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Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour
This book was previously titled, "The Way We're Working Isn't
Working."
"Be Excellent at Anything "is one of those rare books with the
power to profoundly transform the way we work and live.
Demand is exceeding our capacity. The ethic of "more, bigger,
faster" exacts a series of silent but pernicious costs at work,
undermining our energy, focus, creativity, and passion. Nearly 75
percent of employees around the world feel disengaged at work every
day. "Be Excellent at Anything "offers a groundbreaking approach to
reenergizing our lives so we're both more satisfied and more
productive--on the job and off.
By integrating multidisciplinary findings from the science of high
performance, Tony Schwartz, coauthor of the #1 bestselling "The
Power of Full Engagement, "makes a persuasive case that we're
neglecting the four core needs that energize great performance:
sustainability (physical); security (emotional); self-expression
(mental); and significance (spiritual). Rather than running like
computers at high speeds for long periods, we're at our best when
we pulse rhythmically between expending and regularly renewing
energy across each of our four needs.
Organizations undermine sustainable high performance by forever
seeking to get more out of their people. Instead they should seek
systematically to meet their four core needs so they're freed,
fueled, and inspired to bring the best of themselves to work every
day.
Drawing on extensive work with an extra-ordinary range of
organizations, among them Google, Ford, Sony, Ernst & Young,
Shell, IBM, the Los Angeles Police Department, and the Cleveland
Clinic, Schwartz creates a road map for a new way of working. At
the individual level, he explains how we can build specific rituals
into our daily schedules to balance intense effort with regular
renewal; offset emotionally draining experiences with practices
that fuel resilience; move between a narrow focus on urgent demands
and more strategic, creative thinking; and balance a short-term
focus on immediate results with a values-driven commitment to
serving the greater good. At the organizational level, he outlines
new policies, practices, and cultural messages that Schwartz's
client companies have adopted.
" Be Excellent at Anything "offers individuals, leaders, and
organizations a highly practical, proven set of strategies to
better manage the relentlessly rising demands we all face in an
increasingly complex world.
If you're not operating with Organizational Velocity, you're
getting lapped and don't even realize it. Business as usual?
Established organizations are being disrupted as nimble upstarts
cross long-established competitive moats with increasing ease. The
status quo needs to be blown up.In Organizational Velocity, veteran
UPS executive Alan Amling distills five years of research and three
decades on the front lines of Corporate America to reveal a
fundamental truth... Moving at the speed of change is a choice, not
a circumstance. Companies from Amazon to Shaw Industries stay ahead
of the curve by operating with Organizational Velocity, a rapid
learning paradigm empowering organizations to create persistent
advantage. Amling shows how companies get in their own way and
provides pragmatic insights from industrial, digital, and military
leaders to break through organizational friction and thrive in
disruption. Organizational Velocity is for current and aspiring
executives seeing the disruption at their doorstep but not knowing
how to break through the cloud of uncertainty. So, dog-ear the
pages and create a company built to stay ahead of the curve.
This two-volume set examines the need for a consciousness-based
view of leadership, which emphasizes universal human flourishing,
as opposed to a resource-based view, which focuses on sustaining a
competitive advantage. This approach is built around three main
principles: 1) Paradigm (Consciousness is primary including
complementary existence of opposites), 2) Interpersonal (focusing
on empathy and compassion), and 3) Individual (experiencing Oneness
and expressing creativity). Volume One is divided into three
sections. The first section focuses on Consciousness-based
approaches to Inclusive, Purposeful, Quantum, and Vedic leadership.
The second section focuses on leadership principles from Vedic
scriptures such as Ramayana and Vedanta. The third section includes
leadership principles from other scriptures such as Buddhism,
Confucianism, Daoism, and Thirukural. Aligning leadership practices
with the notion of unbounded consciousness, this edited collection
will extend the literature on organizational culture, leadership,
and sustainability, contributing to solving the grand challenges
facing humanity.
Knowledge management expert Jon-Arild Johannessen presents a
comprehensive exploration of tacit knowledge based on the research
problem: How can tacit knowledge be used to improve organizational
performance in practice? To explore this problem, 50 short cases
are presented and discussed to analyze and reflect on what tacit
knowledge is, how it is developed, transferred and integrated, to
improve performance. Tacit knowledge is hard to codify and specify,
yet these short cases will demystify how tacit knowledge works in
organizations and the benefits of it in relation to improving
productivity and processes. The emphasis on short, easy to connect
with cases in The Philosophy of Tacit Knowledge allows readers to
develop their own models and policy strategies towards improving
their own practice.
