Surrounded by idiots at work? Fed up with a bad boss or lazy colleagues? Thomas Erikson, author of the runaway international bestseller Surrounded by Idiots, will help you handle them and get things done, the right way Why is good leadership so rare? Everyone has to manage up to some extent but frankly some bosses are worse than others. If you're being driven crazy by a micro-manager, frequently drown under your boss's unreasonable expectations or struggle with being handed out responsibilities but no authority international behavioural expert Thomas Erikson is here to help. Drawing on the simple four-colour system that made Surrounded by Idiots a global bestseller, Erikson shows how understanding your boss's behavioural tendencies as well as your own will lead to a more harmonious and productive workplace. He also sets out what characterises an exemplary leader type and how you can adapt your behaviour to model it. Because there are two sides to every coin, Erikson also looks at employees themselves and why some colleagues frequently underachieve and what you can do to change this. Written with Erikson's signature humour and warmth, Surrounded by Bad Bosses (and Lazy Employees) will help you deal with the most hopeless managers and employees you can imagine - and keep you entertained along the way.

This book directly addresses the issues and problems that leaders face in today's business environment-and provides tangible and usable techniques to overcome these challenges. Millennial-generation managers and employees-those ages 18-35-have transformed business in America. More than any previous generation, they don't conform to the traditional ways of doing things. Rather than passively taking orders, Millennials thirst for engagement, expect to be part of a team, and need to be engaged in meaningful tasks. And they aren't as devoted to the corporation as much as they are to the product or service that's provided. This book guides readers-people in management positions or in any corporate setting-in embracing these key differences and nurturing their abilities to listen and empathize with coworkers, supervisors, and employees. Readers will also learn the best ways to encourage and motivate this unique generation in a way that is familiar to them and still serves to push them to work hard, improve, and grow. The book demonstrates how to lead and manage Millennials, explains how to motivate them, and describes how to help them develop professionally. It gives managers the tools and techniques to satisfy Millennials' need to advance rapidly in their careers-and explains how to become a supporter of this desire instead of appearing to stand in their way. Turning the traditional notion of business management on its head, it shows that taking a caring and humanistic approach to employees, coworkers, and colleagues leads to increased productivity, efficiency, and profitability. These same techniques that foster open communication and trust will help companies to create office cultures that encourage people to be self-motivated and minimize worker turnover. Offers information that benefits both managers of Millennial employees and Millennials themselves Provides proven techniques for overcoming the issues confronting managers and leaders-strategies that have worked successfully in the real world Presents case studies that document specific management and leadership issues or show how techniques or skills were applied to resolve the situation Teaches humanistic leadership and the benefit of valuing people Trains new managers on the leadership skills needed to instill the confidence that will enable them to immediately earn the trust and respect of their teams

Extraordinary leaders share a passionate commitment to achieving their vision that borders and sometimes crosses the line into obsession. All In shows why obsession, if properly focused and managed, is both necessary and productive. Advances in any endeavor almost always depend on a small group of individuals who are completely consumed by the goal they're pursuing. When these leaders and teams are successful, everyone benefits from their obsessive nature. This book?explores the three obsessions underlying the achievements of the greatest leaders: delighting customers, building great products, and creating an enduring company. Author Robert Bruce Shaw takes you inside the success stories of iconic leaders and shows the upside of obsession plus the practices that support it, including Jeff Bezos of Amazon, Elon Musk of Tesla, and Steve Jobs of Apple. In All In, Shaw teaches you why: Amazon's first principle is customer obsession and the behaviors that sustain it as the firm becomes one of the largest in the world. Tesla puts products at the center of everything it does and the leadership approach that created a revolutionary electric car. Steve Jobs' greatest creation was not the Mac or iPhone but Apple the company. ? ? ? ? ? ? ? ???? Shaw also provides insight into the dark side of obsession and its destructive potential - as vividly illustrated in his case study of Uber's aggressive pursuit of growth during the tenure of CEO Travis Kalanick. Appealing to any reader of entrepreneurial biographies, All In shows individuals, teams and organizations how to manage obsession's downsides while realizing the benefits of relentlessly seeking to create something that truly matters.

