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Books > Business & Economics > Business & management > Office & workplace

Credit and Blame at Work - How Better Assessment Can Improve Individual, Team and Organizational Success (Paperback): Ben... Credit and Blame at Work - How Better Assessment Can Improve Individual, Team and Organizational Success (Paperback)
Ben Dattner; As told to Darren Dahl
R423 R396 Discovery Miles 3 960 Save R27 (6%) Ships in 10 - 15 working days

Now in paperback, the acclaimed guide by a leading workplace expert that offers essential advice about how to succeed at work by avoiding the pitfalls of pervasive credit-grabbing and finger-pointing.
In this important book, praised by bestselling management expert Robert Sutton as "a modern management classic; one of the most well-crafted business books I have ever read," psychologist and workplace consultant Ben Dattner reveals that at the root of the worst problems at work is the skewed allocation of credit and blame. It's human nature to resort to blaming others, as well as to take more credit for successes than we should. Many managers also foster a "blame or be blamed" culture that can turn a workplace into a smoldering battlefield and upend your career. Individuals are scapegoated, teams fall apart, projects get derailed, and people become disengaged because fear and resentment take hold. But Dattner shows that we can learn to understand the dynamics of this bad behavior so that we can inoculate ourselves against it.
In lively prose, Dattner tells a host of true stories from individuals and teams he's worked with, identifying the eleven personality types who are especially prone to credit and blame problems and introducing simple methods for dealing with each of them. The rich insights and powerful practical advice Dattner offers allow readers to master the vital skills necessary for rising above the temptations of the blame game, defusing the tensions, and achieving greater success.

Leadership Upgrade - 10 Keys to Become the Leader Your World Is Waiting For - Home, Community, Work: 10 Keys to Become the... Leadership Upgrade - 10 Keys to Become the Leader Your World Is Waiting For - Home, Community, Work: 10 Keys to Become the Leader Your World Is Waiting For - Home, Community, Work (Hardcover)
Michael Rowell
R1,124 Discovery Miles 11 240 Ships in 10 - 15 working days
Ultimate Focus - The Art of Mastering Concentration: Unlock the Superpower of the Ultra Successful (Hardcover): Chandler... Ultimate Focus - The Art of Mastering Concentration: Unlock the Superpower of the Ultra Successful (Hardcover)
Chandler Kitching
R578 Discovery Miles 5 780 Ships in 10 - 15 working days
Navy Blue Guest Book, Weddings, Anniversary, Party's, Special Occasions, Memories, Christening, Baptism, Visitors Book,... Navy Blue Guest Book, Weddings, Anniversary, Party's, Special Occasions, Memories, Christening, Baptism, Visitors Book, Guests Comments, Vacation Home Guest Book, Beach House Guest Book, Comments Book, Funeral, Wake and Visitor Book (Hardback) (Hardcover)
Lollys Publishing
R619 Discovery Miles 6 190 Ships in 10 - 15 working days
Guest Book for vacation home (Hardcover) (Hardcover): Lulu and Bell Guest Book for vacation home (Hardcover) (Hardcover)
Lulu and Bell
R807 Discovery Miles 8 070 Ships in 10 - 15 working days
Handbook of Research on Youth Work in a Digital Society (Hardcover): Zeinab Zaremohzzabieh, Seyedali Ahrari, Steven Eric... Handbook of Research on Youth Work in a Digital Society (Hardcover)
Zeinab Zaremohzzabieh, Seyedali Ahrari, Steven Eric Krauss, Asnarulkhadi Abu Samah, Siti Zobidah Omar
R8,626 Discovery Miles 86 260 Ships in 10 - 15 working days

The integration of digital technologies into practice presents opportunities and challenges for the field of youth work. Digitalization procedures transform interactions with users, in addition to their needs. These also transform the organizations where youth workers are involved in professional practice. Adapting digital technological tools is a crucial challenge for the youth work profession. The Handbook of Research on Youth Work in a Digital Society is an essential scholarly publication that explores how to overcome any challenges and issues facing youth development work in the digital age and to what extent modern digital technologies can contribute to empowering youth work practice. Featuring a wide range of topics such as digital inclusion, mobile technologies, and social media, this book is ideal for executives, managers, researchers, professionals, academicians, policymakers, practitioners, and students.