As a company grows and new business opportunities are presented,
there is an expectation that employee performance will grow and
improve as the organization does. One method to improve performance
is through systematic, data-driven technology that analyzes all
affecting aspects of an organization. A better understanding of how
this quality-improving technology can be integrated within a
variety of different industries is needed in order to develop
strategies and interventions that address an organizational need.
Cases on Learning Design and Human Performance Technology provides
a collection of cases that demonstrate how principles of learning
design and human performance technology have been employed within
organizations in a variety of industries to address business
problems, quality improvement initiatives, and business
opportunities. While highlighting topics including intervention
design, workflow procedures, and employee development, this book is
ideally designed for managers, executives, human resources, IT
specialists, academicians, business professionals, industry
practitioners, researchers, and students.
A Pathway to Profit is more than a management book; it is also a
primer giving a behind-the-scenes picture of developing a culture
linking people and profit. The authors' step-by-step pathway
provides a strategic overview, describes a recommended architecture
on which to build an organization's culture, and presents a plan
for developing leaders to ensure associate participation in
achieving results. This management philosophy guides for-profit
companies and nonprofit organizations; it works with different ages
and diverse backgrounds; in fact, it works for any team with a
leader. Sharing actual experiences to illustrate each step, the
authors take their own advice and offer wisdom that seems to come
from an old friend.
Why are some work partnerships exceptional while most are not? How
can we establish and sustain an enhanced level of cohesion,
connection, and collaboration in the most important work
relationship, the one between a manager and team? What could remedy
the high levels of isolation and anxiety so many feel at work these
days? Silver and Franz explore the concept of 'meaningful
partnership' in the workplace. They present meaningful partnership
as a mindset where both leaders and their teams are fully committed
to ensuring the support and success of the other. Then, they
describe a model called ERTAP, which stands for Empathy, Respect,
Trust, Alignment, and Partnership, which is the foundation for
meaningful partnership. Finally, they detail a practical yet
transformative relationship-building process referred to as the
Workplace Covenant. This enables leaders and teams to create mutual
commitments with obligatory weight that help them to feel
accountable for the success of the relationship and each other. The
book includes real client stories that illustrate the dimensions of
partnership and the Workplace Covenant process. Silver and Franz
also outline other work relationships that can benefit from
meaningful partnership, pitfalls to avoid, relevant research, and
insights derived from years of consulting experience. This book is
a must-read for leaders interested in a better working relationship
with their team; for teams who have critical work partnerships with
other teams; for individuals who work closely with other
individuals and need an exceptional 1:1 partnership; and finally
for third-party experts in HR or continuous improvement who are
seeking a new powerful way to help clients feel supported and be
more successful.
What do Toyota and Google have in common? An all-inclusive culture
of innovation, in which every employee is responsible for coming up
with ideas to make the company more successful. Do you want your
employees to be responsible for innovation as well? Do you believe
that is possible? It absolutely is possible, and in The Bright Idea
Box, technology executive and corporate consultant, Jag Randhawa,
will show you how. The Bright Idea Box introduces a six-step
formula for creating a bottom-up innovation program. By reading
this book, you will discover how introducing the Bright Idea Box
program to your employees will: encourage employees to generate
ideas that add value to the company and customers tap into
employees' inner desires to do meaningful work, be part of
something bigger, and be appreciated for their efforts increase
employee engagement, productivity, efficiencies, and customer
satisfaction create a stunning and lasting impact on your business
performance Begin to make it happen by reading The Bright Idea Box
This book provides an overview of legitimacy-related challenges at
hybrid organizations and demonstrates legitimacy's importance for
the strategic development of organizations. In a reader-friendly
way, it addresses the question of how hybrid organizations can gain
legitimacy from the perspectives of key stakeholders. To do so, the
book examines legitimacy management in the context of two
real-world hybrid organizations - the Swiss Institute for
Translational and Entrepreneurial Medicine and the Swiss Center for
Design and Health in Bern, Switzerland - from both theoretical and
practical perspectives. It shows why the systematic combination of
three types of legitimacy has the potential to optimize the level
of legitimacy in emerging hybrids, contributing to their success.
It also explains how organizational legitimacy can be
operationalized using governance legitimacy, purpose-rational
legitimacy, and value-rational legitimacy. This book equips
managers and executives working at hybrid organizations with useful
guidance and hands-on strategic tools to develop legitimacy
management strategies. It also offers a source of inspiration for
academic research and teaching in this field.
