Twice as Good is a guide for women of color to harness their power to lead across all areas of work life, take a stand on issues that matter to them and leverage their distinctive capacity for building inclusivity and community now. With the emergence of the #MeToo, #TimesUp, and #BlackLivesMatter movements, as well as the election of the most diverse and female Congress in history, America is experiencing a referendum on what power and leadership looks like. Women of color are the answer to that referendum and uniquely positioned to assume powerful roles in the country. But first, is to be honest about the misogyny and racism that women of color experience at work and in their lives. In Twice as Good, Dr. Mary J. Wardell, an expert on diversity in the workplace and women of color in leadership, writes a stirring call-to-action for women of color who are ready to step into their power. Twice as Good shows women of color: Why their work community needs them to be the courageous leader The truth about why others fail to recognize the leadership capacity of women of color Ways to bring their passion and perspective into work to advance their leadership Stories from women of color who successfully aligned their personal power and cultural identity into their leadership Practices for taking the necessary steps to becoming a leader

This volume provides a positive and productive model for helping people move out of static positions or difficult relationships in the workplace. Informed by systemic thinking and social constructionism, the authors discuss how it is possible to create realities through dialogue and to enable greater opportunities for the employee, manager and consultant alike. Taking Positions in the Organization uses a model of semantic polarities to create simple solutions to complex problems in a format that will inform and enthuse all its readers.Written by a well-established clinical psychologist, who works as a trainer and clinician for the National Health Service at the Tavistock Clinic in London, and also as a freelance consultant to teams and small organizations, and by an organizational consultant with a background in family therapy and management.

An inside look at a Wall Street trading room and what this reveals about today's financial system Debates about financial reform have led to the recognition that a healthy financial system doesn't depend solely on how it is structured-organizational culture matters as well. Based on extensive research in a Wall Street derivatives-trading room, Taking the Floor considers how the culture of financial organizations might change in order for them to remain healthy, even in times of crises. In particular, Daniel Beunza explores how the extensive use of financial models and trading technologies over the recent decades has exerted a far-ranging and troubling influence on Wall Street. How have models reshaped financial markets? How have models altered moral behavior in organizations? Beunza takes readers behind the scenes in a bank unit that, within its firm, is widely perceived to be "a class act," and he considers how this trading room unit might serve as a blueprint solution for the ills of Wall Street's unsustainable culture. Beunza demonstrates that the integration of traders across desks reduces the danger of blind spots created by models. Warning against the risk of moral disengagement posed by the use of models, he also contends that such disengagement could be avoided by instituting moral norms and social relations. Providing a unique perspective on a complex subject, Taking the Floor profiles what an effective, responsible trading room can and should look like.

Here's a remarkable sourcebook that places at your fingertips 236 tested model letters-- virtually every work-related letter you'll ever need-- to parents, students, faculty, and community leaders. Each letter is ideal for its particular purpose and each is ready to use at once or quickly adapt, saving you hours of valuable time and effort.

You will find letters covering every conceivable aspect of your job-- everything from recommending a student to responding to criticism, from expressing appreciation or sympathy to replying to a request...applying for a position...opposing a decision...or making a complaint.

For ease of use, all 236 letters are conveniently organized into 10 fast-access sections:

Effective recommendations: 20 recommendation letters (positive and negative) for school and college entrance, awards, special programs, jobs, and more

Dealing with illness and death: 22 letters of sympathy, condolence, and understanding for everything from the illness of a teacher to the death of a student's parent

Dealing with student behavior: 21 letters addressing good and bad student behavior-- covering various infractions, warnings, suspension, and expulsion.

Meaningful evaluations: 22 positive and negative evaluations of students, teachers, administrators, programs, events, schools, texts and learning materials.

Writing for the community: 21 letters supporting or opposing proposed legislation, policies, or decisions; responding to criticism; replying to invitations or requests.

Handling complaints: 24 letters to get results from your complaints about services, delays, defects, and decisions-- and to answer complaints from others

Dealing with themedia: 21 letters involving the media, both or and con-- from requests for coverage or TV time to responses to negative articles and guidelines for media on campus.

Handling job-related issues: 20 letters related to your job and the hobs of others, from announcing your availability for a position to notification of retirement.