Perpetual Birthday Calendar (Hardcover): Midnight Mornings Media Perpetual Birthday Calendar (Hardcover)
Midnight Mornings Media
R627 Discovery Miles 6 270 Ships in 10 - 15 working days
Tiffany Blue Guest Book, Weddings, Anniversary, Party's, Special Occasions, Memories, Christening, Baptism, Visitors Book,... Tiffany Blue Guest Book, Weddings, Anniversary, Party's, Special Occasions, Memories, Christening, Baptism, Visitors Book, Guests Comments, Vacation Home Guest Book, Beach House Guest Book, Comments Book, Funeral, Wake and Visitor Book (Hardback) (Hardcover)
Lollys Publishing
R619 Discovery Miles 6 190 Ships in 10 - 15 working days
Leading Diversity in the 21st Century (Hardcover): Terri A. Scandura, Edwin Mourino Leading Diversity in the 21st Century (Hardcover)
Terri A. Scandura, Edwin Mourino
R3,170 Discovery Miles 31 700 Ships in 10 - 15 working days

The Leader-Member Exchange (LMX) model of leadership has shown that effective leader-follower relationships predict employee well-being and performance. Less research, however, addressed how diversity variables may affect the development of leader-member exchange and outcomes. This book moves the field forward by addressing the 21st century challenges of how diversity may impact the development of effective working relationships. Key trends in the workforce suggest that the impact of diverse employees will challenge a leader's ability to develop effective working relationships with all direct reports. New frameworks are needed to understand how various groups such as women, Hispanics, African Americans, Millennials, LGBTQ, and persons with Autism Spectrum Disorder develop effective working relationships with their supervisors. This edited volume will bring together the top scholars in the field to address these segments of the workforce and offer practical advice for managers. This book will be used in college undergraduate and/or graduate level leadership classes. It might also be adopted for courses in managing diversity. Scholars will find the book a useful reference work. In addition, practicing managers will be interested in the implications of developing effective working relationships in diverse leader-member dyads.

Workplace Security Essentials - A Guide for Helping Organizations Create Safe Work Environments (Paperback): Eric N. Smith Workplace Security Essentials - A Guide for Helping Organizations Create Safe Work Environments (Paperback)
Eric N. Smith
R1,069 Discovery Miles 10 690 Ships in 10 - 15 working days

Whether you are a business owner, department manager, or even a concerned employee, "Workplace Security Essentials" will show you how to improve workplace safety and security using real-life examples and step-by-step instructions.

Every organization, be it large or small, needs to be prepared to protect its facilities, inventory, and, most importantly, its staff. "Workplace Security Essentials" is the perfect training resource to help businesses implement successful security measures, boost employee morale and reduce turnover, protect the company s reputation and public profile, and develop the ability to process and analyze risks of all kinds.

"Workplace Security Essentials" helps the reader understand how different business units can work together and make security a business function-not a burden or extra cost.
Shows how to identify threats using tried-and-true methods for assessing risk in any size organizationUses real-world examples and scenarios to illustrate what can go wrong-and what can go right when you are preparedPrepares the reader for worst-case scenarios and domestic violence that may spill over into the workplaceProvides a clear understanding of various electronic systems, video surveillance, and burglar alarms, and how to manage a security guard forceIncludes online resources for those teaching security management"

