"GETTING THE RIGHT PEOPLE, IN THE RIGHT PLACE, AT THE RIGHT TIME, WITH THE RIGHT MOTIVATION."

Tom Casey and his collaborators want ALL CEOs to appreciate the imminent "Perfect Storm" of human capital change. As CEOs navigate the unchartered waters of globalization, declining engagement, and shifting demographics, they are seeing a dramatic imbalance between talent needs and talent availability. As well, CEOs are confronted with the difference in work styles and priorities of four generations of employees and need to reconcile their distinct aspirations to ensure maximum productivity. "Talent Readiness" addresses the top ten human capital challenges of the new decade, and provides immediate solutions to harness the unique skills and attitudes of the new labor market.

An essential guide to navigating the complexities of professional relationships. Our colleagues can be the sources of our greatest joys and triumphs: they compensate for our weaknesses, enlarge our strengths and aggregate our energies. However, working successfully around others is neither intuitive nor simple: it requires us to communicate effectively, to understand our own minds and blind spots, to master our emotions and to see the world through others' perspectives. This book compresses our learning into a series of lessons on workplace psychology. The result is nothing less than an essential guide to more profitable, harmonious and happier organisations.

After the local newspaper where she worked as a reporter closed, Emily Guendelsberger took a pre-Christmas job at an Amazon fulfilment centre outside Louisville, Kentucky. There, the vending machines were stocked with painkillers and the staff turnover was dizzying. In the new year, she travelled to North Carolina to work at a call centre, a place where even bathroom breaks were timed to the second and finally, Guendelsberger was hired at a San Francisco McDonald's, narrowly escaping revenge-seeking customers who pelted her with condiments. Across three jobs and in three different parts of the country, Guendelsberger directly took part in the revolution changing the U.S. workplace. ON THE CLOCK takes us behind the scenes of the fastest-growing segment of the American workforce to understand the future of work in America - and its present. Until robots pack boxes, resolve billing issues and make fast food, human beings supervised by AI will continue to get the job done. Guendelsberger shows us how workers went from being the most expensive element of production to the cheapest - and how low wage jobs have been remade to serve the ideals of efficiency, at the cost of humanity. ON THE CLOCK explores the lengths that half of Americans will go to in order to make a living, offering not only a better understanding of the modern workplace but also surprising solutions to make work more humane for millions of Americans.

Soft Skills for the Professional Services Industry Auditors, accountants, lawyers, consultants, and other highly educated and trained professionals frequently hold impressive credentials and offer clients specialized expertise in complex areas. At the same time, these professionals understandably focus on the analytical and technical components of their jobs, sometimes to the point of excluding or ignoring important soft skills critical to the success of their careers and practices. In Soft Skills for the Professional Services Industry: Principles, Tasks, and Tools for Success, veteran auditor and entrepreneur Andreas Creutzmann delivers an essential discussion of often overlooked professional competencies that can mean the difference between career, engagement, and business success or failure. In the book, you'll find accessible guidance on critical soft skills that can make a difference between fulfilment and success and failure on a professional and personal level. You'll learn to handle the blending of home and the home office, how to effectively manage staff, how to market yourself and your firm, practical strategies for client and colleague communication, and how to find happiness in your day-to-day work. Each chapter stands alone and can be read in any order. They provide professionals with invaluable skills for navigating the modern--and digital--reality of work, showing you how to combine your professional education with the latest research and common sense on everything from client management to firm marketing. Soft Skills for the Professional Services Industry uses the field of auditing as a template and guide, but it is highly relevant to all skilled professionals - including lawyers, consultants, medical professionals, and others. The book is a must-read for any knowledge worker trying to add to their toolbox of practical skills. Critical guidance for practicing professionals on how to build often overlooked soft skills Most highly educated and trained professionals aren't lacking in analytical or technical skills. Lawyers know the law, accountants understand double entry bookkeeping, and doctors know anatomy. However, many of us are less familiar with often overlooked--and equally essential--soft skills: client management, communication, staff and employee management, and others. In Soft Skills for the Professional Services Industry, accomplished auditor, entrepreneur, and consultant Andreas Creutzmann walks you through how to build critical competencies, from self-marketing to balancing work and life when your office is in your house. The book is made up of numerous, self-contained chapters that can be read in any order, and it demonstrates how to navigate increasingly digital and insistent professional demands on your time, effectively manage client and colleague relationships, and sell new clients on the services your firm offers. An essential roadmap to achieving personal and career success, Soft Skills for the Professional Services Industry is an indispensable resource for lawyers, doctors, accountants, auditors, and any other extensively skilled professional. It offers practical tools in functional areas that are frequently neglected in formal professional training.

