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Books > Business & Economics > Business & management > Office & workplace
Austerity was presented as the antidote to sluggish economies, but it has had far-reaching effects on jobs and employment conditions. With an international team of editors and authors from Europe, North America and Australia, this illuminating collection goes beyond a sole focus on public sector work and uniquely covers the impact of austerity on work across the private, public and voluntary spheres. Drawing on a range of perspectives, the book engages with the major debates surrounding austerity and neoliberalism, providing grounded analysis of the everyday experience of work and employment.
Jim Wetherbee, the only five-time Space Shuttle commander, presents thirty techniques that astronauts use-not only to stay alive in the unforgiving and deadly environment of space, but also to conduct high-quality operations and accomplish complex missions. These same techniques, based on the foundational principles of operating excellence, can help anyone be successful in high-hazard endeavors, ordinary business, and everyday life. Controlling Risk shows you how to embrace these techniques as a way of operating and living your life, so you can predict and prevent your next accident, while improving performance and productivity to take your company higher
The conflict between staying true to your faith and staying true to your company is a constant battle for Christian business owners. The serenity you feel on Sunday soon goes away Monday morning when dealing with customers, vendors, and employees. So here's the question: Can you have God in your life every day so that you can feel that joy constantly? YES! In God's Business: How to Supercharge Your Faith, Your Profit, and Your Client Experience, Frederick "Coach" West III lays the foundation to enjoy more of your faith in your business.
Information Risk and Security explains the complex and diverse sources of risk for any organization and provides clear guidance and strategies to address these threats before they happen, and to investigate them, if and when they do. Edward Wilding focuses particularly on internal IT risk, workplace crime, and the preservation of evidence, because it is these areas that are generally so mismanaged. There is advice on: c preventing computer fraud, IP theft and systems sabotage c adopting control and security measures that do not hinder business operations but which effectively block criminal access and misuse c securing information - in both electronic and hard copy form c understanding and countering the techniques by which employees are subverted or entrapped into giving access to systems and processes c dealing with catastrophic risk c best-practice for monitoring and securing office and wireless networks c responding to attempted extortion and malicious information leaks c conducting covert operations and forensic investigations c securing evidence where computer misuse occurs and presenting this evidence in court and much more. The author's clear and informative style mixes numerous case studies with practical, down-to-earth and easily implemented advice to help everyone with responsibility for this threat to manage it effectively. This is an essential guide for risk and security managers, computer auditors, investigators, IT managers, line managers and non-technical experts; all those who need to understand the threat to workplace computers and information systems.
Written by a former Times Creme PA of the Year, this new edition of The Definitive Personal Assistant and Secretarial Handbook is the ultimate guide for all management assistants, PAs, secretaries and executive assistants. Administrative personnel in today's workplace hold an immense influence, not only on their bosses' performance, but also on the running of the whole organisation. This bestselling book is the only resource needed to excel in one's role as an assistant, outshine bosses' expectations and go up the ladder. Placing special emphasis on career development and learning, it provides help and advice on the skills necessary to progress in your career. Along with a chapter to share with your boss for a more fruitful working relationship, The Definitive Personal Assistant and Secretarial Handbook includes help with time management, networking, relationship management, communication and confidence. Now with a new chapter on how to use neuroscience tools to coach yourself through your weaknesses and primed behavioural traits, it also contains even more practical help with minute taking, telephone and mobile communication etiquette and presentation skills. With free downloadable online resources to aid the day-to-day running of your office, this comprehensive and accessible guide can help you keep your finger on the pulse and maintain your professional image. Free downloadable online resources that include minute-taking templates and a comprehensive management checklist.
This book contains an Open Access chapter Scholarship in management and strategy is paying increasing attention to the domain of aesthetics. Companies routinely make aesthetic choices and there is growing recognition that aesthetic considerations are fundamental for successful performance in competitive markets. Stylistically sophisticated products may appeal to demanding customers, yielding higher profit margins. Style and beauty can also be applied toward enriching organizational cultures, informing leadership visions or motivating employees to defy conventions in designing new products. Aesthetics and Style in Strategy constitutes the first systematic survey of the interface between the aesthetic and strategic domains. Motivated by the rise of aestheticism in contemporary culture, it lays the foundations for an "aesthetic" turn in strategy, which interrogates the use of aesthetic features as a source of competitive advantage and provides examples of connecting design and engineering, style and technology. The "aesthetic turn" is not simply about creating value, but about sharing value among employees and infusing organizational activities with a purpose that transcends principles of efficiency. Volume 42 of Advances in Strategic Management documents the variety of ways in which the useful and the beautiful can be brought together, making a valuable contribution to the sustainability of business in the 21st century.
