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Books > Business & Economics > Business & management > Office & workplace

Autism Working - A Seven-Stage Plan to Thriving at Work (Paperback): Michelle Garnett, Tony Attwood Autism Working - A Seven-Stage Plan to Thriving at Work (Paperback)
Michelle Garnett, Tony Attwood
R477 Discovery Miles 4 770 Ships in 12 - 17 working days

Autism is associated with many qualities that are highly sought after by employers such as reliability, persistence, attention to detail, creativity in problem solving and many others. The key to success in the workplace is understanding these strengths and identifying the support you need to help you flourish. This self-guided workbook provides advice, strategies and activities to manage the difficulties that can arise at work. You will be given the tools to help minimise anxiety, sensory overload, unhelpful thinking patterns, difficulties with social communication, and organisation and planning problems. The activities are interactive, and you can approach them on your terms. They can be dispersed throughout the day or week, and the workbook and accompanying videos include everything you need to set and achieve your employment goals. The course can also be undertaken with the assistance of a mentor, and the workbook includes resources and videos to help them support you.

Resiliencia. Serie Inteligencia Emocional HBR (Resilience Spanish Edition) (Spanish, Paperback): Harvard Business Review Resiliencia. Serie Inteligencia Emocional HBR (Resilience Spanish Edition) (Spanish, Paperback)
Harvard Business Review; Translated by Begona Merino Gomez
R267 R223 Discovery Miles 2 230 Save R44 (16%) Ships in 10 - 15 working days
Glass Half-Broken - Shattering the Barriers That Still Hold Women Back at Work (Hardcover): Colleen Ammerman, Boris Groysberg Glass Half-Broken - Shattering the Barriers That Still Hold Women Back at Work (Hardcover)
Colleen Ammerman, Boris Groysberg
R584 Discovery Miles 5 840 Ships in 12 - 17 working days

Why the gender gap persists and how we can close it.

For years women have made up the majority of college-educated workers in the United States. In 2019, the gap between the percentage of women and the percentage of men in the workforce was the smallest on record. But despite these statistics, women remain underrepresented in positions of power and status, with the highest-paying jobs the most gender-imbalanced. Even in fields where the numbers of men and women are roughly equal, or where women actually make up the majority, leadership ranks remain male-dominated.

The persistence of these inequalities begs the question: Why haven't we made more progress?

In Glass Half-Broken, Colleen Ammerman and Boris Groysberg reveal the pervasive organizational obstacles and managerial actions—limited opportunities for development, lack of role models and sponsors, and bias in hiring, compensation, and promotion—that create gender imbalances. Bringing to light the key findings from the latest research in psychology, sociology, organizational behavior, and economics, Ammerman and Groysberg show that throughout their careers—from entry-level to mid-level to senior-level positions—women get pushed out of the leadership pipeline, each time for different reasons. Presenting organizational and managerial strategies designed to weaken and ultimately break down these barriers, Glass Half-Broken is the authoritative resource that managers and leaders at all levels can use to finally shatter the glass ceiling.

Workplace Violence (Hardcover, Illustrated Ed): Vaughan Bowie, Bonnie S. Fisher, Cary Cooper Workplace Violence (Hardcover, Illustrated Ed)
Vaughan Bowie, Bonnie S. Fisher, Cary Cooper
R3,920 Discovery Miles 39 200 Ships in 12 - 17 working days

This book examines some of the key issues around violence at work which have emerged in the new millennium, including the events of September 11th 2001 and other terrorist-related incidents, identifying these as an extreme form of workplace violence. It builds upon the expanded typology of workplace violence in Violence at Work (Willan, 2001), and identifies four types of workplace violence: intrusive, external violence including terrorism; consumer/client-related violence; staff-related violence; organizational violence. This book also addresses some key emerging and controversial issues facing those concerned with workplace violence, including staff who abuse those in their care, domestic violence spilling over into the workplace, violence against aid and humanitarian workers, and organizations who are themselves abusive to their staff and service users as well as oppressive of their surrounding communities. Workplace Violence goes beyond the current emphasis on equipping 'primary responders' (e.g. police, fire ambulance, etc) to react to terrorist-related and other workplace violence incidents, paying attention to the 'secondary' responders such as human services workers, managers, human resources staff, unions, occupational health and safety professionals, humanitarian aid workers and median staff - and their training and support needs.

