This sweeping survey of the history of work, from hunter-gatherers to dotcom telecommuters, deftly compresses thousands of years of human evolution into an incisive volume that the Toronto 'Globe & Mail' calls "a page turner of a book." It is a book about work, about the organization and management of work, but it is also a book about people.

Dieses Buch geht uber die Suche nach Muda durch Gemba-Walk hinaus: das Ziel ist es, die Buroumgebung angesichts der neuen Herausforderung der Digitalisierung zu industrialisieren, indem dieselben Prinzipien der Lean-Industrie angewendet werden. Wahrend die grundlegende Prozesstheorie gultig bleibt, mussen die Lean-Tools angepasst und auf die Merkmale des Buros ubertragen werden, wo nicht Maschinen, sondern Mitarbeiter im Mittelpunkt der Transaktionen stehen. Hier wird ein neuer, bereits erfolgreich angewandter, integrierter, aus der Industrie stammender und systematischer Ansatz vorgestellt. Er steigert nicht nur die Effektivitat und Produktivitat im Buro und verkurzt die Durchlaufzeit von Buroablaufen weit uber die einfache Muda-Eliminierung hinaus, sondern bereitet die Prozesse auch auf das kommende Zeitalter der Digitalisierung vor.

The expanding application of Concept Mapping includes its role in knowledge elicitation, institutional memory preservation, and ideation. With the advent of the CmapTools knowledge modeling software kit, Concept Mapping is being applied with increased frequency and success to address a variety of problems in the workplace. Supported by business application case studies, Applied Concept Mapping: Capturing, Analyzing, and Organizing Knowledge offers an accessible introduction to the theory, methods, and application of Concept Mapping in business and government. The case studies illustrate applications across a range of industries--including engineering, product development, defense, and healthcare. The authors provide access to a free download of CmapTools, courtesy of the Institute for Human and Machine Cognition, to enable readers to create and share their own Concept Maps. Offering examples from the United States, Canada, Australia, Spain, Brazil, Scotland, and The Netherlands, they highlight a global perspective of this dynamic tool. The text is organized into three sections: 1. Practitioners' Views--supplies narratives, guidance, and reviews of applications from career Concept Mappers 2. Recent Case Studies and Results--presents in-depth examinations of specific applications and their results 3. Pushing the Boundaries--explores what's possible and where the boundary conditions lie Applied Concept Mapping facilitates the fundamental understanding needed to harness the power of Concept Mapping to develop viable solutions to a virtually unlimited number of real-world problems.

Although work furniture has had so much more attention recently there is a long way to go before this is translated into action in the wider world. Increased international concern for the health and safety of people at work is one of the driving forces behind this book.; The Science of Seating brings together researchers in ergonomics and posture with industrial designers, to review and assess the current state of chair design, with implications for cultural, behavioural and occupational aspects of health. The contributions are a significant step in the science of seating and should lead to a better understanding of the mechanics, dynamics and the effects of seating on the sitter.; They point to ways in which seats might become easier-to-use and adjust, offering both comfort and postural support without compromising freedom of movement: and in the not-too-distant furture, "the intelligent chair" will "remember" the sitter's preferences for position, cushiness and so on.; Topics covered include: Adjustability, Anthropometics, Posture, Back Pain, Biomechanics, Seat Pressure Distributions, School children, Special Needs of Users, Design Applications, Industry Perspectives, VDT Standards.; It is aimed at researchers and practising seating designers, ergonomists, design engineers, occupational health workers and physiotherapists and furniture manufacturers.

Straight-talk at work Grumblings in offices everywhere suggest that we crave more, but don't get often enough of it. "Beyond Bullsh*t" reveals the dynamics of bullsh*t and why it has become the corporate etiquette of choice. It also explains how telling it straight contributes to personal well-being and business success.
After decades of research and consulting, Samuel A. Culbert is convinced that straight-talk at work "is" possible. But it requires more than luck and willing people. Straight-talk is the product of thoughtful, caring relationships, built upon trust and commitment. There's no greater contribution to operational effectiveness and success than conversations in which people with conflicting viewpoints discuss their differences forthrightly.
Readers will be engaged and delighted as the text demystifies the obstacles to getting beyond bullsh*t and guides them in developing straight-talk relationships. Further details are available at www.straighttalkatwork.com.