Wounds Caused by Gossip Ministry has been empowered by kingdom of God to equips, train, inform, educate, that we may bring the body of Christ together as one in the spirit. It is time for the church of the living God to help restore our workplace, churches, families, and communities back to God. We live in a society that is flooded with gossip and conflicts. And we just ignore it, because we as people in general love to gossip and keep up conflicts in our world today. But what happen when gossip and conflict infiltrate the workplace and the church. We must realize the core of our problems that we are faced with today is gossip and conflicts that has effect many and cause them to be wounded. Many people can endure all kinds of physical affliction, but when our spirit is wounded and a wounded-spirited person is someone who has been hurt and bruised and/or damaged in their spirit - it can be very painful and hurtful. A wounded spirit comes as a result of a re-action to negative words, events, actions, or a violation of your person or rights - a re-action that crushes you, knocks you down and from which you cannot seem to rise. It crushes an area of your life - your spirit - which is quite devastating in how it affects us. It seems we cannot heal ourselves of a wounded spirit. We see our churches, workplace and even our political government has failed. When we as believers who believe in the power of God's Word we can put a stop to gossip and conflicts in our world today and bring about kingdom changes. We as a people must bring God back in our lives, workplace and our churches and align ourselves under the might hands of God. That why this ministry called "Wound Caused by Gossip ministry" has been orchestrate by God to impact and to transform attitudes that don't line up with the Word of God. It is time for us as a people to achieve our spiritual and natural goals by changing our environment in our workplace and our churches so we can see His will done in our lives as it is in heaven. Many people individual love this ministry. Many of them have gave their testimony how your books on gossip and conflict has cause me to change and be deliver from emotional wounds. In order for us to change we as leaders in workplace and those in the church must understand what is the problem that is hurting and eating away in the workplace and the church? When we understand that gossip and conflict is the basis problems we them must embrace these evil attitudes and find biblical answers to help us overcome these attitudes. Leaders must begin using strategy such as Leaders must begin using strategy such as seminars, workshops, and resources that will address issues of gossip and conflicts. "We must shine the light of God's Word and expose gossip and conflicts"

E-Strategies for Resource Management Systems: Planning and Implementation offers insight into current research practices and trends in information resource management strategies that can implemented electronically. This reference describes new tools and technologies that have the potential to optimize business practices and presents descriptions of issues that arise when implementing a paperless office.

As more people choose to work from home, the challenges for both the home worker and traditional management increase. Many questions arise regarding how to appraise the remote worker, the logistics of home working, and productivity. The authors focus on developing the right skills to cope with this new environment and stress the importance of knowing what the homeworker needs.Other issues addressed are finding the right balance between the office, home and client sites, dealing with the creation of workable home office environment, and technological and legal issues.

Rising life expectancy has led to the growth of the 'Sandwich Generation' - men and women who are caregivers to their children of varying ages as well as for one or both parents whilst still managing their own household and work responsibilities. This book considers both the strains and benefits of this position. Tackling a myriad of issues such as gender, parents and parents-in-law, ethnic differences, residential status, and developing changes in the caregiving relationship such as Alzheimer's or dementia, this book highlights the complexities of the caregiving relationship. Key chapters also address potential benefits including improved relationships, skill set development and generously giving to another. Expert contributors use examples to illustrate the need for organizations to address increases in caregiving among their employees and develop supportive policies and initiatives. They further show that there is a need at the country level to integrate employees, communities, employers, businesses and levels of government to deal with this increasing trend. This timely book will prove an indispensible reference for academics and students interested in the sandwich generation, caregiving and health. Its practical approach will also benefit human resource management professionals, managers dealing with sandwiched employees and health administrators at various levels of government. Contributors include: R. Attieh, S. Austen, R. Burke, L. Calvano, C.E. Greaves, T. Jefferson, N.L. Jimmieson, A.H. Kim, S. LoboPrabhu, N. Mandell, A. Mitra, V. Molinari, A. Ollier-Malterre, R. Ong, S.L. Parker, A.H. Prokos, J. Reid Keene, C. Reinicke, C.W. Rudolph, R. Sharp, P. Ulmanen, S.I. White Means, T. Yamashita, H. Zacher

Meditation has become an essential skill in every business leader’s toolkit, helping leaders adapt to and better handle ever-increasing complexity in their day-to-day environments. The benefits of meditation are varied, and undeniable. Studies on meditation programmes in the workplace show a marked improvement in productivity, decision-making, problem-solving and listening skills.Meditation can bring balance, meaning and mindfulness into the workplace, raise EQ and executive function, and improve the quality of one’s work life. It also reduces stress and anxiety.

