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Books > Business & Economics > Business & management > Office & workplace

Athena Rising - How and Why Men Should Mentor Women (Hardcover): W. Brad Johnson, David G. Smith Athena Rising - How and Why Men Should Mentor Women (Hardcover)
W. Brad Johnson, David G. Smith
R706 R637 Discovery Miles 6 370 Save R69 (10%) Ships in 10 - 15 working days

When it comes to mentoring, women face more barriers than men. Here's how men can help change that. Increasingly, new employees and junior members of any profession are encouraged--sometimes stridently--to "find a mentor!" Four decades of research reveals that the effects of mentorship can be profound and enduring; strong mentoring relationships have the capacity to transform individuals and entire organizations. But the mentoring landscape is unequal. Evidence consistently shows that women face more barriers in securing mentorships than men, and when they do find a mentor, they may reap a narrow range of both professional and psychological benefits. Athena Rising is a book for men about how to eliminate this problem by mentoring women deliberately and effectively. Traditional notions of mentoring are modeled on male-to-male relationships, yet women often report a desire for mentoring that addresses their interpersonal needs. Women want mentors who not only understand this, but truly honor it. Coauthors W. Brad Johnson and David G. Smith present a straightforward, no-nonsense manual for men working in all types of institutions, organizations, and businesses to become excellent mentors to women, because as women succeed, lean in, and assume leading roles in any organization or work context, the culture will become more egalitarian, effective, and prone to retaining top talent.

Intentional Integrity - How Smart Companies Can Lean An Ethical Revolution (Paperback): Robert Chesnut Intentional Integrity - How Smart Companies Can Lean An Ethical Revolution (Paperback)
Robert Chesnut
R299 R271 Discovery Miles 2 710 Save R28 (9%) Ships in 5 - 10 working days

Intentional Integrity, by Silicon Valley expert Rob Chestnut, provides an excellent road map for any organization looking to create a clear set of values to live by.

The year 2020 triggered consumers to re-evaluate their relationship with brands in general, leading to customers prioritizing those seen to be ‘doing good’ or ‘being helpful’ in the context of the pandemic. There is a strong sentiment that businesses have a big part to play in helping society recover and a purpose-driven organization will likely have the edge. In the midst of a year of crisis, there is an opportunity for companies to re-evaluate how their businesses operate. The power to act with integrity is the key to developing this culture.

Drawing on his background as former General Counsel for Airbnb, Rob Chesnut explains the rationale and legal context for the ethics and practices, and presents scenarios to illuminate the nuances of thinking deeply and objectively about workplace culture. Intentional Integrity is the handbook to revolutionizing your workplace by providing the right environment for people to do good work.

Taking Minutes of Meetings - How to Take Efficient Notes that Make Sense and Support Meetings that Matter (Paperback, 5th... Taking Minutes of Meetings - How to Take Efficient Notes that Make Sense and Support Meetings that Matter (Paperback, 5th Revised edition)
Joanna Gutmann 1
R362 R343 Discovery Miles 3 430 Save R19 (5%) Ships in 10 - 15 working days

Taking Minutes of Meetings guides you through the entire process of minute taking: arranging the meeting; writing the agenda; creating the optimum environment; structuring the meeting and writing notes up accurately. The often misunderstood role of minute-taker is one of the most important and powerful in a meeting, and this book will help you excel at this crucial skill, allowing you to build your career and credibility. Taking Minutes of Meetings is an easy to read 'dip-in, dip-out' guide, providing hands-on advice about the sections of a meeting as well as tips on how to create an agenda, personal preparation, best practice advice on taking notes and how to improve your accuracy. Fully updated for 2019, this 5th edition now features even more practical exercises, useful templates, and top tips, as well as guidance on using technology effectively and minutes for different types of meetings. The Creating Success series of books... Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.

