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Books > Business & Economics > Business & management > Office & workplace

Changes in Japanese Employment Practices - Beyond the Japanese Model (Hardcover, New): Arjan Keizer Changes in Japanese Employment Practices - Beyond the Japanese Model (Hardcover, New)
Arjan Keizer
R4,637 Discovery Miles 46 370 Ships in 10 - 15 working days

Japan's employment practices were long considered a cornerstone to its economic success. However, the reversal in economic performance during the 1990s altered the positive perception and inspired major adaptations like the rise in performance-related pay ('seikashugi') and non-regular employment. This book presents case-studies of the adaptations in personnel management by major Japanese firms. It highlights the diversity, the stability and the considerations behind the adaptations that are implemented by these firms. Drawing on insights from institutional theory, it shows how factors such as legitimacy and institutional interlock have guaranteed an important continuity in employment practices. It discusses how the adaptations have not actually replaced the existing practices but have been shaped by them and, as a consequence, the result may not be as revolutionary as once expected but is likely to last. Furthermore, it argues that the employment practices remain specifically Japanese and that expectations of convergence have so far proved misplaced.

Overall, this book is a valuable contribution to the study of employment issues. It provides an effective framework to analyse the ongoing developments in Japanese employment practices and demonstrates that Japanese developments continue to offer important insights for human resource management and labour market institutionalisation in general.

Anton Chekhov (Paperback): Victor Emeljanow Anton Chekhov (Paperback)
Victor Emeljanow
R1,192 Discovery Miles 11 920 Ships in 10 - 15 working days

This set comprises forty volumes covering nineteenth and twentieth century European and American authors. These volumes will be available as a complete set, mini boxed sets (by theme) or as individual volumes. This second set compliments the first sixty-eight volume set of Critical Heritage published by Routledge in October 1995.

The Codebreakers - The Comprehensive History of Secret Communication from Ancient Times to the Internet (Hardcover, 2nd Revised... The Codebreakers - The Comprehensive History of Secret Communication from Ancient Times to the Internet (Hardcover, 2nd Revised edition)
David Kahn
R1,912 R1,590 Discovery Miles 15 900 Save R322 (17%) Ships in 18 - 22 working days

The magnificent, unrivaled history of codes and ciphers -- how they're made, how they're broken, and the many and fascinating roles they've played since the dawn of civilization in war, business, diplomacy, and espionage -- updated with a new chapter on computer cryptography and the Ultra secret.

Man has created codes to keep secrets and has broken codes to learn those secrets since the time of the Pharaohs. For 4,000 years, fierce battles have been waged between codemakers and codebreakers, and the story of these battles is civilization's secret history, the hidden account of how wars were won and lost, diplomatic intrigues foiled, business secrets stolen, governments ruined, computers hacked. From the XYZ Affair to the Dreyfus Affair, from the Gallic War to the Persian Gulf, from Druidic runes and the kaballah to outer space, from the Zimmermann telegram to Enigma to the Manhattan Project, codebreaking has shaped the course of human events to an extent beyond any easy reckoning. Once a government monopoly, cryptology today touches everybody. It secures the Internet, keeps e-mail private, maintains the integrity of cash machine transactions, and scrambles TV signals on unpaid-for channels. David Kahn's The Codebreakers takes the measure of what codes and codebreaking have meant in human history in a single comprehensive account, astonishing in its scope and enthralling in its execution. Hailed upon first publication as a book likely to become the definitive work of its kind, The Codebreakers has more than lived up to that prediction: it remains unsurpassed. With a brilliant new chapter that makes use of previously classified documents to bring the book thoroughly up to date, and to explore the myriad ways computer codes and their hackers are changing all of our lives, The Codebreakers is the skeleton key to a thousand thrilling true stories of intrigue, mystery, and adventure. It is a masterpiece of the historian's art.

Satire and the Postcolonial Novel - V.S. Naipaul, Chinua Achebe, Salman Rushdie (Paperback): John Clement Ball Satire and the Postcolonial Novel - V.S. Naipaul, Chinua Achebe, Salman Rushdie (Paperback)
John Clement Ball
R1,550 Discovery Miles 15 500 Ships in 10 - 15 working days

Satire plays a prominent and often controversial role in postcolonial fiction. Satire and the Postcolonial Novel offers the first study of this topic, employing the insights of postcolonial comparative theories to revisit Western formulations of satire and the satiric.

