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Books > Business & Economics > Business & management > Office & workplace
In the modern age of remote working and flexible work hours, why
have most office spaces remained relatively unchanged for decades?
In Where is My Office?, Chris Kane draws upon his extensive
knowledge and experience in commercial property to investigate the
new-found significance of innovative corporate real estate thinking
in the modern workplace. With the rise of agile working,
hot-desking and new technological innovations, the traditional
office space no longer serves the needs of the modern workforce.
With a foreword from Mark Thompson, CEO of The New York Times, this
fascinating book highlights the bold new solutions to workplace
practices which have the potential to invigorate employee
productivity while simultaneously trimming excess costs. Chris
poses his ground-breaking 'Smart Value' formula which underpinned
the success of his redevelopment of the property portfolio of the
BBC, and which can be adapted to enact meaningful and lasting
organizational change in any business. This formula is supported
through in-depth case studies from Chris's prestigious career,
while interviews with prolific industry insiders such as Ronen
Journo, SVP of WeWork and Mark Dixon, founder of Regus, provide
fascinating insights into the ground-breaking strategies that are
transforming the commercial property sector. Where is My Office? is
a must-read for any business leader looking to revitalise their
workplace and develop a greater understanding of the beneficial
impacts that innovative workplace strategies can have upon their
organization's success.
Solving the Strategy Delusion matters to anyone interested in
realising strategy in the 21st century. The book challenges
conventional and 'delusional' approaches to strategy. It offers
different ways of seeing, thinking, planning, acting, and
mobilising when it comes to making strategy happen in a world of
volatility and complexity.
Solving the Strategy Delusion matters to anyone interested in
realising strategy in the 21st century. The book challenges
conventional and 'delusional' approaches to strategy. It offers
different ways of seeing, thinking, planning, acting, and
mobilising when it comes to making strategy happen in a world of
volatility and complexity.
Most organisations today strive for goals such as employee
diversity, inclusive leadership and younger and fresher ideas. But
how do we get there? In her trailblazing Reverse Mentorship
program, world-renowned executive coach and personal development
advocate Patrice Gordon creates a safe and engaging culture by
having senior leaders learn from junior employees. While typical
mentoring programs arrange for a senior manager to teach the more
junior employee, Reverse Mentoring is the opposite: it's all about
a leader leaning into their vulnerability, forming a relationship
with an underrepresented employee, and amplifying the voice of
marginalised people within the company. Reverse Mentoring offers
various tips to make reverse mentorship work. Gordon explores the
power of uncomfortable and awkward moments becoming key points of
transformation when people have to pause, reflect and assess their
past behaviours and current assumptions which are at odds with the
topic at hand. She ultimately reveals how bringing more humanity
into our organisations allows us to see one another and ourselves
in a radically new light. 'You can't help but be excited about what
the future will look like, if all businesses embrace Patrice's
passion for reverse mentorship; her passion for a world in which
all businesses are 100% diverse, inclusive and equitable shines
through on every page' -from the Foreword by Holly Branson, Chief
Purpose and Vision Officer of Virgin Group
As remote working becomes the norm rather than the exception for
many office workers around the globe, The Nowhere Office proposes a
radical new way of thinking about work both now and in the future.
Offering a strategic and practical guide to negotiating this
pivotal moment in the history of work, The Nowhere Office addresses
the problems which beset work - the endemic stagnant productivity
and crisis of stress which predate the pandemic - and the new
challenges of remote working, repurposing offices for more creative
interaction, managing WFH teams and satisfying the demand for more
purposeful work with greater work/life balance. Drawing on history,
cutting-edge research and extensive interviews Julia Hobsbawm
argues persuasively that now is the time to develop something
better, more meaningful, and, crucially, more workable.
"Any remote worker would find this book useful." -Booklist An all
new updated 2021 edition of the popular original guide to working
from home and adjusting to virtual work featuring the best tips and
advice from more than 50 top experts. Most books on remote work
repeat the same tired advice about being productive while wearing
sweatpants. The advice in this book is different. Award winning
author Rohit Bhargava reveals the secrets of remote work by
curating advice from the experts. In this book, you'll learn: Why
trying to recreate a "home studio" for presentations is overrated.
How you can build powerful relationships with people you've never
met. The seven rules of virtual meetings that everyone should know.
How to look and sound amazing on video, without spending a fortune.
Most guides to virtual work pretend like it is better than being
face-to-face. It usually isn't. But in today's business world,
there are many reasons you need to work remotely or do virtual
meetings, from taking parental leave to navigating a global health
pandemic. In this short guide featuring a compilation of the best
advice and insights from more than 50 experts from dozens of
industries, you will learn the keys to being effective from afar.