Productive Workplaces - Dignity, Meaning, and Community in the 21st Century 3e 25 Year Anniversary (Hardcover, 3rd Edition, 25... Productive Workplaces - Dignity, Meaning, and Community in the 21st Century 3e 25 Year Anniversary (Hardcover, 3rd Edition, 25 Year Anniversary)
M. R. Weisbord
R1,821 Discovery Miles 18 210 Ships in 10 - 15 working days

"Strategy and Business" 2012 Organizational Culture Book of the YearThis third edition of the classic resource, "Productive Workplaces" is smart, well-written and well-researched, thoughtful, somewhat provocative, and a one-of-a-kind review of the integration of economics, technology, and people. It covers such topics as: the work on self as integral to organizational change; the revision of Lewinian concepts for a new era; and the history behind "getting everybody improving whole systems" as a response to fast change and increasing diversity (not the same as using any particular method). The themes, case studies (many revisited), and models are as relevant as ever.

Between Conflict and Collegiality - Palestinian Arabs and Jews in the Israeli Workplace (Paperback): Asaf Darr Between Conflict and Collegiality - Palestinian Arabs and Jews in the Israeli Workplace (Paperback)
Asaf Darr
R664 Discovery Miles 6 640 Ships in 10 - 15 working days

Between Conflict and Collegiality explores how ethnonational-religious struggle between Jews and Palestinians affects relations in ethnically mixed work teams in Israel. Asaf Darr documents the tensions that permeate the workplace and reveals when such tensions threaten the cohesion of the work environment. Darr chronicles the grassroots coping strategies employed by both Jewish and Palestinian through field studies conducted with workers in various sectors in Israel, adopting a comparative method that identifies the differences in how ethnonational-religious tensions play out. Between Conflict and Collegiality asks how workers deal with external ethnonational and religious pressures and whether the broader ethnonational conflict is reflected in the career expectations and trajectories of minority group members. Darr examines whether minority group members' use of their own language at work become a point of contestation; how religion is manifested in the workplace; whether co-workers from different ethnonational groups form amicable relations that extend beyond the workplace; and whether positive experiences working in ethnically mixed workplaces have the potential to mitigate conflict in the wider society.

The CEO's Playbook - Turning the Employees You Have into the Dream Team You Always Wanted (Paperback): Nora Ganescu The CEO's Playbook - Turning the Employees You Have into the Dream Team You Always Wanted (Paperback)
Nora Ganescu
R357 R316 Discovery Miles 3 160 Save R41 (11%) Ships in 10 - 15 working days

Many business leaders love their work and their company, but don't know what else to do to get their employees to love it, too. Their employees may be good people; however, leaders who want their team to become brilliant together are facing roadblocks. In The CEO's Playbook, Nora Ganescu shows businesses how to become that exciting and innovative workplace that creates one game-changing success after the other. She also understands the importance of key elements such as dedication, passion, and joy at work and teaches leaders how to instill these qualities within their employees. If running your company feels more like pushing a huge boulder up the mountain, then you are not alone. The CEO's Playbook can help.

Autism Working - A Seven-Stage Plan to Thriving at Work (Paperback): Michelle Garnett, Tony Attwood Autism Working - A Seven-Stage Plan to Thriving at Work (Paperback)
Michelle Garnett, Tony Attwood
R470 R419 Discovery Miles 4 190 Save R51 (11%) Ships in 5 - 10 working days

Autism is associated with many qualities that are highly sought after by employers such as reliability, persistence, attention to detail, creativity in problem solving and many others. The key to success in the workplace is understanding these strengths and identifying the support you need to help you flourish. This self-guided workbook provides advice, strategies and activities to manage the difficulties that can arise at work. You will be given the tools to help minimise anxiety, sensory overload, unhelpful thinking patterns, difficulties with social communication, and organisation and planning problems. The activities are interactive, and you can approach them on your terms. They can be dispersed throughout the day or week, and the workbook and accompanying videos include everything you need to set and achieve your employment goals. The course can also be undertaken with the assistance of a mentor, and the workbook includes resources and videos to help them support you.