Tribal - Mastering the Cultural Codes That Drive Human Behavior (Hardcover): Michael Morris Tribal - Mastering the Cultural Codes That Drive Human Behavior (Hardcover)
Michael Morris
R715 R569 Discovery Miles 5 690 Save R146 (20%) Ships in 10 - 15 working days
F**k Work, Let's Play - Do What You Love and Get Paid for It (Paperback, 2nd Edition): John Williams F**k Work, Let's Play - Do What You Love and Get Paid for It (Paperback, 2nd Edition)
John Williams 1
R379 Discovery Miles 3 790 Ships in 10 - 15 working days

Stuck in a job that’s boring you to tears? Slogging away at a business that’s never quite taken off? Still can’t decide what you’d rather do? It’s time to say ‘enough’.

The world has changed. It’s now possible for anyone to make a living from doing the things they love. The only problem is that no one has shown you how. Until now.

Based on life-changing ideas and tools proven with tens of thousands of people over the last decade, F**k Work Let’s Play is your blueprint to create a work-life full of fun, freedom and creativity; something more like play than work.

Packed full of stories from people who turned a passion into a living – or even a multi-million-pound business – you’ll discover 10 secrets to transform your working life, starting today.

There’s no need to suffer unfulfilling work a moment longer. Whether you want to start a business, create your ideal job, or change the world, F**k Work, Let’s Play is your guide to doing what you love and getting paid for it.

Pushing our Understanding of Diversity in Organizations (Hardcover): Eden King, Quinetta Robertson, Mikki Hebl Pushing our Understanding of Diversity in Organizations (Hardcover)
Eden King, Quinetta Robertson, Mikki Hebl
R2,564 Discovery Miles 25 640 Ships in 18 - 22 working days

Few time periods in the past five decades match the intensity of intergroup conflict that people around the world are currently experiencing. Polarized attitudes around various sociopolitical issues, such as gender equality and immigration, have dominated the media and our lives. Furthermore, these powerful social dynamics have also impacted the places where we work and intensified existing strains on workers and workplaces. To address these issues and improve organizational climates, more theories, research and collaborations to understand these phenomena are needed. The volumes in this series will describe and instigate scholarship that advances our understanding of diversity in organizations. This volume features renowned scholars who are unabashedly pushing the field by raising the questions that need to be asked, by working on topics that have received far too little research attention, and by holding researchers, practitioners, managers, organizations, and readers to task for doing what needs to be done to maximize social justice and egalitarian behaviors in the workplace. The chapters provoke the status quo in society and in scholarship, and in so doing, push our understanding of diversity in organizations.

SORTED! - Essential systems for successful small businesses (Paperback): Alice Jennings SORTED! - Essential systems for successful small businesses (Paperback)
Alice Jennings
R425 R334 Discovery Miles 3 340 Save R91 (21%) Ships in 9 - 17 working days

Are you running your business or is it running you? Running a small business can take over your life but it doesn't have to be that way. Choosing and using the right technology and systems can transform the way your business works and this book shows you how! No matter how technophobic you are, Sorted! will quickly help you find the small changes that will make a big difference to your business. If you're more tech savvy, you'll love the ninja tips to take your business to the next level. Feel more confident in your choice of technology and systems for the future, because whatever your plans are, you need the right systems in place to help you achieve them.

