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Books > Business & Economics > Business & management > Office & workplace

Algebraic Cryptanalysis (Paperback, 2009 ed.): Gregory Bard Algebraic Cryptanalysis (Paperback, 2009 ed.)
Gregory Bard
R7,081 Discovery Miles 70 810 Ships in 10 - 15 working days

Algebraic Cryptanalysis bridges the gap between a course in cryptography, and being able to read the cryptanalytic literature. This book is divided into three parts: Part One covers the process of turning a cipher into a system of equations; Part Two covers finite field linear algebra; Part Three covers the solution of Polynomial Systems of Equations, with a survey of the methods used in practice, including SAT-solvers and the methods of Nicolas Courtois. Topics include: Analytic Combinatorics, and its application to cryptanalysis The equicomplexity of linear algebra operations Graph coloring Factoring integers via the quadratic sieve, with its applications to the cryptanalysis of RSA Algebraic Cryptanalysis is designed for advanced-level students in computer science and mathematics as a secondary text or reference book for self-guided study. This book is suitable for researchers in Applied Abstract Algebra or Algebraic Geometry who wish to find more applied topics or practitioners working for security and communications companies.

Medical Receptionists And Secretaries Handbook (Paperback, 4 Revised Edition): Mari Robbins Medical Receptionists And Secretaries Handbook (Paperback, 4 Revised Edition)
Mari Robbins
R1,252 Discovery Miles 12 520 Ships in 12 - 19 working days

This best-selling classic has now been fully revised, expanded and updated. It has established itself over ten years and with three previous editions as the essential handbook for study and daily reference. Medical Receptionists and Secretaries Handbook, Fourth Edition contains vital information for all staff enabling them to work efficiently and effectively both within the NHS and private medical sectors. It encourages an understanding of the importance of administrative staff in providing high standards of patient care and promotes teamwork throughout the whole healthcare environment. No medical receptionist, secretary or healthcare administrator should be without it!

The Transformation of Work (Hardcover): Steven Vallas The Transformation of Work (Hardcover)
Steven Vallas
R4,103 Discovery Miles 41 030 Ships in 12 - 19 working days

Analysts are generally agreed - dramatic changes are unfolding in the character of work, managerial authority, and the employment relationship. However, there is little agreement as to precisely how such changes are reshaping people's working lives, the nature of their careers, and the distribution of opportunity among members of different classes, genders, and ethnic groups. Confronting these issues head on, this text focuses on a series of critical questions concerned with the restructuring of work under capitalism at the beginning of the 21st century. The papers collected here address a wide array of workplace settings, from traditional manufacturing settings to "knowledge work" in high tech and university contexts. The volume devotes attention to the impact of production concepts in various national settings, ranging from Germany to Mexico and Australia. Among other themes, the volume also examines the linkage between gender inequality and efforts to establish innovative, "flexible" forms of work organization.

New Research on Labor Relations and the Performance of University HR/IR Programs (Hardcover): Bruce E. Kaufman, David Lewin New Research on Labor Relations and the Performance of University HR/IR Programs (Hardcover)
Bruce E. Kaufman, David Lewin
R4,559 R4,313 Discovery Miles 43 130 Save R246 (5%) Ships in 12 - 19 working days

This volume presents five studies on key dimensions of union-management relations. Topics examined include union representation, financial consequences of unionism, wage determination, workplace innovation and conflict resolution in unionized enterprises in North America. In addition, the volume features four papers that examine university degree programmes in human resource management and industrial relations and, in particular, the extent to which the programmes provide students with the skills and competencies currently in demand by employers.

Creative Safety Solutions (Hardcover, 2nd edition): Thomas D. Schneid Creative Safety Solutions (Hardcover, 2nd edition)
Thomas D. Schneid
R2,739 Discovery Miles 27 390 Ships in 12 - 19 working days

