Der Autor untersucht anhand eines intensiven Studiums der Forschungsliteratur und der Auswertung wissenschaftlicher Studien, ob Stress eine wesentliche Variable fur Burnout darstellt und Stressregulation als Loesungsstrategie zielfuhrend ist. Neben einer Einfuhrung zu den Themen Gesundheit und Krankheit in der Medizingeschichte nahert sich der Autor dem Konstrukt Burnout als psychischer Erkrankung und besieht das Thema im Kontext von Unternehmen und der Volkswirtschaft, speziell im Hinblick auf die volks- und betriebswirtschaftliche Relevanz psychischer Erkrankungen. Die Studie stellt Stresskonzepte und Stressmodelle vor und bespricht Moeglichkeiten der Rehabilitation und Intervention.

Increasing customer needs, the globalization of markets and the evolution of e-commerce add to the complexity of logistic processes. In today's business, it is well understood that an effective management of logistic processes is impossible without the use of computer-based tools and quantitative methods. This book presents in a systematic way quantitative approaches to distribution logistics and supply chain management. The main orientation of the book is towards practical problem solving, and numerous case studies and practical applications are presented. The topics covered include: supply chain management, revers logistics, e-commerce, facility location and network planning, vehicle routing, warehousing, inventory control.

In Sexual Harassment, Joan Kennedy Taylor questions establishment assumptions that women are, by definition, passive victims who require government help. She not only summarizes present law and policies but illustrates various non-governmental methods of countering expressive behavior that is offensive but not truly harassing, including a new feminist approach to company training programs.

Managing Projects for success is a how to do it book of considerable value to practitioners and students alike. It provides the challenge of theory application through a series of exercises and is comprehensively illustrated. Managing Projects for Success equips the reader with specialist skills that can be immediately applied in practice and is written in three inter-related parts - Part 1: The framework; Part 2: Planning for control and Part 3: The tool kit - to promote clarity of understanding and study.

Do you know how your brain functions? Do you sometimes feel like you're fighting your own brain and habits in order to be productive at work? What if there was a way to work with your brain to become more efficient, effective and productive... and transform the way you operate? Make Your Brain Work is here to help. Author Amy Brann (Engaged; Neuroscience for Coaches) is fascinated by the application of brain science to business, and you don't have to be an expert to understand - she explains the principles and latest insights in practical and easy-to-understand language, enabling you to understand the way you work, and form the helpful habits that will revolutionise your output.

With clear, in-context examples; hands-on tips; and focused case studies on how companies are doing things well and the pitfalls to avoid, this entertaining book will help you reduce the stress and overwhelm of poor time management, and help get you to that next professional level. Including brand-new content on developing resilience and creativity, and managing your work-life balance, now it's even easier to Make Your Brain Work!

This volume constitutes the proceedings of the "Second International Workshop on Cooperative Buildings (CoBuild'99) - Integrating Information, Organizations, and Architecture" held at the Carnegie Museum of Art in Pittsburgh on October 1-2, 1999. The success of the First International Workshop on Cooperative Buildings (CoBuild'98), held at GMD in Darmstadt in February 1998, showed that there is a demand for an appropriate forum to present research about the intersection of information technology, organizational innovation, and architecture. Thus, it was decided to organize a follow-up event. The decision of where to organize CoBuild'99 was straight forward. Since we had many high quality contributions from the United States (U. S. ) presented at CoBuild'98, we wanted to hold the second workshop in the U. S. reaching out to a large audience and at the same time turning it into an international series of events held in different places in the world. Due to the excellent work carried out at Carnegie Mellon University, it was an obvious choice to ask Volker Hartkopf from the Department of Architecture and Jane Siegel from the Human Computer Interaction Institute to be conference cochairs for CoBuild'99. The workshop is organized in cooperation with the German National Research Center for Information Technology (GMD), in particular the Integrated Publication and Information Systems Institute (IPSI) in Darmstadt providing continuity between the events.

