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Books > Business & Economics > Business & management > Office & workplace

Managing Employment Change - The New Realities of Work (Hardcover): Huw Beynon, Damian Grimshaw, Jill Rubery, Kevin Ward Managing Employment Change - The New Realities of Work (Hardcover)
Huw Beynon, Damian Grimshaw, Jill Rubery, Kevin Ward
R6,203 Discovery Miles 62 030 Ships in 10 - 15 working days

This book looks at how large organizations have managed and adapted to changing conditions of employment shaped by the recent economic and political environment. Additional data are presented based on evidence from other significant actors such as agency employment firms and trade unions. The book also engages with important North American debates on the changing nature of work, careers, and employment.

The First, the Few, the Only - How Women of Color Can Redefine Power in Corporate America (Hardcover): Deepa Purushothaman The First, the Few, the Only - How Women of Color Can Redefine Power in Corporate America (Hardcover)
Deepa Purushothaman
R656 R590 Discovery Miles 5 900 Save R66 (10%) Ships in 18 - 22 working days

A deeply personal call to action for women of color to find power from within and to join together in community, advocating for a new corporate environment where we all belong-and are accepted-on our own terms. Women of color comprise one of the fastest-growing segments in the corporate workforce, yet often we are underrepresented-among the first, few, or only ones in a department or company. For too long, corporate structures, social zeitgeist, and cultural conditioning have left us feeling exhausted and downtrodden, believing that in order to "fit in" and be successful, we must hide or change who we are. As a former senior partner at a large global services firm, Deepa Purushothaman experienced these feelings of isolation and burnout. She met with hundreds of other women of color across industries and cultural backgrounds, eager to hear about their unique and shared experiences. In doing so, she has come to understand our collective setbacks-and the path forward in achieving our goals. Business must evolve-and women of color have the potential to lead that transformation. We must begin by pushing back against toxic messaging-including the things we tell ourselves-while embracing the valuable cultural viewpoints and experiences that give us unique perspectives at work. By fully realizing our own strengths, we can build collective power and use it to confront microaggressions, outdated norms, and workplace misconceptions; create cultures where belonging is never conditional; and rework corporations to be genuinely inclusive to all. The First, the Few, the Only is a road map for us to make a profound impact within and outside our organizations while ensuring that our words are heard, our lived experiences are respected, and our contributions are finally valued.

Presenting to Win, Updated and Expanded Edition (Paperback, 3rd edition): Jerry Weissman Presenting to Win, Updated and Expanded Edition (Paperback, 3rd edition)
Jerry Weissman
R596 R550 Discovery Miles 5 500 Save R46 (8%) Ships in 18 - 22 working days

In this fully updated edition of his classic Presenting to Win, the world's #1 presentation consultant helps you connect with even the toughest, most high-level audiences - and move them to action. Jerry Weissman shows in-person and online presenters of all kinds how to tell compelling stories that focus on exactly what's in it for their listeners. Drawing on brand-new case studies, Weissman shows how to identify your key goals and messages before you even open your presentation software; stay focused on what your listeners really care about; and capture your audiences in the first crucial 90 seconds, even if you can't see them. From bullets and graphics to the effective, sparing use of special effects, Weissman covers all the practical mechanics of effective presentation. This guide's easy, step-by-step approach has been proven with billions of dollars on the line, in hundreds of IPO road shows before the world's most jaded investors. They'll work for you, too!

Smarter Collaboration - A New Approach to Breaking Down Barriers and Transforming Work (Hardcover): Heidi K Gardner, Ivan A.... Smarter Collaboration - A New Approach to Breaking Down Barriers and Transforming Work (Hardcover)
Heidi K Gardner, Ivan A. Matviak
R655 Discovery Miles 6 550 Ships in 10 - 15 working days