Rose Gold Guest Book, Weddings, Anniversary, Party's, Special Occasions, Memories, Christening, Baptism, Visitors Book,... Rose Gold Guest Book, Weddings, Anniversary, Party's, Special Occasions, Memories, Christening, Baptism, Visitors Book, Guests Comments, Vacation Home Guest Book, Beach House Guest Book, Comments Book, Funeral, Wake and Visitor Book (Hardback) (Hardcover)
Lollys Publishing
R619 Discovery Miles 6 190 Ships in 10 - 15 working days
Gamification - Playing for Profits (Hardcover, 3rd ed.): Chris Collins Gamification - Playing for Profits (Hardcover, 3rd ed.)
Chris Collins
R617 R561 Discovery Miles 5 610 Save R56 (9%) Ships in 10 - 15 working days
Burgundy Guest Book, Weddings, Anniversary, Party's, Special Occasions, Memories, Christening, Baptism, Visitors Book,... Burgundy Guest Book, Weddings, Anniversary, Party's, Special Occasions, Memories, Christening, Baptism, Visitors Book, Guests Comments, Vacation Home Guest Book, Beach House Guest Book, Comments Book, Funeral, Wake and Visitor Book (Hardback) (Hardcover)
Lollys Publishing
R619 Discovery Miles 6 190 Ships in 10 - 15 working days
The 4-Hour Work Week - Escape the 9-5, Live Anywhere and Join the New Rich (Paperback): Timothy Ferriss The 4-Hour Work Week - Escape the 9-5, Live Anywhere and Join the New Rich (Paperback)
Timothy Ferriss 6
R440 R406 Discovery Miles 4 060 Save R34 (8%) Ships in 5 - 10 working days

A new, updated and expanded edition of this New York Times bestseller on how to reconstruct your life so it's not all about work

Forget the old concept of retirement and the rest of the deferred-life plan - there is no need to wait and every reason not to, especially in unpredictable economic times. Whether your dream is escaping the rat race, experiencing high-end world travel, earning a monthly five-figure income with zero management, or just living more and working less, this book is the blueprint.

This step-by step guide to luxury lifestyle design teaches:

* How Tim went from $40,000 dollars per year and 80 hours per week to $40,000 per MONTH and 4 hours per week
* How to outsource your life to overseas virtual assistants for $5 per hour and do whatever you want
* How blue-chip escape artists travel the world without quitting their jobs
* How to eliminate 50% of your work in 48 hours using the principles of a forgotten Italian economist
* How to trade a long-haul career for short work bursts and frequent 'mini-retirements'.

This new updated and expanded edition includes:

More than 50 practical tips and case studies from readers (including families) who have doubled their income, overcome common sticking points, and reinvented themselves using the original book as a starting point
* Real-world templates you can copy for eliminating email, negotiating with bosses and clients, or getting a private chef for less than £5 a meal
* How lifestyle design principles can be suited to unpredictable economic times
* The latest tools and tricks, as well as high-tech shortcuts, for living like a diplomat or millionaire without being either.

Macro and Micro-Level Issues Surrounding Women in the Workforce - Emerging Research and Opportunities (Hardcover): Basak Ucanok... Macro and Micro-Level Issues Surrounding Women in the Workforce - Emerging Research and Opportunities (Hardcover)
Basak Ucanok Tan
R5,779 Discovery Miles 57 790 Ships in 10 - 15 working days

With the globalization and growth of world economic markets, the importance of a strong workforce has become paramount to business success. Organizations cannot achieve this global reach unless they intend to tackle issues regarding equality in the workplace. In a time when sustainability and corporate responsibility have become the norm, organizations value the creation of an egalitarian workplace. Macro and Micro-Level Issues Surrounding Women in the Workforce: Emerging Research and Opportunities is a critical scholarly resource that voices issues and challenges faced by women and provides guidance for organizations in developing strategic initiatives to involve women in decision-making processes and improve women's wellbeing in the workplace. The book explores macro (socio-economic) and micro-level (organizational) issues in relation to women's positions at work including occupational segregation, gender pay gap, diversity management, and socio-cultural roles attached to women. It is essential for executives, managers, executive board members, human resources professionals, policymakers, business practitioners, academicians, researchers, corporate professionals, and students.