Leaning Out - A Fairer Future for Women at Work in Australia (Paperback): Kristine Ziwica Leaning Out - A Fairer Future for Women at Work in Australia (Paperback)
Kristine Ziwica
R345 Discovery Miles 3 450 Ships in 10 - 15 working days

In Leaning Out, respected journalist Kristine Ziwica maps a decade of stasis on the gender equality front in Australia, and why the pandemic has led to a breakthrough. As the historic 2020 Women's March attests, a generation of younger women are speaking truth to power and changing the way we think of women in the workplace. This is the third book in The Crikey Read series from Crikey and Hardie Grant Books. For ten years Australian women have been sold a dazzling promise: through sheer 'will' and individual self-empowerment they could overcome decades of gender inequality in the workplace. The hard, structural work didn't need to be done; all the solutions could be individual. Yet leaning in, power-posing and speaking up (and being spoken over) at the boardroom table have made very little difference for the great majority of women, still underpaid and overworked compared to their male colleagues. The COVID-19 pandemic has shockingly revealed the fragile foundations of women's working lives. It's also given us a rare opportunity for a reimagining. But Australian women are still being told to 'Lean In' at precisely the moment when so many are 'leaning out'. With the majority of all jobs lost in the pandemic being held by women, and successive governments unable or unwilling to address the 'gender issue', we are at crisis point. Leaning Out is a manifesto for what we can - and should - do with this moment. From Crikey and Hardie Grant Books, The Crikey Read is a series that brings an unflinching and truly independent eye to the issues of the day in Australia and the world.

The Veterinary Receptionist - Essential Skills for Client Care (Paperback, 2nd edition): John R. Corsan, Adrian R. Mackay The Veterinary Receptionist - Essential Skills for Client Care (Paperback, 2nd edition)
John R. Corsan, Adrian R. Mackay
R915 Discovery Miles 9 150 Ships in 10 - 15 working days

As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. The new edition of this popular book remains a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of the receptionist as integral to the practice and supplies the basic information that every veterinary receptionist needs to function effectively. The new edition includes fully updated information on client service and dispensing as well as first aid along with 2 new chapters. The start of each chapter now has a summary outcome identifying specific objectives. The authors have included more scenario cases so the readers can identify more closely with the text. The first UK book specifically written for the veterinary receptionist, providing quick access to the information most requested by clients Provides practical guidelines to improve professional practice - learn how to become more effective in your role as the 'face of the practice' Learn how to deflect and deal with complaints from angry clients, as well as coping with the distress caused by a pet's illness Case studies used to help the reader identify and learn about specific issues and situations The authors provide highly practical tips, checklists and quizzes throughout the book, promoting reader interactivity Fully revised and expanded chapters, including fully re-written chapters on labelling and dispensing; client care solutions; first aid; and client service Inclusion of more case study boxes and further reading references Fresh 2-colour text for easy reading and increased navigability New, durable cover

Future Office (Paperback, New Ed): Christopher Grech Future Office (Paperback, New Ed)
Christopher Grech
R2,137 Discovery Miles 21 370 Ships in 10 - 15 working days

Developments in IT and the resulting knowledge-based economy have challenged traditional concepts of office design, as well as many of the larger architectural and urban design models. This book examines the implications of this revolution on current urban design and identifies potential new trends in office design from an international perspective.

Six themes are addressed:

  • IT and building infrastructure
  • new office/new community
  • organizational change
  • high performance building envelopes
  • interior environment
  • value added sustainable design.

These forward-thinking essays have been contributed by practitioners and academics from a wide spectrum of interests to deliver an illuminating look into the unfolding possibilities and challenges ahead.

Office Space Planning and Management - A Manager's Guide to Techniques and Standards (Hardcover): Donald Tweedy Office Space Planning and Management - A Manager's Guide to Techniques and Standards (Hardcover)
Donald Tweedy
R1,723 Discovery Miles 17 230 Ships in 10 - 15 working days

"Office Space Planning and Management" gives managers explicit and practical guidelines and standards for use in planning and managing office space, assessing present and future needs, introducing new systems, and ordering new furniture and equipment. Donald B. Tweedy presents common-sense thinking, numerous illustrations, checklists, diagrams, and alternative routes to more effective space utilization. He shows the reader how to analyze existing space and layouts and plan for office automation and new workcenters. He cogently addresses the goals of space management and offers detailed suggestions for achieving maximum efficiency and economy from available space and workers; having sufficient space for all operations while assuring the comfort and convenience of all workers; balancing capabilities of equipment and personnel; designing workcenters and stations that permit supervision and show sensitivity to the needs of interpersonal communication; and allowing flexibility for future changes. He emphasizes the necessity of coordinating such environmental factors as ventilation, heat, safety, light, noise, security, and decor and provides industry standards for lighting, acoustics, furniture, and equipment.

