The number of women in senior management remains stubbornly low. Women Who Succeed examines the real life experiences of forty-six senior women who have 'made it' into senior management. It considers the strategies that these women adopted, the support they received and the relationships they formed in building their careers.

Document Computing: Technologies for Managing Electronic Document Collections discusses the important aspects of document computing and recommends technologies and techniques for document management, with an emphasis on the processes that are appropriate when computers are used to create, access, and publish documents. This book includes descriptions of the nature of documents, their components and structure, and how they can be represented; examines how documents are used and controlled; explores the issues and factors affecting design and implementation of a document management strategy; and gives a detailed case study. The analysis and recommendations are grounded in the findings of the latest research. Document Computing: Technologies for Managing Electronic Document Collections brings together concepts, research, and practice from diverse areas including document computing, information retrieval, librarianship, records management, and business process re-engineering. It will be of value to anyone working in these areas, whether as a researcher, a developer, or a user. Document Computing: Technologies for Managing Electronic Document Collections can be used for graduate classes in document computing and related fields, by developers and integrators of document management systems and document management applications, and by anyone wishing to understand the processes of document management.

Changing attitudes, living patterns and technologies are transforming our relationship with work in such fundamental ways that tomorrow's workplace will be barely recognizable to that of our parents. To help us make sense of these changes Richard Donkin has examined the forces and themes that are influencing what amounts to a silent revolution in social behavior. Donkin argues that this change is creating a watershed in working lives as significant as that of the factory system that heralded the Industrial Revolution. Unless we understand these forces, he warns, policies may be poorly fitted to meet the challenges ahead posed by environmental change and shrinking oil reserves.
In this timely book, Donkin presents a cohesive argument for policy reform, not only in employment, but also in outdated economic assumptions that are no longer meeting the needs of a resource-hungry world.

Successful Time Management is packed with proven tips, tools and techniques to help you review and assess your time management and adopt new work practices to improve it. This book includes great time-saving ideas, practical solutions and checklists, plus advice on: controlling paperwork, organizing your emails, delegating and working with others, prioritizing to focus on key issues, getting and staying organized. This fully updated 6th edition features even more practical exercises, useful templates and top tips to help you minimize time-wasting and interruptions, and focus on the priorities that will lead to success in your job and career. Successful Time Management will give you the tools to become more efficient and effective. The Creating Success series of books... Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.

Traditional notions of work are transforming rapidly as we enter into the global workspace. Through interviews with leading experts, The Worldwide Workplace gives readers a practical understanding of how to prepare for and capitalize on changes to the working environment.

This volume presents five studies on key dimensions of union-management relations. Topics examined include union representation, financial consequences of unionism, wage determination, workplace innovation and conflict resolution in unionized enterprises in North America. In addition, the volume features four papers that examine university degree programmes in human resource management and industrial relations and, in particular, the extent to which the programmes provide students with the skills and competencies currently in demand by employers.

In the current era of health care reform, the pressures to truly manage patient care and to build effective integrated delivery systems are generating intense interest in patient care information systems. Health care institutions cannot provide seamlees access to care without seamless access to information, and they cannot manage and improve care without improved information management. Patient Care Information Systems examines how to design and implement these systems so they successfully meet the needs of physicians, nurses, and other health care providers. In one convenient reference, the authors summarize and synthesize previously disparate research and case experiences on these systems and suggest future directions based on the evolving demands of administrators and caregivers.

One of the main aspects of an organization is the efficiency of managerial concerns, daily interactions and the design and implementation of its business system. Therefore, integrating the latest technology is vital in assisting in the performance and productivity improvement of an organization. Cases on Performance Measurement and Productivity Improvement: Technology Integration and Maturity highlights the successes and failures which have shaped the modern business as well as the technological solutions taken to improve the organizational system. Providing essential research on these applied innovations, this collection of case studies appeals to both academics and practitioners in the business and IT management fields.

This book highlights the role that national culture plays in shaping the emergent relationship between IT and organizations. It also shows the mechanisms through which national culture influences IT use. Although a number of studies have investigated relationships between IT and organizations, relatively few studies have conducted international comparisons on the theme, and even fewer have focussed on national culture in their analytical framework.