In today's rapidly changing workplace, safety and loss prevention professionals cannot always "go by the book" for the answers to new and unique problems and issues. When there is no tried-and-true solution to a problem, safety and loss prevention professionals must think outside of the box of conventional solutions and develop new and creative solutions. Creative Safety Solutions, Second Edition stimulates creative thinking by identifying some of the new programs, new ideas, and new solutions being tried by other professionals in the field. By thinking outside of the box, the book will help you create new ways to improve the workplace. New Chapters in the Second Edition: It Is Your Safety Program-Empowering Employees in Safety Safety and Health Vision and Values Safety and Health Profession Impact of Safety and Health on Your Organization Human Resources and Safety and Health Does Happy = Safe? Circular Safety Management Injecting Creativity into Training Activities Combating Risk with Innovation Eliminate Boring from Your Safety Programs Critical and Creative Thinking in Safety and Health Achievement Is Addictive Lost but Not Forgotten Appendix: Injury and Illness Prevention Programs In this book, safety expert Thomas Schneid has assembled a number of creative solutions that have been tried and tested and have worked for many organizations. These are not all of the great ideas and solutions developed in the safety and loss prevention area-all of the ideas have not already been used. These ideas are only the tip of the iceberg, and the author challenges you to find new and better ways of doing your job within the safety and loss prevention function. These creative solutions to safety and loss prevention problems can help spur you to think about your activities and job duties and find new and creative ways of advancing the safety and loss prevention field.

Beyond Diversity and Intercultural Management (Paperback, 1st ed. 2014): C. Robinson-Easley Beyond Diversity and Intercultural Management (Paperback, 1st ed. 2014)
C. Robinson-Easley
R3,302 Discovery Miles 33 020 Ships in 10 - 15 working days

Beyond Diversity and Intercultural Management develops a change model designed to challenge prevailing paradigms in the literature and conversations about equal employment opportunity, diversity, and intercultural management.

The Simple Truths of Service - Inspired by Johnny the Bagger (Hardcover, Trade): Barbara Glanz, Ken Blanchard The Simple Truths of Service - Inspired by Johnny the Bagger (Hardcover, Trade)
Barbara Glanz, Ken Blanchard
R440 R416 Discovery Miles 4 160 Save R24 (5%) Ships in 10 - 15 working days

The Simple Truths of Service is a customer service classic that will grab your heart and not let go! More than five million people have been touched by this story. Have you? Your competitive edge in today's business environment is in how your customers are treated. If you want to succeed, then it's time to get creative about customer service! The Simple Truths of Service is an unforgettable true story about a very special young man who takes a chance and changes the culture of a grocery store. Each and every member of your team will be coming up with their own ideas of how to deliver that extra special service after they read this book. Johnny is young man living with Down Syndrome who changes the culture of a grocery store by being creative and giving the customers more than they expect. He puts his own personal signature on each and every interaction. Read about Johnny and other great customer experience stories that will have your customer service team bursting with new ways to make your company stand out from the crowd.

Beyond Inclusion - Worklife Interconnectedness, Energy, and Resilience in Organizations (Paperback, 1st ed. 2014): J. Goosby... Beyond Inclusion - Worklife Interconnectedness, Energy, and Resilience in Organizations (Paperback, 1st ed. 2014)
J. Goosby Smith, Josie Bell Lindsay
R3,488 Discovery Miles 34 880 Ships in 10 - 15 working days

Beyond Inclusion adopts a holistic and systems view of the organization, presents a behavioral model of organizational inclusion based upon research with thousands of employees, and discusses elements of organizational design that need to be adjusted to create, nurture, and sustain an inclusive culture.

Stress in the Spotlight - Managing and Coping with Stress in the Workplace (Paperback, 1st ed. 2014): B. Claridge, C. Cooper Stress in the Spotlight - Managing and Coping with Stress in the Workplace (Paperback, 1st ed. 2014)
B. Claridge, C. Cooper
R1,551 Discovery Miles 15 510 Ships in 10 - 15 working days

Based upon interviews with individuals in high pressure positions, from business leaders to a bomb disposal expert, this book provides practical insight about how to identify, tackle and overcome any kind of stress.

The Worldwide Workplace - Solving the Global Talent Equation (Paperback, 1st ed. 2014): M Johnson The Worldwide Workplace - Solving the Global Talent Equation (Paperback, 1st ed. 2014)
M Johnson
R1,456 Discovery Miles 14 560 Ships in 10 - 15 working days

Traditional notions of work are transforming rapidly as we enter into the global workspace. Through interviews with leading experts, The Worldwide Workplace gives readers a practical understanding of how to prepare for and capitalize on changes to the working environment.

Migrants, Work and Social Integration - Women's Labour in the Turkish Ethnic Economy (Paperback, 1st ed. 2014): S. Dedeoglu Migrants, Work and Social Integration - Women's Labour in the Turkish Ethnic Economy (Paperback, 1st ed. 2014)
S. Dedeoglu
R1,978 Discovery Miles 19 780 Ships in 10 - 15 working days

Exploring recent contemporary debates on gender and migration, this book scrutinizes the relationship between women's work in ethnic economies and social integration, arguing that women in Britain zigzag their way to social integration.