With Industry 4.0 accelerating AI, synthetic knowledge and
creativity, Consciousness and Creativity in Artificial Intelligence
posits a central question: "Under what conditions can intelligent
robots develop creativity?". Opening a new field of investigation
for knowledge management at the organizational level, Johannessen
discusses new theories around uncovering hidden knowledge, which is
assumed to be the area of knowledge responsible for the emergence
of creativity and innovation. Reflecting upon how intelligent
robots can develop creativity, Consciousness and Creativity in
Artificial Intelligence examines three classes of algorithms -
linear, evolutionary and systemic. Consciousness and Creativity in
Artificial Intelligence is a thought-provoking but accessible text
appealing to those researching innovation, knowledge and creativity
in organizations both now and in the future.
As modern societies become more diverse and multicultural, the call
for greater inclusion within organizations is getting louder. In
response, many organizations have rushed to diversify, without
fully understanding the implicit and explicit levels of diversity,
the complexity of social identities, and the hidden and often
unintended ways differences between members of in-groups and
out-groups can lead to social exclusion. By providing a thorough
overview of the concept of diversity, distinguishing between
competing definitions and types of cultural and cognitive
differences, Diversity and Organizational Development helps current
and future leaders develop their diversity competency. Concepts of
diversity management are explained as value-added activities that
increase creativity and innovation, improve problem-solving and
organizational flexibility, and aid in the recruitment and
retention of top talent. Drawing upon interdisciplinary
perspectives from business, economics, psychology, and sociology,
this work offers a comprehensive approach to inclusive
organizational development through which diversity and inclusion
initiatives are supported by all facets of organizational
operations and culture. Readers are shown how organizations can
move toward the integrating stage of organizational development,
during which members of all cultural and identity groups feel
included, valued, and empowered through their contributions to
organizational success. Making a case for inclusive development
through organizational culture, this book further demonstrates how
rituals, symbols, and language can create shared meaning among
members of diverse organizations, powerfully influencing their
effectiveness and strategic performance, while ultimately creating
more satisfying workplaces.
As organizations continue to discover the power of storytelling to
shape, transform and transfer knowledge, the need for complex
resources to harness that power and meet business goals increases.
At the forefront of this challenge are knowledge management
practitioners, change management leaders, and organizational
development professionals who need information to obtain a
practical advantage to implement sustainable storytelling
initiatives. Knowledge Management and the Practice of Storytelling:
The Competencies and Skills Needed for a Successful Implementation
offers practical advice and guidance on the skills and competencies
needed to meet those challenges. Discussing the competencies needed
to use language and performance effectively to tell stories that
will elicit tacit knowledge, this volume focuses on coaching
strategies to help others develop storytelling skills, and provides
background knowledge useful to champion and promote storytelling
practices across organizational cultures and communities. Knowledge
Management and the Practice of Storytelling will prove especially
useful to practitioners who are charged with the development and
leadership of storytelling initiatives but may lack a robust
background on the practicalities of organizational storytelling. To
meet those challenges, the book offers practical applications
rooted in ethnographic research to find and select stories, conduct
storytelling interviews, and analyse organizational communities and
cultures to the meet the needs of target audiences. Most
importantly, Knowledge Management and the Practice of Storytelling
offers practical advice on assessment and evaluation strategies to
measure the effectiveness and organizational impact of
storytelling.
Exploring contemporary challenges and opportunities for the
realisation of Decent Work, this edited collection reviews the
origins of the concept and helps to demonstrate its working in
practice. Using a Decent Work lens to explore the realities of
eroding work conditions in typical and atypical work, the analyses
presented here argue that urgent action is required to address
these issues for the benefit of individual workers, and society as
a whole. Prepared by researchers and collaborators associated with
the Decent Work and Productivity Research Centre at Manchester
Metropolitan University, UK, this volume provides insights from an
exceptional blend of authors presenting high-quality research from
multiple disciplines including economics, labour market studies,
organisation studies, sociology, psychology, career development and
education. These unique and wide-ranging contributions position
Decent Work as valuable to important questions about the future of
work, and emerging interdisciplinary research about work.
Addressing changes to today's work and employment relationships -
including the roles of governments, employers, and trade unions -
this volume offers suggestions for how public and private sector
policy and practice can support the realisation of Decent Work,
while also theorising the concept's contested nature, and exploring
urgent and practical possibilities to secure fair and decent
working lives for all.