HBR's 10 Must Reads on Communication 2-Volume Collection (Mixed media product): Harvard Business Review HBR's 10 Must Reads on Communication 2-Volume Collection (Mixed media product)
Harvard Business Review
R889 Discovery Miles 8 890 Ships in 10 - 15 working days

If you read nothing else on communicating effectively, read these definitive articles from Harvard Business Review. The best leaders know how to communicate clearly and persuasively. How do you stack up? HBR's 10 Must Reads on Communication 2-Volume Collection provides enduring ideas and practical advice to help you express your ideas with clarity and impact&#8212no matter what the situation. Bringing together HBR's 10 Must Reads on Communication and HBR's 10 Must Reads on Communication, Vol. 2, this collection includes twenty articles selected by HBR's editors and features the indispensable article "The Necessary Art of Persuasion" by Jay A. Conger. From timeless classics to the latest game-changing ideas from thought leaders Erin Meyer, Robert B. Cialdini, Nick Morgan, Heidi Grant, and more, HBR's 10 Must Reads on Communication 2-Volume Collection will inspire you to: Power your organization through conversation Pitch your brilliant idea&#8212successfully Establish credibility and connect with your audience Unlock value throughout your company by asking better questions Achieve better outcomes in cross-cultural negotiations Create smart, effective data visualizations Spark collaboration, learning, and innovation using digital tools Build consensus and win support HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever-changing business environment.

Give and Take - Why Helping Others Drives Our Success (Paperback): Adam Grant Give and Take - Why Helping Others Drives Our Success (Paperback)
Adam Grant 2
R506 R382 Discovery Miles 3 820 Save R124 (25%) Ships in 10 - 15 working days

A groundbreaking look at why our interactions with others hold the key to success, from the bestselling author of Think Again and Originals For generations, we have focused on the individual drivers of success: passion, hard work, talent, and luck. But in today's dramatically reconfigured world, success is increasingly dependent on how we interact with others. In Give and Take, Adam Grant, an award-winning researcher and Wharton's highest-rated professor, examines the surprising forces that shape why some people rise to the top of the success ladder while others sink to the bottom. Praised by social scientists, business theorists, and corporate leaders, Give and Take opens up an approach to work, interactions, and productivity that is nothing short of revolutionary.

The 5 Principles of Human Performance - A contemporary updateof the building blocks of Human Performance for the new view of... The 5 Principles of Human Performance - A contemporary updateof the building blocks of Human Performance for the new view of safety (Paperback)
Todd E Conklin
R776 Discovery Miles 7 760 Ships in 10 - 15 working days
The Future of Organizations - Workplace Issues and Practices (Hardcover): Arvindk. Birdie The Future of Organizations - Workplace Issues and Practices (Hardcover)
Arvindk. Birdie
R3,364 Discovery Miles 33 640 Ships in 10 - 15 working days

This volume provides valuable insights into how organizations are changing and evolving and how human resource personnel, employers, and employees are reacting to these emerging workplace transitions. Today's successful organizations must be learning organizations in that they must keep abreast and change with the new workplace dynamics. The volume explores the new and future challenges and opportunities for employees and employers, particularly in reference to service organizations in the 21st century. It explores many of the new trends in conjunction with a focus on work-life balance, globalization, redefining leadership, contingent work force, stress management, telecommuting, work force diversity, ergonomics, life satisfaction/subjective well-being, and more.