The New Me (Paperback): Halle Butler The New Me (Paperback)
Halle Butler 1
R278 R227 Discovery Miles 2 270 Save R51 (18%) Ships in 9 - 15 working days

'Terrific. So funny' Zadie Smith 'Monstrously depressing but so comic and well observed that I didn't really mind .... It is great' Dolly Alderton 'A dark comedy of female rage' Catherine Lacey 'Brilliant. For fans of Ottessa Moshfegh's My Year of Rest and Relaxation' Pandora Sykes 'Funny, shocking, clever, and hugely entertaining' Roddy Doyle 'A definitive work of milennial literature' Jia Tolentino 'The best thing I've read in years' Emma Jane Unsworth 'Vicious ... hilariously spot on' Guardian In a windowless office, a woman explains something from her real, nonwork life - about the frustration and indignity of returning her online shopping - to her colleagues. One wears a topknot. Another checks her pedometer. Watching them all is Millie. Thirty-years-old and an eternal temp, she says almost nothing, almost all of the time. But then the possibility of a permanent job arises. Will it bring the new life Millie is envisioning - one involving a gym membership, a book club, and a lot less beer and TV - finally within reach? Or will it reveal just how hollow that vision has become? 'Made me laugh and cry enough times to feel completely reborn' The Paris Review 'A definite work of millennial literature. Wretchedly riveting, with the sick, obsessive pleasure of looking under a bandage at a wound' The New Yorker 'So darkly funny and acutely observed that it feels like a documentary' Andrew McMillan 'Anyone who has ever felt like their life is going nowhere - and to make it worse, going nowhere in an achingly slow manner - will recognize themselves' Nylon

Transnational Management and Globalised Workers - Nurses Beyond Human Resources (Hardcover): Tricia Cleland Silva Transnational Management and Globalised Workers - Nurses Beyond Human Resources (Hardcover)
Tricia Cleland Silva
R3,906 Discovery Miles 39 060 Ships in 12 - 17 working days

There are 60 million health care workers globally and most of this workforce consists of nurses, as they are key providers of primary health care. Historically, the global nurse occupation has been predominately female and segregated along gendered, racialised and classed hierarchies. In the last decade, new actors have emerged in the management of health care human resources, specifically from the corporate sector, which has created new interactions, networks, and organisational practices. This book urgently calls for the reconceptualisation in the theoretical framing of the globalised nurse occupation from International Human Resource Management (IHRM) to Transnational Human Resource Management (THRM). Specifically, the book draws on critical human resource management literature and transnational feminist theories to frame the strategies and practices used to manage nurses across geographical sites of knowledge production and power, which centralise on how and by whom nurses are managed. In its current managerial form, the author argues that the nurses are constructed and produced as resources to be packaged for clients in public and private organisations.

Creating Psychologically Healthy Workplaces (Hardcover): Ronald J. Burke, Astrid M.Richardsen Creating Psychologically Healthy Workplaces (Hardcover)
Ronald J. Burke, Astrid M.Richardsen
R4,515 Discovery Miles 45 150 Ships in 12 - 17 working days

Workplaces can often be sources of stress, interfering with both job satisfaction and performance. This book explores ways to combat the factors contributing to an unhealthy workplace by building on the advances in positive psychology and organizational scholarship over the last 15 years. Focusing on ground-breaking concepts such as psychological capital, 'happiness compassion', virtuousness, support and gratitude, this book offers ways to target and reshape the unhealthy workplace environment. Each chapter provides real-life organizational situations in which companies of all sizes implement strategies that either hinder or successfully create a healthy workplace environment. The world-leading authors identify key causes that reduce employee satisfaction and job performance, offering a range of interventions that can prevent negative experiences to ultimately produce happier workforces and boost productivity. This book will be a vital reference for doctoral students studying the links between work and health as well as faculty studying ways to improve employee well-being. Those on advanced courses in human resource management, organization effectiveness and organizational change will also benefit from the vast array of international insights into a healthy workplace environment. Contributors: D.W. Ballard, C. Bohlmann, R.J. Burke, A. Carlsen, M. Carvalho de Azevedo, L. Craig, K.A. Davis, A. Day, C.A. Demsky, P. Fairlie, C. Fritz, M.J. Grawitch, D.B. Gulseren, E.B. Hwang, E.K. Kelloway, R.K. Kelly, C. Knight, K. Layous, J. Leblanc, M.P. Leiter, R. Lengnick-Hall, S.T. Lyons, T.K. McNamara, D. McPhee, V.J. Morganson, J.S. Nugent, K. Petersen, M. Pitt-Catsouphes, A.M. Richardsen, S. Snow, G. Spreitzer, J. Sundet, T. Thibault, M. Tims, L.E.M. Traavik, D.J. Travis, C.M. Youssef-Morgan, H. Zacher, G.I.J.M. Zwetsloot

