Survival to Growth explores human nature and illustrates how occupational goals and objectives can be achieved by applying a basic organizational approach while upgrading the skill level of each company employee.

The Lost Leaders presents the personal stories of women who achieved success in corporate leadership, but have chosen to abandon their careers, providing a fascinating glimpse of the culture that exists in the contemporary corporation.

Corporate diversity programs often fail because of resistance in workplace culture. The author sets out an approach to real change by analysing the role of organisational cultures in marginalising women workers. Based on academic research, case studies and interviews, the author presents a new model for changing organisational culture

'That's not my job.' If you don't want your employees to say that, why do you start your relationship by giving them a narrow task and competency focused description of their job? We need people to fulfil many different roles at work yes the need to do their job, but they also need to contribute positive energy, collaborate, and take personal reasonability for innovation and personal development. How do they fit into a traditional job description? It is futile persevering with the job description borne out of the scientific management movement one hundred years ago. The world of work is vastly different to the assembly lines of the Ford Motor Company of the early twentieth-century. Building on the phenomenal success of The End of the Performance Review, Baker examines four essential 'Non-Job' roles that all employees must fulfil and shows how to create meaningful role descriptions that can help you recruit better people and enable them to deliver better results.

This book is an exploration of interaction between humans, computers and automated machines and why they frequently go awry, sometimes with disastrous consequences. The book lays out a clear foundation for evaluating interactions between users and machines, showing the reader how to describe, analyze and quickly identify potential design problems. The insights and methodologies provided allow the reader to understand the root human-interaction problems in modern systems, improve the usability of new user interfaces, and, the author hopes, have a say in the design of the highly automated systems of the future.

Growing numbers of us work not only from home, but from anywhere; job flexibility has become a key requirement for employers and workers alike. This, in turn, has created new challenges for architects and designers - many of whom themselves start out working from home - who are tackling demand head on with innovative solutions that allow clients to transform their spaces to suit a wide range of needs, from multifunctional studios to homes that seamlessly combine work and family life. Divided into five thematic sections, this book explores the exciting variety of ways that the workplace can be integrated into the domestic environment. From stand-alone multifunctional furniture to mobile room dividers and dynamic solutions that fold out or pop up to create new work areas, each design addresses the unique needs of the space, client and working practices for which it was required, and tackles new questions about the rapidly evolving relationship between work and domestic life in the 21st century. This essential and timely resource for homeworkers and practitioners offers fresh ideas for how to strike the perfect balance between living and working at home.

Traditionally, organizations have consisted of collections of people who physically gather together in one place to carry out some kind of coordinated activity. Today, however, business is increasingly relying on "virtual" processes in which people engage in internet-mediated interactions that often span the globe. These processes create intangible "imaginary organizations" that exist largely as a concept in the minds of electronically interacting individuals. As more and more high value-added work is performed by knowledge workers interacting through electronically mediated networks, however, managers and management researchers must evolve new concepts for monitoring, interpreting, assessing, and managing activities carried out in such virtual settings. This volume presents an important multidisciplinary approach to understanding these new kinds of imaginary organizations and their processes. Close reading of the papers in this volume should reward the reader with new insights into the inner workings of the new kinds of virtual organizations and processes that are gaining increasing prominence in business.

Corporate diversity programs often fail because of resistance in workplace culture. The author sets out an approach to real change by analysing the role of organisational cultures in marginalising women workers. Based on academic research, case studies and interviews, the author presents a new model for changing organisational culture

Developing Christian Servant Leadership provides a Christian faith-based perspective on servant leader character development in the workplace and argues that leadership requires passionate and authentic biblical integration.

Embracing social media at work is not just a corporate page on Facebook or a blog from the CEO. It is about understanding all the opportunities where social media activities could improve your company from marketing to operations. A practical guide for managers and an informative window into the world of social media in business.