This volume focuses on new ways of working, and explores implications of these new practices with a particular emphasis on the place occupied by technology, materiality and bodies within contemporary working configurations. It draws together an international range of scholars to examine diverse subjects such as: the gig economy, social media as a work space, the role of materiality in living labs, managerial techniques and organizational legitimacy. Drawing on global perspectives, from France to Nigeria, this book presents a fascinating examination of the many new ways people are working, and relating to their work. Part of the esteemed Technology, Work and Globalization series, this book is valuable reading for scholars working on organizational studies, ethnography, technology management, and management more generally.
What's stopping you from doing the best work of your life? People are sick of the old ways of doing business. Despite the enthusiasm that surrounded the emergence of a hybrid working world, it still takes for ever to get anything done. Meetings and emails are almost belligerently incessant. Bureaucracy and hierarchy continue to stifle creativity and talent. So - after literal decades of management theory, as well as multiple shifts in the technological landscape - why can't we do better? Aaron Dignan is an expert in modernizing workplaces. He has built a career teaching top-level companies how to change to suit their workforce better and, in doing so, how to foster genuine innovation, loyalty and growth. In Brave New Work, he uses stories and experiences gathered from that career to lay out a fearless manifesto for a new type of work. This book will show you how to transform your team, department or business from the inside out, making work more adaptable, enjoyable and human. It's packed with tactics and tips for updating your company's operating system: the assumptions so deeply embedded within your organization that you don't even know you're being crippled by them. Learn how to reignite passion and energy throughout your organization, how to retain and attract a dedicated and happy workforce, and, ultimately, how to build a company that runs itself.
As technology erodes the impact of time and distance, more and more people live and work across cultures. This can be one of the most joyful experiences, as collaboration and diversity emerge as key drivers of innovation, yet there are also many challenges. Acknowledging that it is often the search for best practice, and the 'one right way', that creates prejudices, and even causes a disregard for diversity, this book brings an authentic and inclusive perspective to tackling the challenges of cultural diversity. Based on interviews with 145 individuals, it weaves together stories told in the voices of those who have experienced them, with key concepts, insights, and the expertise of each of the authors and editors, each of whom has lived and worked in at least 2 different countries. This book seeks sets out to inspire the reader, invite reflection, and nurture a curiosity and appreciation for those who are different from ourselves. Collectively, the authors and editors equip readers with the tools to embrace the richness and beauty brought by diversity, and ultimately engage with the key skills for thriving in today's fast-paced, highly interconnected and interdependent world. They envisage a mindset they call CulturAll Intelligentsia (c), which thrives on authenticity, embraces those who and that which is different, and thus creates a pathway to more sensitivity, and peace.
Here's what you should know to manage data records efficiently With proper electronic data management, your business can lower costs, improve efficiency, eliminate duplication, and be protected in the event of a lawsuit. This book provides an overview of records management solutions and implementation strategies in plain, non-technical English. Step-by-step instructions show you how to begin managing records and information and how to maintain the program once you have it established. Sample forms for inventory, scheduling, and necessary documentation are also available on the companion website.Electronic records management offers cost savings, greater efficiency, and protection in case of legal action; this book gets you started on an effective data management systemThis plain-English guide helps you determine what constitutes a record, shows you how to inventory records and create an efficient way to file both electronic and paper copies, and explains how to create a retention scheduleWalks you through switching to electronic record-keeping, what to look for in a records management system, implementing best practices, ensuring that your system will stay current, and using the system effectivelyHelps you assure that the destruction of any sensitive information is conducted and documented correctly "Records Management For Dummies" helps your business save money and improve efficiency with effective electronic records management.
Light a Fire in Their Hearts helps to set great leaders apart by helping them connect with others on a human level. Light a Fire in Their Hearts is unique and appealing in that, Lisa Anna Palmer, uses a highly conversational style and speaks directly to new and aspiring leaders, including from team leader, manager and director. Within Light a Fire in Their Hearts, Lisa engages readers as though she were accompanying them, side by side, to help them figure out what the leadership journey is all about. In addition, Lisa shares her own personal stories, as well as stories from over 30 great leaders who share their tips, tools, and strategies to engage others to contribute their very best-consider them your team of virtual mentors. The goal of Light a Fire in Their Hearts is to help high performers to: Understand the importance of leadership and the impact on people and the planet, in addition to the bottom-line Self-reflect on their leadership journey and how they want to show up as a leader at work Learn more about the challenges that they will face that they don't typically teach you about in school Understand the transformation that needs to take place to shift from high performing individual contributor and/or team member to become a Great People Leader Learn about the Light Your Leadership Brand (c) approach to light a fire in the hearts of employees, which features wise practices of great leaders
"What does a workplace utopia look like to you?" This is the question Dr. Ella F. Washington asks company leaders, and often she hears about an ideal vision of an organization that values diversity and inclusion and wants employees to bring their whole selves to work. But how can you get there? Organizations have largely missed the mark when it comes to creating environments where all employees thrive in an equal and equitable way, because they treat diversity, equity, and inclusion (DEI) as a program that gets done rather than the necessary and difficult journey it is. A truly inclusive workplace requires invention and reinvention, mistakes and humility, adaptation to a changing world, constant reflection, and sometimes significant sacrifice. The road to an inclusive workplace is a difficult one, but you can traverse it, and there's help along the way. Start here with stories of companies making the necessary journey, including Slack, PwC, Best Buy, Denny's, and many others. Hear from company leaders about their successes and failures, the times they were on the vanguard, and the moments they realized they had much more work to do. These are profiles in perseverance from people who are keen enough to recognize the need for inclusive workplaces and humble enough to know they're not there yet. Along the way, Washington provides a framework for thinking about where these companies are on their journeys and where you and your company may be too. Progress is hard won on the necessary journey to becoming an inclusive organization, but it must be won. John Lewis said it best: "You see something you want to get done, you cannot give up, and you cannot give in."