Expressing thanks & appreciation: 31 letters that show appreciation for awards, gifts, support, volunteer, help, and acts of generosity and kindness.

Special letters for everyday events: 34 letters that deal in a special way with day-to-day happenings: acceptances, confirmations, explanations, apologies, requests, and more.

The Educator's Lifetime Encyclopedia of Letters virtually writes your toughest letters for you! It is a resource every educator can use and refer to again and again, for letters that are ready-to-go "as is" or easy to adapt for nearly any specific work-related purpose.

When faced with a 'human error' problem, you may be tempted to ask 'Why didn't these people watch out better?' Or, 'How can I get my people more engaged in safety?' You might think you can solve your safety problems by telling your people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure and demanding compliance. These are all expressions of 'The Bad Apple Theory' where you believe your system is basically safe if it were not for those few unreliable people in it. Building on its successful predecessors, the third edition of The Field Guide to Understanding 'Human Error' will help you understand a new way of dealing with a perceived 'human error' problem in your organization. It will help you trace how your organization juggles inherent trade-offs between safety and other pressures and expectations, suggesting that you are not the custodian of an already safe system. It will encourage you to start looking more closely at the performance that others may still call 'human error', allowing you to discover how your people create safety through practice, at all levels of your organization, mostly successfully, under the pressure of resource constraints and multiple conflicting goals. The Field Guide to Understanding 'Human Error' will help you understand how to move beyond 'human error'; how to understand accidents; how to do better investigations; how to understand and improve your safety work. You will be invited to think creatively and differently about the safety issues you and your organization face. In each, you will find possibilities for a new language, for different concepts, and for new leverage points to influence your own thinking and practice, as well as that of your colleagues and organization. If you are faced with a 'human error' problem, abandon the fallacy of a quick fix. Read this book.

"Maybe you think you know about time management. Unless you’ve read Kerry Gleeson’s High-Tech PEP, you don’t. This book contains a key. It unexpectedly opens up a whole world—where suddenly you can think clearly and accomplish things you never thought possible." —Duncan Maxwell Anderson Senior Editor, Success magazine "With simple, straightforward tips, [Gleeson] explains how to exploit technology as a personal information management tool.… This book offers concrete suggestions for getting our information lives in order. As Gleeson says, ‘Do it now!’" —Dr. Franklin Becker, Professor and Director International Workplace Studies Program, Cornell University and Partner, @Work Consulting Group LLC "As a result of PEP, I was able to reduce my workweek hours from 70 to 40, and still achieve the same results.… I have been very pleased." —Dr. Richard Bax, Head of Clinical Research SmithKline Beecham Pharmaceuticals "Productivity through the effective use of technology and work process improvement is the key to success in the corporate world globally. PEP is the enabler." —Ed Carr, Senior Vice President of Administration Steelcase, Inc. Make Electronic Gadgets Dance to your Tune—Do More Work in Less Time. Adapted from Kerry Gleeson’s internationally acclaimed Personal Efficiency Program (PEP), The High-Tech Personal Efficiency Program shows you how to apply the low-tech principles of PEP to your high-tech environment—e-mail, groupware, the World Wide Web, cell phones, beepers, and more. The easy-to-learn system Gleeson describes has already enabled hundreds of thousands of businesspeople worldwide to reduce job stress, increase productivity, and find more time to smell the roses. Why not you?

Experience a quantum leap in your personal mindset and career toolset through 30 transformative insights from our world's greatest minds. Mining the best and brightest revelations from FranklinCovey's global podcast, On Leadership With Scott Miller, Scott personally introduces you to 30 Master Mentors, featuring the single most transformative insight from each of them. Depending on where you are in your journey, Master Mentors will: Challenge your current mindset and beliefs, leading to what could be the most important career and thought process shifts of your life! Restore you to the mindset and beliefs you find effective but aren't currently living in alignment with. Validate that you are on the right path with your current mindset and beliefs and empower you on your way forward. Whether you are challenged, affirmed, informed, or inspired-Master Mentors guarantees you will experience a transformative shift in your personal mindset, life skillset, and career toolset.

