulty readings caused by poor sampling techniques can be very costly. This book provides the how-tos for making design engineering and on-site decisions as to instrumentation selection and scheduled usage. Air Sampling and Industrial Hygiene Engineering will allow you to complete the sampling process systematically and correctly from initial suspicions to the use of obtained results.

The Command Companion of Seamanship Techniques is the latest work from the well-respected marine author, D J House. It contains all the information needed for command posts at sea.
- All aspects of shipboard management are discussed, with special emphasis placed on health and safety.
- Guidelines on how to respond to accidents and emergencies at sea
- Contains the most recent SOLAS revisions and a discussion of marine law to keep you up to date with the latest rules and regulations.
In order to aid learning, the book includes a number of worked examples in the text along with questions and answers at the end of chapters.

The author tells you how to respond to accidents and emergencies at sea, in the event, for example of cargo contamination, collision, loss of stability due to cargo shift and damage due to flooding, fire plus loss of life/crew. In addition, the SOLAS revisions and a discussion of marine law is included to keep you up to date with all the latest rules and regulations.
In order to aid learning, this book will include a number of worked examples in the text along with questions and answers at the end of chapters.
D J House is senior lecturer in Nautical studies at the Nautical college, Fleetwood. His sea-going experience includes general cargo, reefer, bulk cargo, passenger and liner trades, underwater operations, and roll-on/roll-off ferries. He is a well-known marine author and has written Seamanship Techniques Volumes 1 and 2 (combined) and he has revised Cargo Work in the Kemp & Young series.
All aspects of shipboard management are discussed, with special emphasis placed on health and safety.
Guidelines on how to respond to accidents andemergencies at sea
Contains the most recent SOLAS revisions and a discussion of marine law to keep you up to date with the latest rules and regulations.

Looking at the needs of small businesses, this book takes you through all the aspects of Health and Safety management in a small business step-by-step. It takes a straightforward, practical approach to identifying, organising and managing Health, Safety and Fire risks in your business. Whatever your motivation for choosing this guide, it will provide a sound basis for establishing a system or approach that is relevant to the individual business concerned.

Practical Health and Safety Management for Small Businesses will help you to identify all the potential hazards, offering advice on how best to look after your employees and how to manage Health and Safety in your business. It has been produced as a direct result of recent research, based on discussions with Health and Safety Inspectors, the Fire Authorities, Insurance representatives, Health and Safety professionals, and of course, Small Businesses themselves. Taking into account the practical issues faced in small business units, this guide takes you through all the main aspects of managing fire, health and safety step-by-step.
Practical Health and Safety Management for Small Businesses will help you establish a system that you can maintain, add-to and keep up-to-date as official regulations and your needs change. It is NOT a legal textbook, but IS a practical guide on how to establish an approach to organising and managing these issues. While following this guide cannot guarantee that your business now fully complies with all the relevant legislation that applies to it, it does enable you to demonstrate to others that you have made a reasonable attempt at bringing all these different elements together in a structured, holistic way.
Full of practical advice sample Site Plans and Checklists, photographs and industry-specific sections, Practical Health and Safety Management for Small Businesses will prove an invaluable guide for all those involved in running smaller business units, as well as those offering support, advice or guidance to SMEs.
The author, Jacqueline Jeynes, has run her own small business for 13 years and has represented the concerns of UK small firms internationally for seven years, through the Federation of Small Businesses' Policy unit. She has appeared in 10 BBC TV programmes on health and safety in small firms and is currently a UK member of the Advisory Committee to the European Commission on Safety, Health and Hygiene.
This book takes a straightforward and practical approach to identifying, organising and managing Health and Safety in your business

The Enterprise Culture of the 1980s helped transform economies of Western Europe, but left behind a legacy of stress, both for managers and shop floor workers. The cost to business is seen in absenteeism, reduced productivity, compensation claims, health insurance and direct medical costs, which in the US cost approximately $150 billion a year. Stress related absences are about ten time more costly in the UK than all industrial relations disputes put together, and sickness absence, premature death and retirement due to alcoholism costs a staggering £2 billion a year.
The future is likely to get worse. As the pace of change increases and competition intensifies, organisations will restructure and the pressure on individual workers will increase. They can expect to feel less in control and more insecure in their work.
This major work includes a collection of good practice examples and has been drawn together in a structured way to allow clear comparisons of a number of companies in the USA and Europe, ranging from the US Air Force, to an international pharmaceutical company (Zeneca), and a high-powered international retailer (Marks and Spencer). Human resource and occupational health professionals should find this an enlightening work, full of good examples to help them create a healthy environment for their workforce.

eBook available with sample pages: 0203305647

This volume looks at many issues involved in the management of construction safety and health. It covers many different topics, such as an overview of health hazards in construction and the use of IT to help regulate public health and safety in construction.

Health and safety is important to everyone nowadays, especially with the burgeoning extent of legislation and regulations in the area both in UK terms but perhaps more importantly within and across the European Community. One of the industries most affected by this is the building and construction sector, which because of its traditionally poor record in this respect and its widespread and under-policed activities is now subject to the Construction, Design and Management (CDM) Regulations. These require that every project involving building or demolition work which is undertaken, regardless of the industry concerned and for what purpose, must be planned and documented according to these safety regulations and procedures. Non-compliance can attract heavy penalties, including fines and prison sentences.
In addition, the possibilities of actions like this, and their contingent financial costs, are beginning to determine a whole philosophy to underpin business management. It is therefore vital to understand exactly what legal obligations and duties are inherent in either managing, contracting or carrying out a given piece of work. Lack of knowledge of this nature can prove to be very costly, so this book will show you how to find your way around the maze of rules and regulations in order to improve your business efficiency and reduce exposure to financial risk.
Takes a management view of health and safety regulations and compliance
Latest developments and likely future directions covered
Case studies provide real-life examples

This book, along with its companion volume, discusses the research needs, institutional modifications, and legislative changes that must be addressed to deal more effectively with the risks of hazardous materials. Prominent among the research needs is the necessity to assess the health effects of low-level exposure to toxicants. For none of these agents (lead, mercury, radiation, PCDDs, dioxins, PCBs, pesticides) is the existing toxicological data sufficient to define unambiguously the dose-effect relationship in the low-dose domain. Another uncertainty is our ignorance of how individuals within the human population may vary in susceptibility to the agents because of differences in genetic background, age, sex, diet, health status, and exposure to extraneous environmental influences. Also identified among the research needs are methods for improving the technology of waste disposal, waste reduction, and waste recycling. Institutional changes necessary are the commitment to long-term, pro-active, prevention-oriented objectives; institutional mechanisms to achieve better consistency and coordination among different agencies; improvement in the reliability, credibility, and effectiveness with which institutions communicate risk-assessments and risk-management policies; and provision for more adequate education and training of all who must be involved. Finally, the need for certain legislative changes is considered, including better use of incentives, such as taxation and price support mechanisms; better use of enforcement provisions; statutes that address cross-media patterns of human exposure; and greater federal-state-local coordination in risk-assessment and risk-management activities.

Changing the workplace to help prevent stress is much more cost effective in the long term than treating employees for the effects of stress. But to date, there has been little guidance for employers who wish to implement such programmes. This text has gathered together examples of best practice in the workplace across a range of EU countries and organizations. It explores the costs and benefits of stress prevention for workers and organizations and includes case studies, evaluations and reviews. It should be of value to occupational psychologists, consultants and managers across a wide range of work settings.