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Books > Business & Economics > Business & management > Office & workplace
As artificial intelligence and machine learning practices grow,
entire industries and jobs could become more automated or cease to
exist altogether. HR Without People? traces provocative and
challenging timelines for future developments in ten, thirty and
fifty years' time, to interrogate how modern HR practices need to
respond to far reaching technological and industrial change.
Focusing on the role these technologies are playing in changing the
HR profession and how they could and should develop industry
practices in the future, HR experts Anthony R. Wheeler and M.
Ronald Buckley explore how this profession has a vital role in
responding to these changes and how it can adapt to meet the new
challenges faced by both employers and employees. Examining key
issues such as the effects of big data and algorithms ongoing role
in influencing recruiting and selection, the changes in virtual
technology that will alter training, and how the role of government
will expand to address the needs of citizens affected by the rate
of change in workforce displacement, HR Without People? is a
stimulating and confrontational challenge to conventional thinking
on this people-centric profession's role in the future of work.
The Lived Experience of Work and City Rhythms looks at the working
environment, with a focus on the geographical workplace and how
this affects the experience of our working lives. It raises key
questions such as: Does where we work affect our experience of
work? What is the relationship between place and work? What is it
like to work in a place dominated by a particular industry or
sector? The book draws on empirical research carried out in the
City of London - the heart of the UK's financial services sector.
The 'Square Mile', as it is also known, is widely perceived to be a
distinctive place because of its architecture, history, traditions,
and culture. Exploring how the City is experienced as a workplace,
this book also presents a method of researching such places through
an attention to, and analysis of, their spatial and temporal
rhythms. By illuminating how we experience the places where we
work, this book explores what makes us feel that we fit in - or
don't fit in - to certain places, how a sense of place endures, and
how the relationship between people, place, and work can be
researched.
Covid 19 was a black swan event which led to working from home
emerging as the new normal at a global level. As HRM scholars we
aim to understand this phenomenon from both an employee and
employer perspective, while drawing on the UN's sustainable
development goals (SDGs) which aspire for a fairer and more
inclusive world for people and the planet. At the individual level
of analysis there are chapters on conflicts between work and home
life, differing levels of motivation, workplace loneliness and the
work preferences of introverts and extraverts. At the
organizational level questions are raised about the effects on
profitability, organizational resilience, and the ability of
organizations to remain innovative. How can employees be managed in
terms of mentoring, role modelling and how can they be monitored
for purposes of appraisal reviews? Chapters include the
romanticization of WFH, a case study of shared leadership in Vienna
and WFH amongst start-ups in India. In this edited book,
researchers from the Global North and the Global south answer these
questions, while making a seminal contribution to the field of HRM
from a work from home perspective. This is an essential read not
just for scholars and students of management, but also for those
from the domains of psychology and sociology, and also for policy
makers. This book has long-term relevance given that recent polls
indicate that as a fallout of Covid-19, many employees the world
over are showing a preference for a hybrid model of work -
partially at the brick-and-mortar office and partially from home.
The focus of Volume 17 of Research on Emotion in Organizations is
on how negative emotions at work can be intense due to a myriad of
reasons including feelings of failure, rejection, job insecurity,
stressful work demands and poor coping strategies. The chapters in
this book address some of the more frequent and vexing problems and
resulting negative emotions that can occur at work. Many of these
chapters explore relatively under-researched topics, and thus the
potential for their future impact on research is enormous. Many of
these topics are under-researched despite the emotions they address
having a major impact on people's lives. With an emphasis on
negative emotions, coping strategies, emotional regulation,
emotional labor, management and leadership, chapter authors detail
a wide-ranging set of means to ameliorate negative emotions in
organizational settings. These solutions, based on state-of the-art
research, will be of immense help to workers and leaders as they
face the challenges of the modern workplace. In addition, they
should help guide human resource management training and
development programs.