If you thought that meditation was too ‘woo-woo’, time-consuming or difficult to do, think again. Meditation for Business Leaders demystifies the practice by sharing examples of top global CEOs who meditate and includes plenty of solid research to back all the benefits. The book also provides simple, step-by-step guidelines for more than 60 different techniques – from beginner to adept – that you can practise and enjoy. Whether you have just five minutes to spare, or 50 – choose an exercise that fits your schedule and desired outcome.

This full colour, illustrated guide includes meditations, mindfulness and breathing exercises, mudras, and postures for you to experiment with to bring greater calm, balance, and wellbeing into your day. Background, benefits, and tips are provided for each technique. The author also guides you on how to introduce a meditation programme into your workplace.

Volume 20 of Research in Occupational Stress and Well Being features contributions that expand the understanding of how occupational stressors can build employee resilience and enhance their well-being while at the same time creating negative employee outcomes such as depletion, exhaustion, and depression. To this end, chapters take a hard look at examining the outcomes of work stressors, the circumstances or conditions that can change or even reverse the relationship between stressors and outcomes, and theoretical accounts for apparent contradictions in this literature. Examining the Paradox of Occupational Stressors: Building Resilience or Creating Depletion represents insightful, intriguing, and timely research into the paradox of experienced stress in the workplace.

Why do projects fail?The people who plan and execute major projects are often highly skilled and highly regarded. They are not obviously incompetent. Where a project uses external suppliers or contractors as a significant support to project delivery, the risk of a fundamental failure seems to escalate. Is this a failure of project management? A failure of procurement? A failure of both? Or are there other factors at play? This book aims to be a self-help manual. It will enable you to improve your personal and corporate performance. It will also help you ensure that the sub-system elements of a project, where there are 'interfaces' between systems that need to 'talk' to each other, will be effectively managed - with no nasty surprises. Buying and integrating advanced technologyRight First Time - Buying and integrating advanced technology for project success does not pretend to hold the key to a 'nirvana' of project delivery. Rather, it gets straight to the point about buying - and integrating - advanced technology. It recognises that integrating sub-systems is fertile ground for failure and that effective procurement is increasingly important in project delivery. The failure of one sub-system can undermine an entire project, and the integration of sub-components is all too often assumed to be a technical problem that 'technical people' will overcome. Few projects make integration a defined subset of the overall project plan, yet most will benefit from doing so. A project management playbookA management book rather than a technical book, Right First Time - Buying and integrating advanced technology for project success focuses on the difficult issue of sub-system integration in the context of third-party (supply) relationships. If you are responsible for project management and practical delivery, at senior or junior level, it provides lots of practical questions to help you work through the issues, acting as a catalyst for supplementary questions and lines of investigation, focusing on potential problem areas relevant to your own context. Powerful learning outcomes and self-reflective questions at the end of each chapter enable you to create key action points and assess your organisation's approach to improve project management governance and ensure you get it right first time. Project managers, procurement managers, business change managers, commercial managers, mobilisation/transition managers, product managers and contract managers will all find value in this comprehensive guide to managing sub-system integration for project success.

There is a general consensus that deep-seated changes are reshaping the way production and work are organized, the way employees, employers and their representatives deal with each other, and the way governments seek to shape society. In this work a group of leading scholars take stock of the evidence and implications of the new workplace. Drawing on examples from a variety of national contexts, they seek to characterize the nature of contemporary workplace change, and assess its implications for the organization of work for workers, for employment relations and for public policy.

The workplace is a crucially important site for learning in today's learning society. In this authoritative book, the authors look at the changing nature of the work and the effects that this has on the skill and knowledge requirements of individuals, its implications for the workplace and employment, and ways in which these changing requirements can be met. The editors are founder members of the Working to Learn group, and are internationally recognised as leading experts in vocational education and training. International in scope and based on their wide-ranging experiences and research, this book brings together the implications of workplace changes for educators, managers and society. In an age where jobs and work - and the success of organisations - are increasingly dependent on developing skills and knowledge, this will be important reading for educators, trainers, human resource managers and policy makers alike.