SHAPERS is the definitive guide to elevate the way you work and live. PRAISE FOR SHAPERS: "Do you wish you could throw yourself into your work, become energised and enriched by it, and leave the world a better place? Then SHAPERS is for you. Altman shows that your idiosyncrasies and unique skills are not the obstacles to achievement and purpose. They are the path." -Daniel H. Pink, #1 New York Times bestselling author of WHEN and DRIVE "With countless nuggets of timeless wisdom, SHAPERS gently nudges readers to envision new possibilities for them to build more meaningful, joyful work and lives." -Amy C. Edmondson, Professor, Harvard Business School, author of The Fearless Organisation and Teaming "Altman mixes together case studies, anecdotes and careful empirical research to offer wise and practical advice about how to make work better, and thus to get better work. If companies followed even a quarter of his suggestions they would foster a more productive and more satisfied workplace for everyone. And his engaging, informal style makes for effortless reading." -Barry Schwartz teaches at Haas School of Business, U.C. Berkeley and is the author of The Paradox of Choice and Why We Work We work in places, ways, and on things that were once the stuff of sci-fi flicks. Yet the reality is that most professionals are unhappy in their work. Whether you want to reset your career, strike out on your own, or just ignite more joy in what you do, this illuminating productivity book shows you how to create a working life that reveals meaning while rewriting our collective future. When we connect with something larger than ourselves, we enjoy the fruits of our labour as well as the journey -- the sweat and the struggle. It's the unyielding commitment to a purpose that gives shapers their shimmer. The benefits of this shine are plentiful: enhanced wellbeing, more community engagement, a healthier economy, better work for all, and a more beautiful world. Altman is a workologist who guides companies to leave politics and posturing behind in favour of transparent and trusting cultures. After decades facilitating culture-defining practices for leaders, you'll learn everything he knows: Adopt the mindset for creativity, innovation, and boundless growth Amplify your career and inspire others to do the same Help create engaged teams through building leadership skills Become a better leader through the five new modes of leadership ethics Learn what underpins the most resilient organisations in the world The stories and anecdotes in SHAPERS come from hundreds of interviews with innovators dedicated to improving our outdated system of work. These trailblazers include CEOs, organisational designers, social psychologists, workplace strategists, and start-up entrepreneurs. See your work from a whole new perspective and focus on what fulfils you. If you seek the freedom to approach work in your own unique way and become energised by what you do, then SHAPERS is your guide.
Do One Thing is for anyone who feels like they don’t know what they want and don’t know where to start. With tools to tackle the blocks in your life that are stopping you from achieving your goals, you’ll find out how to overcome these and make the change you want. Do One Thing will help you achieve the life you dream of by helping to remove the blocks in your way. Blocks can be anything that stops you from making a change or achieving what you want. Broken into 12 practical topics with 60 ideas for you to try – from self-help, learning, productivity tips, to spirituality and ways to start giving back – you’ll find practical advice to break down your blocks into manageable hurdles you can face one by one. You can then overcome these working by day, week, or month to reach your long-term goals. For the time-poor, there’s also a breakthrough idea in each chapter - ‘if you only do one thing…’ and a ‘quick read’ section for a train, plane journey or while waiting for a meeting - if you haven’t got time or want to refresh your memory. Learn from the candid thoughts of others who achieved their goals, from professional wrestlers, French philosophers, skate-punk bands and project managers. You’ll also discover the importance of mentors and how they can help you achieve your goals.