Contact Centre Operations - Level 2 (Paperback): Joseph Dennis, Tracy Hanna, Tasneem Ebrahim, Debora Matsebanane Contact Centre Operations - Level 2 (Paperback)
Joseph Dennis, Tracy Hanna, Tasneem Ebrahim, Debora Matsebanane
R470 Discovery Miles 4 700 Ships in 5 - 10 working days

The series is designed to meet the needs of students and lecturers of the National Certificate Vocational. To facilitate students' learning, the following features are used in the series: Content is written in easy-to-understand language, key terms are carefully explained, using everyday English, case studies show how to apply the theory in the work environment, the study skills sections help students make the most of their learning in class and prepare for the exams, there are many practice activities and questions with model answers at the back of the title, checklists assist students to make sure that they have covered all the skills and content in each chapter, and summaries at the end of each chapter are useful for exam revision. Lecturers using the series can teach with confidence because content is comprehensive, up-to-date, and meets all the curriculum requirements for the subject, outcomes and assessment standards are clearly identified, and assessment tasks and activities are aligned to the outcomes and assessment standards. Prescribing lecturers have access to comprehensive lecturer support material on CD including model answers to assessments in the textbook, additional assessments with model answers, rubrics for assessments, and general reference material on teaching outcomes-based education. The series is available for all programmes, all fundamental and compulsory subjects, and all elective and optional subjects.

The Authority Guide to Behaviour in Business - How to inspire others and build successful relationships (Paperback): Robin Hills The Authority Guide to Behaviour in Business - How to inspire others and build successful relationships (Paperback)
Robin Hills
R296 R268 Discovery Miles 2 680 Save R28 (9%) Ships in 10 - 15 working days

Explore the psychology behind what really motivates and influences your clients, colleagues and customers. Discover what makes people tick, how they perceive and react to different situations and why they behave the way they do. In this fast, focused guide, emotional intelligence expert Robin Hills reveals insights into motivation and how people perceive situations in business. As he unlocks the secrets of human nature you'll learn how to inspire top performance, gain trust, win confidence and build lasting relationships - more effectively and with great results!

Adapting Buildings for Changing Uses - Guidelines for Change of Use Refurbishment (Paperback): David Kincaid Adapting Buildings for Changing Uses - Guidelines for Change of Use Refurbishment (Paperback)
David Kincaid
R2,749 Discovery Miles 27 490 Ships in 9 - 17 working days


Adapting Building for Changing Uses discusses the comprehensive refurbishment of buildings to enable them to be used for purposes different to those originally intended.
For those involved in the often risky business of conversion of buildings from one type of use to another, Adapting Building for Changing Uses provides secure guidance on which uses may be best suited to a particular location. This guidance is based on a unique decision tool, the "Use Comparator", which was developed through research carried out at UCL in the mid 1990's. The "Use Comparator" compares the physical and locational characteristics of a building with the characteristics best suited to various types of use. A total of 77 targeted types of use are evaluated, in contrast to the 17 uses normally considers by regulatory planners.
Adapting Building for Changing Uses also identifies the key problems experienced by building managers involved in assembling the coalition of Producers, Investors, Marketeers, Regulators and Users, which makes the key decisions in "Adaptive Reuse". The book explores the differing perceptions and attitudes of these key decision agents to matters such as cost, value, risk and robustness, and offers advice on how to avoid the potential for project failure that these differences present.

eBook available with sample pages: 0203223179

Working for Respect - Community and Conflict at Walmart (Hardcover): Adam Reich, Peter Bearman Working for Respect - Community and Conflict at Walmart (Hardcover)
Adam Reich, Peter Bearman
R759 Discovery Miles 7 590 Ships in 10 - 15 working days

Walmart is the largest employer in the world. It encompasses nearly 1 percent of the entire American workforce-young adults, parents, formerly incarcerated people, retirees. Walmart also presents one possible future of work-Walmartism-in which the arbitrary authority of managers mixes with a hyperrationalized, centrally controlled bureaucracy in ways that curtail workers' ability to control their working conditions and their lives. In Working for Respect, Adam Reich and Peter Bearman examine how workers make sense of their jobs at places like Walmart in order to consider the nature of contemporary low-wage work, as well as the obstacles and opportunities such workplaces present as sites of struggle for social and economic justice. They describe the life experiences that lead workers to Walmart and analyze the dynamics of the shop floor. As a part of the project, Reich and Bearman matched student activists with a nascent association of current and former Walmart associates: the Organization United for Respect at Walmart (OUR Walmart). They follow the efforts of this new partnership, considering the formation of collective identity and the relationship between social ties and social change. They show why traditional unions have been unable to organize service-sector workers in places like Walmart and offer provocative suggestions for new strategies and directions. Drawing on a wide array of methods, including participant-observation, oral history, big data, and the analysis of social networks, Working for Respect is a sophisticated reconsideration of the modern workplace that makes important contributions to debates on labor and inequality and the centrality of the experience of work in a fair economy.