Whether you need to deliver a presentation to a virtual audience or
collaborate with a global team, this handy guide will help you be
more productive when you can't be there in person. This is not a
book that will convince you that you need to work remotely every
day or that you should go to a Caribbean island and become a
digital nomad. It's a guide for anyone forced to work remotely,
stuck on too many Zoom calls, and looking for quick actionable
advice on how to shift the way they work to get more done every
day.
Society needs whistleblowers, yet to speak up and expose wrongdoing
often results in professional and personal ruin. Kate Kenny draws
on the stories of whistleblowers to explain why this is, and what
must be done to protect those who have the courage to expose the
truth. Despite their substantial contribution to society,
whistleblowers are considered martyrs more than heroes. When people
expose serious wrongdoing in their organizations, they are often
punished or ignored. Many end up isolated by colleagues, their
professional careers destroyed. The financial industry, rife with
scandals, is the focus of Kate Kenny's penetrating global study.
Introducing whistleblowers from the United States, the United
Kingdom, Switzerland, and Ireland working at companies like
Wachovia, Halifax Bank of Scotland, and Countrywide-Bank of
America, Whistleblowing suggests practices that would make it less
perilous to hold the powerful to account and would leave us all
better off. Kenny interviewed the men and women who reported
unethical and illegal conduct at major corporations in the run up
to the 2008 financial crisis. Many were compliance officers working
in influential organizations that claimed to follow the rules.
Using the concept of affective recognition to explain how the norms
at work powerfully influence our understandings of right and wrong,
she reframes whistleblowing as a collective phenomenon, not just a
personal choice but a vital public service.
Encountering generational, cultural, language and behavioral
differences in today's global workplace occurs nearly every hour of
every day. From here to Dubai or in the conference room down the
hall, anger and frustration come easily when others don't do things
our way, follow directions, or respond the way we think they
should. And when emotions manage workplace relationships, conflict,
disengagement and low morale result. Answering the call for fresh
insight into what it takes to effectively manage in this complex
landscape, Emotional Intelligence for Managing Results in a Diverse
World brings together a unique combination - the key principles of
emotional intelligence and the fundamentals of diversity and
difference. With practical how-tos, action tips, assessment tools
and plenty of workplace examples, this cohesive system offers
managers, supervisors, team leaders and human resource
professionals a proven framework and actionable strategies for
developing the critical competencies needed for success: empathy,
cross-cultural communication and conflict resolution skills that
produce hard results in business. Emotional Intelligence for
Managing Results in a Diverse World delivers a proven approach to
capturing and using the energy of emotions to bridge difference,
turn difficult relationships into satisfying ones and create a
healthier workplace and a more effective organization
In recent years diversity and its management has become a feature
of modern and postmodern organizations. Different practices have
spread around the globe focusing on the organizing and management
of inclusion and exclusion of different groups such as men and
women, heterosexual and homosexuals, persons with different racial
and ethnic background, ages, and (dis)abilities. However, although
increasingly recognized as important, the discourses of diversity
are multifaceted and not without controversy. Furthermore,
diversity management practices have the potential to reproduce both
inclusion and exclusion. This book presents the foundations of
organizing and managing diversities, offers multidisciplinary,
intersectional, and critical analyses on key issues, and opens up
fresh perspectives in order to advance the diversity debate. The
contributors are a team of leading diversity scholars from all over
the world.
Do you ever feel you're a fraud and about to be found out? Do you
feel an expectation to keep going and to be strong? Do you ever
think what it would be like to just... 'STOP'? You're not alone.
Mental ill health impacts one in four people every year, and
professionals in high-pressure jobs are especially vulnerable. Life
is a Four-Letter Word is a mental health survival guide for
professionals, from a high-flying Big 4 accountant who's struggled
with depression, anxiety, stress and suicidal thoughts and learned
a lot along the way. Andy now advocates positive action around
mental health, working closely with business leaders across the UK
to help them build mentally healthy cultures. He is a renowned
speaker and writer on mental health, entrepreneurship and finance.
This revised second edition presents 15 years of data on Virtual
Distance metrics and their predictive impact on organizational
success factors shedding new light on how to correct for
communication challenges that often show up as a foggy set of
digital disconnects where the vitality of the virtual workforce
often gets lost in transmission. This still-evolving Digital Age
conundrum continues to present new complications. The rise of
remote work which rests on an increasing reliance on electronic
communication and the overall growth of virtual interactions has
led to the escalation of a phenomenon called Virtual Distance.
Virtual Distance, which influences our behavior through three
components Physical Distance, Operational Distance, and Affinity
Distance affects not only how we relate to others thousands of
miles away but even to co-workers sitting right next to each other!