The Perfect Guide for Successful Business Women#1 New Release in
Business Mentoring, Women in Business, and Coaching and Workplace
Culture I'm Not Yelling is part strategy for savvy black business
women navigating a predominantly white corporate America and part
vessel empowering black women to find their voices in toxic work
environments and be successful business women. Statistical and
anecdotal evidence guide the way. Explore the data and hear the
accounts of Black women in business who face, work through, and
rise above workplace discrimination. Finding your voice as women
entrepreneurs. Successful business women use their voice to become
strong Black leaders who instill positive change in the workplace
culture. Inside I'm Not Yelling, you'll find: Evidence to support
the experiences of racial inequity and discrimination at work for
Black business women. A narrative study of possible pitfalls, such
as microaggressions, lack of mentoring, and pay inequity, their
impact which will be explored to provide context to the misogynoir
Black female entrepreneurs experience. Strategies and
recommendations to give successful business women a framework for
racial trauma healing, emotional support, and business success. If
you enjoy business coaching books for successful business women
like We Should All Be Millionaires, The Memo, Right Within, or Your
Next Level Life, then you'll love I'm Not Yelling, a work guide for
women.
Become the effective, proactive leader you aspire to be with this
practical tool kit for leading people and organizations Yes, you
can learn the skills to effectively lead people, organizations, and
employees. With the right motivation and knowledge, you can be a
leader who knows what it takes to succeed. Throughout his extensive
experience in training leaders, author Alain Hunkins discovered
that many leaders shared a common trait. They were mainly focused
on what they were doing but not so focused on how they were doing
it, especially when it came to working with other people. By
strengthening their leadership capabilities, they could become
trusted leaders within their organization, improve employee
communications, and build bridges across hierarchies. Cracking the
Leadership Code shares the valuable principles and practices that
Hunkins developed and refined during the 20+ years he's worked with
leaders. When you crack the code, you'll have a new operating model
for organizational leadership that will help your teams thrive in a
21st century economy. Discover the brain science behind leading
people Get inspired by real life leadership stories Use a practical
leadership tool kit to become a better leader Learn how to
communicate, influence, and persuade others, more effectively than
ever before With this book as a resource, you'll have a new
perspective, a new framework, and new tools at your disposal,
readily available to guide your leadership. You'll learn to
establish proactive, leader-follower relationships. To do this,
you'll use the interconnected elements of Connection,
Communication, and Collaboration. When you learn from the author's
insightful experiences working with organizations around the world,
you can accelerate your leadership development and become the
leader you've always aspired to be.
How firms are structured, the management practices they develop, as
well as the way in which workers and managers interact can have
wider implications for both the performance of the firm and the
well-being of its workers. This volume contains ten original and
innovative articles that investigate aspects related to workplace
practices and productivity. Topics include the role of employee
voice in the workplace, the link between unions, innovation and
firms' investment, the relationship between job autonomy and
hierarchy, the impact of personnel policies on firm performance,
the consequences of incentives through discrete bonus compensation
schemes for learning on the job, the repercussions of firm
downsizing on worker's performance, the individual returns to
entrepreneurship, the impact of private tutoring on college
attendance, and the measurement of labor market transitions.
After the local newspaper where she worked as a reporter closed,
Emily Guendelsberger took a pre-Christmas job at an Amazon
fulfillment center outside Louisville, Kentucky. There, the vending
machines were stocked with painkillers, and the staff turnover was
dizzying. In the new year, she travelled to North Carolina to work
at a call center, a place where even bathroom breaks were timed to
the second. And finally, Guendelsberger was hired at a San
Francisco McDonald's, narrowly escaping revenge-seeking customers
who pelted her with condiments.Across three jobs, and in three
different parts of the country, Guendelsberger directly took part
in the revolution changing the U.S. workplace. ON THE CLOCK takes
us behind the scenes of the fastest-growing segment of the American
workforce to understand the future of work in America - and its
present. Until robots pack boxes, resolve billing issues, and make
fast food, human beings supervised by AI will continue to get the
job done. Guendelsberger shows us how workers went from being the
most expensive element of production to the cheapest - and how low
wage jobs have been remade to serve the ideals of efficiency, at
the cost of humanity.ON THE CLOCK explores the lengths that half of
Americans will go to in order to make a living, offering not only a
better understanding of the modern workplace, but also surprising
solutions to make work more humane for millions of Americans.
