Digital work has become increasingly common, taking a wide variety of forms including working from home, mobile work, gig work, crowdsourcing, and online volunteering. It is organizationally, interpretively, spatially, and temporally complex. An array of innovative methodologies have begun to emerge to capture this complexity, whether through re-purposing existing tools, devising entirely novel methods, or mixing old and new. This volume brings together some of these techniques in an accessible sourcebook for management, business, organizational, and work researchers. It presents a range of innovative methods which capture and analyse digitally-related work practices through reflexive accounts of real-world research projects, and elucidates the range of challenges such methods may raise for research practice. It outlines debates and recommendations, and provides further reading and information to support research practice. The book is organised in four sections that reflect different areas of focus and methodological approaches: working with screens; digital working practices; distributed work and organizing; and digital traces of work. It then concludes by reflecting on the methodological issues, research ethics, requisite skills, and future of research given the intensification of digital work during a global pandemic that has impacted all aspects of our lives.

Society needs whistleblowers, yet to speak up and expose wrongdoing often results in professional and personal ruin. Kate Kenny draws on the stories of whistleblowers to explain why this is, and what must be done to protect those who have the courage to expose the truth. Despite their substantial contribution to society, whistleblowers are considered martyrs more than heroes. When people expose serious wrongdoing in their organizations, they are often punished or ignored. Many end up isolated by colleagues, their professional careers destroyed. The financial industry, rife with scandals, is the focus of Kate Kenny's penetrating global study. Introducing whistleblowers from the United States, the United Kingdom, Switzerland, and Ireland working at companies like Wachovia, Halifax Bank of Scotland, and Countrywide-Bank of America, Whistleblowing suggests practices that would make it less perilous to hold the powerful to account and would leave us all better off. Kenny interviewed the men and women who reported unethical and illegal conduct at major corporations in the run up to the 2008 financial crisis. Many were compliance officers working in influential organizations that claimed to follow the rules. Using the concept of affective recognition to explain how the norms at work powerfully influence our understandings of right and wrong, she reframes whistleblowing as a collective phenomenon, not just a personal choice but a vital public service.

Can working parents in America--or anywhere--ever find true leisure time?

According to the Leisure Studies Department at the University of Iowa, true leisure is "that place in which we realize our humanity." If that's true, argues Brigid Schulte, then we're doing dangerously little realizing of our humanity. In "Overwhelmed," Schulte, a staff writer for "The Washington Post," asks: Are our brains, our partners, our culture, and our bosses making it impossible for us to experience anything but "contaminated time"?
Schulte first asked this question in a 2010 feature for "The Washington" "Post""Magazine" "How did researchers compile this statistic that said we were rolling in leisure--over four hours a day? Did any of us feel that we actually had downtime? Was there anything useful in their research--anything we could do?"
"Overwhelmed" is a map of the stresses that have ripped our leisure to shreds, and a look at how to put the pieces back together. Schulte speaks to neuroscientists, sociologists, and hundreds of working parents to tease out the factors contributing to our collective sense of being overwhelmed, seeking insights, answers, and inspiration. She investigates progressive offices trying to invent a new kind of workplace; she travels across Europe to get a sense of how other countries accommodate working parents; she finds younger couples who claim to have figured out an ideal division of chores, childcare, and meaningful paid work. "Overwhelmed"is the story of what she found out.

Time, timing, and temporality are inherently important to organizational process studies, yet time remains an under-theorized construct that has struggled to move much beyond chronological conceptions of "clock" time. Missing from this linear view are ongoing debates about objectivity versus subjectivity in the experience of time, linear versus alternative structures of time, or an appreciation of collective or culturally determined inferences of temporality. This is critical as our understanding of time and temporality can shape how we view and relate to organizational phenomena, either as unfolding processes or stable objects. History is equally important. While we have an intuitive sense of history as a process, organizational theorists have struggled to move beyond two limited conceptualizations: history as a constraint on organization's capacity for change, or history as a unique source of competitive advantage. Both approaches suffer from the restrictive view of history as an objective set of "brute facts" that are exterior to the individuals, organizations, and collectives that experience them. Yet management theory is acquiring an awareness of time, history, and memory as critical elements in processes of organizing. This volume draws together emerging strands of interest in adopting a more nuanced orientation toward time, temporality, and history to better understand the temporal aspects of organizational processes.

Would
you
read
information
presented
like
this?