101 Tough Conversations to Have with Employees - A Manager's Guide to Addressing Performance, Conduct, and Discipline... 101 Tough Conversations to Have with Employees - A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges (Paperback, Second Edition)
Paul Falcone
R661 R550 Discovery Miles 5 500 Save R111 (17%) Ships in 10 - 15 working days

101 Tough Conversations to Have with Employees provides guidance for managers on how to broach uncomfortable conversations across a wide range of issues. Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of the uncomfortable topics supervisors must sometimes discuss with their employees. Top human resources author Paul Falcone?offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees that help sidestep potential awkwardness and meet issues head-on. This practical, solution-oriented book walks you through some of the most common and most serious employee problems you are likely to encounter. In 101 Tough Conversations to Have with Employees, Falcone covers topics including: substandard performance reviews, progressive disciplinary warnings and termination meetings, FMLA abuse and ADA accomodations, wage and hour challenges, team turnarounds, compensation conflicts, and more. This handy guide helps you treat their people with dignity and respect, focusing not just on what to say but also on how to say it. It provides proven techniques you can use to protect yourself and your organizations-and get the very best from your people.

Republican Citizens, Precarious Subjects - Representations of Work in Post-Fordist France (Hardcover): Jeremy F. Lane Republican Citizens, Precarious Subjects - Representations of Work in Post-Fordist France (Hardcover)
Jeremy F. Lane
R3,768 Discovery Miles 37 680 Ships in 12 - 17 working days

Over recent decades concerns at the increased scarcity and precarity of salaried employment have dominated political struggles, theoretical debates and cultural representations in France. This study argues that such concerns are evidence of a profound shift in contemporary French economy, culture and society. Engaging with work in political economy and sociology, the book sketches a new interpretative framework, the better to understand the nature and implications of these profound changes. It examines the challenges such changes have posed to fundamental French republican values, arguing they have opened up a rift between older notions of French republican citizenship and the precarious forms of subjectivity characteristic of post-Fordist labour. The book traces the symptoms of this rift in a range of cinematic and literary representations of the contemporary workplace, as these depict the dilemmas faced, the trajectories followed, and the geographical regions inhabited by French workers of different ages, sexes, social classes, and ethnicities.

Telecommuting - Modeling the Employer's and the Employee's Decision-Making Process (Paperback): Adriana Bernardino Telecommuting - Modeling the Employer's and the Employee's Decision-Making Process (Paperback)
Adriana Bernardino
R832 R761 Discovery Miles 7 610 Save R71 (9%) Ships in 12 - 17 working days

Telecommuting has been regarded as a powerful tool to reduce traffic congestion, pollution and energy consumption. It also supposed to improve lifestyle quality and job satisfaction by providing employees with flexible schedules with which to address their work load and personal requirements whilst also enhancing recruitment capability and productivity and significantly reducing costs. Nevertheless, a strong resistance to the adoption of telecommuting still persists. In this book, first published in 1996, state of the art demand modelling techniques are used to delve into critical issues raised by the question of telecommuting. The benefits and costs of telecommuting are investigated in an effort to provide concrete evidence to inform the private sector's adoption decision process and the public sector's policy design. This title will be of interest to students of business studies and human resource management.

Health Information Management - Integrating Information and Communication Technology in Health Care Work (Hardcover): Marc Berg Health Information Management - Integrating Information and Communication Technology in Health Care Work (Hardcover)
Marc Berg
R5,240 Discovery Miles 52 400 Ships in 12 - 17 working days


Contents:
Part 1: Starting Points: Understanding Health Care Work and the Role of It Acknowledgements 1. Introduction 2. Waiting for Godot: Episodes from the History of Patient Records with Brit Winthereik 3. Health care work and Patient Care Information Systems 4. The Contextual Nature of Information 5. Meeting the Challenge: Integrating Quality Improvement and Patient Care Information Systems with Ce Bergen 6. Designing Interactions Enrico Coiera
Part 2: Information Strategy, Implementation and Evaluation 7. Information Strategy: an Introduction Bert Huisman 8. Developing the Information Strategy with Ce Bergen 9. Implementing Information Systems in Health Care Organizations: Myths and Challenges 10. Project Management of Innovative PCIS Implementations in Healthcare Ce Bergen 11. Evaluation of Patient Care Information Systems: Theory and Practice with Arjen Stoop, Heather Heathfield and Marleen de Mul