Assertiveness At Work (Paperback, 3rd edition): Ken Back, Kate Back Assertiveness At Work (Paperback, 3rd edition)
Ken Back, Kate Back
R1,698 Discovery Miles 16 980 Ships in 10 - 15 working days

Assertiveness at Work tackles the realities of modern business life the uncomfortable situations that can arise with flatter structures, tough workloads, demanding hours, and the need to exert influence across traditional boundaries. In these situations, successful people need assertiveness in order to achieve their goals.Whether you are a line manager, project leader, specialist, or key member of a team, this book gives practical guidance for developing your own natural assertiveness to benefit both yourself and your organisation.About the AuthorsKen and Kate Back have specialised in assertiveness training for more than twenty years. In this practical book, Ken and Kate have brought together their experiences in training thousands of people to be more assertive at work. In addition to books, they have written many articles, advised on and produced videos and appeared on television programmes about assertiveness. They have made a significant contribution to the development and spread of assertiveness training both in the UK and overseas.Ken and Kate can be contacted via their website kenandkateback.com.

Remote Working (Paperback): Dk Remote Working (Paperback)
Dk
R215 R199 Discovery Miles 1 990 Save R16 (7%) Ships in 5 - 10 working days

DK brings you a practical guide summarising the skills and secrets you need to to manage a team remotely and get the best out of them. Introducing DK'S Essential Managers - a one-stop guide full of top tips to boost productivity, performance and passion within a business environment. More people are working from home - or remotely in other locations or time zones - than ever before. But with the many advantages the remote- and hybrid-working model brings, there are also brand-new sets of challenges - especially around effective management and getting the best out of teams that aren't in the same room. Jam-packed with all of the skills to get the best out of remote- or hybrid-working, and as a manager running projects and teams remotely - however far the distance may be. Discover how to adapt your management style and get the best out of your team by defining expectations, understanding the unique challenges of working outside the traditional office environment, and setting up new routines, structures, and processes. Pick up useful tips on how to stay focused, motivated, communicate effectively; keep projects on track; and achieve the best results. Enveloped in a slim and sleek design, Essential Managers encompasses: - A practical, "how-to" approach offering readers everything they need to run a project and manage a team remotely. - Step-by-step instructions, tips, checklists, and "Ask yourself" features. - Tables, illustrations, "in-focus" panels, and real-life case studies demonstrate and explain problem-solving, how to build confidence, and how to achieve the very best results. At DK, we believe in the power of discovery. So why not dive deeper into our Essential Managers series? A total of 10 titles, this curated collection of business books will help you hone your power and maximise your potential as an effective manager. Learn how to develop your leadership skills with Essential Managers - Leadership or improve upon your people skills with Essential Managers - Managing People. Tailored to your business goals, discover the DK book that's right for you! Why settle for mediocre management when you can be unbeatable in your business!