Migration and Care Labour - Theory, Policy and Politics (Paperback, 1st ed. 2014): B Anderson, I. Shutes Migration and Care Labour - Theory, Policy and Politics (Paperback, 1st ed. 2014)
B Anderson, I. Shutes
R3,406 Discovery Miles 34 060 Ships in 10 - 15 working days

The provision of care has been widely referred to as facing a 'crisis'. International migrants are increasingly relied upon to provide care - as domestic workers, nannies, care assistants and nurses. This international volume examines the global construction of migrant care labour and how it manifests itself in different contexts.

Transitions to Adulthood in the Middle East and North Africa - Young Women's Rising? (Paperback, 1st ed. 2014): M. Gebel,... Transitions to Adulthood in the Middle East and North Africa - Young Women's Rising? (Paperback, 1st ed. 2014)
M. Gebel, S. Heyne
R1,499 Discovery Miles 14 990 Ships in 10 - 15 working days

This book identifies chances and barriers women face in their transition to adulthood in Egypt, Iran, Jordan, and Syria. Adopting a life course perspective, it provides a new integrative micro-macro-theoretical framework and innovative analyses of individual life courses based on longitudinal data.

Therapy Talk - Conversation Analysis in Practice (Paperback): P. Fitzgerald Therapy Talk - Conversation Analysis in Practice (Paperback)
P. Fitzgerald
R1,959 Discovery Miles 19 590 Ships in 10 - 15 working days

'Therapy Talk' aims to help those who apply 'the talking cure' become better at their jobs by enabling them to understand how their verbal responses may channel the conversation partner into a particular direction, promoting conversation analysis as a useful tool to study and enhance the therapeutic alliance between client and practitioner.

The Empathy Edge - Harnessing the Value of Compassion as an Engine for Success (Paperback): Maria Ross The Empathy Edge - Harnessing the Value of Compassion as an Engine for Success (Paperback)
Maria Ross
R400 R362 Discovery Miles 3 620 Save R38 (9%) Ships in 5 - 10 working days

Furious customers? Missed deadlines? Failed products? The problems your business faces may stem from a single issue: lack of empathy. Being empathetic at work means seeing the situation from another's perspective, and using that vantage point to shape your leadership style, workplace culture, and branding strategy. Pairing her knowledge as a branding expert with proven research and fascinating stories from executives, change-makers and community leaders, Maria Ross reveals exactly how empathy makes brands and organizations stronger and more successful. Ross shows why your business needs to cultivate more empathy now, and shares the habits and traits of empathetic leaders who foster more productivity and loyalty. She gives practical tips, big and small, for how to align your mission and values and hire the right people, cultivating a more empathetic-and innovative-workplace culture. Finally, she gives you the goods on building your empathetic brand in an authentic and proactive way, and shows how doing so results in happier customers, innovative work cultures and increased profits. In this practical playbook for businesses of all types, Maria Ross proves that empathy is not just good for society-it's great for business, and may transform you at a personal level, too.

Re-Making Communication at Work (Paperback, 2013 ed.): J Sostrin Re-Making Communication at Work (Paperback, 2013 ed.)
J Sostrin
R1,030 Discovery Miles 10 300 Ships in 10 - 15 working days

Almost 400 years ago philosophers John Locke and David Hume implicitly defined communication as a tool for the transmission of pure ideas, stating that the ideas themselves are what matter, not the way in which they are expressed and exchanged. Now known as the transmission model, this form of communication is still the foundation for academic courses in communication theory and practice, and is embedded in most business literature and education that address subjects related to workplace communication, organization behavior and culture, leadership, and conflict resolution. But what if this accepted model of communication was incomplete? Re-Making Communication at Work argues that the transmission model of communication needs to be replaced by a new approach to communication. Sostrin challenges the status quo by exposing the most common myths that inaccurately define successful communication at work. These misperceptions are replaced by a set of core principles that deliver a clear mandate for re-making communication at work. Sostrin not only provides the theoretical foundation for this new approach, but he uses a straightforward model and exercises that demonstrate how managers, students, and consultants can powerfully improve relationships, decision-making, and collaboration with a few lines and circles.