Is work taking over your life? Is your life interfering with your success at work? Work-life balance is ever-evolving and can be hard to find and maintain, especially as your career develops and circumstances change. Get A Life! is a highly practical handbook to help you do just that. Written by experienced coach, counsellor and wellbeing consultant Rick Hughes, this book covers everything from assessing your own needs, delegation and workload management and the myths of perfectionism, to managing and investing in relationships at work and at home, considering professional and personal development, and creativity and self-worth. With a wealth of advice, case studies and useful action plans founded in over 25 years of real-world experience, Get A Life! will help you find the balance that works for you, now.

No Fear highlights two challenges we face in the workplace, and in our daily lives. Firstly,how to free ourselves from fear and secondly, how to avoid managing through fear. This extraordinary book is a journey through fear, and how to dispel it, that will help the reader recognize the emotion in the workplace as well as in their own lives.

What can you learn from the most successful companies in the world? The NBA Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled the exciting basketball league to become the powerhouse it is today. Today's NBA is filled with larger-than-life figures, like LeBron James, James Harden and Stephen Curry, who effortlessly dominate the courts. But it wasn't always so glamorous. The multi-billion-dollar league has grown from humble roots into a sports powerhouse that is loved around the world due to savvy digital marketing and a global focus. Thanks to the popularity of individual players and team rivalries, the NBA has survived league mergers and financial crisis. Teams have earned the respect of millions of loyal fans who are dedicated to the success of each and every organization within the league. Through the story of the NBA, you'll learn: How to keep a dream alive when it seems like no one wants to see it come true. How a company can find their way out of a financial crisis. How presentation is the secret sauce to the success of any show. And how a company can build a loyal fanbase who will do anything to keep them on top.

This book is about the "leadership illusion"; the habit of writers, researchers and leaders, when considering causes of success or failure, to focus mainly on the individual and often the context but rarely both. This book argues that context and individual are inextricably linked and we first must make sense of the context in which leaders operate.

Do you want to acquire the knowledge and skills to give you greater influence in political situations at work? Perhaps you want to make sense of the political behaviour you see around you. Or maybe you want to acquire a set of effective tools to help you work more productively in a political workplace. If so, this book is for you.

The business environment is a fundamental subject in any Business Studies degree course. This new, student-friendly book divides the subject into the internal and external environment and, where relevant, discusses the interface between the two. It is written with the outward-looking student in mind and, as a result, encourages readers to reflect on what they have read and to consolidate their learning through regular self-testing exercises and discussion points. The text contains highly relevant and 'household name' case studies, ensuring that it is a highly topical and engaging book. Where organisational styles differ, the authors put forward the pros and cons of different points of view, ensuring that students have the information necessary to make up their own minds and develop management strategies of their own.

The indispensable guide to detecting and solving financial crime in the office

Low-level financial crimes are a fact of life in the modern workplace. Individually these crimes are rarely significant enough to warrant the hiring of professional investigators, but if left unchecked, small crimes add up to big losses. In companies without dedicated fraud investigators, detecting and solving low-level crimes generally falls to managers and internal auditors. Financial Crime Investigation and Control offers tips, tools, and techniques to help professionals who lack investigative experience stem the tide of small financial crimes before it becomes a tsunami.

Inside you’ll find expert guidance on investigating and uncovering common types of fraud, including:

• Credit card fraud
• Consumer fraud
• Kickbacks
• Bid rigging
• Inflated invoices
• Inventory theft
• Theft of cash
• Travel and subsistence claims
• Check fraud
• ID fraud
• Ghost employees
• Misappropriation schemes
• Computer-related crime
• Financial statement fraud

In the bestseller A Woman's Place is in the Boardroom the authors described the problem, gave comprehensive views of how it looked from both sides, and presented the arguments for positive change. This book is all about the 'how to'. It takes all the arguments and analysis of the first book, and focuses on how to apply it and what to do.