Management and Organization of Temporary Agency Work (Paperback): Bas A. S. Koene, Nathalie Galais, Christina Garsten Management and Organization of Temporary Agency Work (Paperback)
Bas A. S. Koene, Nathalie Galais, Christina Garsten
R1,089 R1,006 Discovery Miles 10 060 Save R83 (8%) Ships in 10 - 15 working days

Over the past two decades the use of flexible employment relations has increased in most developed countries. The growth of temporary agency work constitutes a significant component of this development. Organizations are now facing the challenges of managing a 'blended workforce', i.e. a workforce consisting of both direct hires and contractors. At a time when Europe, as well as the rest of the world, is facing enhanced global competition and a severe labor market crisis, an understanding of temporary employment practices becomes all the more acute. With the evolution of the use of agency work in the Western world over the past decade, the chapters in this volume show how a focus on the management and organization of temporary agency work can be helpful to see possibilities and pitfalls for the use of temporary employment in the wake of changed employment practices and challenges to labor market stability and welfare structures. Together, the new case studies presented in this volume provide a wide scope of analysis of the organization and management of temporary agency work, offering a much-needed contribution to the discussion of issues and priorities that guide and shape organizational practices today. Its particular uniqueness lies in the empirical richness and variety of local case studies and the way in which these are related to wider policy aims, ideological shifts, and the dynamics of organizational practice, with a particular focus on the organization and management of 'blended workforces'.

Talent Readiness - The Future Is Now (Paperback): Tom Casey, Tim Donahue, Eric Seubert Talent Readiness - The Future Is Now (Paperback)
Tom Casey, Tim Donahue, Eric Seubert
R362 R336 Discovery Miles 3 360 Save R26 (7%) Ships in 10 - 15 working days

"GETTING THE RIGHT PEOPLE, IN THE RIGHT PLACE, AT THE RIGHT TIME, WITH THE RIGHT MOTIVATION."

Tom Casey and his collaborators want ALL CEOs to appreciate the imminent "Perfect Storm" of human capital change. As CEOs navigate the unchartered waters of globalization, declining engagement, and shifting demographics, they are seeing a dramatic imbalance between talent needs and talent availability. As well, CEOs are confronted with the difference in work styles and priorities of four generations of employees and need to reconcile their distinct aspirations to ensure maximum productivity. "Talent Readiness" addresses the top ten human capital challenges of the new decade, and provides immediate solutions to harness the unique skills and attitudes of the new labor market.

Great Leaders Make Sure Monday Morning Doesn't Suck - How to Get, Keep & Grow Talent (Hardcover): Eric Harkins Great Leaders Make Sure Monday Morning Doesn't Suck - How to Get, Keep & Grow Talent (Hardcover)
Eric Harkins
R636 R579 Discovery Miles 5 790 Save R57 (9%) Ships in 10 - 15 working days
Eternal Impact - Inspire Greatness in Yourself and Others (Paperback): Troy Nix Eternal Impact - Inspire Greatness in Yourself and Others (Paperback)
Troy Nix
R365 R339 Discovery Miles 3 390 Save R26 (7%) Ships in 10 - 15 working days
Dare to Care in the Workplace - A Guide to the New Way We Work (Hardcover): Kathleen Quinn Votaw Dare to Care in the Workplace - A Guide to the New Way We Work (Hardcover)
Kathleen Quinn Votaw
R480 R445 Discovery Miles 4 450 Save R35 (7%) Ships in 10 - 15 working days
You Can't Stop the Growth - How to Build a Culture That Takes Care of Your Customers (Paperback): Chad M Peterman You Can't Stop the Growth - How to Build a Culture That Takes Care of Your Customers (Paperback)
Chad M Peterman
R376 R353 Discovery Miles 3 530 Save R23 (6%) Ships in 10 - 15 working days
The Caring Warrior - Awaken Your Power to Lead, Influence, and Inspire (Paperback): T.J. Jones The Caring Warrior - Awaken Your Power to Lead, Influence, and Inspire (Paperback)
T.J. Jones
R399 R374 Discovery Miles 3 740 Save R25 (6%) Ships in 10 - 15 working days
Lead from the Bottom - Successfully Scaling Your Business as an Owner But Cultivating a Team-First Culture (Paperback): Kyle... Lead from the Bottom - Successfully Scaling Your Business as an Owner But Cultivating a Team-First Culture (Paperback)
Kyle Bogan
R476 R439 Discovery Miles 4 390 Save R37 (8%) Ships in 10 - 15 working days
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