Perhaps even more problematic, Virtual Distance causes measureable
malfunctions in teamwork, innovation, leader effectiveness and
overall performance. But it doesn't have to be this way. The Power
of Virtual Distance offers specific, proven and predictable
solutions that can reverse these trends and turn Virtual Distance
into a unification strategy to capture untapped competitive
advantage. Surprised? The Power of Virtual Distance, 2nd Edition is
a must-read for leadership who want to understand the true and
quantifiable costs of the virtual workplace. For the first time
ever, readers can take the guesswork out of managing the virtual
workforce by applying a mathematical approach derived from the
extensive Virtual Distance data set: The Virtual Distance Ratio.
The Virtual Distance Ratio can precisely pinpoint the particular
impacts of Virtual Distance on the organization's critical success
factors. Beyond business metrics, Virtual Distance solutions also
detail ways to restore meaningfulness and well-being into people's
experience of work, enhancing life lived in the Digital Age. The
Power of Virtual Distance reveals an updated set of data, including
the first award-winning analysis, collected from an extended range
of executives to individual contributors, that represent situations
and solutions in more than 36 industries in 55 countries across the
globe. Readers will get a "first look" at the data and its
revelations on how to be less isolated and more integrated. Helping
managers globally, this book: Offers new, real-world case studies
and a chance for readers to participate in thought experiments to
help with personal performance, group synergy and by extension,
relationship dynamics of all kinds Demonstrates (with statistically
significant trend analyses) that Virtual Distance is growing at
exponential rates in every corner of communities worldwide Offers
expert advice on how to manage the "unintended human consequences"
of today's digital technologies Companies that successfully harness
the power of Virtual Distance demonstrate better performance. The
second edition of The Power of Virtual Distance is a valuable,
one-of-a-kind resource for everyone - from the C-suite to human
resource professionals; from divisional leaders to project
managers. Everyone in the organization can benefit by discovering
how to improve financials, innovation, trust, employee engagement,
satisfaction, organizational citizenship and other key performance
indicators. And perhaps best of all, by following the prescriptions
on how to reduce Virtual Distance, the entire workforce will have
the tools they need to bring about a revival of meaning, purpose
and an enlivened sense of "humanhood" back into everyday work and
everyday life.
Corporate Social Responsibility (CSR), corporate governance and
workplace practices are intimately connected. They are indeed three
distinct pillars of any successful business venture. This work
strongly argues that without fulfilling the social
responsibilities, economic and legal obligations of a business
organization simply becomes infructuous. The best course of action
for business is to first serve its stakeholders, mainly its
employees. Hence, the overarching theme that revolves round the
book is that employee engagement and their welfare are the keys to
ascertain democratic practices at workplace. And once it is
ensured, this would help an enterprise to fulfilling and
encompassing four aspects of CSR i.e. economic, legal, ethical and
discretionary or philanthropic.
In a difficult economic climate it is more important than ever to
manage bad behaviour in the workplace and minimize the damage
negative and destructive employees can have on an organization.
This book looks at the problems companies can face but also shows
how to resolve these issues and work towards a positive outcome.
______________________ 'Too much to do? Stop and read this' -
Guardian 'For a fresh take on an eternal dilemma, Overwhelmed is
worth a few hours of any busy woman's life - if only to ensure that
she doesn't drop off the bottom of her own "To Do" list' - Mail on
Sunday ______________________ In her attempts to juggle work and
family life, Brigid Schulte has baked cakes until 2 a.m.,
frantically (but surreptitiously) sent important emails during
school trips and then worked long into the night after her children
were in bed. Realising she had become someone who constantly burst
in late, trailing shoes and schoolbooks and biscuit crumbs, she
began to question, like so many of us, whether it is possible to be
anything you want to be, have a family and still have time to
breathe. So when Schulte met an eminent sociologist who studies
time and he told her she enjoyed thirty hours of leisure each week,
she thought her head was going to pop off. What followed was a trip
down the rabbit hole of busy-ness, a journey to discover why so
many of us find it near-impossible to press the 'pause' button on
life and what got us here in the first place. Overwhelmed maps the
individual, historical, biological and societal stresses that have
ripped working mothers' and fathers' leisure to shreds, and asks
how it might be possible for us to put the pieces back together.