We need a new approach for solving tough problems in a complex world-we need to collaborate smarter. Market volatility. Sustainability demands. Hybrid working. Opportunities and hazards of fast-changing technology and regulations. Companies and nonprofits face more daunting challenges than ever. How can we collaborate in our organizations-and with outside partners-to solve problems, innovate, and succeed? Smarter Collaboration offers groundbreaking solutions. This indispensable new book lays out a pragmatic action plan blending rich stories, new empirical research, and loads of practical advice to help companies thrive by collaborating more effectively. As Harvard professor Heidi K. Gardner and senior executive Ivan A. Matviak show, firms that collaborate smarter consistently generate higher revenues and profits, boost innovation, strengthen client relationships, and attract and retain better talent. In this successor to Gardner's bestselling first book, Smart Collaboration, the authors expand their mandate, illustrating the fundamental dynamics of collaborating well across industries like financial services, health care, biotech/pharma, consumer products, automotive, and technology. Based on their research with thousands of executives from around the world, they share deep insights on how to implement smarter collaboration and avoid the potential pitfalls. They also help leaders troubleshoot thorny challenges like misaligned incentives, collaboration overload, and unintended consequences on diversity and inclusion. Complete with how-tos and cases, the book concludes with inspiring examples of groups harnessing smarter collaboration to tackle society's biggest challenges such as saving the oceans, eradicating diseases, and tackling global warming. Smarter Collaboration is the essential guide for forward-thinking leaders to transform their organizations, reshape the way they work, and increase impact and success.

The Poetic Logic of Administration - Styles and Changes of Style in the Art of Organizing (Paperback): Kaj Skoldberg The Poetic Logic of Administration - Styles and Changes of Style in the Art of Organizing (Paperback)
Kaj Skoldberg
R1,671 Discovery Miles 16 710 Ships in 10 - 15 working days

The Poetic Logic of Administration is an investigation of the most important organizational forms of our time, theoretically as well as practically. Central to the presentation are four main trends: the rational bureaucracy, the human network, the harmonious system and the strong culture. The book provides a new and challenging picture of these organizational forms. Difficult to capture in common logical terms, they appear to follow a certain pattern: a 'poetic logic'. They are, for example, enacted as various literary dramas: comedy, tragedy etc. They are also marked by different conceptions of the world - such as the metaphorical and the ironic - and by different explanatory ideals. Kaj Skoldberg's book contains a rhetorical analysis of the styles of modern administration and the changes they have undergone. This is a groundbreaking work, offering new interpretations and critical re-evaluations of the individual approaches to organization, including their 'gurus' and current importance, within the framework of a highly-original, overarching analysis. No previous book has tried to capture the major forms of organizing, and their dynamics, in terms of their rhetorical master tropes, main narrative genres, and explanatory ideals, and also uses this as an interpretive scheme for understanding individual organizational theories and practices within those main approaches. Examples are given from both the private and the public sectors and various forms of efficiency and effectiveness are also discussed.

Working at a Distance - A Global Business Model for Virtual Team Collaboration (Hardcover, New Ed): Cassandra Smith **NFA** Working at a Distance - A Global Business Model for Virtual Team Collaboration (Hardcover, New Ed)
Cassandra Smith **NFA**
R4,637 Discovery Miles 46 370 Ships in 10 - 15 working days

Organizations are implementing virtual teams using web technologies as a cost-effective measure for training and project development. In Working at a Distance, Cassandra Smith provides a detailed, comprehensible virtual team business model for managers, professionals, teachers or students involved globally with such initiatives. The author argues that guidance for members of such teams is generally lacking. They are left to figure out their places on the team and face a host of other issues, the impact of which can be ameliorated with a virtual team business model that anyone working at a distance can follow. Cassandra Smith has taught courses online and facilitated virtual teams. The model she has created based on that experience maximizes the benefit to be gained from individual members' skills, personality styles, and the strengths of each active participant. It will enable teams to set up viable working plans and work cohesively at a distance. The model also provides for conflict management in virtual environments. Built on research and practical experience, the empirical data and subject experts' views captured by the author and the model offered here will help all stakeholders of businesses or educational institutions where managers, employees and clients; or teachers and students are working at a distance to achieve desired outcomes.

Changemaker Playbook - The New Physics of Leadership in a World of Explosive Change (Hardcover): Henry De Sio Changemaker Playbook - The New Physics of Leadership in a World of Explosive Change (Hardcover)
Henry De Sio
R556 Discovery Miles 5 560 Ships in 10 - 15 working days

Our one-leader-at-a-time past has given way to a present reality where everyone has the potential to lead in every aspect of life. We all have at our fingertips the tools of change that were once available to just a few - and The shift from one-leader-at-a-time to everyone-leading-in-every-moment has created a changemaker effect on society. Change is no longer linear and faster, it's explosive and omnidirectional. THE CHANGEMAKER PLAYBOOK will show you how to thrive in every aspect of today's transformed societal landscape. A tutorial on the principles of empathy-based ethics and co-creative teamwork, THE CHANGEMAKER PLAYBOOK is as much a leadership handbook as it is a guide to personal achievement. Based on the author's discoveries about leading in change from front-edge thinkers - business and social entrepreneurs, educators, media thought leaders and youth changemakers - who distinguish themselves by putting their bold ideas and entrepreneurial capacities to work for the good of all, readers can apply the principles in this bookto every aspect of their lives. This book is less about getting ahead and more about getting along - because in the world we have entered, this is the central principle underlying the new success formula.

