Austerity's impacts on the healthcare, social care and education professions are under the spotlight in this important book. From scarcer resources to greater stresses, and falling training budgets to rising risks, it charts how policies and cuts have compromised workers' ability to undertake their professional roles. It combines research and practice experience to assess the extent of de-professionalisation in recent years and how workers have responded. This book is a vital review of how austerity has resculpted our notions of professionalism.

The sales team can often make or break the success of new brands or products. This comprehensive guide provides strategies, models and checklists to help managers and directors strengthen the relationships of their firm's sales force with their own or other brands, maximizing turnover and profit in the long run.

Discussing the Undiscussable

Since his 1990 landmark book Overcoming Organizational Defenses, Chris Argyris has extensively researched and written about how well-meaning, smart people create vicious cycles of defensive behavior to protect themselves from embarrassment and threat. In Discussing the Undiscussable, Bill Noonan enlivens the scholarly work of Chris Argyris through the use of reflective exercises and easy-to-read chapters that illuminate the basic human experience endemic to the creation of defensive routines. This book offers hope for altering organizational defensive routines by leveraging the greatest opportunity for change--the way we think and act.

Discussing the Undiscussable provides a set of practical "how to do" exercises for detecting, surfacing, and discussing organizational defensive routines in a safe and productive way. The combination of text, business fable, and interactive and reflective exercises is versatile in its application to both individuals and groups. The companion DVD contains video vignettes of the book's business fable where the actors model both defensive routines and virtuous cycles of behavior. Readers will instantly recognize what has long been going on in the workplace, and will be able to develop the skills to talk about it productively.

Praise for Discussing the Undiscussable

"I highly recommend this book to leaders, consultants, and anyone else who wants to help teams and organizations learn to address their most challenging issues. Bill Noonan's insights, stories, and practical methods make this an important book to read."
--Roger Schwarz, author, The Skilled Facilitator, and coauthor, The Skilled Facilitator Fieldbook

"Noonan makes Chris Argyris's pathbreaking work on organizational defensive routines accessible, and even entertaining."
--Bruce Patton, coauthor, Getting to YES and Difficult Conversations

"Whether at work or home we can use Bill Noonan's work to improve our lives and those of the people we interact with."
--Robb E. Van Cleave, treasurer, International Board of Directors, Society for Human Resources Management (SHRM)

"In a world of increasing complexity where multiple perspectives are required for addressing work issues, the ability to guide groups in having honest discussions where both intuition and data are given full and fair consideration is more and more important."
--Ralph Biggadike, professor, management division, Columbia Business School

Illustrates how decision-making in organizations has to go beyond economic criteria and the individual level, due to the impossibility of making decisions that do not affect other human beings. The author reviews the conventional analyses of decision-making that do not take into account how decisions affect others and suggests an alternate model.

Do you know how your brain functions? Do you sometimes feel like you're fighting your own brain and habits in order to be productive at work? What if there was a way to work with your brain to become more efficient, effective and productive... and transform the way you operate? Make Your Brain Work is here to help. Author Amy Brann is fascinated by the application of brain science to business, and you don't have to be an expert to understand - she explains the principles and latest insights in practical and easy-to-understand language, enabling you to understand the way you work, and form the helpful habits that will revolutionize your output. With clear, in-context examples; hands-on tips; and focused case studies on how companies are doing things well and the pitfalls to avoid, this entertaining book will help you reduce the stress and overwhelm of poor time management, and help get you to that next professional level. Including brand-new content on developing resilience and creativity, and managing your work-life balance, now it's even easier to Make Your Brain Work!

Exploring recent contemporary debates on gender and migration, this book scrutinizes the relationship between women's work in ethnic economies and social integration, arguing that women in Britain zigzag their way to social integration.

Globalization of business, internationalization of trade, and increasing prevalence of multi-cultural interdisciplinary teams are beginning to redefine the nature of office work. Different-time/different-place/different-culture teams will become the norm. Same-time/same-place/same-culture teams will become the exception. The International Office of the Future (IOF) will be a dramatically different environment than that which exists in the majority of today's organizations. Prospects for the IOF give rise to numerous questions, which are addressed in this book. What are the salient issues? What design options or solution strategies exist to address these issues? How might these design options be best implemented? What are their implications? In addition, a number of specific topics will be discussed including: multi-cultural team productivity, IT platform requirements, and global telecommunications.

With contributions from thirty authors from fifteen countries, this is a 'white book' for international work-family research and practice. The authors offer a bold look at the future and provide guidelines for future research, focusing on applied, international work-family research.