Reclaim God's vision for your life. Many Christians fall victim to one of two main problems when it comes to work: either they are idle in their work, or they have made an idol of it. Both of these mindsets are deadly misunderstandings of how God intends for us to think about our employment. In The Gospel at Work, Sebastian Traeger and Greg Gilbert unpack the powerful ways in which the gospel can transform how we do what we do, releasing us from the cultural pressures of both an all-consuming devotion and a punch-in, punch-out mentality - in order to find the freedom of a work ethic rooted in serving Christ. You'll find answers to some of the tough questions that Christians in the workplace often ask: What factors should matter most in choosing a job? What gospel principles should shape my thinking about how to treat my boss, my co-workers, and my employees? Is full-time Christian work more valuable than my job? Is it okay to be motivated by money? How do you prioritize - or balance - work, family and church responsibilities? Solidly grounded in the gospel, The Gospel at Work confronts both our idleness at work and our idolatry of work with a challenge of its own - to remember that whom we work for is infinitely more important than what we do.

The aim of this book is to equip any person working in an office environment with the basic knowledge, skills and attitudes to communicate effectively in the administrative and office environment. To ensure effective communication, it is necessary to have a basic knowledge of communication and this text will enable one to: understand the importance of good communication in an office environment, as well as the elements of the communication process (verbally and written communication); compile business letters, memoranda and reports; use different forms of electronic communication in the office; and organise all aspects of a meeting and take the minutes.

Investing in your returning talent Becoming a parent is life-changing. Our experience as employers, practitioners, researchers and working parents tells us this is a critical time for offering support to new parents as they navigate the transition, plan for their return and re-engage with work and career. At an organisational level, there are huge costs associated with losing experienced and talented employees when they start a family and, in the interest of building a more diverse and balanced workforce, organisations need their people to return engaged and motivated to progress their career. Written in partnership by two established coaching and mentoring professionals, Mentoring New Parents at Work makes the case for dedicated mentoring programmes in the workplace as a sustainable way of supporting new parents and improving talent retention for employers. The authors offer timely, practical guidance for each stage of the mentoring journey, from building the business case through to ideas for mentoring workshops. The book is grounded in theory and practice, and provides tools, techniques and real life case studies from a range of countries and organisations to illustrate good practice. Mentoring New Parents at Work will be invaluable to all HR practitioners and line managers who want to retain and support new parents, helping to pave the way for gender diversity at all levels of their organisations. Its themes and insights will also be of interest to students and researchers of HRM, diversity management, and coaching and mentoring.

Essential reading for building owners, facilities managers, architects and surveyors, this book will also prove useful on business management and facilities management courses, and for those studying architecture, surveying and real estate management.

There is recurrent public concern with enhancing the quality of professional performance. What is the con-temporary understanding of professionalism? Are the needs of professionals in various fields being met in today's world, as what is commonly called "continuing professional development" has become of a sizable industry? Many books treat the professions as a homo-geneous group and view them from an external stand-point. In Professional Practices Tony Becher investigates the differences as well as the similarities between and within professional groupings, and presents the perspec-tives of insiders. One particular theme concerns the main patterns of change in professional careers and the spe-cific problems faced by women professionals in a largely male-dominated environment. Brilliantly written, the book focuses on six professions-medicine, pharmacy, law, accountancy, architecture, and slructural engineering. The material is based on 190 interviews with a variety of members of the six professions. Becher's book offers original and sensitive insight into the working Ives of practitioners and an understanding of the ideas and values they embrace. He a'gjes that their high sense of commitment stems from a concern to enhance their individual reputations and to maintain their collective professional status. Becher highlights re variety of activities in which these professionals are engaged and the reasons for their reponses to social and political pressures from outside their fields. Above all, he seeks to demystify professionalism and to show that professional people share with others a wide range of universal human feelings and concerns. A postscript raises the issue of why -Diversities are little involved with continuing education in the professions. Practicing professionals will benefit from this insight into how people in their own and other professions cope with similar problems. Becher's volume will be particularly ap-pealing to educationists, policymakers, and social scientists interested in the subject of professionalism, those involved in the provision of initial and mid-career change for the orofessions, and those with a lay interest in the topic.