Corporate social responsibility has become a heavily discussed
topic in business ethics. Identifying some generally accepted moral
principles as a basis for discussion, Individuals, Groups, and
Business Ethics examines ethical dimensions of our relationships
with families, friends and workmates, the extent to which we have
obligations as members of teams and communities, and how far ethics
may ground our commitments to organisations and countries. It
offers an innovative analysis that differentiates amongst our
genuine ethical obligations to individuals, counterfeit obligations
to identity groups, and complex role-based obligations in organised
groups. It suggests that often individuals need intuitive moral
judgment developed by experience, reflection and dialogue to
identify the individual obligations that emerge for them in complex
group situations. These situations include some where people have
to discern what their organisations' corporate social
responsibilities imply for them as individuals, and other
situations where individuals have to deal with conflicts amongst
their obligations or with efforts by other people to exploit them.
This book gives an integrated, analytical account of how our
obligations are grounded, provides a major theoretical case study
of such ethical processes in action, and then considers some
extended implications.
Monica Santana and Ramon Valle-Cabrera's wide-ranging study
explores vital research and industrial issues that are central to
understanding the concepts of the Future of Work and address key
challenges in this evolving area of debate.A global cast of leading
research specialists provide chapters examining a broad spectrum of
areas relating to the Future of Work including leadership, talent
management, AI and digitalisation, digital skills, new forms of
work, industrial relations, vulnerable workers as well as
well-being, happiness, satisfaction and burnout. Each chapter
offers insights on how individuals and leaders can make choices to
shape the future of work and effectively respond to changing
contextual conditions, demystifying the future of work from a set
of interesting insights into specific actions and choices that will
help imagine, invent, and implement a work setting that works. New
Directions in the Future of Work is illuminating reading for
scholars of HRM, Talent Management, Leadership, Industrial
Relations, and all those seeking to understand directions of travel
for the workplaces of the future.
TWI Case Studies: Standard Work, Continuous Improvement, and
Teamwork provides the insight of leading experts to assist in the
execution of Training Within Industry (TWI)-the game-changing
business tool. Presented as a series of case studies from a range
of corporations with a variety of products and needs, it
illustrates the rebirth of TWI programs in the United States.
Demonstrating how TWI can benefit any and all organizations
regardless of industry, the book details the specific activities
decision-makers need to accomplish to successfully incorporate TWI
into the business culture-including the Ten Points for Implementing
and Sustaining the TWI "J" Programs. The case studies describe the
use of TWI Programs at some of the world's leading companies,
including: IBM Herman Miller Ben & Jerry's Homemade Ice Cream
Green Mountain Coffee Roasters US Synthetic Born in the 1940s, and
used to support the US military during World War II, TWI Programs
later became the unrecognized yet powerful tools of the Toyota
Production System. Imparting the fundamental skills that are useful
across any field, the TWI programs described in this book are so
fundamentally sound that using them to any degree will improve
performance. Strict adherence will all but guarantee efficient work
flow, higher employee morale, and an improved sense of cohesiveness
among your employees.
Did you know that games can be a terrifically effective way to build team spirit, communication, and trust among people who work together day in and day out? Now you can spark morale in any work group by choosing from 70 stimulating games and activities specifically designed for the manager whos looking to raise sagging morale in a department, liven up boring staff meetings, enable team members to collaborate smoothly and effectively, and much more!
Volume 19 of Research in Occupational Stress and Well-Being
explores and enhances our understanding of how stress and
well-being at work can change over time. Much of the prior
literature in occupational stress and well-being is designed to
look at antecedents of stress and well-being, treating them as
dependent variables. Although these models implicitly acknowledge
the dynamic nature of stress and well-being, they are often
assessed at a single time point and treated as a static end-state.