No. It's just not natural. Sometimes presentation is almost as important as content. When you create a report, the goal is to provide information for readers in a format they can readily understand.

"Crystal Reports 10 For Dummies, " the latest version of the most popular report writer in the world, shows you how to create simple or sophisticated reports, turning data into interactive, actionable reports that convey what's happening in your business. You can progress cover-to-cover or use the index to find out how to: Give your reports more pizzazz by using the correct fonts, color, drop shadows, graphic elements, and moreIntegrate elements from multiple, non-database sourcesGroup sort, total result sets, cross-tab reports, and add formulas, charts, or mapsPrint reportsUse customized Business Views gleaned from the same information to provide each reader with information he or she needs to know without spilling all the beans, sales figures, marketing information, or whateverPresent multi-dimensional data in OLAP (Online Analytical Processing) cubesGet ideas from sample reports on the companion Web site

Written by Allen G. Taylor, nationally known lecturer, teacher, and author of over 20 books, including "Database Development for Dummies, Crystal Reports 10 For Dummies" makes it crystal clear how to: Store your information securely in Crystal RepositoryUse Crystal Analysis 10 to display OLAP data so you and your report's readers can analyze the information in an online environmentUse Crystal Enterprise to put Crystal Reports online for viewing by hundreds or thousands of people in your organization

Whether you want to dazzle your company's CEO and shareholders, motivate the sales force, or simply share database information cogently, with "Crystal Reports 10 For Dummies" you not only make your point, you an impression. When your reports look professional, you look professional.

Choose your hours, choose your work, be your own boss, control your own income. Welcome to the sharing economy, a nebulous collection of online platforms and apps that promise to transcend capitalism. Supporters argue that the gig economy will reverse economic inequality, enhance worker rights, and bring entrepreneurship to the masses. But does it? In Hustle and Gig, Alexandrea J. Ravenelle shares the personal stories of nearly eighty predominantly millennial workers from Airbnb, Uber, TaskRabbit, and Kitchensurfing. Their stories underline the volatility of working in the gig economy: the autonomy these young workers expected has been usurped by the need to maintain algorithm-approved acceptance and response rates. The sharing economy upends generations of workplace protections such as worker safety; workplace protections around discrimination and sexual harassment; the right to unionize; and the right to redress for injuries. Discerning three types of gig economy workers-Success Stories, who have used the gig economy to create the life they want; Strugglers, who can't make ends meet; and Strivers, who have stable jobs and use the sharing economy for extra cash-Ravenelle examines the costs, benefits, and societal impact of this new economic movement. Poignant and evocative, Hustle and Gig exposes how the gig economy is the millennial's version of minimum-wage precarious work.

High-conflict employees are increasing in the workplace. Bullying, harassment, incivility, and threats of violence are a danger to employees and an organization's reputation, productivity, and ability to avoid court. This manual is designed for use with New Ways for Work: Workbook, for coaching workers in need of remedial interpersonal skills because of job discipline.This New Ways for Work: Coaching Manual is a guide for Employee Assistance Professionals, therapists who provide workplace coaching, human resource professionals, and others who coach employees. It is designed to be used with the New Ways for Work: Workbook as a remedial method for workers who have the potential to improve workplace behavior through improved conflict resolution skills. It is also useful for those who want to advance in their careers with new and expanded conflict resolution skills.The New Ways for Work (TM) method is a simple approach to learning key interpersonal skills for the workplace. New "ways" simply mean new skills, which keeps the focus on the positive and learning skills for the future.The Coaching Manual provides sample answers; offers three self-contained coaching sessions, additional coaching sessions for more specific skills; and includes numerous exercises for employees and managers

The professional’s quick-reference handbook for writing business and technical reports

Professionals in business, government, and technical fields often need help in organizing and writing reports for associates, clients, and managers. This simple tutorial handbook offers expert tips and useful ideas for organizing ideas, structuring reports, and adding spice to technical papers.

Writing Reports to Get Results offers in-depth guidance for writing:

• short, informal reports, such as job progress reports and inspection reports
• semiformal reports, such as laboratory and medium-length investigation and evaluation reports
• formal reports, such as analytical and feasibility studies and major investigations
• technical and business proposals of varying complexity

The authors use a simple pyramid method to help writers organize their information into the most convenient and simplest structure for any type of document–from single-page proposals to full-length presentations. Rounding out this easy, instructional handbook are helpful tips on a number of other topics, such as: constructing reference lists and bibliographies; the use of numbers, abbreviations, and metric symbols; preparing illustrations for insertion into a report; and working collaboratively as a member of a writing team.