Health Information Management - Integrating Information and Communication Technology in Health Care Work (Paperback): Marc Berg Health Information Management - Integrating Information and Communication Technology in Health Care Work (Paperback)
Marc Berg
R1,534 Discovery Miles 15 340 Ships in 12 - 17 working days


In almost all Western countries, concerted efforts are undertaken to stimulate the use of information and communication technology (ICT) in healthcare. Yet the number of success stories are few and the frustrations many. Health Information Management is a new textbook that introduces readers to the challenges, the lessons learned and the new insights of health information management at the start of the 21st century.

With a strong international orientation and a critical eye on many traditional information management views, the book illustrates key developments by drawing on many examples from different countries. This comparative approach provides readers with a comprehensive and well-balanced perspective to this core management topic in the healthcare field. It highlights how seemingly 'technical' management decisions affect both clinicians and patients, and how the unpredictable nature of technology development in complex organizations may be handled.

The Call Center Handbook - The Complete Guide to Starting, Running and Improving Your Call Center (Paperback, 4th edition):... The Call Center Handbook - The Complete Guide to Starting, Running and Improving Your Call Center (Paperback, 4th edition)
Keith Dawson
R1,476 Discovery Miles 14 760 Ships in 12 - 17 working days

Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center? No problem. "The Call Center Handbook" is a complete guide to starting, running, and im Establish and operate an efficient call center with this authoritative guide that covers everything from choosing the best site and buying the right equipment to managing agents, monitoring productivity, and enhancing customer relationships.

Information Society and the Workplace - Spaces, Boundaries and Agency (Hardcover): Prof Jeff Hearn, Tuula Heiskanen Information Society and the Workplace - Spaces, Boundaries and Agency (Hardcover)
Prof Jeff Hearn, Tuula Heiskanen
R3,920 Discovery Miles 39 200 Ships in 12 - 17 working days


Bringing together studies of everyday local practices in workplaces within information society, this book has a special focus on social space and the agency of actors. It includes both theoretical reviews and detailed qualitative research. It also highlights the political challenges of the information society, challenges which are likely to become subjects of international concern.

eBook available with sample pages: 0203402650

The Domino's Story - How the Innovative Pizza Giant Used Technology to Deliver a Customer Experience Revolution... The Domino's Story - How the Innovative Pizza Giant Used Technology to Deliver a Customer Experience Revolution (Hardcover)
Marcia Layton Turner
R325 R260 Discovery Miles 2 600 Save R65 (20%) Ships in 5 - 10 working days

Imagine if you were there, taking notes, as a small pizza joint became one of the most successful restaurants in the world. The Domino's Story will help you understand and adopt the competitive strategies, workplace culture, and business practices that made the iconic pizza chain the innovative restaurant and e-commerce leader it is today. As one of the most technologically advanced fast-food chains in the market, Domino's has cemented their reputation for innovation, paved in industry-leading profits. In February 2018, according to Ad Age, Domino's unseated Pizza Hut to become the largest pizza seller worldwide in terms of sales. Rather than just tampering with a recipe that was working, they decided to think outside of the pizza box by creating digital tools that emphasized convenience and put the customer first. For the first time, the adaptable strategies behind the rise and dominance of Domino's are outlined in these pages. Through the story of the Domino's, you'll learn: How to create meaningful innovation without changing the core of the product that people already love. How to recognize and take advantage of unique opportunities to alleviate your customers' pain points. How to grow a company by taking a holistic approach to the business. And, the importance of delivering a quality experience that will keep customers calling for more.

Dignity at Work - Eliminate Bullying and Create a Positive Working Environment (Hardcover, 1st ed): Pauline Rennie Peyton Dignity at Work - Eliminate Bullying and Create a Positive Working Environment (Hardcover, 1st ed)
Pauline Rennie Peyton
R2,876 Discovery Miles 28 760 Ships in 12 - 17 working days


Contents:
Preface - Who this book is for. Part One. Why is Bullying an important issue? A Background to Bullying at Work, Bullying at Work, The Victims of Bullying, Employers, Harassment, Bullying and the Law, Dignity at Work Policies. Harrassment Investigation. Mediation. Conclusions for Part 1. Part Two. Introduction. The Tole of Counsellors/Psychologists in Organisations. Useful Theories. Counselling in Organisations. Working with the Various Parties. The Process of Investigation. Mediation. Other Roles for Counsellors/Psychologists. Taking Care of the Self.