Developed especially for the TVET student at Introductory N6 level, Succeed in Office Practice N6 provides students with the necessary theoretical knowledge to write their exams and to progress to enter the workplace confidently.

It is evident that organizations are becoming increasingly diverse because of the growing numbers of ethnic minorities in the U. S. and the rise in immigration around the world (U. S. Bureau of Census, 2019). Some estimates indicate that by 2060 ethnic minorities in the U. S. will actually make up the majority of the population (U. S. Bureau of Census, 2019), and national minority group members will constitute over 14% of the 770 million people in the European Union (Worldwide Population Estimates, 2017). Thus, organizations around the world are faced with numerous challenges associated with attracting, motivating, and retaining employees who are culturally diverse, and we need a better understanding of how to increase the inclusion of diverse group members in organizations. This edited book includes twelve cutting edge articles written by subject matter experts on an array of topics including: (a) the influence of multiculturalism on HR practices, (b) factors affecting the success of corporate women, (c) stereotypes of racial minorities, (d) effect sizes in diversity research, ( e) true identities of stigmatized persons, (f) diversity training, (g) LGBTQ issues, (h) age, (I) strategies for creating inclusive climates, (j) the development of measure of reactions to perceived discrimination, (k) racial harassment, and (l) unfair discrimination against immigrants. This timely book provides a critical resource for undergraduate and graduate classes in diversity and inclusion in organizations, human resource management, organizational behavior, organizational sociology, and industrial and organizational psychology. Apart from theories and research on diversity and inclusion, the book also considers implications for designing HR policies and processes in organizations. Therefore, the book is especially relevant for practitioners and human resource professionals because it provides guidance on HR practices that can help organizations attract and retain these new organizational members.

Wall Street Journal and Publishers Weekly Bestseller Learn success secrets from original remote work pioneers on the mindset and strategies they developed to build and grow successful organizations from the ground up. With the unprecedented rise in remote work due to the pandemic, many businesses have struggled with how to effectively transition to a distributed format. Meanwhile, companies who had always been remote-first had a unique advantage: a highly scalable set of work processes, a unique communication style, and the proper "async mindset" required to succeed without an office. This groundbreaking guide unlocks the secrets and the lessons discovered by those pioneer entrepreneurs and founders who have figured out how to harness the async mindset and grow their businesses remotely in the most the seamless, freeing, and cost-effective ways. Once you accept and master some fundamental differences, remote work can fuel higher productivity, eliminate time-wasting meetings and treacherous commutes, and strip away the ugly politics that often undermine the most talented employees. It also leads to great cultural inclusivity and richer cultural exchange. Running Remote is for ventures of all stripes-companies small and large, one-person operations, mom-and-pop shops, and global mega-corporations. The lessons herein are as valuable for on-premises organizations as they are for the tech worker. Readers will: Master the fundamentals of the async mindset by exploring three overarching principles-deliberate overcommunication, democratized workflow, and detailed metrics. Learn nuts-and-bolts techniques and real-life lessons from remote work trailblazers who built successful all-remote organizations prior to the pandemic. Gain a better understanding of why hiring, on-ramping, and managing in a remote context is totally different-again with methods and first-hand stories from the founders and leaders that did it first. Learn how moving to a remote business model impacts traditional management and work processes.