Information Society and the Workplace - Spaces, Boundaries and Agency (Paperback): Prof Jeff Hearn, Tuula Heiskanen Information Society and the Workplace - Spaces, Boundaries and Agency (Paperback)
Prof Jeff Hearn, Tuula Heiskanen
R1,497 Discovery Miles 14 970 Ships in 10 - 15 working days

Much has been written on the grand prospects for "Information Society"; much less on what this might mean in everyday terms. So what do we find when we look at what is happening in a society, Finland, that is one of closest to an information society? Bringing together studies of everyday local practices in workplaces within information society, this book has a special focus on social space and the agency of actors. It includes both theoretical reviews and detailed qualitative research. It also highlights the political challenges of the information society, challenges which are likely to become subjects of international concern.

Grip - The Art of Working Smart (and Getting to What Matters Most) (Paperback): Rick Pastoor Grip - The Art of Working Smart (and Getting to What Matters Most) (Paperback)
Rick Pastoor; Translated by Erica Moore, Elizabeth Manton
R345 Discovery Miles 3 450 Ships in 10 - 15 working days

'If you feel like a hostage of your to-do list, and struggle to find time for what matters most, this book will be a big help.' DANIEL H. PINK,#1 New York Times bestselling author of When and Drive The week just started and already you're playing catch-up. At the end of another busy day, your to-do list is longer than it was this morning. Enter GRIP: the book for everyone who has too much to do. This fresh, no-nonsense guide brings clarity and direction to even the most hectic workweek. Using tools you know - like your calendar, to-do list, and email - GRIP walks you through working smarter, thinking bigger, and clearing the way for what matters most. And GRIP's pick-and-choose structure makes it easy to dive in and start applying what you like straightaway. So you can reclaim your time and start chasing your wildest dreams. Today. 'Packed with immediately actionable insights and smart frameworks to put you in the driver's seat' JULIE ZHOU, former VP Design at Facebook and author of The Making of a Manager 'In a time when we all face so many demands, expectations and uncertainties, GRIP will help you take back control of your week and your life' TONY CRABBE, bestselling author of Busy: How to Thrive in a World of Too Much

Transnational Management and Globalised Workers - Nurses Beyond Human Resources (Paperback): Tricia Cleland Silva Transnational Management and Globalised Workers - Nurses Beyond Human Resources (Paperback)
Tricia Cleland Silva
R1,381 Discovery Miles 13 810 Ships in 10 - 15 working days

There are 60 million health care workers globally and most of this workforce consists of nurses, as they are key providers of primary health care. Historically, the global nurse occupation has been predominately female and segregated along gendered, racialised and classed hierarchies. In the last decade, new actors have emerged in the management of health care human resources, specifically from the corporate sector, which has created new interactions, networks, and organisational practices. This book urgently calls for the reconceptualisation in the theoretical framing of the globalised nurse occupation from International Human Resource Management (IHRM) to Transnational Human Resource Management (THRM). Specifically, the book draws on critical human resource management literature and transnational feminist theories to frame the strategies and practices used to manage nurses across geographical sites of knowledge production and power, which centralise on how and by whom nurses are managed. In its current managerial form, the author argues that the nurses are constructed and produced as resources to be packaged for clients in public and private organisations.

How to Manage Records in the E-Environment (Paperback, Revised): Catherine Hare, Julie McLeod How to Manage Records in the E-Environment (Paperback, Revised)
Catherine Hare, Julie McLeod
R907 R857 Discovery Miles 8 570 Save R50 (6%) Ships in 10 - 15 working days

This new edition takes as its focus the dynamic electronic environment in which organizations now operate and the challenges this presents for the management of records. The book offers a practical approach to developing and operating an effective programme to manage hybrid records within an organization, positioning records management as an integral business function linked to the organization's business aims and objectives. The records requirements of new and significant pieces of legislation such as data protection and freedom of information are addressed. Strategies for managing electronic records are explored. Bullet points, checklists and examples assist the reader throughout.