Is work taking over your life? Is your life interfering with your success at work? Work-life balance is ever-evolving and can be hard to find and maintain, especially as your career develops and circumstances change. Get A Life! is a highly practical handbook to help you do just that. Written by experienced coach, counsellor and wellbeing consultant Rick Hughes, this book covers everything from assessing your own needs, delegation and workload management and the myths of perfectionism, to managing and investing in relationships at work and at home, considering professional and personal development, and creativity and self-worth. With a wealth of advice, case studies and useful action plans founded in over 25 years of real-world experience, Get A Life! will help you find the balance that works for you, now.

'Powerful and perceptive . . . belongs on the shelves - and in the hearts and minds - of leaders everywhere' - Daniel H. Pink, bestselling author of To Sell is Human From Kim Scott, author of the revolutionary New York Times bestseller Radical Candor, comes Just Work: How to Confront Bias, Prejudice and Bullying to Build a Culture of Inclusivity - that will help you recognize, attack and eliminate workplace injustice - and transform our careers and organizations in the process. We - all of us - consistently exclude, underestimate and under-utilize huge numbers of people in the workforce even as we include, overestimate and promote others, often beyond their level of competence. Not only is this immoral and unjust, it's bad for business. Just Work is the solution. Just Work by Kim Scott reveals a practical framework for both respecting everyone's individuality and collaborating effectively. This is the essential guide leaders and their employees need to create more just workplaces and establish new norms of collaboration and respect.

Sewing Hope offers the first account of a bold challenge to apparel-industry sweatshops. The Alta Gracia factory in the Dominican Republic is the anti-sweatshop. It boasts a living wage three times the legal minimum, high health and safety standards, and a legitimate union-all verified by an independent monitor. It is the only apparel factory in the global south to meet these criteria. The Alta Gracia business model represents an alternative to the industry's "race to the bottom" with its inherent poverty wages and unsafe factory conditions. Workers' stories reveal how adding $0.90 to a sweatshirt's production price can change lives: from getting a life-saving operation to reuniting families; from obtaining first-ever bank loans to getting running water; from purchasing children's school uniforms to taking night classes. Sewing Hope invites readers into the apparel industry's sweatshops and the Alta Gracia factory. Learn how the anti-sweatshop started, how it overcame challenges, and how the impact of its business model could transform the global industry.

'If you want to achieve more (without going nuts), read this book.' Charles Duhigg, author of The Power of Habit

What if you could step off the hamster wheel and start taking control of your time and attention?

As creators of Google Ventures' renowned 'design sprint', Jake and John have helped hundreds of teams solve important problems by changing how they work. Building on the success of these sprints and their experience designing ubiquitous tech products like Gmail and YouTube, they spent years experimenting with their own personal habits and routines, looking for ways to help individuals optimize their energy, focus, and time. Now they've packaged the most effective tactics into a four-step daily framework that anyone can use to systematically design their days.

Making time isn't about radically overhauling your lifestyle; it's about making small shifts in your environment to liberate yourself from constant busyness and distraction. Make Time is a must-read for anyone who has ever thought 'if only there were more hours in the day...'

Meetings allow us to bring people together to inspire each other, solve problems and make a difference. Yet, we all spend too much time in dull, frustrating meetings where little is achieved and even less is followed up on afterwards. In Hold Successful Meetings, executive coach and former Google leader Caterina Kostoula will change all this. Her unique framework will: - Equip you to hold fewer, more purposeful meetings - Create a creative and inclusive environment - Leave participants inspired and ready to take action Whether virtual or in-person, people will leave your meetings inspired by the value you created together and ready to make an impact. 'I bought this for my whole team at Google!' Reader review

In this book Michael P. Leiter and Christina Maslach, the leading experts on job burnout prevention and authors of the landmark book "The Truth About Burnout," outline their revolutionary new program for helping everyone in the workplace overcome everyday stress and pressures and achieve their career goals. "Banishing Burnout" includes the authors' unique and highly effective Work Life self-assessment test and a customized plan for action that will help transform the individual's relationship with work and overcome job burnout. The authors outline their proven action plan, which shows how to establish core values, set a personal direction, engage other people, initiate a realistic plan of action, make an impact, and achieve career goals. The book is filled with illustrative case examples from a wide variety of organizations, including corporations, health care institutions, universities, and nonprofit organizations. Each case demonstrates how the use of the Work Life self-survey and the individualized action plan can result in dramatic changes in the daily workplace experience and advance career development.