Management and Organization of Temporary Agency Work (Hardcover): Bas A. S. Koene, Nathalie Galais, Christina Garsten Management and Organization of Temporary Agency Work (Hardcover)
Bas A. S. Koene, Nathalie Galais, Christina Garsten
R3,284 R2,944 Discovery Miles 29 440 Save R340 (10%) Ships in 10 - 15 working days

Over the past two decades the use of flexible employment relations has increased in most developed countries. The growth of temporary agency work constitutes a significant component of this development. Organizations are now facing the challenges of managing a blended workforce, i.e. a workforce consisting of both direct hires and contractors. At a time when Europe, as well as the rest of the world, is facing enhanced global competition and a severe labor market crisis, an understanding of temporary employment practices becomes all the more acute. With the evolution of the use of agency work in the Western world over the past decade, the chapters in this volume show how a focus on the management and organization of temporary agency work can be helpful to see possibilities and pitfalls for the use of temporary employment in the wake of changed employment practices and challenges to labor market stability and welfare structures.

Together, the new case studies presented in this volume provide a wide scope of analysis of the organization and management of temporary agency work, offering a much-needed contribution to the discussion of issues and priorities that guide and shape organizational practices today. Its particular uniqueness lies in the empirical richness and variety of local case studies and the way in which these are related to wider policy aims, ideological shifts, and the dynamics of organizational practice, with a particular focus on the organization and management of blended workforces .

"

The Workshop Book - From Individual Creativity to Group Action (Paperback): R.Brian Stanfield The Workshop Book - From Individual Creativity to Group Action (Paperback)
R.Brian Stanfield; The Institute For Cultural Affairs
R974 R492 Discovery Miles 4 920 Save R482 (49%) Ships in 10 - 15 working days

Increasingly, people working in teams face complex issues that need resolving in an efficient, participatory manner that honors the group's diverse perspectives and individual creativity. "The Workshop Book "outlines the best practices of the workshop method, based on the Institute for Cultural Affair's Technology of Participation, (TM) and its use in consensus formation, planning, problem solving, and research. It also discusses workshop preparation and design, leadership styles, dealing with difficult behaviors, and special applications such as its use in large groups and for planning purposes.

R. Brian Stanfield is the Director of Publications at the Canadian Institute of Cultural Affairs and author of the companion volume, "The Art of Focused Conversation," and "The Courage to Lead "(New Society Publishers).

Cross-cultural Perspectives on Well-Being and Sustainability in Organizations (Hardcover, 1st ed. 2021): Annamaria Di Fabio Cross-cultural Perspectives on Well-Being and Sustainability in Organizations (Hardcover, 1st ed. 2021)
Annamaria Di Fabio
R3,373 Discovery Miles 33 730 Ships in 18 - 22 working days

This book explores a new area of psychology of sustainability and sustainable development with specific focus on organizations, and introduces a range of advanced perspectives for healthy business, harmonization and decent work. Split into two parts, the first half presents cross-cultural contributions that study in depth the benefits and drawbacks of sustainability, while the second half discusses theoretical approaches and empirical research that offer new prospects for innovation in prevention science. Gathering research from leading scholars and researchers from around the globe, this book offers an essential reference guide that will benefit researchers, professionals, students, and policy makers interested in promoting better business harmony and sustainability.

Blackwell Handbook of Cross-Cultural Management (Hardcover): MJ Gannon Blackwell Handbook of Cross-Cultural Management (Hardcover)
MJ Gannon
R1,779 Discovery Miles 17 790 Ships in 4 - 6 working days

This is the first handbook to provide an overview of the major research perspectives in cross-cultural management and to look at how they can be applied to real-world situations. The volume is distinctive in bringing together perspectives previously considered independently, placing the work of management experts alongside contributions from leading cross-cultural psychologists, sociologists and economists. The editors have consciously selected cutting-edge contributors from a variety of countries.

