Seize the competitive edge, increase innovation, and do right by people through building equity and diversity into your organizational DNA Studies continuously prove that companies with more diversity in their ranks are more innovative, serve expanded marketplaces, and perform better financially; however, most companies have yet to develop and implement effective diversity, equity, and inclusion initiatives-and pressure to succeed is rapidly increasing. All Are Welcome takes you beyond the mere practice of hiring a diversity of staff to make inclusion part of the equation, too. The author argues that a strong practice of inclusion is necessary to keep employee retention up, make diversity efforts stick, and cultivate an organization that outperforms its peers. All Are Welcome covers: Why Diversity, Equity and Inclusion Matters Understanding the Problem: Hiring - Retention = Zero Progress Focusing on Inclusion and Equity A Framework for Change Increasing Workforce Diversity: Hiring and Development Building an Inclusive Workplace: Culture and Accessibility Serving a Diverse Marketplace's Needs: Product, Customers and Marketing Supporting our Communities: Social Impact and Legislative Advocacy Conditions for Success: Courage, Accountability, Respect, and Empowerment The Future of Work and the Role of DEI Pressure to make equity, diversity, and inclusion an organizational priority-on par with the pursuit of profits and growth-is greater today than ever. All Are Welcome provides the knowledge, insights, and tools you need to make diversity, equity, and inclusion an integral part of your organizational strategy.

Reclaim your voice and ignite your confidence with this practical guide from one of Hollywood's top speech coaches

What does power sound like? Loud? Brash? Masculine? Well, it's time to change that.

In this warm and witty manual, Hollywood voice coach Samara Bay offers a compelling approach to asserting your power in all arenas of life. Packed with expert tips and easy-to-follow exercises, Permission to Speak is designed to liberate and inspire even the most tentative of public speakers.

Using in-depth analysis of powerful public figures, from Alexandria Ocasio-Cortez and Michelle Obama to Brené Brown and Lizzo, Bay explodes what we think we know about our voices and how they should sound, and digs deep to the very heart of what they can be.

Permission To Speak shows that women don't have to borrow markers of male leadership to be taken seriously - rather, they can and should be fearlessly, unashamedly themselves.

The coronavirus pandemic forced work back into the home on a massive scale. The long-held belief that work and home are separate spheres of economic life was turned on its head overnight. Many employees were new to this way of working and many employers had to manage a disparate workforce for the first time. This book reviews what impact this shift had on the lives of millions of employees, the organisations which employ them and the societies in which they live. It also looks to a future in which more work is carried out remotely - at home, in the local cafe, restaurant or bar, or while moving from place to place. The book syntheses the existing evidence in an accessible and easy-to-read way. It will appeal to all those who want a quick and concise introduction to the major themes associated with remote and hybrid working. This will include teachers, lecturers, students, academics and policy-makers as well as those who have experienced the challenges and benefits of homeworking first-hand.

In this edited collection, Leslie Nichols weaves together the contributions of accomplished and diverse scholars to offer an expansive and critical analysis of women's work in Canada. Students will use an intersectional approach to explore issues of gender, class, race, immigrant status, disability, sexual orientation, Indigeneity, age, and ethnicity in relation to employment. Drawing from case studies and extensive research, the text's seventeen chapters consider Canadian industries across a broad spectrum, including political, academic, sport, sex trade, retail, and entrepreneurial work. Working Women in Canada is a relevant and in-depth look into the past, present, and future of women's responsibilities and professions in Canada. Undergraduate and graduate students in gender studies, labour studies, and sociology courses will benefit from this thorough and intersectional approach to the study of women's labour. Features includes tables, case studies, a glossary of key terms, and chapter introductions and conclusions to assist with student comprehension encourages further learning by concluding each chapter with discussion questions, a list of additional key readings, and an extensive reference list provides a broad portrait of women's work in Canada with contributions from over 20 scholars