From the 1960s through the 1990s, the most common job for women in the United States was clerical work. Even as college-educated women obtained greater opportunities for career advancement, occupational segregation by gender remained entrenched. How did feminism in corporate America come to represent the individual success of the executive woman and not the collective success of the secretary? Allison Elias argues that feminist goals of advancing equal opportunity and promoting meritocracy unintentionally undercut the status and prospects of so-called "pink-collar" workers. In the 1960s, ideas about sex equality spurred some clerical workers to organize, demanding "raises and respect," while others pushed for professionalization through credentialing. This cross-class alliance pushed a feminist agenda that included unionizing some clerical workers and advancing others who had college degrees into management. But these efforts diverged in the 1980s, when corporations adopted measures to move qualified women into their upper ranks. By the 1990s, corporate support for professional women resulted in an individualistic feminism that focused on the needs of those at the top. Meanwhile, as many white, college-educated women advanced up the corporate ladder, clerical work became a job for lower-socioeconomic-status women of all races. The Rise of Corporate Feminism considers changes in the workplace surrounding affirmative action, human resource management, automation, and unionization by groups such as 9to5. At the intersection of history, gender, and management studies, this book spotlights the secretaries, clerks, receptionists, typists, and bookkeepers whose career trajectories remained remarkably similar despite sweeping social and legal change.

Many of our greatest business thought leaders proclaim that the most powerful way to transform a business is to transform its culture. In Shift: Indigenous Principles for Corporate Change, author Glenn Geffcken offers a culturally based process and path to help move companies from stagnation to change, from mediocrity to innovation, and from disconnection to harmony. Geffcken details a set of principles that underlie indigenous societies throughout the world-principles that have kept them in a state of grace and harmony with nature for longer than recorded history can account. Shift draws on the wisdom of indigenous cultures, their teachings, and their implications for significant transformation of core behaviors, beliefs, values, and ethics-which, taken as a whole, represent a paradigm shift of magnitude rarely seen in the business world. Through personal stories and experiences from Glenn Geffcken's twenty-four years in the corporate world, in parallel with an eighteen-year immersion in North American indigenous culture and religion, Shift traces a path of self-discovery and organizational transformation. Geared toward businesspeople and entrepreneurs focused on culture as a force of positive change, it offers a methodology to help you break free and consider a different course.

An innovative, groundbreaking book that will captivate readers of Malcolm Gladwell, Daniel Pink, "The Power of Habit," and "Quiet"
For generations, we have focused on the individual drivers of success: passion, hard work, talent, and luck. But today, success is increasingly dependent on how we interact with others. It turns out that at work, most people operate as either takers, matchers, or givers. Whereas takers strive to get as much as possible from others and matchers aim to trade evenly, givers are the rare breed of people who contribute to others without expecting anything in return.
Using his own pioneering research as Wharton's youngest tenured professor, Grant shows that these styles have a surprising impact on success. Although some givers get exploited and burn out, the rest achieve extraordinary results across a wide range of industries. Combining cutting-edge evidence with captivating stories, this landmark book shows how one of America's best networkers developed his connections, why the creative genius behind one of the most popular shows in television history toiled for years in anonymity, how a basketball executive responsible for multiple draft busts transformed his franchise into a winner, and how we could have anticipated Enron's demise four years before the company collapsed-without ever looking at a single number.
Praised by bestselling authors such as Dan Pink, Tony Hsieh, Dan Ariely, Susan Cain, Dan Gilbert, Gretchen Rubin, Bob Sutton, David Allen, Robert Cialdini, and Seth Godin-as well as senior leaders from Google, McKinsey, Merck, Estee Lauder, Nike, and NASA-"Give and Take" highlights what effective networking, collaboration, influence, negotiation, and leadership skills have in common. This landmark book opens up an approach to success that has the power to transform not just individuals and groups, but entire organizations and communities.