Seeking insights, answers and inspiration, Schulte explores
everything from the wiring of the brain and why workplaces are
becoming increasingly demanding, to worldwide differences in family
policy, how cultural norms shape our experiences at work, our
unequal division of labour at home and why it's so hard for
everyone - but women especially - to feel they deserve an elusive
moment of peace. ______________________ 'Every parent, every
caregiver, every person who feels besieged by permanent busyness,
must read this book' - Anne-Marie Slaughter, author of Why Women
Still Can't Have It All
As business struggles to adapt to a rapidly changing world,
managers are bombarded with a bewildering array of schemes for how
to be a boss and make an organization tick. It's tempting to be
seduced by futurist fantasies where every company has the culture
of a startup, and where employees in wacky, whimsical office
settings, liberated from hierarchies and bosses that oppress them,
are the foundation for breakthrough performance. "Get real," warn
Nicolai J. Foss and Peter G. Klein. These fads ironically lead to
micromanaging and, often, to disaster. Companies and societies,
they show, need authority and hierarchy to coordinate work,
including creative work. And, counterintuitively, Foss and Klein
illustrate how the creative use of authority and hierarchy helps
companies to be more agile and flexible, enabling educated,
motivated people and teams to thrive. And not a moment too soon:
Foss and Klein provide evidence that global challenges such as the
proliferation of artificial intelligence, economic disruption,
empowered knowledge workers, and black swan events such as the
pandemic actually make hierarchy and the job of the manager more
important than ever.
Find a way to work that works for you. The 9-to-5 office routine no
longer exists. Many employees have the option to work anywhere, any
time. But how do you find the flexible arrangement that's right for
you? And how do you manage a team when they're all working in
different places and on different schedules? The HBR Guide to
Managing Flexible Work is filled with practical tips and advice to
help you and your team stay productive and connected, no matter
when or where you work. You'll learn how to: Set a flexible work
schedule that meets your needs Remain connected and visible Get
more done-in less time Make the most of hybrid meetings Keep your
team engaged, both in person and virtually Arm yourself with the
advice you need to succeed on the job, with the most trusted brand
in business. Packed with how-to essentials from leading experts,
the HBR Guides provide smart answers to your most pressing work
challenges.
The issue of gender in organizations has attracted much attention
and debate over a number of years. The focus of examination is
inequality of opportunity between the genders and the impact this
has on organizations, individual men and women, and society as a
whole. It is undoubtedly the case that progress has been made with
women participating in organizational life in greater numbers and
at more senior levels than has been historically the case,
challenging notions that senior and/or influential organizational
and political roles remain a masculine domain. The Oxford Handbook
of Gender in Organizations is a comprehensive analysis of thinking
and research on gender in organizations with original contributions
from key international scholars in the field. The Handbook
comprises four sections. The first looks at the theoretical roots
and potential for theoretical development in respect of the topic
of gender in organizations. The second section focuses on
leadership and management and the gender issues arising in this
field; contributors review the extensive literature and reflect on
progress made as well as commenting on hurdles yet to be overcome.
The third section considers the gendered nature of careers. Here
the focus is on querying traditional approaches to career,
surfacing embedded assumptions within traditional approaches, and
assessing potential for alternative patterns to evolve, taking into
account the nature of women's lives and the changing nature of
organizations. In its final section the Handbook examines
masculinity in organizations to assess the diversity of
masculinities evident within organizations and the challenges posed
to those outside the norm. In bringing together a broad range of
research and thinking on gender in organizations across a number of
disciplines, sub-disciplines, and conceptual perspectives, the
Handbook provides a comprehensive view of both contemporary
thinking and future research directions.
*Shortlisted for the BBC Radio 4 Thinking Allowed Award for
Ethnography 2017* *Winner of the 2016 Labor History Best Book
prize* Over a million people in the UK work in call centres, and
the phrase has become synonymous with low-paid and high stress
work, dictatorial supervisors and an enforced dearth of union
organisation. However, rarely does the public have access to the
true picture of what goes on in these institutions. For Working the
Phones, Jamie Woodcock worked undercover in a call centre to gather
insights into the everyday experiences of call centre workers. He
shows how this work has become emblematic of the shift towards a
post-industrial service economy, and all the issues that this
produces, such as the destruction of a unionised work force,
isolation and alienation, loss of agency and, ominously, the
proliferation of surveillance and control which affects mental and
physical well being of the workers. By applying a sophisticated,
radical analysis to a thoroughly international 21st century
phenomenon, Working the Phones presents a window onto the methods
of resistance that are developing on our office floors, and
considers whether there is any hope left for the modern worker
today.
This book offers a concise and analytical portrait of the
contemporary world. The author encompasses concepts and theories
from multiple disciplines notably sociology, anthropology,
business, and economics to examine major global trends and
transformations of the modern world, their underlying causes, and
their consequences. The text examines global demographic trends,
globalization, culture, emerging markets, global security,
environmental degradation, large corporations, and economic
inequality. The author also analyzes major transformations in
healthcare, food, the sharing economy, Fourth Industrial
Revolution, consumption, work and organization, innovation and
various technologies in areas such as automation, robotics,
connectivity, quantum computing, and new materials. This book is a
valuable reference for business leaders, managers, students, and
all those who are passionate about understanding the rapidly
changing contemporary world.
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