The structure of the handbook reflects a systems feedback model of management. Beginning with the influence of national cultures on managerial and employee behavior, the volume goes on to cover strategy, structure, human resources, motivation, rewards and leadership behavior, interpersonal processes, and corporate culture and values. This allows the reader to see the issues within a dynamic and systematic context. The relationships between the chapters are elucidated by commentary from the editors.

This authoritative volume will be welcomed by managers, researchers and students seeking insight into cross-cultural issues and problems in and across organisations.

Workers' Rights and Labor Compliance in Global Supply Chains - Is a Social Label the Answer? (Hardcover, New): Jennifer... Workers' Rights and Labor Compliance in Global Supply Chains - Is a Social Label the Answer? (Hardcover, New)
Jennifer Bair, Doug Miller, Marsha Dickson
R4,651 Discovery Miles 46 510 Ships in 10 - 15 working days

This book provides insight into the potential for the market to protect and improve labour standards and working conditions in global apparel supply chains. It examines the possibilities and limitations of market approaches to securing social compliance in global manufacturing industries. It does so by tracing the historic origins of social labelling both in trade union and consumer constituencies, considering industry and consumer perspectives on the benefits and drawbacks of social labelling, comparing efforts to develop and implement labelling initiatives in various countries, and locating social labelling within contemporary debates and controversies about the implications of globalization for workers worldwide. Scholars and students of globalisation, development, corporate social responsibility, human geography, labour and industrial relations, business ethics, consumer behaviour and fashion will find its contents of relevance. CSR practitioners in the clothing and other industries will also find this useful in developing policy with respect to supply chain assurance.

The Codebreakers - The Comprehensive History of Secret Communication from Ancient Times to the Internet (Hardcover, 2nd Revised... The Codebreakers - The Comprehensive History of Secret Communication from Ancient Times to the Internet (Hardcover, 2nd Revised edition)
David Kahn
R1,912 R1,590 Discovery Miles 15 900 Save R322 (17%) Ships in 18 - 22 working days

The magnificent, unrivaled history of codes and ciphers -- how they're made, how they're broken, and the many and fascinating roles they've played since the dawn of civilization in war, business, diplomacy, and espionage -- updated with a new chapter on computer cryptography and the Ultra secret.

Man has created codes to keep secrets and has broken codes to learn those secrets since the time of the Pharaohs. For 4,000 years, fierce battles have been waged between codemakers and codebreakers, and the story of these battles is civilization's secret history, the hidden account of how wars were won and lost, diplomatic intrigues foiled, business secrets stolen, governments ruined, computers hacked. From the XYZ Affair to the Dreyfus Affair, from the Gallic War to the Persian Gulf, from Druidic runes and the kaballah to outer space, from the Zimmermann telegram to Enigma to the Manhattan Project, codebreaking has shaped the course of human events to an extent beyond any easy reckoning. Once a government monopoly, cryptology today touches everybody. It secures the Internet, keeps e-mail private, maintains the integrity of cash machine transactions, and scrambles TV signals on unpaid-for channels. David Kahn's The Codebreakers takes the measure of what codes and codebreaking have meant in human history in a single comprehensive account, astonishing in its scope and enthralling in its execution. Hailed upon first publication as a book likely to become the definitive work of its kind, The Codebreakers has more than lived up to that prediction: it remains unsurpassed. With a brilliant new chapter that makes use of previously classified documents to bring the book thoroughly up to date, and to explore the myriad ways computer codes and their hackers are changing all of our lives, The Codebreakers is the skeleton key to a thousand thrilling true stories of intrigue, mystery, and adventure. It is a masterpiece of the historian's art.

Solo - How to Work Alone (and Not Lose Your Mind) (Paperback, Main): Rebecca Seal Solo - How to Work Alone (and Not Lose Your Mind) (Paperback, Main)
Rebecca Seal
R275 R217 Discovery Miles 2 170 Save R58 (21%) Ships in 5 - 7 working days

'Kind, realistic and genuinely helpful' Observer 'Bravo on the publication of this witty, wise guide to solo working' Alice Lascelles 'Filled to the brim with advice . . . Such a brilliant book' Emma Gannon Whether by choice or circumstance, as a freelancer or a company employee working from home, more of us are becoming solo workers than ever before. But once you've made the leap, how to do you actually work well in isolation? And how can you thrive while working alone? Picking up where the freelancer bibles stop, Solo addresses what we gain but also miss when we shift from the structure of an office environment to the solitary confines of our homes or studios. Blending the latest research in psychology, economics and social science with guided self-examination and more than ten years of freelance experience, Rebecca Seal shows you how to stay resilient, productive and focused in a company of one. Practical and inspiring, she also explores the idea of meaningful work and helps you define your own success.