From Chinese factories making cheap toys for export, to sweatshops in Bangladesh where name-brand garments are sewn - studies on the impact of globalization on workers have tended to focus on the worst jobs and the worst conditions. But in When Good Jobs Go Bad, Jeffrey Rothstein looks at the impact of globalization on a major industry - the North American auto industry - to reveal that globalization has had a deleterious effect on even the most valued of blue-collar jobs. Rothstein argues that the consolidation of the Mexican and U.S.-Canadian auto industries, the expanding number of foreign automakers in North America, and the spread of lean production have all undermined organized labor and harmed workers. Focusing on three General Motors plants assembling SUVs - an older plant in Janesville, Wisconsin; a newer and more viable plant in Arlington, Texas; and a ""greenfield site"" (a brand-new, state-of-the-art facility) in Silao, Mexico - When Good Jobs Go Bad shows how global competition has made nonstop, monotonous, standardized routines crucial for the survival of a plant, and it explains why workers and their local unions struggle to resist. For instance, in the United States, General Motors forced workers to accept intensified labor by threatening to close plants, which led local unions to adopt ""keep the plant open"" as their main goal. At its new factory in Silao, GM had hand-picked the union - one opposed to strikes and committed to labor-management cooperation - before it hired the first worker. Rothstein's engaging comparative analysis, which incorporates the viewpoints of workers, union officials, and management, sheds new light on labor's loss of bargaining power in recent decades, and highlights the negative impact of globalization on all jobs, both good and bad, from the sweatshop to the assembly line.

Volume 40 of Research in Personnel and Human Resources Management offers several original scholarly contributions written by thought leaders in the field of human resources management. These chapters feature the latest research exploring emerging new areas of HRM management. Chapters include analysis of "other-rating" alternatives to traditional self-survey information gathering, how governance mechanisms might be utilized to help firms achieve a balance between alignment and disruption, multi-stakeholder approaches to constructive deviance in the workplace, and how thoughtfully constructed incentives can be used to improve other outcomes such as safety, quality, prosocial behaviors, and creativity.

The Lived Experience of Work and City Rhythms looks at the working environment, with a focus on the geographical workplace and how this affects the experience of our working lives. It raises key questions such as: Does where we work affect our experience of work? What is the relationship between place and work? What is it like to work in a place dominated by a particular industry or sector? The book draws on empirical research carried out in the City of London - the heart of the UK's financial services sector. The 'Square Mile', as it is also known, is widely perceived to be a distinctive place because of its architecture, history, traditions, and culture. Exploring how the City is experienced as a workplace, this book also presents a method of researching such places through an attention to, and analysis of, their spatial and temporal rhythms. By illuminating how we experience the places where we work, this book explores what makes us feel that we fit in - or don't fit in - to certain places, how a sense of place endures, and how the relationship between people, place, and work can be researched.

After illustrating the global relevance of trust with his book "The Speed of Trust" by selling more than one million copies in twenty-two languages, Stephen M.R. Covey again illuminates the hidden power of trust to change lives and impact organizations in "Smart Trust." In a compelling and readable style, he and long-time business partner Greg Link share enlightening principles and anecdotes of people and organizations that are not only achieving unprecedented prosperity from high-trust relationships and cultures but--even more inspiring--also attaining elevated levels of energy and joy.
Find out why trusted people are more likely to get hired or promoted, get the best projects and bigger budgets, and are last to be laid off. This sea-changing book will forever shift your perspective as it reveals and validates, once and for all, the transformational power of trust. Reading "Smart Trust" will increase your probability of thriving in this increasingly unpredictable marketplace. The more unpredictable it becomes, the more your (and your organization's) sound judgment and ability to trust in this low-trust world will give you a tremendous competitive advantage--and the capacity to navigate the uncertainty low trust creates.

Reinvent your organization for the hybrid age. Hybrid work is here to stay-but what will it look like at your company? If your organization is holding on to inflexible, pre-pandemic policies about where-and when-your people work, it may be risking a mass exodus of talent. Designing a hybrid workplace that furthers your business goals while staying true to your culture requires balancing experimentation with rigorous planning. Hybrid Workplace: The Insights You Need from Harvard Business Review will help you adopt the best technological, cultural, and new management practices to seize the benefits and avoid the pitfalls of the hybrid age. Business is changing. Will you adapt or be left behind? Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues-blockchain, cybersecurity, AI, and more-each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow. You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas-and prepare you and your company for the future.