It's time to acknowledge that not all working women are interested in climbing the corporate ladder or securing the corner office. Most want and need flexible, less life-consuming work to accommodate their real lives, and it's not weak, lacking ambition or letting down the sisterhood to pursue professional fulfillment and financial security through less lofty, or headline-making ways. Eye-opening and practical, Ambition Redefined is a welcome alternative to 'women's business books'. Sollmann calls it like it is: everyday women want and need flexible work that allows them to unapologetically pursue their own brand of ambition and success. She shows them how without sacrificing themselves, their careers or their families. Armed with practical insights and tools, readers will be empowered to go after opportunities beyond traditional definitions of work, career and success. They will learn why they should never leave the workforce, how to make a case for flexibility in a current full-time job, how to find flexible employers, industries and job functions and how to return to work after time away raising children or caring for elderly parents.

Research Shows Organizations That Focus on Employee Experience Far Outperform Those That Don't Recently a new type of organization has emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance. The Employee Experience Advantage is the first book of its kind to tackle this emerging topic that is becoming the #1 priority for business leaders around the world. Although everyone talks about employee experience nobody has really been able to explain concretely what it is and how to go about designing for it...until now. How can organizations truly create a place where employees want to show up to work versus need to show up to work? For decades the business world has focused on measuring employee engagement meanwhile global engagement scores remain at an all time low despite all the surveys and institutes that been springing up tackle this problem. Clearly something is not working. Employee engagement has become the short-term adrenaline shot that organizations turn to when they need to increase their engagement scores. Instead, we have to focus on designing employee experiences which is the long term organizational design that leads to engaged employees. This is the only long-term solution. Organizations have been stuck focusing on the cause instead of the effect. The cause is employee experience; the effect is an engaged workforce. Backed by an extensive research project that looked at over 150 studies and articles, featured extensive interviews with over 150 executives, and analyzed over 250 global organizations, this book clearly breaks down the three environments that make up every single employee experience at every organization around the world and how to design for them. These are the cultural, technological, and physical environments. This book explores the attributes that organizations need to focus on in each one of these environments to create COOL spaces, ACE technology, and a CELEBRATED culture. Featuring exclusive case studies, unique frameworks, and never before seen research, The Employee Experience Advantage guides readers on a journey of creating a place where people actually want to show up to work. Readers will learn: * The trends shaping employee experience * How to evaluate their own employee experience using the Employee Experience Score * What the world's leading organizations are doing around employee experience * How to design for technology, culture, and physical spaces * The role people analytics place in employee experience * Frameworks for how to actually create employee experiences * The role of the gig economy * The future of employee experience * Nine types of organizations that focus on employee experience * And much more! There is no question that engaged employees perform better, aspire higher, and achieve more, but you can't create employee engagement without designing employee experiences first. It's time to rethink your strategy and implement a real-world framework that focuses on how to create an organization where people want to show up to work. The Employee Experience Advantage shows you how to do just that.

Facilities Management sets out a new framework for the discipline of facilities management which challenges many of the norms and which sets out new methods for optimising the performance of a business. Successful facilities managers need a range of skills and need to be able to devise a range of innovative strategies for the future of the organisations in which they work.
This new book follows on directly from Keith Alexander's ground-breaking textbook Facilities Management and focuses on four new themes which have been identified as keys to the new strategy: organisational change and learning, innovation, performance and the knowledge workplace.

Increasing customer needs, the globalization of markets and the evolution of e-commerce add to the complexity of logistic processes. In today's business, it is well understood that an effective management of logistic processes is impossible without the use of computer-based tools and quantitative methods. This book presents in a systematic way quantitative approaches to distribution logistics and supply chain management. The main orientation of the book is towards practical problem solving, and numerous case studies and practical applications are presented. The topics covered include: supply chain management, revers logistics, e-commerce, facility location and network planning, vehicle routing, warehousing, inventory control.

Der Autor untersucht anhand eines intensiven Studiums der Forschungsliteratur und der Auswertung wissenschaftlicher Studien, ob Stress eine wesentliche Variable fur Burnout darstellt und Stressregulation als Loesungsstrategie zielfuhrend ist. Neben einer Einfuhrung zu den Themen Gesundheit und Krankheit in der Medizingeschichte nahert sich der Autor dem Konstrukt Burnout als psychischer Erkrankung und besieht das Thema im Kontext von Unternehmen und der Volkswirtschaft, speziell im Hinblick auf die volks- und betriebswirtschaftliche Relevanz psychischer Erkrankungen. Die Studie stellt Stresskonzepte und Stressmodelle vor und bespricht Moeglichkeiten der Rehabilitation und Intervention.