This book provides an account of the international emergence of corporate manslaughter offences to criminalise deaths in the workplace during the last twenty years, identifying the limitations of health and safety regulation that have prompted this development.

Based on unique access interviews with leading chairmen and senior executives, All Above Board examines the key functions of the ideal 21st century board, how and why badly led boards fail, and what changes can be made to improve board behavior and efficiency for best practice.

This book is an exploration into the current world of relationships in the workplace. It focuses on the ways in which organizational relationships - be they friendships, superior-subordinate relationships, negative relationships, romantic liaisons or simply membership to a social network - can influence and affect our experience of work.

The overall aim of this volume is to present the research studies carried out in the Middle East and Asia in the fields of culture and gender and their influence on leadership in particular. The cultures and practices of these geographical regions are very much varied and this book, Culture and Gender in Leadership: Perspectives from the Middle East and Asia, brings together analyses of these themes in selected countries of these two regions. The chapter authors use detailed descriptions, case studies and vignettes to speak to the cultural relativism and gender in leadership in these countries and provide a unique and comparative perspective drawn from their own cultures. This volume also contributes to the development of theory and empirical research found in these regions and through the collective efforts presented in this book, attempts to strengthen the body of knowledge and practice in the fields of culture and gender in leadership. As Asia is becoming the engine of economic growth for the world and Arab Spring is opening up new vistas in the Middle East, this book is a must read.

The Perfect Guide for Successful Business Women#1 New Release in Business Mentoring, Women in Business, and Coaching and Workplace Culture I'm Not Yelling is part strategy for savvy black business women navigating a predominantly white corporate America and part vessel empowering black women to find their voices in toxic work environments and be successful business women. Statistical and anecdotal evidence guide the way. Explore the data and hear the accounts of Black women in business who face, work through, and rise above workplace discrimination. Finding your voice as women entrepreneurs. Successful business women use their voice to become strong Black leaders who instill positive change in the workplace culture. Inside I'm Not Yelling, you'll find: Evidence to support the experiences of racial inequity and discrimination at work for Black business women. A narrative study of possible pitfalls, such as microaggressions, lack of mentoring, and pay inequity, their impact which will be explored to provide context to the misogynoir Black female entrepreneurs experience. Strategies and recommendations to give successful business women a framework for racial trauma healing, emotional support, and business success. If you enjoy business coaching books for successful business women like We Should All Be Millionaires, The Memo, Right Within, or Your Next Level Life, then you'll love I'm Not Yelling, a work guide for women.

A unique, non-traditional, Organizational Behavioral-oriented book that is geared toward flexible leadership, and that offers a series of funny, yet thought-provoking, motivating, growth-oriented jokes and humor anecdotes that will help readers tap into their internal locus of control.

Austerity's impacts on the healthcare, social care and education professions are under the spotlight in this important book. From scarcer resources to greater stresses, and falling training budgets to rising risks, it charts how policies and cuts have compromised workers' ability to undertake their professional roles. It combines research and practice experience to assess the extent of de-professionalisation in recent years and how workers have responded. This book is a vital review of how austerity has resculpted our notions of professionalism.

Resilience is a word that is used in many different ways in different contexts, this new and innovative book focuses on psychological resilience in the workplace, examining other key aspects such as physical health and resilient teams, drawing from the latest research and the authors own practical experience.

Resilient people are happier, healthier, and more productive. Psychologist and business writer Adrian Furnham takes a sideways and entertaining look at the challenges of being a leader, demonstrating how resilience can be honed, developed, and used as a personal life raft to keep afloat in the face of adversity.

Written by a team of experts in the field of workplace diversity, The Global Diversity Desk Reference offers a strategic approach for international organizations that want to succeed in the worldwide marketplace by maximizing the potential of all their employees. You'll discover how to increase effectiveness in managing diversity at three levels--the individual, interpersonal, and organizational. You'll also get the practical tools, concrete suggestions, and pragmatic methods you need to successfully manage a global workforce and create and align organizational systems, policies, and practices with the requirements of an international workforce.

We're now within the golden age of bullshit and whether we like it or not, we are being constantly bombarded with lies, fakery, and spin. This is especially true of the workplace. By using humor as well as test cases like Enron, this book exposes the techniques used by liars and shows how damaging they are to business. Find out about the various degrees of deceit, how to spot a liar, and how lying is used at every level at work. If you think your company is fraud-free, then you'll be one of the 80 percent of companies who believe that's the case. The only problem is that in a recent study, some 45 percent of companies found cases of fraud within their own staff. There's a bullshitter sitting near you now . . .