This volume moves beyond this approach by explicitly examining
stress and well-being as a dynamic phenomenon by examining changes
in stress and well-being that happen developmentally, because of
intentional interventions on the part of organizations, in response
to job role or job status transitions, or which examine the ways in
which changes in stress and well-being is conceptualized and
assessed.
WINNER: PA Voice Awards 2015 - Best Book for a PA (1st edition)
With the world of work profoundly disrupted by artificial
intelligence, machine learning and COVID-19, the role of the
executive assistant is changed forever. Learn how to respond to
these challenges and help create 'the better normal' while
developing the leadership skills necessary to thrive in a senior
administrative position. From bestselling author and expert Sue
France, The Definitive Executive Assistant & Managerial
Handbook is the ultimate guide to management in the context of an
administrative role. Placing an emphasis on both personal
leadership and practical skills, this new edition of the
award-winning book teaches readers to manage a team, develop the
emotional intelligence to understand their colleagues, negotiate
effectively and confidently manage a project. Equipped with these
tools, readers will be ready to steer their teams to organizational
success in any situation. With new sections on best practice for
managing remote workers and building a responsible relationship
with new technologies, The Definitive Executive & Managerial
Handbook is an indispensable guide for both ambitious PAs aiming
for promotion and senior assistants who want to improve their
skills.
The Intrapreneurship Formula is a practical guide for corporate
leaders and managers who aspire to drive corporate innovation. The
world we are in today is experiencing an acceleration of
technological advancement. More companies are facing disruptions.
Companies must innovate to survive.80% of the leaders know the
importance of innovating but most do not know where to start. What
they don't know is they already have the crucial asset of
innovation in their organization - their employees. The question
is, how to activate the employees to innovate. This book provides a
simple and actionable framework that leaders can apply to drive
corporate entrepreneurship. It's a playbook with tools and tested
methodologies including Design Thinking, Lean Startup, Agile, etc.
-a must read for anyone working on innovation in medium- to
large-size companies. The framework and tools, when implemented,
will help the company constantly come up with innovation and
capture growth.
'The lessons and practices here will shift a sense of chaos to one
of clarity and a mindset of fear to one of hope' Margaret
Heffernan, bestselling author of Wilful Blindness
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How often do you interrupt? How often do people interrupt you? Can
you remember the last time someone listened to you all the way
through your thinking? In a time when communication is more
challenging than ever and relationships need to be nurtured,
listening to one another could not be more important. In her new
book, Nancy Kline, bestselling author of Time To Think, suggests
that for us to radically improve our communication we should make
the propmise 'I won't interrupt you'. This promise matters because
when we interrupt each other, we interrupt our thinking, and that
interrupts the quality of everything we do. By making this promise
to our colleagues and loved ones we can deepen our relationships,
increase our productivity, and enjoy deeper, richer conversations.
It may, in fact, be the most important promise we ever make. Nancy
has spent the last three decades researching independent thought
and the barriers that prevent us from thinking for ourselves. In
this book she tells us the truth about the damage that interruption
can cause, she shares case studies and stories from her work with
clients, as well as simple ways we can improve our communication,
and change our lives.
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'This generous, useful and important book is a delight to read and
will fundamentally change the way you interact with people' -
Mikael Krogerus and Roman Tschappeler, authors of The Communication
Book 'This timely and persuasive book shows us that the foundation
for independent thinking is the promise to actually listen, without
interruption, to what others have to say' Cal Newport, bestselling
author of Digital Minimalism
Work, so fundamental to well-being, has its darker and more costly
side. Work can adversely affect our health, well beyond the usual
counts of injuries that we think of as 'occupational health'. The
ways in which work is organized - its pace and intensity, degree of
control over the work process, sense of justice, and employment
security, among other things - can be as toxic to the health of
workers as the chemicals in the air. These work characteristics can
be detrimental not only to mental well-being but to physical
health. Scientists refer to these features of work as 'hazards' of
the 'psychosocial' work environment. One key pathway from the work
environment to illness is through the mechanism of stress; thus we
speak of 'stressors' in the work environment, or 'work stress'.