From the creator of hit podcast Eat Sleep Work Repeat comes a revolutionary re-envisioning of how to enjoy your job.

Do you want to get more done, feel less stressed and love your job again?

Sometimes having a job can feel like hard work. But between Monk Mode mornings, silent meetings and crisp Thursdays, the solutions are at your fingertips.

Bruce Daisley knows a thing or two about the workplace. In the course of a career that has taken him from some of the world’s biggest media companies to Twitter, via Google and YouTube, he has become a leading expert on how we work now. And in his hugely popular podcast Eat Sleep Work Repeat, he has explored ways to fix it. Now he shares 30 brilliant – and refreshingly simple – tips on how to make your job more productive, more rewarding – and much, much more enjoyable.

‘With just 30 changes, you can transform your work experience from bland and boring (or worse) to fulfilling, fun, and even joyful.’ Daniel Pink, author of When and Drive

Tackle systemic racism in the workplace with practical strategies In The Anti-Racist Organization: Dismantling Systemic Racism in the Workplace, HR strategist Shereen Daniels delivers an incisive and honest discussion of how business leaders can change workplace practices to create a more anti-racist and equitable environment. The author draws on her personal and client-facing experience, historical fact, legal proceedings, HR insights, and quantitative analysis to equip readers with the knowledge and tools they need to transform their companies. Daniels also looks at: The role of executive leaders and how to push past discomfort to credibly and authentically lead change Strategies for recognising the problem of systemic racism and implementing impactful solutions Why it's important to empower colleagues to be pioneers of change and how to do that Explanations of why diversity and inclusion initiatives haven't yet solved the problem Ways language can either be a weapon to perpetuate systemic racism or a tool to dismantle An indispensable exploration of how systemic racism is engrained into business structures, policies, and procedures, The Anti-Racist Organization: Dismantling Systemic Racism in the Workplace belongs in the libraries of all business leaders seeking to make their workplace more inclusive and equitable.

Why does a CEO who has already made hundreds of millions of dollars continue to work? Why does a rock star who has made a bundle continue to tour? Why do retirees' miss work as soon as they stop doing it? Why do we all wrestle with our life's work and talk about it incessantly? The thing about work is that we love it, we hate it, we need it, we miss it, we measure ourselves by it, we judge others by it-we are addicted to it. Work often defines us and fulfills us. Yet, today's rapidly changing workplace environment is stressful and confusing to deal with. In The Thing About Work, Richard A. Moran takes a ground-level perspective on what is happening at work and how to thrive in the new professional world. Through funny, prescriptive vignettes and short essays, Moran finds the "white space" in the company manual-those issues that you encounter every day at work but which are not covered in employee training. He uses hilarious and true stories from his own life and others' to answer questions like, "Should you take your dog to work?" and "How late is late?" and "What is that foreign object growing in the refrigerator?" This very contemporary view of work will prove invaluable for the modern employee.

A Meaningful Life at Work addresses a range of contemporary issues that impact on an individual's experiences in the workplace, including those that may restrict opportunities for personal growth in a professional setting. Understanding an employee's values, their choices and the problems they face in the workplace may help organisations to better structure their human resource policies, compensation packages and working conditions. The authors explore employee wellbeing from a Malaysian perspective as a developing country, but they also reflect on the broader Asian and wider global context. The key themes analysed in this book include work addiction, cyber bullying, sexual harassment in the workplace and the ethics of workplace behaviour. The book contributes to the theoretical discourse around organisation studies and employee wellbeing, while also seeking to integrate academic concepts with practice. In this way, it offers practical steps towards promoting positivity and happiness in the workplace.