Taking Minutes of Meetings guides you through the entire process of minute taking: arranging the meeting; writing the agenda; creating the optimum environment; structuring the meeting and writing notes up accurately. The often misunderstood role of minute-taker is one of the most important and powerful in a meeting, and this book will help you excel at this crucial skill, allowing you to build your career and credibility. Taking Minutes of Meetings is an easy to read 'dip-in, dip-out' guide, providing hands-on advice about the sections of a meeting as well as tips on how to create an agenda, personal preparation, best practice advice on taking notes and how to improve your accuracy. Fully updated for 2019, this 5th edition now features even more practical exercises, useful templates, and top tips, as well as guidance on using technology effectively and minutes for different types of meetings. The Creating Success series of books... Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.

A smart, science-based approach to retaining your talent and making the world of work a better place. Right now, we're confrontinga once-in-a-century opportunity to create a future of work that's better for everyone. The old corporate standard of extreme hours, sleep deprivation, and nonstop travel is dead. And knowledge workers don't miss it. They're expecting today's leaders to create the workplace of tomorrow: a hybrid ecosystem that thrives on flexibility, diversity of thought, and enables every employee to reach peak performance. In The Brain-Friendly Workplace, Friederike Fabritius offers a science-based and field-tested blueprint for tomorrow's workplace. Through her easy-to-follow program, entire organizations are discovering how small, inexpensive changes can lead to advantages like better employee performance, higher job satisfaction, and stronger talent retention.

Straight-talk at work Grumblings in offices everywhere suggest that there is not much that we crave more, but don't get often enough. Beyond Bullsh*t reveals the dynamics of bullsh*t and why it has become the corporate etiquette of choice. It also explains how telling it straight contributes to personal well-being and business success. This book is for people who wonder what it's going to take to get rid of the constant deception and obfuscation that, at the end of the work day, leaves them feeling beaten up, confused, and even a little dirty. It is also for the people greeting them at home, wondering, What's going on that takes such a toll? Pressed for an answer, many explain it's all the bullsh*t I have to endure. Even people who disdain deception find themselves involved in it. They bullsh*t at work. After decades of research and consulting, Samuel A. Culbert is convinced that straight-talk at work is possible. But it requires more than luck and willing people. Straight-talk is the product of thoughtful, caring relationships built upon trust and a commitment to look out for one another's success. Culbert describes this brand of truthfulness as a caring, other-sensitive, candor-on-demand, loyalty-producing, intimacy-escalating, give-and-take relationship, leading to enhanced personal and organizational productivity. From an organizational perspective, there's no greater contribution to operational effectiveness and success than conversations in which people with conflicting viewpoints discuss their differences forthrightly. Readers will find this book personal--which is unusual for a business book; they will think that many of the stories are about them.They will be engaged and delighted as the text demystifies the obstacles to getting beyond bullsh*t, and guides them in developing straight-talk relationships at work. N.B.: One pending blurb--Robert Sutton

The authors review Chinese values and characteristics using Western strategic thinking to understand the new perspective. This book will enable the global practitioner, Western or Eastern, to develop this new world-view and to avoid only taking leads from global standardization, especially of regulatory and legal environments.

It's hard to be in the minority. If you're the only person from your ethnic or cultural background in your organization or team, you probably know what it's like to be misunderstood or marginalized. You might find yourself inadvertently overlooked or actively silenced. Even when a work environment is not blatantly racist or hostile, people of color often struggle to thrive-and may end up leaving the organization. Being a minority is not just about numbers. It's about understanding pain, power, and the impact of the past. Organizational consultant Adrian Pei describes key challenges ethnic minorities face in majority-culture organizations. He unpacks how historical forces shape contemporary realities, and what both minority and majority cultures need to know in order to work together fruitfully. If you're a cultural minority working in a majority culture organization, or if you're a majority culture supervisor of people from other backgrounds, learn the dynamics at work. And be encouraged that you can help make things better so that all can flourish.