Creativity - A Sociological Approach (Hardcover, 1st ed. 2015): Monika E. Reuter Creativity - A Sociological Approach (Hardcover, 1st ed. 2015)
Monika E. Reuter
R1,733 Discovery Miles 17 330 Ships in 10 - 15 working days

Introducing the first macro-sociological perspective on the concept of creativity this book includes a review of ten domains which have studied creativity. It also explores the results of a six-year on-going research project comparing students' ideas on creativity with employers' and industry professionals' views.

The Transformation of Employment Relations in Europe - Institutions and Outcomes in the Age of Globalization (Hardcover, New):... The Transformation of Employment Relations in Europe - Institutions and Outcomes in the Age of Globalization (Hardcover, New)
Jim Arrowsmith, Valeria Pulignano
R4,641 Discovery Miles 46 410 Ships in 10 - 15 working days

Since the 1980s, the process of European economic integration, within a wider context of globalization, has accelerated employment change and placed a new premium on flexible' forms of work organization. The institutions of employment relations, specifically those concerning collective bargaining between employers and trade unions, have had to adapt accordingly. The Transformation of Employment Relations focuses not just on recent change, but charts the strategic choices that have influenced employment relations and examines these key developments in a comparative perspective. A historical and cross-national analysis of the most important and controversial issues' explores the motivation of the actors, the implementation of change, and its evolution in a diverse European context. The book highlights the policies and the role played by different institutional and social actors (employers, management, trade unions, professional associations and governments) and assesses the extent to which these policies and roles have had significant effects on outcomes. This comparative analysis of the transformation of work and employment regulation, within the context of a quarter-century timeframe, has not been undertaken in any other book. But this is no comparative handbook in which changes are largely described on a country-by-country basis, but instead, The Transformation of Employment Relations is rather focused thematically. As Europe copes with a serious economic crisis, understanding of the dynamics of work transformation has never been more important.

Controlling Risk - Thirty Techniques for Operating Excellence (Hardcover): Jim Wetherbee Controlling Risk - Thirty Techniques for Operating Excellence (Hardcover)
Jim Wetherbee
R878 Discovery Miles 8 780 Ships in 10 - 15 working days

Controlling Risk-In A Dangerous World How do operators prevent the next accident that is inevitably trying to kill them? How do they improve performance? Can they do both simultaneously? On the front lines of danger, operators face hazards and make life-and-death decisions in dynamic, complex situations. They are the last line of defense trying to prevent death and destruction. What happens if they don't succeed? After accidents, organizations typically issue new rules. These will work-for a while-in preventing similar accidents. But accidents are rarely simple. Hardware does not "just break." A company may be blindsided by another accident that no one thought would occur. Investigators determine the latest catastrophe was tragically similar to a forgotten previous accident. Again, new rules are issued and procedures are updated-yet the cycle of accidents continues. Organizations, and operators, must need something more than rules and procedures. Since the beginning of the space program, astronauts have been developing techniques to help flight crews stay alive and accomplish dangerous missions in the unforgiving environment of space. Astronauts-and operators in every hazardous profession-have learned how to achieve better performance and accomplish more missions with higher quality. In Controlling Risk, you will learn how to operate better, work together, improve performance in your high-risk business, and accomplish much more in your dangerous world!

Organizations and Working Time Standards - A Comparison of Negotiations in Europe (Hardcover, New): Jens Thoemmes Organizations and Working Time Standards - A Comparison of Negotiations in Europe (Hardcover, New)
Jens Thoemmes
R4,634 Discovery Miles 46 340 Ships in 10 - 15 working days

Collective bargaining between employers and trade unions has profoundly changed working conditions in companies around the globe. But why do we start work at the age of 10, 16, 18 or 24? Why do we work 6, 8, 10 or more hours a day? These questions are becoming increasingly pertinent as working norms are fractured and fragmented by country. This book brings an entirely new perspective to our understanding of changes in working time. In both the UK and the US, effective legal or collectively-bargained regulation of working time has been limited over the last 20 years, to the extent that its disappearance is seen as almost unproblematic. Here author Jens Thoemmes sheds light on this transition and its economic implications with a fully evidenced sociological account, based particularly on original research into cases of working time standards in France and Germany. This book addresses the whole process of working time regulation over the last twenty years, evaluating the activities of trade unions, employers, and the State. While theories of industrial relations have already addressed the issue of markets in the context of collective bargaining, this book draws connections between time and markets, places these transitions in their historical contexts, and illustrates the importance of this movement crossing borders and cultures.