Work-life balance isn't about where or how you spend your time. At least not solely. It's about where and how you use and replenish your energy. Work matters. Life matters. Work-life matters. As we start to navigate life during and after the pandemic, employers and employees are increasingly re-evaluating how work can be made more sustainable and more fulfilling. Many employees - particularly Gen X and Gen Z - are seeking a new psychological contract with their employers. Putting these trends into context and offering practical solutions, this book takes a deep dive into why work matters as part of a healthy and fulfilling life. The authors present a new and different way of thinking about the matter of balance, arguing that there is no hard divide between 'work' and life' because 'work' takes place entirely within 'life' and you can't balance two things when one is a subset of the other. To achieve the balance required for a healthy existence, we need to recognise that there are activities in all parts of work-life that drain our energy and others that give us a buzz. Rather than trying to solve the drain of hard work by living it large at the weekend - or compensating for an unfulfilling home life by working like a demon, we need to create balance at work and balance at home. Now is a golden opportunity to re-examine the world of work and job-craft to make them more satisfying, less draining and more energising. The ideas in this book provide a practical guide to help that process.

Career development is no longer a case of climbing the corporate ladderThe world of work has changed dramatically in the past decade - and so have our expectations. Changing jobs, roles, locations, sectors and careers is becoming the new normal. Furthermore, the shift to remote working due to the COVID-19 pandemic has dramatically altered the work landscape and, for many, has led to reflection and a desire for a career change. This book will help you: Set career development objectives; Recognise your achievements; Build upon your strengths; and Identify personal and professional development opportunities. The book includes exercises and activities to help you understand what is important to you in a job and how to attain your career goalsThe author outlines the role of mentoring in career development, and how to build your personal brand, present yourself professionally online and in person, and find the resources you need to achieve your development goals. She also provides a practical example of a career development path in the cyber security sector. By reading this book, you will be able to assess the advantages and disadvantages of different career paths and set clear career development goals

A timely resource for Black professionals on how to rise to the top of their organizations or industries and, just as importantly, to stay there. Black Faces in High Places is the essential guide for Black professionals who are moving up through their organizations or industries but need a roadmap for how to get to the top and stay there. It highlights the experiences of other Black faces in high places who were able to navigate various crossroads, reach the top, and stay there, including insights from President Barack and First Lady Michelle Obama, Oprah Winfrey, Cathy Hughes, Bob Johnson, Ursula Burns, David Steward, Angela Glover Blackwell, Ken Chenault, Senator Cory Booker, Geoffrey Canada, and others. This groundbreaking book: Provides a lens into the careers of other prominent figures, across several industries and sectors. Identifies the 10 strategic actions successful Black leaders and executives must take. Empowers readers with models and steps to follow these 10 strategic actions on their own journeys to becoming a prominent leader. Outlines the unique challenges that come with a leadership role and how to overcome them. Walks readers through the changes in mindset, skillset, and toolset required to travel along the success path while helping others at every step along the way.

As remote working becomes the norm rather than the exception for many office workers around the globe, The Nowhere Office proposes a radical new way of thinking about work both now and in the future. Offering a strategic and practical guide to negotiating this pivotal moment in the history of work, The Nowhere Office addresses the problems which beset work - the endemic stagnant productivity and crisis of stress which predate the pandemic - and the new challenges of remote working, repurposing offices for more creative interaction, managing WFH teams and satisfying the demand for more purposeful work with greater work/life balance. Drawing on history, cutting-edge research and extensive interviews Julia Hobsbawm argues persuasively that now is the time to develop something better, more meaningful, and, crucially, more workable.