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"An important and significant contribution. . . . A study of the social construction of gender and how culture and agency influence the meaning of work . . ., vivid and compelling."
--"American Journal of Sociology"

When most people think of prisons, they imagine chaos, violence, and fundamentally, an atmosphere of overwhelming brute masculinity. But real prisons rarely fit the "Big House" stereotype of popular film and literature. One fifth of all correctional officers are women, and the rate at which women are imprisoned is growing faster than that of men. Yet, despite increasing numbers of women prisoners and officers, ideas about prison life and prison work are sill dominated by an exaggerated image of men's prisons where inmates supposedly struggle for physical dominance.

In a rare comparative analysis of men's and women's prisons, Dana Britton identifies the factors that influence the gendering of the American workplace, a process that often leaves women in lower-paying jobs with less prestige and responsibility.

In interviews with dozens of male and female officers in five prisons, Britton explains how gender shapes their day-to-day work experiences. Combining criminology, penology, and feminist theory, she offers a radical new argument for the persistence of gender inequality in prisons and other organizations. At Work in the Iron Cage demonstrates the importance of the prison as a site of gender relations as well as social control.

Effective knowledge work depends on bringing people together to form a team with the right mix of expertise for the project or problem on hand. Increasingly, that mix can only be created by finding people who are geographically dispersed across sites of the company or across several companies. These virtual teams typically work by linking through electronic tools, such as the telephone, fax, email, NetMeeting, Lotus Notes, and other web-based communication systems. Recent research suggests that these teams have all of the challenges of face-to-face teams in addition to others, such as the limitations of technology, cultural differences, and multiple supervisors. The papers included in this volume identify some of the problems and some of the solutions to these kinds of problems, but most importantly, in a dynamic field such as virtual teams, the papers provide a framework for thinking about such problems and a collection of ideas that can form a foundation for advancing both research and practice in the field. Much of the literature on virtual teams focuses on the technology. The technology is an enabler, but it does not seem to have advanced far enough to make electronic communications as effective as face-to-face meetings. Like other teams, virtual teams consist of human beings and they have interpersonal and identity needs that must be met to optimize their ability to work and to collaborate. So, issues such as member solidarity, cooperation and unity of actions and values become special concerns. Such issues are addressed in this volume with the hope that this work will provide a foundation for moving ahead in this field toward more effective virtual teams.

Containing the largest bank of test questions on the market, How to Pass Numerical Reasoning Tests provides advice, practice and exercises to help you prepare for the rigorous tests used by employers, helping you to build up speed, accuracy and confidence. An overview of the basics is followed by a step-by-step guide to numerical tests, covering: - Fractions and decimals - Rates - Percentages - Ratios and proportions - Data interpretation Also containing practice on mathematical problems in written word format to aid your analytical skills, How to Pass Numerical Reasoning Tests gives you everything you need to boost your ability and face the challenge head on.

This best-selling classic has now been fully revised, expanded and updated. It has established itself over ten years and with three previous editions as the essential handbook for study and daily reference. Medical Receptionists and Secretaries Handbook, Fourth Edition contains vital information for all staff enabling them to work efficiently and effectively both within the NHS and private medical sectors. It encourages an understanding of the importance of administrative staff in providing high standards of patient care and promotes teamwork throughout the whole healthcare environment. No medical receptionist, secretary or healthcare administrator should be without it!

Your First 100 Days will help you set goals and overcome both the practical and emotional challenges you may experience in your first 100 days in a new role, or promotion through a combination of structured planning, commercial insight and leadership coaching. Benefits:

-Create your action plan for the first 100 days of your new job
-Realistic guidance provided for leaders to engage teams and make the first 100 days count
-Useful advice in bite-sized portions
What is new?
-Address more scenarios/types of first 100 days platforms eg. internal promotions, returnships, expat/in-pat rotations.
-More emphasis on importance of business metrics
-Examples for today's world

We are living in the age of imagination and communication. This book, about the new ways time is experienced and organised in post-industrial workplaces, argues that the key feature of working time within knowledge, and other workplaces, is unpredictability, creating a culture that seeks to insert acceptance of unpredictability as a new 'standard'.

This unique guide explores how senior HR executives can build strong working relationships with the CEO, other members of the executive team, and the board of directors. With case studies and interviews with HR professionals from a range of industries and locations, this is truly the first book of its kind.