Preparing for Today's Global Job Market - From the Lens of Color (Paperback, 1st ed. 2013): C. Robinson-Easley Preparing for Today's Global Job Market - From the Lens of Color (Paperback, 1st ed. 2013)
C. Robinson-Easley
R2,120 Discovery Miles 21 200 Ships in 10 - 15 working days

From the Lens of Color identifies and delineates a methodology for effectively positioning and/or repositioning oneself in today's global job market that moves significantly beyond strategies associated with simply developing a resume, cover letter or business plan.

Culture and Gender in Leadership - Perspectives from the Middle East and Asia (Paperback, 1st ed. 2013): J. Rajasekar, L. Beh Culture and Gender in Leadership - Perspectives from the Middle East and Asia (Paperback, 1st ed. 2013)
J. Rajasekar, L. Beh
R3,654 Discovery Miles 36 540 Ships in 10 - 15 working days

The overall aim of this volume is to present the research studies carried out in the Middle East and Asia in the fields of culture and gender and their influence on leadership in particular. The cultures and practices of these geographical regions are very much varied and this book, Culture and Gender in Leadership: Perspectives from the Middle East and Asia, brings together analyses of these themes in selected countries of these two regions. The chapter authors use detailed descriptions, case studies and vignettes to speak to the cultural relativism and gender in leadership in these countries and provide a unique and comparative perspective drawn from their own cultures. This volume also contributes to the development of theory and empirical research found in these regions and through the collective efforts presented in this book, attempts to strengthen the body of knowledge and practice in the fields of culture and gender in leadership. As Asia is becoming the engine of economic growth for the world and Arab Spring is opening up new vistas in the Middle East, this book is a must read.

Materiality and Space - Organizations, Artefacts and Practices (Paperback, 1st ed. 2013): Nathalie Mitev, Francois-Xavier de... Materiality and Space - Organizations, Artefacts and Practices (Paperback, 1st ed. 2013)
Nathalie Mitev, Francois-Xavier de Vaujany
R3,935 Discovery Miles 39 350 Ships in 10 - 15 working days

Materiality and Space focuses on how organizations and managing are bound with the material forms and spaces through which humans act and interact at work. It concentrates on organizational practices and pulls together three separate domains that are rarely looked at together: sociomateriality, sociology of space, and social studies of technology. The contributions draw on and combine several of these domains, and propose analyses of spaces and materiality in a range of organizational practices such as collaborative workspaces, media work, urban management, e-learning environments, managerial control, mobile lives, institutional routines and professional identity. Theoretical insights are also developed by Pickering on the material world, Lyytinen on affordance, Lorino on architexture and Introna on sociomaterial assemblages in order to delve further into conceptualizing materiality in organizations.

Decision-Making in an Organizational Context - Beyond Economic Criteria (Paperback, 1st ed. 2013): J. Rosanas Decision-Making in an Organizational Context - Beyond Economic Criteria (Paperback, 1st ed. 2013)
J. Rosanas
R1,483 Discovery Miles 14 830 Ships in 10 - 15 working days

Illustrates how decision-making in organizations has to go beyond economic criteria and the individual level, due to the impossibility of making decisions that do not affect other human beings. The author reviews the conventional analyses of decision-making that do not take into account how decisions affect others and suggests an alternate model.

Luxury Sales Force Management - Strategies for Winning Over Your Brand Ambassadors (Paperback, 1st ed. 2014): M. Merk Luxury Sales Force Management - Strategies for Winning Over Your Brand Ambassadors (Paperback, 1st ed. 2014)
M. Merk
R2,024 Discovery Miles 20 240 Ships in 10 - 15 working days

The sales team can often make or break the success of new brands or products. This comprehensive guide provides strategies, models and checklists to help managers and directors strengthen the relationships of their firm's sales force with their own or other brands, maximizing turnover and profit in the long run.

Make Your Brain Work - How to Maximize Your Efficiency, Productivity and Effectiveness (Hardcover, 2nd Revised edition): Amy... Make Your Brain Work - How to Maximize Your Efficiency, Productivity and Effectiveness (Hardcover, 2nd Revised edition)
Amy Brann
R1,498 R1,234 Discovery Miles 12 340 Save R264 (18%) Ships in 10 - 15 working days

Do you know how your brain functions? Do you sometimes feel like you're fighting your own brain and habits in order to be productive at work? What if there was a way to work with your brain to become more efficient, effective and productive... and transform the way you operate? Make Your Brain Work is here to help. Author Amy Brann is fascinated by the application of brain science to business, and you don't have to be an expert to understand - she explains the principles and latest insights in practical and easy-to-understand language, enabling you to understand the way you work, and form the helpful habits that will revolutionize your output. With clear, in-context examples; hands-on tips; and focused case studies on how companies are doing things well and the pitfalls to avoid, this entertaining book will help you reduce the stress and overwhelm of poor time management, and help get you to that next professional level. Including brand-new content on developing resilience and creativity, and managing your work-life balance, now it's even easier to Make Your Brain Work!