Named one of "22 new books...that you should consider reading before the year is out" by Fortune "This practical and empathetic guide to taking the high road is worth a look for workers lost in conflict." - Publisher's Weekly A research-based, practical guide for how to handle difficult people at work. Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. We might lie awake at night worrying, withdraw from work, or react in ways we later regret-rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. But you can only endure so much thoughtless, irrational, or malicious behavior-there's your sanity to consider, and your career. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers-the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others-and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers a crucial perspective on how work relationships really matter, as well as the compassion, encouragement, and tools you need to prevail-on your terms. She answers questions such as: Why can't I stop thinking about that nasty email?! What's behind my problem colleague's behavior? How can I fix things if they won't cooperate? I've tried everything-what now? Full of relatable, sometimes cringe-worthy examples, the latest behavioral science research, and practical advice you can use right now, Getting Along is an indispensable guide to navigating your toughest relationships at work-and building interpersonal resilience in the process.

At a time when companies face increasing cost pressures, offshoring IT work to India not only offers the opportunity to reap factor cost savings, but also to industrialize the IT delivery process. "Intelligent IT-Offshoring to India" is a roadmap approach which enables organizations to discuss and organize the 'India option' in a learned manner.
The book opens with an explanation of offshoring, industrialization, and the role India plays in this context; it considers offshoring as a lifecycle and explores how it can help to achieve a company's business and IT priorities. Providing a framework for assessing the organizational and technical offshore readiness as well as the risks involved, the book moves on to suggest a practical and lean provider selection process, which is centered around successfully running the offshore project by managing the relationship with the provider. This requires adopting a stringent construct of measures to improve the offshore link.

Anyone who has ever had a job has probably experienced work-related stress at some point or another. For many workers, however, job-related stress is experienced every day and reaches more extreme levels. Four in ten American workers say that their jobs are very or extremely stressful. Job stress is recognized as an epidemic in the workplace, and its economic and health care costs are staggering: by some estimates over $ 1 billion per year in lost productivity, absenteeism and worker turnover, and at least that much in treating its health effects, ranging from anxiety and psychological depression to cardiovascular disease and hypertension.

Why are so many American workers so stressed out by their jobs? Many psychologists say stress is the result of a mismatch between the characteristics of a job and the personality of the worker. Many management consultants propose reducing stress by redesigning jobs and developing better individual strategies for coping with their stress. But, these explanations are not the whole story. They don t explain why some jobs and some occupations are more stressful than other jobs and occupations, regardless of the personalities and coping strategies of individual workers. Why do auto assembly line workers and air traffic controllers report more job stress than university professors, self-employed business owners, or corporate managers (yes, managers )?

The authors of "Work and Mental Health in Social Context" take a different approach to understanding the causes of job stress. Job stress is "systematically "created by the characteristics of the jobs themselves: by the workers occupation, the organizations in which they work, their placements in different labor markets, and by broader social, economic and institutional structures, processes and events. And "disparities" in job stress are "systematically" determined in much the same way as are other disparities in health, income, and mobility opportunities.

In taking this approach, the authors draw on the observations and insights from a diverse field of sociological and economic theories and research. These go back to the nineteenth century writings of Marx, Weber and Durkheim on the relationship between work and well-being. They also include the more contemporary work in organizational sociology, structural labor market research from sociology and economics, research on unemployment and economic cycles, and research on institutional environments. This has allowed the authors to develop a unified framework that extends sociological models of income inequality and status attainment (or allocation) to the explanation of non-economic, health-related outcomes of work. Using a multi-level structural model, this timely and comprehensive volume explores what is stressful about work, and why; specifically address these and questions and more:

-What characteristics of jobs are the most stressful; what characteristics reduce stress?

-Why do work organizations structure some jobs to be highly stressful and some jobs to be much less stressful? Is work in a bureaucracy really more stressful?

-How is occupational status occupational power and authority related to the stressfulness of work?

-How does the segmentation of labor markets by occupation, industry, race, gender, and citizenship maintain disparities in job stress?

- Why is unemployment stressful to workers who don t lose their jobs?

-How do public policies on employment status, collective bargaining, overtime affect job stress?

-Is work in the current Post (neo) Fordist era of work more or less stressful than work during the Fordist era?

In addition to providing a new way to understand the sociological causes of job stress and mental health, the model that the authors provide has broad applications to further study of this important area of research. This volume will be of key interest to sociologists and other researchers studying social stratification, public health, political economy, institutional and organizational theory.