In today's rapidly changing workplace, safety and loss prevention professionals cannot always "go by the book" for the answers to new and unique problems and issues. When there is no tried-and-true solution to a problem, safety and loss prevention professionals must think outside of the box of conventional solutions and develop new and creative solutions. Creative Safety Solutions, Second Edition stimulates creative thinking by identifying some of the new programs, new ideas, and new solutions being tried by other professionals in the field. By thinking outside of the box, the book will help you create new ways to improve the workplace. New Chapters in the Second Edition: It Is Your Safety Program-Empowering Employees in Safety Safety and Health Vision and Values Safety and Health Profession Impact of Safety and Health on Your Organization Human Resources and Safety and Health Does Happy = Safe? Circular Safety Management Injecting Creativity into Training Activities Combating Risk with Innovation Eliminate Boring from Your Safety Programs Critical and Creative Thinking in Safety and Health Achievement Is Addictive Lost but Not Forgotten Appendix: Injury and Illness Prevention Programs In this book, safety expert Thomas Schneid has assembled a number of creative solutions that have been tried and tested and have worked for many organizations. These are not all of the great ideas and solutions developed in the safety and loss prevention area-all of the ideas have not already been used. These ideas are only the tip of the iceberg, and the author challenges you to find new and better ways of doing your job within the safety and loss prevention function. These creative solutions to safety and loss prevention problems can help spur you to think about your activities and job duties and find new and creative ways of advancing the safety and loss prevention field.

This volume presents five studies on key dimensions of union-management relations. Topics examined include union representation, financial consequences of unionism, wage determination, workplace innovation and conflict resolution in unionized enterprises in North America. In addition, the volume features four papers that examine university degree programmes in human resource management and industrial relations and, in particular, the extent to which the programmes provide students with the skills and competencies currently in demand by employers.

"Required reading for anyone who wants to do more than merely manage people. Good Authority is a modern classic, and it will redefine what it means to be the boss." - Seth Godin, Author, Linchpin Imagine a world where personal and professional growth are one thing, where improving your relationships and owning your strengths at work translate directly into the rest of your life. Creating a company culture like that is not a dream. Through personal stories and real-life conversations, Jonathan takes you into the room with managers and employees where real culture change happens, and shows you a new kind of employee mentoring where each person gets the real-time feedback, support, and clear boundaries we all need to get beyond the patterns that hold us back. In this provocative and timely new book, Jonathan brings together what he has learned over a twenty-year journey as an executive, entrepreneur, team leader and leadership trainer. Combining his experience as the CEO and CBO of EMyth where he led the transformation of a global coaching brand with the lessons learned along his own personal growth journey, Jonathan walks us through a step-by-step approach that integrates the leading edges of both. You'll discover a way to lead your team that is both profoundly human and results-oriented at the same time. Whether you re a CEO or business owner, executive, team leader, consultant, or coach, Good Authority will give you new ideas and inspiration you can put into practice. Most importantly, it will give you permission to be more of who you are at work than you ever thought possible.

The future of work is already here. Customers are adopting disruptive technologies faster than your company can adapt. When your customers are delighted, they can amplify your message in ways that were never before possible. But when your company's performance runs short of what you've promised, customers can seize control of your brand message, spreading their disappointment and frustration faster than you can keep up. To keep pace with today's connected customers, your company must become a connected company. That means deeply engaging with workers, partners, and customers, changing how work is done, how you measure success, and how performance is rewarded. It requires a new way of thinking about your company: less like a machine to be controlled, and more like a complex, dynamic system that can learn and adapt over time. Connected companies have the advantage, because they learn and move faster than their competitors. While others work in isolation, they link into rich networks of possibility and expand their influence. Connected companies around the world are aggressively acquiring customers and disrupting the competition. In The Connected Company, we examine what they're doing, how they're doing it, and why it works. And we show you how your company can use the same principles to adapt - and thrive - in today's ever-changing global marketplace.

Human Foundations of Management explores the human foundation of management and economic activity in a way that is accessible to readers. The structure and contents of this book examines those aspects of the human being which are relevant to management and economic activities.

Exploring major questions such as what people want from their work and why, Just Work discusses both new and enduring themes, examining to what extent this is accounted for by a changing environment of work since the 1970s.