This is in contrast to the popular psychological understandings of
'stress', which locate many of the problems with the individual
rather than the environment. In this book we advance a social
environmental understanding of the workplace and health. The book
addresses this topic in three parts: the important changes taking
place in the world of work in the context of the global economy
(Part I); scientific findings on the effects of particular forms of
work organization and work stressors on employees' health,
'unhealthy work' as a major public health problem, and estimates of
costs to employers and society (Part II); and, case studies and
various approaches to improve working conditions, prevent disease,
and improve health (Part III).
Men Do It Too: Opting Out and In offers a timely and comprehensive
analysis of the phenomenon of men leaving mainstream careers
models, adding to current debates on opting out. The book
investigates how globalization, individualization, and this age of
high modernity, in addition to issues of masculinity and what it
means to be a man in contemporary society and organizational
contexts, affect decisions to opt out. Throughout the book, social
theory and relevant debates are interwoven with the narratives of
15 men who have left successful careers and mainstream career
models to live and work on their own terms: six from the United
States, five from Finland, and four from the UK. The narratives
help illustrate the issues presented, as well as providing an
insight into the men's identity work throughout their opting out
processes. In addition, Biese explores what organizations can learn
from the knowledge gathered in her research on men (and women)
opting out. This is important in order to create sustainable work
environments that not only attract but also retain employees.
There is significant research available on critical success and
failure factors of Lean Six Sigma implementation in organizations,
predominantly focusing on the technical side of this performance
method. But many organisations have overlooked soft skill aspects
and the responsibilities of the Executive Leadership of the
organization to make deployment a success. Leading Lean Six Sigma:
Research on Leadership for Operational Excellence Deployment
assesses the impact of organizational leadership on the deployment
of Lean Six Sigma in organisations. By identifying leadership as a
critical success factor for Lean Six Sigma deployment in
organizations, this book details what leadership traits are needed
for a successful deployment, differentiating by industry sector,
and presents a ground-breaking leadership dependency model.
Alessandro Laureani and Jiju Antony's new research extends and
refines the current understanding of Lean Six Sigma and leadership,
identifying the traits a leader needs to display to increase the
chances of successful deployment. This book offers new perspectives
for researchers examining Leadership, Management and Operational
Excellence, as well as presenting useful guidance for practitioners
launching, managing or sustaining continuous improvement
initiatives in their organisations.
Work environments are paved with challenges and uncertainties that
can result in the risk of setbacks and personal failure.
Experiencing negative events such as these can be devastating for
employees. This results in employees becoming distracted, detaching
themselves from work and being unable to effectively engage in
their work activities. Work Life after Failure?: How Employees
Bounce Back, Learn, and Recover from Work-Related Setbacks brings
together the knowledge from three distinct concepts that currently
lack integration: resilience, learning, and recovery. The authors
regard resilience as the positive adaptation after adversity and
examine aspects of learning from failure as a process of
improvement through enhanced knowledge and understanding after
negative professional experiences. The exploration of recovery is
situated in the context of a process of reducing strain symptoms
that were caused by work-related events. Together, these three
concepts advance our understanding of how to effectively use
personal resources to overcome the experience of failure and what
organizations can do to support employees during these difficult
times. Encompassing both conceptual and empirical work from experts
in the fields of resilience, learning from failure, and recovery,
this book also sheds light on the classification of failures and
setbacks and develops a measure of the setback severity.
The conflict between staying true to your faith and staying true to
your company is a constant battle for Christian business owners.
The serenity you feel on Sunday soon goes away Monday morning when
dealing with customers, vendors, and employees. So here's the
question: Can you have God in your life every day so that you can
feel that joy constantly? YES! In God's Business: How to
Supercharge Your Faith, Your Profit, and Your Client Experience,
Frederick "Coach" West III lays the foundation to enjoy more of
your faith in your business.
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