A step-by-step workbook to turn any job into your dream job In Own It. Love It. Make It Work., renowned productivity consultant Carson Tate revealed why many of us are not engaged in our jobs-and offered a new strategy to take ownership of our careers, lives, and happiness. Now, she shows you exactly how to put her ideas into practice with a companion workbook that clearly guides you through the process. Designed to work hand-in-hand with Own It. Love It Make It Work., the Workbook supplements each chapter with exercises, guidance, and tools to execute Tate's strategy seamlessly. You'll navigate through each concept based on your own situation and personal career goals. In addition to complementary material, the workbook also features entirely new content, including: * Questions to help you clarify your career goals and what you need to be engaged and fulfilled * Concepts that you and your colleagues can explore together * A revealing quiz that will show you which action step to take first, second, third, until you have your dream job * Hands-on practices to cultivate happiness and well being * How trust and purpose can become the bedrock of your professional life A practical tool kit to leverage your unique strengths, skills and talents and custom-build your career, this all-new workbook offers you a refreshing opportunity for a radical realignment of your work, your goals, and your entire life.

Publisher's Weekly Top 10 Fall Release in Business and Economics A consumer credit industry insider-turned-outsider explains how banks lure Americans deep into debt, and how to break the cycle. Delinquent takes readers on a journey from Capital One's headquarters to street corners in Detroit, kitchen tables in Sacramento, and other places where debt affects people's everyday lives. Uncovering the true costs of consumer credit to American families in addition to the benefits, investigative journalist Elena Botella-formerly an industry insider who helped set credit policy at Capital One-reveals the underhanded and often predatory ways that banks induce American borrowers into debt they can't pay back. Combining Botella's insights from the banking industry, quantitative data, and research findings as well as personal stories from interviews with indebted families around the country, Delinquent provides a relatable and humane entry into understanding debt. Botella exposes the ways that bank marketing, product design, and customer management strategies exploit our common weaknesses and fantasies in how we think about money, and she also demonstrates why competition between banks has failed to make life better for Americans in debt. Delinquent asks: How can we make credit available to those who need it, responsibly and without causing harm? Looking to the future, Botella presents a thorough and incisive plan for reckoning with and reforming the industry.

As management ages and prepares to work longer than previous generations and Millennials join companies at steady rate, companies are suffering through tension and dissonance between Millennials and Boomers, and realizing that they can't just wait for management to age out to fix it. Finding productive ways to work across the generation gap is essential, and the organizations that do this well will have significant strategic advantages over those that don't.
"Millennials & Management: The Essential Guide to Making It Work at Work" addresses a very real concern of large and small businesses nationwide: how to motivate, collaborate with, and manage the millennial generation, who now make up almost 50% of the American workforce. The key is to change Boomer attitudes from disbelief and derision to acceptance and respect without giving up work standards. Using real world examples, author Lee Caraher gives leaders data-driven steps to take to co-create a productive workplace for today and tomorrow.

Struggling to apply Lean effectively in your office environment? Office Lean is a book for anyone who wants to apply Lean better in contexts where the work is both intangible and complex. it explains in simple terms, what Lean is -- and what Lean isn't -- enabling office professionals to understand how it can be successfully applied to their complex office-based work environments. Contrary to popular opinion, Lean is not only for mass manufacturing or healthcare. It applies just as much to the digital world of "knowledge work" industries such as banking and financial services, software development, and government. But the fundamental concepts, straight from the factory floor, need a fair amount of translation to be effectively applied in cube farms. Overturning the common perception that Lean is about imposing rigid rules, or simply eliminating waste in the name of "efficiency", Eakin presents Lean as a dynamic, flexible, people-centric philosophy that delivers outstanding business results by improving employee engagement and customer experience. Office Lean helps Lean practitioners (leaders/managers and coaches/consultants) working in professional office environments access the amazing, transformative results Lean can bring to their specific domains. It combines clear explanations of the core concepts of the Lean philosophy with relevant, practical examples from the fields of accounting, finance, insurance, IT and government.