Dignity at Work - Eliminate Bullying and Create and a Positive Working Environment (Paperback): Pauline Rennie Peyton Dignity at Work - Eliminate Bullying and Create and a Positive Working Environment (Paperback)
Pauline Rennie Peyton
R1,147 Discovery Miles 11 470 Ships in 12 - 17 working days


Contents:
Preface - Who this book is for. Part One. Why is Bullying an important issue? A Background to Bullying at Work, Bullying at Work, The Victims of Bullying, Employers, Harassment, Bullying and the Law, Dignity at Work Policies. Harrassment Investigation. Mediation. Conclusions for Part 1. Part Two. Introduction. The Tole of Counsellors/Psychologists in Organisations. Useful Theories. Counselling in Organisations. Working with the Various Parties. The Process of Investigation. Mediation. Other Roles for Counsellors/Psychologists. Taking Care of the Self.

Satire and the Postcolonial Novel - V.S. Naipaul, Chinua Achebe, Salman Rushdie (Hardcover, New): John Clement Ball Satire and the Postcolonial Novel - V.S. Naipaul, Chinua Achebe, Salman Rushdie (Hardcover, New)
John Clement Ball
R3,916 Discovery Miles 39 160 Ships in 12 - 17 working days


Satire plays a prominent and often controversial role in postcolonial fictions. Satire and the Postcolonial Novel offers the first study of this topic, employing the insights of postcolonial comparative theories to revisit Western formulations of 'satire' and the 'satiric'.
Through the varying lenses provided by satire's relation to irony, allegory, narrative and the grotesque, this book offers new readings of important novels by V.S. Naipaul (Trinidad), Chinua Achebe (Nigeria) and Salman Rushdie (India). It presents a detailed study of the complex and multidirectional ways satire has engaged with the history and messy aftermath of empire.

Inside the Japanese Company (Hardcover): Fiona Graham Inside the Japanese Company (Hardcover)
Fiona Graham
R3,921 Discovery Miles 39 210 Ships in 12 - 17 working days


Graham explores the attitudes of Japanese employees towards their work, their company and on related issues. Based on extensive original research inside a Japanese insurance company (C-Life), which subsequently went bankrupt, the book shows that attitudes towards lifetime employment, company loyalty and the other characteristics of Japanese working life, which are often portrayed in stereotype form in the West, are in fact more complicated than is at first apparent.

eBook available with sample pages: 0203433637

The Antiracist Business Book - An Equity Centered Approach to Work, Wealth, and Leadership (Hardcover): Trudi Lebron The Antiracist Business Book - An Equity Centered Approach to Work, Wealth, and Leadership (Hardcover)
Trudi Lebron; Foreword by Arlan Hamilton
R680 R550 Discovery Miles 5 500 Save R130 (19%) Ships in 10 - 15 working days
New Unions, New Workplaces - Strategies for Union Revival (Hardcover): Andy Danford, Mike Richardson, Martin Upchurch New Unions, New Workplaces - Strategies for Union Revival (Hardcover)
Andy Danford, Mike Richardson, Martin Upchurch
R1,187 Discovery Miles 11 870 Ships in 12 - 17 working days


This book makes a major contribution to the debate within the UK and abroad on the reality of workplace unionism in an era of change. Drawing on examples of union renewal, the authors present an historical overview, and compare the UK experience with contrasting international examples. It presents both qualitative and quantitative research to provide new and comprehensive evidence on trade union strategies.

eBook available with sample pages: 0203167392

Going Remote - How the Flexible Work Economy Can Improve Our Lives and Our Cities (Hardcover): Matthew E. Kahn Going Remote - How the Flexible Work Economy Can Improve Our Lives and Our Cities (Hardcover)
Matthew E. Kahn
R597 Discovery Miles 5 970 Ships in 12 - 17 working days