There is significant research available on critical success and failure factors of Lean Six Sigma implementation in organizations, predominantly focusing on the technical side of this performance method. But many organisations have overlooked soft skill aspects and the responsibilities of the Executive Leadership of the organization to make deployment a success. Leading Lean Six Sigma: Research on Leadership for Operational Excellence Deployment assesses the impact of organizational leadership on the deployment of Lean Six Sigma in organisations. By identifying leadership as a critical success factor for Lean Six Sigma deployment in organizations, this book details what leadership traits are needed for a successful deployment, differentiating by industry sector, and presents a ground-breaking leadership dependency model. Alessandro Laureani and Jiju Antony's new research extends and refines the current understanding of Lean Six Sigma and leadership, identifying the traits a leader needs to display to increase the chances of successful deployment. This book offers new perspectives for researchers examining Leadership, Management and Operational Excellence, as well as presenting useful guidance for practitioners launching, managing or sustaining continuous improvement initiatives in their organisations.

This edited collection surveys and analyses new forms and expressions of conflict at work under capitalism. Using theoretical and empirical approaches it chapters demonstrate that there is an underlying historical continuity to current and new forms and expressions of conflict at work and that there is also a path dependency by country and culture. Although the strike is in decline in many countries, it is not so in all and different means of expressing and resolving collective grievances are used but not always as substitutes to the strike weapon.

The COVID pandemic has swept through the world with significant consequences for our work and family lives. We have seen a huge upsurge in remote working, collaborating and leading and ways of working, giving rise to myriad challenges such as "Zoom fatigue," poor "digital demarcation," shifting workplace power balances, and declining mental health and safety. Its impact has rightly increased scholarly and practitioner attention towards better ways to support and understand employees, leaders, and organizations; and to help them to develop more effective responses to disruption of various forms. For volume 18 of the series Research on Emotion in Organizations we have fittingly chosen the theme, Emotions during Times of Disruption and contend that emotions and other affect related concepts represent keys to understanding the phenomena of disruption in organizations more fully. Literature to date addressing this issue is surprisingly scant and so chapters in this volume provide impactful and important contributions to an underexplored area. Emotions during Times of Disruption progresses through 4 thematic sections which include, Emotions in disruptive contexts, Emotions and performance-related outcomes during disruption, the role of supervisors and leader emotions during disruption and lessons learnt which help point the way forward with further insights and recommendations.

"This is a comprehensive, practical and engaging book designed to help readers to recognise bullying behaviour at work and identify and select inter-personal strategies for handling bullying behaviour"--Provided by publisher.

This student book is fully supported by an audio CD so that students can practice dictation passages to improve their shorthand speed for exam success.Theory principles are covered in logical progression to build skills and confidence. Revision points and lots of tasks reinforce learning and give students plenty of opportunity to practice their skills.

Almost 400 years ago philosophers John Locke and David Hume implicitly defined communication as a tool for the transmission of pure ideas, stating that the ideas themselves are what matter, not the way in which they are expressed and exchanged. Now known as the transmission model, this form of communication is still the foundation for academic courses in communication theory and practice, and is embedded in most business literature and education that address subjects related to workplace communication, organization behavior and culture, leadership, and conflict resolution. But what if this accepted model of communication was incomplete? Re-Making Communication at Work argues that the transmission model of communication needs to be replaced by a new approach to communication. Sostrin challenges the status quo by exposing the most common myths that inaccurately define successful communication at work. These misperceptions are replaced by a set of core principles that deliver a clear mandate for re-making communication at work. Sostrin not only provides the theoretical foundation for this new approach, but he uses a straightforward model and exercises that demonstrate how managers, students, and consultants can powerfully improve relationships, decision-making, and collaboration with a few lines and circles.

This book explores how the ethically inconsistent behaviour in workplaces can be rooted in moral fibers of the decision-makers, and/or in their varying moral foci depending on the philosophical cornerstones, on which those rest. It explores further whether such decisions may be shaped or modified by contextual factors leading, possibly, to bounded ethicality. Based on a primary survey approaching the academicians, administrators, and other service-holders from India and abroad, it analyses the problem, its determinants and variations across socio-economic and demographic factors.