This volume continues the collaboration between the Research in
Management Consulting book series and the French management
research think tank ISEOR (Socio-Economic Institute for Firms and
Organisations). Those familiar with Henri Savall's and his
colleague Veronique Zardet's earlier work on the socio-economic
theory of organisations will recognise their assessments of
organisational dysfunctions and hidden costs - but in a different
context. In their current work, the emphasis is on the tensions
created by the wider environment - the idea of tetranormalisation -
and how those tensions shape and influence organisational life.
Drawing on a wide range of examples from the news media and popular
press, Savall and Zardet paint a disturbing picture of the
underlying dynamics and challenges posed by a literal avalanche of
standards and norms - which are often ambiguous and conflicting -
that literally encompasses all that we do. Their analytic framework
is composed of four "poles" - two social dimensions and two
economic dimensions - that capture social norms and quality, safety
and environment standards (the social dimension), and trade-related
norms and accounting and financial standards (the economic
dimension). Throughout the volume, Savall and Zardet's analysis
captures the myriad ways in which these dimensions interact,
shaping the "rules of the game" that dictate how organisations
compete and collaborate. Differentiating the "rules of the game"
from "playing with" those rules, they delve into the subtleties and
nuances that underlie these "poles," providing further insight into
how these forces are manipulated through lobbying and the seemingly
24/7 cycle of exposing, publicising and rule-making surrounding
social and economic as well as scientific and technological
controversies. As Savall and Zardet argue, we are in the midst of a
profound upheaval that will play havoc with our economic and social
lives for some time to come. If we are going to exert influence on
that reality, the challenges that we face moving forward must be
conceptualised, constructed and implemented today, for, as they
argue, "the road to durable prosperity will be a long haul." Yet,
moving beyond these challenges per se, they underscore that we are
also presented with an exceptional opportunity - the very real
opportunity to create a sustainable commitment to responsible and
responsive organisational performance, one that can be fuelled and
financed by our ability to translate the hidden costs that exist in
all our organisations into productive, value-added activities and
true wealth creation. Their analysis presents an intriguing
challenge to traditional notions of corporate social
responsibility, delving into the idea of "durably acceptable"
responsibility, ways to facilitate greater stakeholder engagement,
and how we can capture ongoing and sustainable improvement in
organisational performance.
For more than a century, the corporation has shaped our thinking of
organizations. This deeply institutionalized form is still regarded
as both the iconic business organization and the core structural
unit of our economic order. Today, however, it stands at a
crossroads. Economic, social, and environmental failures of the
recent past as well as misconduct and scandals are widely
associated with deficits of the corporate form and its governance.
The Corporation engages with current issues of the corporation as
an institutionalized organizational form, approaching the concept
from the backgrounds of organization theory, law, and economics,
combining different theoretical views and empirical approaches.
This volume addresses the corporation's entanglement with
capitalism, examines a spectrum of constitutive features and
purposes of the corporate form, offers historical perspectives on
its emergence, and provides reflections on its future development.
Encouraging you to rethink the corporation, each contribution also
adds to the conceptual development of the corporate form as the
iconic business organization.
This 26th volume of Research in Ethical Issues in Organizations is
a selection of papers from the 27th Annual Conference of the
Australian Association of Professional and Applied Ethics with the
theme 'Who's watching? Surveillance, big data and applied ethics in
the digital age.' The papers in this volume critically engage with
contemporary issues surrounding big data and surveillance,
particularly in relation to large institutions, including
corporations and government agencies. Special focus is put on the
ethical issues concerning the collection and use of big data sets.
Research in Ethical Issues in Organizations (REIO) is a
double-blind, peer-reviewed series that publishes rigorous academic
research into organizational ethics from a wide variety of
disciplinary perspectives.
The Australian workplace continues to become more ethnically
diverse as multiculturalism becomes a lived reality on a
substantial scale. This change makes it vital to understand
exclusionary or discriminatory practices and a detailed
investigation of the potential relationship between work stress,
acculturation, and its impact on emotional labour for minority
group members has not been well researched. The Ethnically Diverse
Workplace: Experience of Immigrant Indian Professionals in
Australia documents the perceptions and experiences of exclusion
after inclusion by Indian immigrants, particularly professionals.
Many of the reports of discriminatory practices towards Indian
immigrants or their stigmatisation based on accent, skin tone or
national origin are anecdotal in nature and this book will seek to
explain such practices and their impacts on the Indian immigrant
community. The Ethnically Diverse Workplace works to encourage and
promote greater awareness and understanding so that immigrant
Indian professionals maybe better understood and served in
Australia.
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