The Time Trap has shown countless readers how to squeeze the optimal efficiency--and satisfaction--out of their work day. This much-needed guide provides the quick solutions you need be more effective with your time and avoid and escape the so-called "time savers" that don't really work. Backed by decades of research with businesspeople around the world, authors Pat Nickerson and Alec Mackenzie explain how to: set realistic goals and make commitments they can keep; juggle multiple demands; estimate time needed on new tasks; pinpoint and combat the most tenacious time wasters; protect priorities; and upgrade personal productivity for professional success. Plus, the fourth edition has been extensively revised to include technology-based solutions to the challenges and opportunities we all face in the virtual world. Filled with smart tactics, revealing interviews, and handy time management tools, The Time Trap is your go-to resource for leveraging twenty-first century opportunities and overcoming challenges to maximizing your work time.

Seit der Veroeffentlichung der DIN EN 15221 in den Jahren 2007 - 2011 hat sich das Verstandnis des Facility Management im europaischen Kontext konkretisiert. Die Fokussierung auf die Durchfuhrung und Optimierung der unterstutzenden Prozesse einer Organisation hat auch die Differenzierung zwischen Managementaspekten und operativen Leistungen verdeutlicht. Operative Dienstleistungen fur die Nutzer und Eigentumer von Immobilien werden als Facility Services definiert. Das vorliegende Buch widmet sich den Facility Services sowohl in wissenschaftlicher Auseinandersetzung als auch der praktische Umsetzung. Es will ein Ratgeber fur den Gebrauch in Lehre und beruflichem Alltag der Facility Manager sein.

This book leverages robust research studies and provides a practical resource for virtual team members and leaders. Based on a research study which is one of the most comprehensive studies ever conducted on virtual teams, this book offers a wealth of solid recommendations. To help organizations and leaders enhance virtual team performance, the book includes information on: key challenges, factors for success, characteristics of effective virtual teams, a model for success, effective practices, enhancing performance of low performing teams. The book also includes sections on future challenges and issues.

Quickhand(TM) Now you can teach yourself to write high-speed shorthand using just the letters of the alphabet! Quickhand is a new, easy-to-learn, easy-to-use, practical shorthand for business, school, or personal use. In just a few hours, you'll learn to write words as they sound. (No more months of study.) Quickhand is the only alphabetic shorthand based on scientific research into how English is actually used. So you need to learn brief forms of only 35 of the most used words--these make up 40 percent of all words in normal office usage! (No more memorizing hundreds of special symbols and abbreviations for seldom-used words, as in some systems.) With some abbreviations for the most common word endings and beginnings and special sounds, you'll know Quickhand. And you'll be able to write Quickhand quickly and easily--on the job, in school, in meetings, anywhere! Quickhand is one of the Wiley Self-Teaching Guides. It's been tested, rewritten, and retested until we're sure you can teach yourself shorthand on your own. And it's programmed--so you work at your own pace. No prerequisites are needed. Objectives and self-tests tell you how you're doing and allow you to skip ahead or find extra help if you need it. Frequent reviews, practice exercises, and a comprehensive exam reinforce what you learn. Wiley Self-Teaching Guides More than 150 Wiley Self-Teaching Guides teach practical skills from accounting to astronomy, management to microcomputers. Study Skills: A Student's Guide for Survival, Carman Reading Skills, Adams Speedreading, Fink Vocabulary for Adults, Romine Spelling for Adults, Ryan Punctuation, Markgraf Clear Writing, Gilbert Communicating by Letter, Gilbert Communications for Problem Solving, Curtis Quick Arithmetic, Carman Math Shortcuts, Locke Practical Algebra, Selby Finite Mathematics, Rothenberg Using Graphs & Tables, Selby Business Math, Locke Geometry & Trigonometry for Calculus, Selby Quick Calculus, Kleppner Your Library: What's In It For You? Lolley Literature: As You Read It, Hess Art: As You See It, Bell What Makes Music Work? Seyer Quick Typing, Grossman Quickhand, Grossman Managing Your Own Money, Zimmerman Look for these and other STGs at your favorite bookstore. A Self-Teaching Guide Look for these and other Wiley Self-Teaching Guides at your local bookstore.