A leading urban economist's hopeful study of how shifts to remote work can change all of our lives for the better. As COVID-19 descended upon the country in 2020, millions of American office workers transitioned to working from home to reduce risk of infection and prevent spread of the virus. In the aftermath of this shift, a significant number of workers remain at least partially remote. It is clear that this massive experiment we were forced to run will have long-term consequences, changing the shape of our personal and work lives, as well as the urban landscape around us. How will the rise of telecommuting affect workers' quality of life, the profitability of firms, and the economic geography of our cities and suburbs? Going Remote addresses the uncertainties and possibilities of this moment. In Going Remote, urban economist Matthew E. Kahn takes readers on a journey through the new remote-work economy, revealing how people will configure their lives when they have more freedom to choose where they work and how they live. Melding ideas from labor economics, family economics, the theory of the firm, and urban economics, Kahn paints a realistic picture of the future for workers, firms, and urban areas, big and small. As Kahn shows, the rise of remote work presents especially valuable opportunities for flexibility and equity in the lives of women, minorities, and young people, and even for those whose jobs do not allow them to work from home. Uncovering key implications for our quality of life, Going Remote demonstrates how the rise of remote work can significantly improve the standard of living for millions of people by expanding personal freedom, changing the arc of how we live, work, and play.

ReWork - (Vermilion Life Essentials) (Paperback): David Heinemeier Hansson, Jason Fried ReWork - (Vermilion Life Essentials) (Paperback)
David Heinemeier Hansson, Jason Fried 1
R397 R323 Discovery Miles 3 230 Save R74 (19%) Ships in 9 - 15 working days

A radical new business book from business trailblazers Jason Fried and David Heinemeier Hansson that offers a reappraisal of business best practice - advocating stripping everything back to bare essentials. With its straightforward language and easy-is-better approach, Rework is the perfect playbook for anyone who's ever dreamed of doing it on their own. It will COMPLETELY change your approach to work. Every once in a while, a book comes out that changes just about everything. This is one of those books. Ignore it at your peril' -- Seth Godin, New York Times bestselling author 'Inspirational...REWORK is a minimalist manifesto that's profoundly practical. In a world where we all keep getting asked to do more with less, the authors show us how to do less and create more' -- Scott Rosenberg, Co-Founder of Salon.com 'Filled with excellent plain English advice, it's one of the best books out there for business productivity' -- ***** Reader review 'Every word is well-crafted, well-chosen, and easy to both digest and engage with' -- ***** Reader review 'Thought-provoking and truthful' -- ***** Reader review 'A must-read for today's managers' -- ***** Reader review ********************************************************************************************** From the founders of the trailblazing software company 37signals, here is a different kind of business book - one that explores a new reality. Today, anyone can be in business. Tools that used to be out of reach are now easily accessible. Technology that cost thousands is now just a few pounds or even free. Stuff that was impossible just a few years ago is now simple. That means anyone can start a business. And you can do it without working miserable 80-hour weeks or depleting your life savings. You can start it on the side while your day job provides all the cash flow you need. Forget about business plans, meetings, office space - you don't need them. The key is stripping everything back to the bare minimum and basics and then rebuilding; keeping everything simple and under control. You'll learn how to begin, why you need less than you think, when to launch, how to promote and whom (and when) to hire. Hardcore entrepreneurs, small-business owners, people stuck in day jobs who want to get out, and artists who don't want to starve anymore will all find valuable inspiration and guidance in these pages. It's time to rework work. Perfect for readers of Tim Ferriss's The 4 Hour Work Week, Seth Godin's Purple Cow and Chris Anderson's The Long Tail.

Radical Candor (Hardcover, Revised, Updated ed.): Kim Scott Radical Candor (Hardcover, Revised, Updated ed.)
Kim Scott 1
R723 R600 Discovery Miles 6 000 Save R123 (17%) Ships in 12 - 17 working days
Violence at Work - Causes, patterns and prevention (Hardcover, Illustrated Ed): Martin Gill, Bonnie S. Fisher, Vaughan Bowie Violence at Work - Causes, patterns and prevention (Hardcover, Illustrated Ed)
Martin Gill, Bonnie S. Fisher, Vaughan Bowie
R4,359 Discovery Miles 43 590 Ships in 12 - 17 working days

Workplace violence has emerged as a growing concern in today's interdependent political economy, and increasing attention is being paid to the phenomenon both by business and in the academic world to identifying its causes and to devise strategies to prevent it. In this book a distinguished international team, composed of both academics and practitioners, identify and address the key issues. It reviews the earlier literature on workplace violence, identifying and assessing key trends and patterns of violence at work, and reapplying traditional theories of victimisation and approaches to prevention, security and safety. Particular attention is paid to case studies which reflect innovative practice in prevention strategies, and in assessing informal frameworks which have been developed in response to this. Overall this book provides a foundation on which to base ways of better explaining, predicting, understanding and preventing workplace violence.

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