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Moving from theory into practical reality, ergonomics has come of age as a useful tool for generating safe, comfortable, and productive working environments. Tackling both the simple and complex aspects of a variety of workplaces, Office Ergonomics: Practical Applications demonstrates how to create offices that accommodate all workers. The book contains practical advice on how to maintain an office environment that promotes a healthy, safe, and efficient workforce.

Covering workstation design, selection, layout, and use, the book details the impact of computers on worker well-being, particularly when used under unfavorable conditions, and discusses how ergonomics can accommodate disabled workers. The author emphasizes the need to offer 'protection' to people involved in manual handling in offices, an issue that is frequently overlooked, and offers advice on how to work satisfactorily in non-office environments. She explores the possible negative outcomes, such as back pain, headaches, and upper limb disorders, of a poorly designed workstation.

Walking you through all the features of an office, the book provides insight into the potential problem areas that workers often encounter. The book explains how to identify suitable workstation furniture, test it, trial it, and introduce the final selection so the workforce accepts it. The author draws on first-hand experience dealing with difficulties in many types of office situations to provide straightforward, easily applicable advice on how to improve the workplace to reduce the likelihood of workers experiencing discomfort, ill-health, and dissatisfaction.

This text offers a detailed and entertaining analysis of the daily interactions between managers and employees in creative knowledge intensive organizations. Based on vivid examples, it shows how both managers and employees entertain contradictory understandings of their mutual commitment.

What can you learn from the most successful companies in the world? The NBA Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled the exciting basketball league to become the powerhouse it is today. Today's NBA is filled with larger-than-life figures, like LeBron James, James Harden and Stephen Curry, who effortlessly dominate the courts. But it wasn't always so glamorous. The multi-billion-dollar league has grown from humble roots into a sports powerhouse that is loved around the world due to savvy digital marketing and a global focus. Thanks to the popularity of individual players and team rivalries, the NBA has survived league mergers and financial crisis. Teams have earned the respect of millions of loyal fans who are dedicated to the success of each and every organization within the league. Through the story of the NBA, you'll learn: How to keep a dream alive when it seems like no one wants to see it come true. How a company can find their way out of a financial crisis. How presentation is the secret sauce to the success of any show. And how a company can build a loyal fanbase who will do anything to keep them on top.

This book directly addresses the issues and problems that leaders face in today's business environment-and provides tangible and usable techniques to overcome these challenges. Millennial-generation managers and employees-those ages 18-35-have transformed business in America. More than any previous generation, they don't conform to the traditional ways of doing things. Rather than passively taking orders, Millennials thirst for engagement, expect to be part of a team, and need to be engaged in meaningful tasks. And they aren't as devoted to the corporation as much as they are to the product or service that's provided. This book guides readers-people in management positions or in any corporate setting-in embracing these key differences and nurturing their abilities to listen and empathize with coworkers, supervisors, and employees. Readers will also learn the best ways to encourage and motivate this unique generation in a way that is familiar to them and still serves to push them to work hard, improve, and grow. The book demonstrates how to lead and manage Millennials, explains how to motivate them, and describes how to help them develop professionally. It gives managers the tools and techniques to satisfy Millennials' need to advance rapidly in their careers-and explains how to become a supporter of this desire instead of appearing to stand in their way. Turning the traditional notion of business management on its head, it shows that taking a caring and humanistic approach to employees, coworkers, and colleagues leads to increased productivity, efficiency, and profitability. These same techniques that foster open communication and trust will help companies to create office cultures that encourage people to be self-motivated and minimize worker turnover. Offers information that benefits both managers of Millennial employees and Millennials themselves Provides proven techniques for overcoming the issues confronting managers and leaders-strategies that have worked successfully in the real world Presents case studies that document specific management and leadership issues or show how techniques or skills were applied to resolve the situation Teaches humanistic leadership and the benefit of valuing people Trains new managers on the leadership skills needed to instill the confidence that will enable them to immediately earn the trust and respect of their teams