Communicate Excellence - A Guide to Authentic, Positive, Consistent Front Desk Communication (Paperback): Amy Demas Communicate Excellence - A Guide to Authentic, Positive, Consistent Front Desk Communication (Paperback)
Amy Demas
R441 R409 Discovery Miles 4 090 Save R32 (7%) Ships in 18 - 22 working days
101 Tough Conversations to Have with Employees - A Manager's Guide to Addressing Performance, Conduct, and Discipline... 101 Tough Conversations to Have with Employees - A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges (Paperback, Second Edition)
Paul Falcone
R579 R533 Discovery Miles 5 330 Save R46 (8%) Ships in 18 - 22 working days

101 Tough Conversations to Have with Employees provides guidance for managers on how to broach uncomfortable conversations across a wide range of issues. Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of the uncomfortable topics supervisors must sometimes discuss with their employees. Top human resources author Paul Falcone?offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees that help sidestep potential awkwardness and meet issues head-on. This practical, solution-oriented book walks you through some of the most common and most serious employee problems you are likely to encounter. In 101 Tough Conversations to Have with Employees, Falcone covers topics including: substandard performance reviews, progressive disciplinary warnings and termination meetings, FMLA abuse and ADA accomodations, wage and hour challenges, team turnarounds, compensation conflicts, and more. This handy guide helps you treat their people with dignity and respect, focusing not just on what to say but also on how to say it. It provides proven techniques you can use to protect yourself and your organizations-and get the very best from your people.

Workplace Violence (Hardcover, Illustrated Ed): Vaughan Bowie, Bonnie S. Fisher, Cary Cooper Workplace Violence (Hardcover, Illustrated Ed)
Vaughan Bowie, Bonnie S. Fisher, Cary Cooper
R4,500 Discovery Miles 45 000 Ships in 10 - 15 working days

This book examines some of the key issues around violence at work which have emerged in the new millennium, including the events of September 11th 2001 and other terrorist-related incidents, identifying these as an extreme form of workplace violence. It builds upon the expanded typology of workplace violence in Violence at Work (Willan, 2001), and identifies four types of workplace violence: intrusive, external violence including terrorism; consumer/client-related violence; staff-related violence; organizational violence. This book also addresses some key emerging and controversial issues facing those concerned with workplace violence, including staff who abuse those in their care, domestic violence spilling over into the workplace, violence against aid and humanitarian workers, and organizations who are themselves abusive to their staff and service users as well as oppressive of their surrounding communities. Workplace Violence goes beyond the current emphasis on equipping 'primary responders' (e.g. police, fire ambulance, etc) to react to terrorist-related and other workplace violence incidents, paying attention to the 'secondary' responders such as human services workers, managers, human resources staff, unions, occupational health and safety professionals, humanitarian aid workers and median staff - and their training and support needs.

Beyond Happiness - How Authentic Leaders Prioritize Purpose and People for Growth and Impact (Paperback): Jenn Lim Beyond Happiness - How Authentic Leaders Prioritize Purpose and People for Growth and Impact (Paperback)
Jenn Lim
R410 R383 Discovery Miles 3 830 Save R27 (7%) Ships in 18 - 22 working days

*Named a Top Business Book by Forbes* Jenn Lim has dedicated her career to helping organizations from name-brand industry leaders to innovative governments build workplace cultures that benefit both their employees and their bottom line, with less employee turnover, greater engagement, and higher profits. Her culture consultancy, Delivering Happiness, demonstrates the profound impact happiness can have on businesses' ability to thrive in our ever-changing times. In this book, she clearly and concretely shows the way the model works in a hyper-connected fast-paced world, beginning with each individual defining their sense of values and purpose (the ME), and rippling through the organization ecosystem (the WE and the COMMUNITY) in waves of impact. Drawing on a deep understanding of the science of happiness, Jenn shows how bringing your whole self to work allows you to do your best work every day -- no matter what role you play at your company or what crisis might come at you next. She explains how true happiness comes from living your true purpose, and offers case studies to show how companies can help individuals align their purpose with the company mission. This innovation in organizational design and company culture is no longer a nice-to-have. It's the future of work, and it's here now. In this life-changing guide, you'll be empowered to find greater purpose in your own life and career, and to spread that power to others in your business and beyond.