This book examines the paradoxical position of irregular migrants in European society, who are often labelled as 'illegal' residents but who in fact provide much needed, essential support to welfare systems. Focusing on care work at home for the elderly, the book argues that increasingly restrictive immigration policies directly contradicts the growing need for care-givers since the majority of those employed are a result of illegal immigration. The book also explores the personal issues faced by these irregular migrants such as their concerns for family members that are left behind and the pressures that migration imposes on these relationships as migrants struggle to improve the daily conditions of their lives.

A comprehensive collection by Professor Cary Cooper and his colleagues in the field of workplace stress and wellbeing, which draws on research in a number of areas including stress-strain relationships, sources of workplace stress and stressful occupations.
Split into two volumes, the chapters present a range of research and theories linked to the field of occupational stress and wellbeing. It charts the flow from concerns about specific occupations to the widening of the concept of stress into the more positive arena of wellbeing. By showing where we came from to where we are now, we hope it will help to develop the field of identifying and helping people who have to cope with the excessive pressures of work in a more insecure and less stable economic climate.
Volume 1:
Theory and Reviews of Stress and Wellbeing
Stress-Strain Relationships
Sources of Workplace Stress
Stressful Occupations
Research Methods in Stress and Wellbeing
Volume 2
Stress Management
Stress and Wellbeing Issues
Work-life Balance
Wellbeing

A comprehensive collection by Professor Cary Cooper and his colleagues in the field of workplace stress and wellbeing, which draws on research in a number of areas including stress-strain relationships, sources of workplace stress and stressful occupations.
Split into two volumes, the chapters present a range of research and theories linked to the field of occupational stress and wellbeing. It charts the flow from concerns about specific occupations to the widening of the concept of stress into the more positive arena of wellbeing. By showing where we came from to where we are now, we hope it will help to develop the field of identifying and helping people who have to cope with the excessive pressures of work in a more insecure and less stable economic climate.
Volume 1
Theory and Reviews of Stress and Wellbeing
Stress-Strain Relationships
Sources of Workplace Stress
Stressful Occupations
Research Methods in Stress and Wellbeing
Volume 2
Stress Management
Stress and Wellbeing Issues
Work-life Balance
Wellbeing

Michael Lewis was fresh out of Princeton and the London School of Economics when he landed a job at Salomon Brothers, one of Wall Street s premier investment firms. During the next three years, Lewis rose from callow trainee to bond salesman, raking in millions for the firm and cashing in on a modern-day gold rush. Liar s Poker is the culmination of those heady, frenzied years a behind-the-scenes look at a unique and turbulent time in American business. From the frat-boy camaraderie of the forty-first-floor trading room to the killer instinct that made ambitious young men gamble everything on a high-stakes game of bluffing and deception, here is Michael Lewis s knowing and hilarious insider s account of an unprecedented era of greed, gluttony, and outrageous fortune."

Taking Minutes of Meetings guides you through the entire process of minute taking: arranging the meeting; writing the agenda; creating the optimum environment; structuring the meeting and writing notes up accurately. The often misunderstood role of minute-taker is one of the most important and powerful in a meeting, and this book will help you excel at this crucial skill, allowing you to build your career and credibility. Taking Minutes of Meetings is an easy to read 'dip-in, dip-out' guide, providing hands-on advice about the sections of a meeting as well as tips on how to create an agenda, personal preparation, best practice advice on taking notes and how to improve your accuracy. Fully updated for 2019, this 5th edition now features even more practical exercises, useful templates, and top tips, as well as guidance on using technology effectively and minutes for different types of meetings. The Creating Success series of books... Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.

Corporate Manslaughter and Regulatory Reform provides an innovative account of the emergence of new corporate manslaughter offences to criminalize deaths in the workplace during the last twenty years. This has occurred in many different national jurisdictions, but this book shows how these developments can be understood as a coherent phenomenon. It identifies the historical and legal origins of the instrumentalism that has limited the ability of health and safety regulation to respond effectively to work-related death cases, and explains how and why criminal law came to be used as a means of addressing these limitations by reinforcing the moral values underpinning regulation. The contemporary neo-liberal political context is shown to have posed fundamental challenges to systems of safety regulation, and created an environment in which the criminal law is seen as an effective and desirable means of delivering important moral and symbolic messages that regulation cannot communicate effectively itself.