Radical Candor (Hardcover, Revised, Updated ed.): Kim Scott Radical Candor (Hardcover, Revised, Updated ed.)
Kim Scott 1
R796 R601 Discovery Miles 6 010 Save R195 (24%) Ships in 10 - 15 working days
Work - Prison or Place of Destiny? (Paperback): David Oliver Work - Prison or Place of Destiny? (Paperback)
David Oliver
R480 Discovery Miles 4 800 Ships in 10 - 15 working days

Do we regard our place of work as a prison? Is our place of work where we fulfil God's purpose for our life? Should church leaders consider returning to work? Is full-time ministry a heresy? This book is for every working man, woman and church leader: to challenge what we believe, what we preach,the language that we use and the way we behave, and to help us bring about a change in 'doing church' - where the church supports the workers as well as the workers the church.

Virtue Hoarders - The Case against the Professional Managerial Class (Paperback): Catherine Liu Virtue Hoarders - The Case against the Professional Managerial Class (Paperback)
Catherine Liu
R283 Discovery Miles 2 830 Ships in 10 - 15 working days

A denunciation of the credentialed elite class that serves capitalism while insisting on its own progressive heroism Professional Managerial Class (PMC) elite workers labor in a world of performative identity and virtue signaling, publicizing an ability to do ordinary things in fundamentally superior ways. Author Catherine Liu shows how the PMC stands in the way of social justice and economic redistribution by promoting meritocracy, philanthropy, and other self-serving operations to abet an individualist path to a better world. Virtue Hoarders is an unapologetically polemical call to reject making a virtue out of taste and consumption habits. Forerunners: Ideas First is a thought-in-process series of breakthrough digital publications. Written between fresh ideas and finished books, Forerunners draws on scholarly work initiated in notable blogs, social media, conference plenaries, journal articles, and the synergy of academic exchange. This is gray literature publishing: where intense thinking, change, and speculation take place in scholarship.

I Won't Forget Passwords To Remember - Hardback Cover Password Tracker And Information Keeper With Alphabetical Index For... I Won't Forget Passwords To Remember - Hardback Cover Password Tracker And Information Keeper With Alphabetical Index For Social Media, Website and Online Accounts With Ocean Painting Abstract (Hardcover)
Midnight Mornings Media
R528 Discovery Miles 5 280 Ships in 10 - 15 working days
Workplace Grace - Becoming a Spiritual Influence at Work (Hardcover): Bill Peel, Walt Larimore Workplace Grace - Becoming a Spiritual Influence at Work (Hardcover)
Bill Peel, Walt Larimore
R566 Discovery Miles 5 660 Ships in 10 - 15 working days
Fireproof - A Five-Step Model to Take Your Law Firm from Unpredictable to Wildly Profitable (Hardcover): Mike Morse, John... Fireproof - A Five-Step Model to Take Your Law Firm from Unpredictable to Wildly Profitable (Hardcover)
Mike Morse, John Nachazel
R696 R623 Discovery Miles 6 230 Save R73 (10%) Ships in 10 - 15 working days
Future of Work, Work-Family Satisfaction, and Employee Well-Being in the Fourth Industrial Revolution (Hardcover): Ethel... Future of Work, Work-Family Satisfaction, and Employee Well-Being in the Fourth Industrial Revolution (Hardcover)
Ethel Ndidiamaka Abe
R6,497 Discovery Miles 64 970 Ships in 10 - 15 working days