Comparative Workplace Employment Relations - An Analysis of Practice in Britain and France (Hardcover, 1st ed. 2016): Thomas... Comparative Workplace Employment Relations - An Analysis of Practice in Britain and France (Hardcover, 1st ed. 2016)
Thomas Amosse, Alex Bryson, John Forth, Heloise Petit
R3,893 R3,363 Discovery Miles 33 630 Save R530 (14%) Ships in 10 - 15 working days

This comprehensive study provides a perceptive portrait of workplace employment relations in Britain and France using comparable data from two large-scale surveys: the British Workplace Employment Relations Survey (WERS) and the French Enquete Relations Professionnelles et Negociations d'Entreprise (REPONSE). These extensive linked employer-employee surveys provide nationally-representative data on private sector employment relations in all but the smallest workplaces, and offer a unique opportunity to compare and contrast workplace employment relations under two very different employment regimes. An insightful read for all academics and students of employment, the findings also have implications for practitioners and policy-makers keen to identify and promote "best practice".

Commitment to Work and Job Satisfaction - Studies of Work Orientations (Hardcover): Bengt Furaker, Kristina Hakansson, Jan Ch... Commitment to Work and Job Satisfaction - Studies of Work Orientations (Hardcover)
Bengt Furaker, Kristina Hakansson, Jan Ch Karlsson
R4,642 Discovery Miles 46 420 Ships in 10 - 15 working days

People 's work orientations and attitudes to paid work are highly important for the welfare of any country. Still, little is currently known about how such attitudes are distributed among different countries, men and women, classes, occupations, age groups and so on. Even less is known about how work orientations have changed during the dramatic social transformations of economies and labour markets during recent decades. What happened, for example, to work orientations in Iceland when the country went bankrupt? The answer is quite surprising. Or, is it true that work is losing its position in people 's lives in Western world? What is the relationship between people 's attitudes to work and the way they actually behave on the labour market?

This timely book deals with these questions and more presenting fresh knowledge on changes in work orientations in many countries. It is based on genuine theoretical arguments and thorough empirical studies, using both qualitative and quantitative methods. It is a great source of new knowledge on work orientations and changes in attitudes to work.

Changes in Japanese Employment Practices - Beyond the Japanese Model (Paperback): Arjan Keizer Changes in Japanese Employment Practices - Beyond the Japanese Model (Paperback)
Arjan Keizer
R1,493 Discovery Miles 14 930 Ships in 10 - 15 working days

Japan s employment practices were long considered a cornerstone to its economic success. However, the reversal in economic performance during the 1990s altered the positive perception and inspired major adaptations like the rise in performance-related pay ( seikashugi ) and non-regular employment. This book presents case-studies of the adaptations in personnel management by major Japanese firms. It highlights the diversity, the stability and the considerations behind the adaptations that are implemented by these firms. Drawing on insights from institutional theory, it shows how factors such as legitimacy and institutional interlock have guaranteed an important continuity in employment practices. It discusses how the adaptations have not actually replaced the existing practices but have been shaped by them and, as a consequence, the result may not be as revolutionary as once expected but is likely to last. Furthermore, it argues that the employment practices remain specifically Japanese and that expectations of convergence have so far proved misplaced.

Overall, this book is a valuable contribution to the study of employment issues. It provides an effective framework to analyse the ongoing developments in Japanese employment practices and demonstrates that Japanese developments continue to offer important insights for human resource management and labour market institutionalisation in general.