The Freedom Framework shows business owners how to have the freedom and flexibility they're missing in their business. Many business owners start a business in order to gain freedom, financial security, and flexibility. Unfortunately, many also end up feeling like they have to do everything themselves. As a result, they become "chained" to their business or their business feels like a job instead of a way to have more freedom. Where Simon Sinek's book Start With Why and Tony Hsieh's book Delivering Happiness leave off, The Freedom Framework picks up. A must-read for those who are ready to take their business to the next level by unlocking human potential, it provides practical, real-world strategies for updating or creating the business of their dreams!

DK brings you a practical guide summarising the skills and secrets you need to manage yourself and others with ease and confidence. Introducing DK'S Essential Managers series - a one-stop guide full of top tips to boost productivity, performance and passion within a business environment. Achieving excellence as a manager requires a broad skillset, and The Essential Manager's Management Handbook provides easy-to-follow and engaging advice on the six key areas. Nurture your confidence with managing people, leadership, achieving high performance, effective communication, presenting, and negotiating. Jam-packed with interactive tools needed to thrive in a business environment, from setting goals to solving problems, delivering a speech to developing yourself, this business management book incorporates key quotes, bright visuals and breakdowns by subject, making it accessible and easy-to-use. Enveloped in a slim and sleek design, The Essential Manager's Management Handbook encompasses: -Step-by-step instructions adopting a 'how-to' approach across a broad range of themes -Highly effective 'ask yourself' questions to encourage self-reflection and self-growth. -Includes essential guidance on management-specific issues around remote-/hybrid-working -Brings together content from individual titles in the Essential Managers series in a larger "manual" format Your time is precious, so why waste it? With power to every page, discover top tips on how to make bold business decisions; chair meetings; manage teams and more. Invest in this must-have management book and you will be well on your way to boosting your business. With expert insights from management professionals and step-by-step instructions on dealing with challenges and gaining valuable management skills for life, this book provides all the tools you need to soar into success, no matter what your business goals may be! At DK, we believe in the power of discovery. So why not dive deeper into our Essential Managers series? A total of 10 titles, this curated collection of business books will help you hone your power and maximise your potential as an effective manager. Learn how to develop your leadership skills with Essential Managers - Leadership or improve upon your people skills with Essential Managers - Managing People. Tailored to your business goals, discover the DK book that's right for you! Why settle for mediocre management when you can be unbeatable in your business!

In Sexual Harassment, Joan Kennedy Taylor questions establishment assumptions that women are, by definition, passive victims who require government help. She not only summarizes present law and policies but illustrates various non-governmental methods of countering expressive behavior that is offensive but not truly harassing, including a new feminist approach to company training programs.

Which kinds of companies will thrive and which will get crushed by the powerful forces in the global business landscape now at work? This groundbreaking new guide will help you adapt and change your business to thrive among digital giants, including Google, Facebook, and Amazon. Drawing on considerable original research and case studies from Wang's acclaimed firm, Constellation Research, this groundbreaking guide reveals which kinds of companies will thrive and which will get crushed by the powerful forces now at work. Ultimately, you will understand how the business world is changing in the face of extreme competition and, most importantly, you will learn how to adapt now to stay relevant and in demand. Everybody Wants to Rule the World will help you: Understand the power of Data-Driven Digital Networks and how they have driven the most successful companies of our time. Learn how extreme consolidation is changing the global business landscape and what this means for businesses of all types and sizes in terms of understanding where you fit in the value chain. Gain insights into what innovative companies are doing right now to position themselves in this new reality. Take your business from status quo to market leader.