Disruptions are being caused in the workplace due to the development of advanced software technology and the speed at which these technological advancements are being produced. These disruptions could take diverse forms and affect various aspects of work and the lives of entities in the workplaces and families of the individual employees. Work and family are caught in the crossfire between technological disruptions and human adaptation. Hence, there is a need to assess the overall effect that the Fourth Industrial Revolution would have on work, employee work-family satisfaction, and employee well-being. Future of Work, Work-Family Satisfaction, and Employee Well-Being in the Fourth Industrial Revolution is a critical reference source that discusses practical solutions and strategies to manage challenges and address fears regarding the effect of the Fourth Industrial Revolution on the future of employment and the workforce. Featuring research on topics such as corporate governance, job satisfaction, and mental health, this book is ideally designed for human resource professionals, business managers, industry professionals, government officials, policymakers, corporate strategists, consultants, work-life balance experts, human resources software developers, business policy experts, academicians, researchers, and students.

Wounds Caused by Gossip Attitudes and Conflicts in the Workplace - How to Deal with Difficult People and Situations on the Job... Wounds Caused by Gossip Attitudes and Conflicts in the Workplace - How to Deal with Difficult People and Situations on the Job (Hardcover)
O. C. Isom II
R744 Discovery Miles 7 440 Ships in 10 - 15 working days
Get Your Stuff and Get Out! - Why Customer Service Sucks and How We Can Make It Great Again! (Hardcover): Bryan Horn Get Your Stuff and Get Out! - Why Customer Service Sucks and How We Can Make It Great Again! (Hardcover)
Bryan Horn
R586 Discovery Miles 5 860 Ships in 10 - 15 working days
Handbook of Employee Commitment (Paperback): John P. Meyer Handbook of Employee Commitment (Paperback)
John P. Meyer
R1,852 Discovery Miles 18 520 Ships in 10 - 15 working days

A high level of employee commitment holds particular value for organizations owing to its impact on organizational effectiveness and employee well-being. This Handbook provides an up-to-date review of theory and research pertaining to employee commitment in the workplace, outlining its value for both employers and employees and identifying key factors in its development, maintenance or decline. Including chapters from leading theorists and researchers from around the world, this Handbook presents cumulated and cutting-edge research exploring what commitment is, the different forms it can take, and how it is distinct from related concepts such as employee engagement, work motivation, embeddedness, the psychological contract, and organizational identification. Examining topics such as high-commitment work systems, work attitudes and motivation, the Handbook provides integration with related literatures. Internationally applicable, sections also discuss the implications of culture differences for commitment and present the latest developments in research methods and analytic techniques that can be used to advance our understanding of commitment. Comprehensive and engaging, the Handbook of Employee Commitment is essential reading for commitment scholars and researchers interested in the latest developments in the field as well as for international scholars who will benefit from its guidance on how to approach research in unique cultures. It will also prove of prime interest to managers and management consultants with its wealth of suggestions to guide evidence-based practice. Contributors: S.L. Albrecht, N.J. Allen, B.K. Anderson, L.M. Arciniega, J. Barling, T.E. Becker, K. Bentein, M.E. Bergman, D.R. Bobocel, N.L. Bremner, C.T. Brinsfield, G. Caesens, A.C. Chris, L. Clark, A. Cohen, S. Datta, V.L. Dhir, O.J. Dineen, R. Eisenberger, J.A. Espinoza, J. Felfe, M. Gagne, D.G. Gallagher, I.R. Gellatly, Y. Griep, S.D. Hansen, L.M. Hedberg, M.R.W. Hamstra, B.C. Holtom, P. Horsman, J. Howard, V.A. Jean, K. Jiang, Z. Junhong, E.K. Kelloway, H.J. Klein, J. Koen, E.R. Maltin, B. Marcus, J.P. Meyer, N.A. Morelli, A.J.S. Morin, F. Mu, A. Newman, H. Park, E. Read, R.A. Roe, O.N. Solinger, H. Spence Laschinger, D.J. Stanley, F. Stinglhamber, M. Trivisonno, R. Van Dick, W. Van Olffen, A.E.M. Van Vianen, R.J. Vandenberg, C. Vandenberghe, D. Wang, S.A. Wasti, J. Wombacher

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