This volume of Advanced Series in Management offers cutting-edge research from Human Resource Management professionals and academics, which engages with the potential opportunities and challenges of digitization in the workplace. Contributors introduce fresh evidence and innovative ideas on the changing work environment, to help business leaders' shift to the digital mind-set. The book suggests new ways of managing, organizing, and leading a positive social change towards a human-centered organization. For example, a collaboration between HRM and IT, adoption of design thinking, using integrated analytics, and developing new competences. The book explores this new world for HRM, developing critical insights about three main issues: HRM's new role in the 4.0 era New job and organization design for the smart economy New HRM tools and practices for digital organizations. HRM 4.0 For Human-Centered Organizations provides both researchers and professionals working in Human Resources Management, Organization Design and Organizational Behaviour with practical guidelines to turn the challenging scenario of Industry 4.0 into a successful transformation for the HRM domain.

This book is specifically aimed at German-speaking secretaries, PAs, and management assistants who need to speak English in their daily work. This book enables you to deal with a range of challenging situations in the most effective and efficient way. It provides guidelines, models, and expressions contextualised in realistic situations that you can dip into on a need-to basis.

This one-stop board leadership resource, written by one of the world's leading governance consultants and author of the bestselling Boards That Make a Difference, offers you a broad range of material including the best articles from the Board Leadership newsletter, articles from various publications, and previously unpublished short works. Each chapter has been carefully selected and arranged to provide you with a distillation of John Carver's revolutionary Policy Governance model.

The complete toolkit so you can make a living and enjoy your life. Do you dread Monday mornings, count down the days to the weekend, or wonder if this is all there is to work and life? There is another way to work. The Own It. Love It. Make It Work. bundle reveals why you don't have to rely on your company, your coworkers, your boss, or anything other than yourself for your professional fulfillment and engagement. You can take ownership for your career, your life, and your happiness right now. Own It. Love It. Make It Work. provides proven strategies and tools you can use to make your job work for you. You'll learn how to be recognized and rewarded for your knowledge, skills, and contributions; shape your work in a way that meets both your professional and personal needs and goals; build meaningful, impactful relationships that help advance you career; and much more. The Own It. Love It. Make It Work. Workbook supplements each chapter of the book with exercises, guidance, and tools to execute Tate's strategy seamlessly. It provides questions to help you clarify your career goals; a revealing quiz that shows you which action step to take first, second, third, until you have your dream job; hands-on practices to cultivate happiness and well-being; and more.

When Trauma Survivors Return to Work: Understanding Emotional Recovery explains how managers and co-workers can learn to foster the process of emotional recovery for traumatized employees returning to the workplace. No other resource teaches managers and co-workers how to treat fellow co-workers returning to the workplace after experiencing a violent accident, rape, a burglary, or armed robbery. Or what to say to those who have just been told they have a terminal illness. Or how to treat an employee whose close family member has committed suicide. It is not helpful for co-workers to deny such traumatic events or remain silent, which is what happens. Or for managers to avoid directly communicating with traumatized employees. Is there a short and simple way to teach managers and co-workers how to be truly helpful to such wounded people? The answer is Dr. Barski-Carrow's illuminating, example-filled book, When Trauma Survivors Return to Work: Understanding Emotional Recovery.

Architects of the Business Revolution is a journey through the remarkable new territory of e-business and the new economy. Dearlove and Coomber identify the entrepreneurs, radicals and thinkers who have made the greatest contribution to this new world. From wunderkinds like Marc Andreessen and Sabheer Bhatia and rocket scientists like Tim Berners-Lee and Vinton Cerf to visionaries like Don Tapscott and Esther Dyson and business engineers like Scott McNealy and Jim Clark, these are the guys and girls you have to know about. Beyond the individuals themselves, Dearlove and Coomber take ideas into action and offer practical guidance drawn from these pioneers.