The Future of Work in Europe (Paperback): Ignace Glorieux, Paul Littlewood, Ingrid Jonsson The Future of Work in Europe (Paperback)
Ignace Glorieux, Paul Littlewood, Ingrid Jonsson
R1,075 Discovery Miles 10 750 Ships in 10 - 15 working days

Recent years have witnessed major changes to the workplace across Europe. The speed of these changes requires constant monitoring and reappraisal. In this book, recent trends are analyzed and their consequences discussed, within a socio-historical context which also reveals underlying patterns of continuity. The trends analyzed include: the presence of high rates of endemic unemployment and underemployment, particularly amongst the young the growth of insecure and precarious employment sweeping changes to the regulation of and organization of work the diminution in the availability of manual work and the growth of white-collar service-sector jobs the growing participation of women in paid employment the introduction of new organizational forms and new forms of management the accelerating use of IT the growth in demand for educational and vocational qualifications by employers the increasing influence of European legislation on work, retirement, health, safety, etc the growing importance of voluntary-sector work The contributors to the volume present both primary research and a wide-ranging survey and analysis of recent major contributions in the field. Detailed empirical material is included from Belgium, Finland, Germany, The Netherlands, Spain, Sweden, the UK and the EU more generally. Thus, the book aims to provide a current overview of the nature of work from a pan-European perspective, illuminated by up-to-the-minute field research.

Lead with a Story - A Guide to Crafting Business Narratives That Captivate, Convince, and Inspire (Paperback): Paul Smith Lead with a Story - A Guide to Crafting Business Narratives That Captivate, Convince, and Inspire (Paperback)
Paul Smith
R452 Discovery Miles 4 520 Ships in 18 - 22 working days
The Workplace Violence Prevention Handbook (Hardcover): Don Philpott, Don Grimme The Workplace Violence Prevention Handbook (Hardcover)
Don Philpott, Don Grimme
R3,191 Discovery Miles 31 910 Ships in 10 - 15 working days

Workplace violence can occur anywhere: schools, office buildings, hospitals, or late-night convenience stores. It can occur day or night, inside or outside of the workplace, and it can include threats, harassment, bullying, stalking, verbal abuse, and intimidation. Left unchecked, workplace violence can lead to physical assaults and homicide. This handbook tackles this often overlooked but pervasive problem and provides a comprehensive five-step process for understanding and preventing it. Eliminating workplace violence requires the day-to-day involvement of managers, supervisors, human resources, employees, security and law enforcement, and facilities management. It also requires understanding potential problems and preparing to overcome them. This handbook, a co-publication with Government Horizons, looks at the nature of workplace violence and addresses the questions all workplaces face: .Who you need to protect .What you are protecting them from .How vulnerable your employees are .Where the threats might come from\ .What you can do to prevent violence from occurring .How to deal with workplace violence should it occur You will examine the authors' five steps to preventing workplace violence: Understand, Detect, Defuse and Protect, Assess and Contain, and Prevent-in detail. The authors introduce and outline each step and provide comprehensive guidance through acronyms, quizzes, and summary charts. They examine the extent of a problem; look at some of the myths surrounding it; and provide early warning and detection signs, best prevention polices, and proven defusing, protection, and containment techniques and strategies that you can implement in your own environment. Each section ends with case studies, scenarios, worksheets, and checklists to further clarify the steps needed to plan, develop, and execute an effective workplace violence prevention program. An extensive appendix and list of additional resources are also included."

Powerful Phrases for Dealing with Difficult People - Over 325 Ready-to-Use Words and Phrases for Working with Challenging... Powerful Phrases for Dealing with Difficult People - Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities (Paperback, Special ed.)
Ren ee Evenson
R420 R375 Discovery Miles 3 750 Save R45 (11%) Ships in 5 - 10 working days

The key to a harmonious work environment is not by working among people with similar personalities whom you never clash with. Instead, learning to interact effectively with difficult coworkers is essential for success. Most of us are going to work today with individuals who at times come across as incompetent, lazy, spotlight-hugging, whiny, or backstabbing. Then, tomorrow we go to work with them again and again. Like it or not, the bulk of our waking hours are spent with people at work--people who can grate on our nerves. Communications expert Renee Evenson thoroughly explains how anyone can learn how to confront head-on the difficult situations that can arise when dealing with these personalities, before they fester and spread. In Powerful Phrases for Dealing with Difficult People, Evenson shares practical and easy-to-use tactics such as: Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each Nonverbal communication skills to back up your words Sample dialogues that demonstrate how phrasing improves interactions A five-step process for moving from conflict to resolution "Why This Works" sections that provide detailed explanations Button-pushing situations are going to come up today at work--and tomorrow too. Don't let them rent space inside of you and turning everything to mold. Instead, choose to deploy simple phrases to regain control and resolve conflicts. When you do, you, your colleagues, and your company will be all the better for it!

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