Would No. It's just not natural. Sometimes presentation is almost as important as content. When you create a report, the goal is to provide information for readers in a format they can readily understand. "Crystal Reports 10 For Dummies, " the latest version of the most popular report writer in the world, shows you how to create simple or sophisticated reports, turning data into interactive, actionable reports that convey what's happening in your business. You can progress cover-to-cover or use the index to find out how to: Give your reports more pizzazz by using the correct fonts, color, drop shadows, graphic elements, and moreIntegrate elements from multiple, non-database sourcesGroup sort, total result sets, cross-tab reports, and add formulas, charts, or mapsPrint reportsUse customized Business Views gleaned from the same information to provide each reader with information he or she needs to know without spilling all the beans, sales figures, marketing information, or whateverPresent multi-dimensional data in OLAP (Online Analytical Processing) cubesGet ideas from sample reports on the companion Web site Written by Allen G. Taylor, nationally known lecturer, teacher, and author of over 20 books, including "Database Development for Dummies, Crystal Reports 10 For Dummies" makes it crystal clear how to: Store your information securely in Crystal RepositoryUse Crystal Analysis 10 to display OLAP data so you and your report's readers can analyze the information in an online environmentUse Crystal Enterprise to put Crystal Reports online for viewing by hundreds or thousands of people in your organization Whether you want to dazzle your company's CEO and shareholders, motivate the sales force, or simply share database information cogently, with "Crystal Reports 10 For Dummies" you not only make your point, you an impression. When your reports look professional, you look professional.
Little has been published on the subject of energy-efficient refurbishment of offices, despite the growing need to refurbish older office building stock throughout Europe, and the global requirement to conserve energy. The book suggests the most energy efficient and environmentally friendly way to refurbish offices using examples of real buildings and designs wherever possible. Each case study includes a building description, the retrofitting strategy, passive and low energy technologies used, energy assessment, comfort and environment assessment, financial assessment, client and market assessment, and conclusion. This practical design manual will be invaluable for architects and engineers specialising in the refurbishment of commercial buildings.
Extraordinary leaders share a passionate commitment to achieving their vision that borders and sometimes crosses the line into obsession. All In shows why obsession, if properly focused and managed, is both necessary and productive. Advances in any endeavor almost always depend on a small group of individuals who are completely consumed by the goal they're pursuing. When these leaders and teams are successful, everyone benefits from their obsessive nature. This book?explores the three obsessions underlying the achievements of the greatest leaders: delighting customers, building great products, and creating an enduring company. Author Robert Bruce Shaw takes you inside the success stories of iconic leaders and shows the upside of obsession plus the practices that support it, including Jeff Bezos of Amazon, Elon Musk of Tesla, and Steve Jobs of Apple. In All In, Shaw teaches you why: Amazon's first principle is customer obsession and the behaviors that sustain it as the firm becomes one of the largest in the world. Tesla puts products at the center of everything it does and the leadership approach that created a revolutionary electric car. Steve Jobs' greatest creation was not the Mac or iPhone but Apple the company. ? ? ? ? ? ? ? ???? Shaw also provides insight into the dark side of obsession and its destructive potential - as vividly illustrated in his case study of Uber's aggressive pursuit of growth during the tenure of CEO Travis Kalanick. Appealing to any reader of entrepreneurial biographies, All In shows individuals, teams and organizations how to manage obsession's downsides while realizing the benefits of relentlessly seeking to create something that truly matters.
Although most jobs are initially designed by managers, employees also play an important role in this phase through a proactive behavior called 'job crafting'. It describes a bottom-up approach that consists of customizing and modifying structural, relational, and cognitive aspects of one's job to match personal skills, attitudes, and inclinations. The literature on this subject has been developing for over 20 years but requires a recapitulation to bring together different and often disconnected contributions and provide a concise research agenda for scholars wishing to approach the study of these issues. This book provides a conceptual framework on job crafting by demonstrating how its practice results in a more meaningful and satisfying work experience. This book is the first to investigate this area of study in such a complete and exhaustive way: it takes a managerial perspective to identify the antecedent and outcome variables of job crafting and suggests behaviors which managers should steer clear from to avoid facing negative and unexpected consequences.
When the first edition of Martyn Sloman's Handbook appeared, it made an immediate impact on the HRD community. Its starting point was the idea that traditional approaches to training in the organization were no longer effective. The Handbook introduced a new model and set out the practical implications. The world of HRD has moved on, and Martyn Sloman has now drastically revised the text to reflect the increased complexity of organizational life and the many recent developments in the field. His aim remains the same: to help readers to develop a framework in which training can be effectively managed and delivered. In Part I of the text the author draws attention to the opportunities created for training by the current emphasis on competition through people. In Part II he poses the question: 'What should training managers be doing to ensure that training in their organization is as good as it can be?' Here he stresses the need to keep training aligned with business objectives, and to encourage line managers to work alongside the human resource professionals. The third and final Part considers the trainer as a strategic facilitator and examines the skills required. Martyn Sloman writes as an experienced training manager and his book is concerned, above all, with implementation. Thus the text is supported by questionnaires, survey instruments and specimen documents. With its combination of thought-provoking argument and practical guidance, the Handbook will continue to serve all those with an interest in organizational training. |
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