Irregular Migration and Invisible Welfare (Hardcover, New): M Ambrosini Irregular Migration and Invisible Welfare (Hardcover, New)
M Ambrosini
R1,958 R1,841 Discovery Miles 18 410 Save R117 (6%) Ships in 10 - 15 working days

This book examines the paradoxical position of irregular migrants in European society, who are often labelled as 'illegal' residents but who in fact provide much needed, essential support to welfare systems. Focusing on care work at home for the elderly, the book argues that increasingly restrictive immigration policies directly contradicts the growing need for care-givers since the majority of those employed are a result of illegal immigration. The book also explores the personal issues faced by these irregular migrants such as their concerns for family members that are left behind and the pressures that migration imposes on these relationships as migrants struggle to improve the daily conditions of their lives.

Work Place Sabotage (Paperback): Gerald Mars Work Place Sabotage (Paperback)
Gerald Mars
R1,148 Discovery Miles 11 480 Ships in 10 - 15 working days

This title was first published in 2001. The examples cited in this study of sabotage in the working environment range from sophisticated tricks played in Western factories to natural reactions to inferior or unhealthy working practices in, for example, Malaysia and India. The book contains articles from various contributors which cover numerous topics within the subject including crime and punishment in the factory, employee and organizational sabotage, and management techniques to prevent sabotage.

Executive Coaching - The Essential Guide for Mental Health Professionals (Hardcover): Len Sperry Executive Coaching - The Essential Guide for Mental Health Professionals (Hardcover)
Len Sperry
R3,509 Discovery Miles 35 090 Ships in 10 - 15 working days

For many mental health professionals, executive and personal coaching represent attractive alternatives to managed care practice. This book provides mental health professionals with a map of the territory of the corporate world and describes in detail the major theoretical coaching models and progressive phases. Sperry addresses both executive coaching and personal coaching, revealing the practical, ethical and legal aspects of beginning and maintaining an active coaching practice.

Health Information Management - Integrating Information and Communication Technology in Health Care Work (Hardcover): Marc Berg Health Information Management - Integrating Information and Communication Technology in Health Care Work (Hardcover)
Marc Berg
R5,770 Discovery Miles 57 700 Ships in 10 - 15 working days


Contents:
Part 1: Starting Points: Understanding Health Care Work and the Role of It Acknowledgements 1. Introduction 2. Waiting for Godot: Episodes from the History of Patient Records with Brit Winthereik 3. Health care work and Patient Care Information Systems 4. The Contextual Nature of Information 5. Meeting the Challenge: Integrating Quality Improvement and Patient Care Information Systems with Ce Bergen 6. Designing Interactions Enrico Coiera
Part 2: Information Strategy, Implementation and Evaluation 7. Information Strategy: an Introduction Bert Huisman 8. Developing the Information Strategy with Ce Bergen 9. Implementing Information Systems in Health Care Organizations: Myths and Challenges 10. Project Management of Innovative PCIS Implementations in Healthcare Ce Bergen 11. Evaluation of Patient Care Information Systems: Theory and Practice with Arjen Stoop, Heather Heathfield and Marleen de Mul

Health Information Management - Integrating Information and Communication Technology in Health Care Work (Paperback): Marc Berg Health Information Management - Integrating Information and Communication Technology in Health Care Work (Paperback)
Marc Berg
R1,667 Discovery Miles 16 670 Ships in 10 - 15 working days


In almost all Western countries, concerted efforts are undertaken to stimulate the use of information and communication technology (ICT) in healthcare. Yet the number of success stories are few and the frustrations many. Health Information Management is a new textbook that introduces readers to the challenges, the lessons learned and the new insights of health information management at the start of the 21st century.

With a strong international orientation and a critical eye on many traditional information management views, the book illustrates key developments by drawing on many examples from different countries. This comparative approach provides readers with a comprehensive and well-balanced perspective to this core management topic in the healthcare field. It highlights how seemingly 'technical' management decisions affect both clinicians and patients, and how the unpredictable nature of technology development in complex organizations may be handled.

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