An inside look at a Wall Street trading room and what this reveals about today's financial system Debates about financial reform have led to the recognition that a healthy financial system doesn't depend solely on how it is structured-organizational culture matters as well. Based on extensive research in a Wall Street derivatives-trading room, Taking the Floor considers how the culture of financial organizations might change in order for them to remain healthy, even in times of crises. In particular, Daniel Beunza explores how the extensive use of financial models and trading technologies over the recent decades has exerted a far-ranging and troubling influence on Wall Street. How have models reshaped financial markets? How have models altered moral behavior in organizations? Beunza takes readers behind the scenes in a bank unit that, within its firm, is widely perceived to be "a class act," and he considers how this trading room unit might serve as a blueprint solution for the ills of Wall Street's unsustainable culture. Beunza demonstrates that the integration of traders across desks reduces the danger of blind spots created by models. Warning against the risk of moral disengagement posed by the use of models, he also contends that such disengagement could be avoided by instituting moral norms and social relations. Providing a unique perspective on a complex subject, Taking the Floor profiles what an effective, responsible trading room can and should look like.

'Terrific. So funny' Zadie Smith 'Monstrously depressing but so comic and well observed that I didn't really mind .... It is great' Dolly Alderton 'A dark comedy of female rage' Catherine Lacey 'Brilliant. For fans of Ottessa Moshfegh's My Year of Rest and Relaxation' Pandora Sykes 'Funny, shocking, clever, and hugely entertaining' Roddy Doyle 'A definitive work of milennial literature' Jia Tolentino 'The best thing I've read in years' Emma Jane Unsworth 'Vicious ... hilariously spot on' Guardian In a windowless office, a woman explains something from her real, nonwork life - about the frustration and indignity of returning her online shopping - to her colleagues. One wears a topknot. Another checks her pedometer. Watching them all is Millie. Thirty-years-old and an eternal temp, she says almost nothing, almost all of the time. But then the possibility of a permanent job arises. Will it bring the new life Millie is envisioning - one involving a gym membership, a book club, and a lot less beer and TV - finally within reach? Or will it reveal just how hollow that vision has become? 'Made me laugh and cry enough times to feel completely reborn' The Paris Review 'A definite work of millennial literature. Wretchedly riveting, with the sick, obsessive pleasure of looking under a bandage at a wound' The New Yorker 'So darkly funny and acutely observed that it feels like a documentary' Andrew McMillan 'Anyone who has ever felt like their life is going nowhere - and to make it worse, going nowhere in an achingly slow manner - will recognize themselves' Nylon

70% of the American workforce is disengaged. With every tick of the clock, millions of people inch closer to their breaking points-a growing epidemic of apathy and anxiety in the workplace that is affecting life outside of the office. But meaningful work-life integration is possible. In Shift the Work, Joe Mechlinski, the New York Times bestselling author of Grow Regardless, shares his personal journey to find purpose, and how it influenced him to take a deeper dive into the science of human behavior. Inspired by neuroscience research about the connections between the brains in the head, heart, and gut that drive human perspectives and conduct, Joe shares how everyone can re-engage with their work and impact the world. Shift the Work is filled with actionable strategies and inspiring true stories. It is an indispensable guide that motivates readers to seek fulfilling opportunities, reconnect with their passions, and recognize their power to make a difference.

Managing Projects for success is a how to do it book of considerable value to practitioners and students alike. It provides the challenge of theory application through a series of exercises and is comprehensively illustrated. Managing Projects for Success equips the reader with specialist skills that can be immediately applied in practice and is written in three inter-related parts - Part 1: The framework; Part 2: Planning for control and Part 3: The tool kit - to promote clarity of understanding and study.

This volume constitutes the proceedings of the "Second International Workshop on Cooperative Buildings (CoBuild'99) - Integrating Information, Organizations, and Architecture" held at the Carnegie Museum of Art in Pittsburgh on October 1-2, 1999. The success of the First International Workshop on Cooperative Buildings (CoBuild'98), held at GMD in Darmstadt in February 1998, showed that there is a demand for an appropriate forum to present research about the intersection of information technology, organizational innovation, and architecture. Thus, it was decided to organize a follow-up event. The decision of where to organize CoBuild'99 was straight forward. Since we had many high quality contributions from the United States (U. S. ) presented at CoBuild'98, we wanted to hold the second workshop in the U. S. reaching out to a large audience and at the same time turning it into an international series of events held in different places in the world. Due to the excellent work carried out at Carnegie Mellon University, it was an obvious choice to ask Volker Hartkopf from the Department of Architecture and Jane Siegel from the Human Computer Interaction Institute to be conference cochairs for CoBuild'99. The workshop is organized in cooperation with the German National Research Center for Information Technology (GMD), in particular the Integrated Publication and Information Systems Institute (IPSI) in Darmstadt providing continuity between the events.