'An engaging, timely exploration of how to bring more wisdom into our work lives' Adam Grant, New York Times bestselling author of Originals 'This is exactly what we need right now!' Brene Brown Do you want to reinvent the second half of your career? ------------------------------------------------------------ Chip Conley ignites a bold, urgent conversation about age and ageism in the workplace, He liberates the term 'elder' from the stigma of 'elderly', and reveals the value of wisdom that can only be accrued through years on the planet. Wisdom at Work will teach you how to be indispensable in the second half of your working life. 'Anyone feeling jaded, jejune or just plain past it at work can read this book in a morning and feel revived' The Financial Times

Few time periods in the past five decades match the intensity of intergroup conflict that people around the world are currently experiencing. Polarized attitudes around various sociopolitical issues, such as gender equality and immigration, have dominated the media and our lives. Furthermore, these powerful social dynamics have also impacted the places where we work and intensified existing strains on workers and workplaces. To address these issues and improve organizational climates, more theories, research and collaborations to understand these phenomena are needed. The volumes in this series will describe and instigate scholarship that advances our understanding of diversity in organizations. This volume features renowned scholars who are unabashedly pushing the field by raising the questions that need to be asked, by working on topics that have received far too little research attention, and by holding researchers, practitioners, managers, organizations, and readers to task for doing what needs to be done to maximize social justice and egalitarian behaviors in the workplace. The chapters provoke the status quo in society and in scholarship, and in so doing, push our understanding of diversity in organizations.

Is your organization strategically prepared for the digital and distributed workplace? Technology, data analytics and artificial intelligence already impact how people work and engage with organizations. A dispersed workforce, greater transparency, social change, generational shift and value chain disruptions are driving new behaviors and expectations from the workplace. Together, these trends are shaping a new era of distributed and digitally enabled network of workers where the work comes to workers instead of the workers going to work. In Humans at Work, employee and workplace experience experts Anna Tavis and Stela Lupushor advocate for the adoption of human-centric practices as a critical and necessary part of adapting work and workplaces to the future of work. Outlining the four factors (digitization of work, distributed workplaces, organizational redesign and changing workforce) driving the dramatic changes in the workplace, each chapter provides examples of how innovative companies are building workplace infrastructure and reshaping norms, serving new markets and adopting new technologies. Filled with examples from both start-ups and established companies, Humans at Work is the workplace leader's guide to building a workplace that creates market value by making work more human.

Why too much work and too little time is hurting workers and companies-and how a proven workplace redesign can benefit employees and the bottom line Today's ways of working are not working-even for professionals in "good" jobs. Responding to global competition and pressure from financial markets, companies are asking employees to do more with less, even as new technologies normalize 24/7 job expectations. In Overload, Erin Kelly and Phyllis Moen document how this new intensification of work creates chronic stress, leading to burnout, attrition, and underperformance. "Flexible" work policies and corporate lip service about "work-life balance" don't come close to fixing the problem. But this unhealthy and unsustainable situation can be changed-and Overload shows how. Drawing on five years of research, including hundreds of interviews with employees and managers, Kelly and Moen tell the story of a major experiment that they helped design and implement at a Fortune 500 firm. The company adopted creative and practical work redesigns that gave workers more control over how and where they worked and encouraged managers to evaluate performance in new ways. The result? Employees' health, well-being, and ability to manage their personal and work lives improved, while the company benefited from higher job satisfaction and lower turnover. And, as Kelly and Moen show, such changes can-and should-be made on a wide scale. Complete with advice about ways that employees, managers, and corporate leaders can begin to question and fix one of today's most serious workplace problems, Overload is an inspiring account about how rethinking and redesigning work could transform our lives and companies.

An inside look at a Wall Street trading room and what this reveals about today's financial system Debates about financial reform have led to the recognition that a healthy financial system doesn't depend solely on how it is structured-organizational culture matters as well. Based on extensive research in a Wall Street derivatives-trading room, Taking the Floor considers how the culture of financial organizations might change in order for them to remain healthy, even in times of crises. In particular, Daniel Beunza explores how the extensive use of financial models and trading technologies over the recent decades has exerted a far-ranging and troubling influence on Wall Street. How have models reshaped financial markets? How have models altered moral behavior in organizations? Beunza takes readers behind the scenes in a bank unit that, within its firm, is widely perceived to be "a class act," and he considers how this trading room unit might serve as a blueprint solution for the ills of Wall Street's unsustainable culture. Beunza demonstrates that the integration of traders across desks reduces the danger of blind spots created by models. Warning against the risk of moral disengagement posed by the use of models, he also contends that such disengagement could be avoided by instituting moral norms and social relations. Providing a unique perspective on a complex subject, Taking the Floor profiles what an effective, responsible trading room can and should look like.