Perfect for fans of Portia MacIntosh, Mhairi McFarlane and Catherine Walsh.Madison reckons she's a pretty good judge of character. When a disaster at work brings professional photographer Toby into her life, she has him all worked out within minutes. As their work collaboration blossoms into friendship, her preconceptions about him are only strengthened. The problem is that Madison has got one aspect of Toby completely wrong, and it tears their friendship apart when she finds out. How will she make sense of his revelation and, more importantly, how on earth will she get him to talk to her again?

As the growth in teleworking, 'virtual teams' and 'virtual enterprises' has shown, the economic landscape is increasingly characterized by an ability to work across spatial and organisational boundaries. Only with this redesign of working methods and business processes can the promise of the digital age be delivered. This book draws upon an international, multidisciplinary team of editors and contributors, and presents the most recent academic research on the subject.

"Reinventing the Information Technology Department" is both anecdotal and informal but deals with a subject which is of interest to chief information officers (CIOs) and IT Managers, addressing questions such as: how does the IT department keep pace with business change?; how do we provide stable and responsive IT platforms?; how do we add recognized value to the organization?; how do I reinvent my department?; how do I get onto the board?;This text offers an alternative view of the new roles of the in-house IT function and proposes a rethink about IT services within companies, suggesting a self-help approach to redefining/reinventing in-house IT for CIOs. The text explains that new modes of business thinking and operation are essential if a company is to succeed in the near future and in light of this, covers topics such as self-organizing systems, knowledge management, multi-stakeholder perspectives and empowerment initiatives in relation to the overall business and in particular the IT function Each chapter of this text contains implementation templates for readers to take themselves through the repositioning or re-engineering of the IT function and their own departments.

Email replies that show up a week later. Video chats full of ‘oops sorry no you go’ and ‘can you hear me?!’ Ambiguous text-messages. Weird punctuation you can’t make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other?

Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible – or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails.

Digital Body Language will turn your daily misunderstandings into a set of collectively understood laws that foster connection, no matter the distance. Dhawan investigates a wide array of exchanges—from large conferences and video meetings to daily emails, texts, IMs, and conference calls—and offers insights and solutions to build trust and clarity to anyone in our ever changing world.

Since the advent of electronic commerce, and the increasing sophistication of the information systems used in business organizations, control and security have become key management issues.
This is a comprehensive review of these issues written for the business reader. It includes coverage of recent developments in e-commerce, as well as the more traditional systems. The text is intended for any manager whose work depends on financial or other business information. It includes case studies, summaries and review questions, making it ideal as a source text for students of business studies at postgraduate or advanced level.

For some unknown reason, Peter Altschul was born totally blind. He grew up in a working-class town where, with the help of his persistent mother, he broke through barrier after barrier, determined to live a full life.

After attending a private school that initially turned him away-simply because he was blind-Peter details how he discovered his gift for music, eventually playing percussion in the orchestra, marching band, and jazz ensemble at Princeton University. But it was only after Peter graduated from college that it became evident he would need a guide dog. Heidi, a Weimaraner with a large repertoire of barks, howls, and grunts, would assist Peter for the next eight years through the halls of New England Conservatory, where he eventually obtained a master's degree in music composition. Peter relays how he blazed a unique professional trail while simultaneously overcoming obstacles; managed his uneasy relationship with music; and embraced his unexpected entrance into an unfamiliar and romantic world. He also provides an unforgettable glimpse into the wonderful ways his five guide dogs supported him on his journey from urban bachelorhood to the light of love.

"Breaking Barriers" shares a compelling account of one man's journey through life as he and each of his specially trained dogs learned to trust each other, ultimately melding into a smooth working team that tackled the world-together.

'A text which will be valuable for architects and clients...much of practical value...well illustrated...Buy the book if you are involved in office design; it will set you on the path.' Building Design Tomorrow's Office is an ideal sourcebook for architects, interior designers, and others concerned with office interiors and the provision of good workplace facilities. The author summarizes the changing context of office work and identifies the important issues that facilities managers must consider and resolve when handling major physical revisions in the workplace. Laid out in an easy-to-read format, well-chosen case studies exemplify effective design choices.