Investing in your returning talent Becoming a parent is life-changing. Our experience as employers, practitioners, researchers and working parents tells us this is a critical time for offering support to new parents as they navigate the transition, plan for their return and re-engage with work and career. At an organisational level, there are huge costs associated with losing experienced and talented employees when they start a family and, in the interest of building a more diverse and balanced workforce, organisations need their people to return engaged and motivated to progress their career. Written in partnership by two established coaching and mentoring professionals, Mentoring New Parents at Work makes the case for dedicated mentoring programmes in the workplace as a sustainable way of supporting new parents and improving talent retention for employers. The authors offer timely, practical guidance for each stage of the mentoring journey, from building the business case through to ideas for mentoring workshops. The book is grounded in theory and practice, and provides tools, techniques and real life case studies from a range of countries and organisations to illustrate good practice. Mentoring New Parents at Work will be invaluable to all HR practitioners and line managers who want to retain and support new parents, helping to pave the way for gender diversity at all levels of their organisations. Its themes and insights will also be of interest to students and researchers of HRM, diversity management, and coaching and mentoring.

Business success begins with trust. Trust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more productive and creative. Businesses that earn their customers' trust maintain better relationships and reap better results. Meanwhile, breaches of trust between companies and the public are becoming more frequent-and more costly. If you read nothing else on trust, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you build, maintain, and repair trust, both as a leader and as a company. This book will inspire you to: Develop trust through competence, legitimacy, and impact Understand the neuroscience of trust Follow through on your commitments to stakeholders Negotiate better with an untrustworthy counterpart See your company through the eyes of your customers Rebuild relationships after a breakdown of trust This collection of articles includes "Begin with Trust," by Frances X. Frei and Anne Morriss; "The Neuroscience of Trust," by Paul J. Zak; "Dig, Bridge, Collectively Act," by Tina Opie and Beth A. Livingston; "Rethinking Trust," by Roderick M. Kramer; "How to Negotiate with a Liar," by Leslie K. John; "The Enemies of Trust," by Robert M. Galford and Anne Seibold Drapeau; "Don't Let Cynicism Undermine Your Workplace," by Jamil Zaki; "The Trust Crisis," by Sandra J. Sucher and Shalene Gupta; "Customer Data: Designing for Transparency and Trust," by Timothy Morey, Theodore "Theo" Forbath, and Allison Schoop; "Operational Transparency," by Ryan W. Buell; and "The Organizational Apology," by Maurice E. Schweitzer, Alison Wood Brooks, and Adam D. Galinsky. HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever-changing business environment.

Essential reading for building owners, facilities managers, architects and surveyors, this book will also prove useful on business management and facilities management courses, and for those studying architecture, surveying and real estate management.

There is recurrent public concern with enhancing the quality of professional performance. What is the con-temporary understanding of professionalism? Are the needs of professionals in various fields being met in today's world, as what is commonly called "continuing professional development" has become of a sizable industry? Many books treat the professions as a homo-geneous group and view them from an external stand-point. In Professional Practices Tony Becher investigates the differences as well as the similarities between and within professional groupings, and presents the perspec-tives of insiders. One particular theme concerns the main patterns of change in professional careers and the spe-cific problems faced by women professionals in a largely male-dominated environment. Brilliantly written, the book focuses on six professions-medicine, pharmacy, law, accountancy, architecture, and slructural engineering. The material is based on 190 interviews with a variety of members of the six professions. Becher's book offers original and sensitive insight into the working Ives of practitioners and an understanding of the ideas and values they embrace. He a'gjes that their high sense of commitment stems from a concern to enhance their individual reputations and to maintain their collective professional status. Becher highlights re variety of activities in which these professionals are engaged and the reasons for their reponses to social and political pressures from outside their fields. Above all, he seeks to demystify professionalism and to show that professional people share with others a wide range of universal human feelings and concerns. A postscript raises the issue of why -Diversities are little involved with continuing education in the professions. Practicing professionals will benefit from this insight into how people in their own and other professions cope with similar problems. Becher's volume will be particularly ap-pealing to educationists, policymakers, and social scientists interested in the subject of professionalism, those involved in the provision of initial and mid-career change for the orofessions, and those with a lay interest in the topic.