Information Systems and Technology in the International Office of the Future - Proceedings of the IFIP WG 8.4 working... Information Systems and Technology in the International Office of the Future - Proceedings of the IFIP WG 8.4 working conference on the International Office of the Future: Design Options and Solution Strategies, University of Arizona, Tucson, Arizona, USA, April 8-11, 1996 (Paperback, Softcover reprint of the original 1st ed. 1996)
Bernard Glasson, Doug Vogel, Pieter W. Bots, J Nunamaker
R5,608 Discovery Miles 56 080 Ships in 10 - 15 working days

Globalization of business, internationalization of trade, and increasing prevalence of multi-cultural interdisciplinary teams are beginning to redefine the nature of office work. Different-time/different-place/different-culture teams will become the norm. Same-time/same-place/same-culture teams will become the exception. The International Office of the Future (IOF) will be a dramatically different environment than that which exists in the majority of today's organizations. Prospects for the IOF give rise to numerous questions, which are addressed in this book. What are the salient issues? What design options or solution strategies exist to address these issues? How might these design options be best implemented? What are their implications? In addition, a number of specific topics will be discussed including: multi-cultural team productivity, IT platform requirements, and global telecommunications.

Discussing the Undiscussable - A Guide to Overcoming Defensive Routines in the Workplace (Paperback): W Noonan Discussing the Undiscussable - A Guide to Overcoming Defensive Routines in the Workplace (Paperback)
W Noonan
R1,878 Discovery Miles 18 780 Ships in 12 - 19 working days

Discussing the Undiscussable

Since his 1990 landmark book Overcoming Organizational Defenses, Chris Argyris has extensively researched and written about how well-meaning, smart people create vicious cycles of defensive behavior to protect themselves from embarrassment and threat. In Discussing the Undiscussable, Bill Noonan enlivens the scholarly work of Chris Argyris through the use of reflective exercises and easy-to-read chapters that illuminate the basic human experience endemic to the creation of defensive routines. This book offers hope for altering organizational defensive routines by leveraging the greatest opportunity for change--the way we think and act.

Discussing the Undiscussable provides a set of practical "how to do" exercises for detecting, surfacing, and discussing organizational defensive routines in a safe and productive way. The combination of text, business fable, and interactive and reflective exercises is versatile in its application to both individuals and groups. The companion DVD contains video vignettes of the book's business fable where the actors model both defensive routines and virtuous cycles of behavior. Readers will instantly recognize what has long been going on in the workplace, and will be able to develop the skills to talk about it productively.

Praise for Discussing the Undiscussable

"I highly recommend this book to leaders, consultants, and anyone else who wants to help teams and organizations learn to address their most challenging issues. Bill Noonan's insights, stories, and practical methods make this an important book to read."
--Roger Schwarz, author, The Skilled Facilitator, and coauthor, The Skilled Facilitator Fieldbook

"Noonan makes Chris Argyris's pathbreaking work on organizational defensive routines accessible, and even entertaining."
--Bruce Patton, coauthor, Getting to YES and Difficult Conversations

"Whether at work or home we can use Bill Noonan's work to improve our lives and those of the people we interact with."
--Robb E. Van Cleave, treasurer, International Board of Directors, Society for Human Resources Management (SHRM)

"In a world of increasing complexity where multiple perspectives are required for addressing work issues, the ability to guide groups in having honest discussions where both intuition and data are given full and fair consideration is more and more important."
--Ralph Biggadike, professor, management division, Columbia Business School

Corporate Foresight and Strategic Decisions - Lessons from a European Bank (Paperback, 1st ed. 2013): S. Marinova, R. Ul-Haq,... Corporate Foresight and Strategic Decisions - Lessons from a European Bank (Paperback, 1st ed. 2013)
S. Marinova, R. Ul-Haq, Claudio Gomez Portaleoni, Marin Marinov
R1,526 Discovery Miles 15 260 Ships in 10 - 15 working days

This study investigates the relationships between corporate foresight and management decision-making processes in organizations. It provides an extensive analysis of extant theories of corporate foresight and strategic management, brings in new insights, and presents an in-depth case study exploration of corporate foresight of a European bank.

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