Using the Enel case, this volume unpacks the effective implementation of an ambidextrous perspective on adaptation and change, providing some key lessons for managers and scholars. It begins by exploring Enel's recent history, before mapping the steps of a remarkable transition from public monopolist to a successful transnational group.

This book encompasses eleven chapters dealing with some of the most important issues in the field of human resource management through the exploration of four key themes: drawing the scenario, the pivots of human capital, measuring human capital, and good practices from abroad.

Volume 27 of Advances in Industrial and Labor Relations (AILR) contains five peer-reviewed papers highlighting key aspects of employment relations across a variety of disciplinary perspectives. These papers feature historical and legal analyses of work regulation, intra-organizational analysis of employee development and entry-level hiring decisions, prospects for unionization and other forms of collective association in gig economy companies, and analysis of on-line versus in-person mediation of employment disputes involving allegations of discrimination. As with prior AILR volumes, the papers in Volume 27 display a variety of quantitative and qualitative research methods. These range from primary research methods such as case studies, survey, interviews, and historiography to longitudinal and cross-sectional empirical studies and theory building.

"A "handbook" for communicating in the work environment "" "Assuming a unique perspective for an organizational communication text, this book focuses students on how to communicate with managers and peers to survive, thrive and prosper in organizational environments. This "survival guide for employees" centers on understanding how and why managers communicate the way they do and how employees can adapt their own communication skills to be more effective in the organizational environment. Students who master the study guide objectives in this book will be better prepared to function in real organizational situations. This text provides clear and concise guidelines, along with a foundation of theory and scholarship, to help students become more effective communicators in today's workforce. Learning Goals
Upon completing this book, readers will be able to:

• Communicate effectively with managers and peers
• Understand how and why managers communicate the way they do
• Differentiate between good and poor communication skills

Organizations are facing major disruptions in technology, consumer preferences, and in the makeup of their workforce, and as a result, they will need to adapt to these rapidly changing times to stay effective. Organizations that are able to tap into the collective knowledge of their employees and leverage their insights will have an advantage over those that lack this connectivity. Implementing a knowledge management (KM) strategy can help organizations improve operational effectiveness, innovation, and adapt to changes, but the majority of KM implementations fail due to misalignment with the organization's existing culture. Organizational culture can enable effective KM, or it can be a barrier to its implementation. The Handbook of Research on Organizational Culture Strategies for Effective Knowledge Management and Performance defines the relationship between organizational culture and knowledge management and how they impact one another. This handbook also identifies critical business practices to assist organizations in transitioning to work from home while maintaining a strong corporate culture that includes beneficial knowledge-sharing behaviors. Covering topics including knowledge management, organizational culture, and change management, this text is essential for managers, executives, practitioners, leaders in business, non-profits, academicians, researchers, and students looking for research on how organizations can thrive and adapt due to emerging global disruptions as well as local or internal disruptions.

This volume explores current research in public relations and communication management, and in particular examines how public relations can have a positive impact on the well being of its publics. One of the biggest competitive advantages in today's business world are positive and engaged publics, because satisfied participants are at the core of any successful relationship. The success of relationships with publics is mostly based on how people are valued and treated, which in turn affects their self-perceptions and level of performance. Both of these elements are correlated with life happiness. Thus, strategic communication should be used for cultivating a positive environment and for fostering happiness and joy among their publics. This can help improve both organizational success and the well-being of people. This book will be essential reading for researchers in marketing and communications, as well as practitioners who wish to understand how PR and Communication Management can positively impact the well-being of organizations and the wider community.

Provides real world studies of the family in business, by observing typical firms rather than dynasties. It looks at how the nature of family business is changing in our times and provides insight into the lessons we can learn from this. The book focuses on the impact for the professional non-family manager.

This third volume of ""LMX Leadership: The Series"" addresses the question of how leaders prepare their teams for required loosely directed, highly coordinated, and above all, flexible operations. It is our hope that this volume will stimulate scholarly sweat, blood, and tears needed to make continued progress toward our goal of understanding how the powerful tools of relational leadership can be employed properly to create the flexible organizational structures required to compete successfully in the environmental turbulence of the 21st century. As we stated before, the rapidly changing information age is all around us and we are struggling to cope with our out-dated, rigid bureaucratic structures. The ""China Price"" has redefined the standards of performance world wide and they cannot be met with obsolete organizing designs.

Part of the Comparative Work and Employment Relations series, Putting Labour in its Place is an edited collection, containing cutting-edge research and theoretical innovation on global value chains, the nature of work and labour process theory. It addresses the different processes around the world that each add value to the goods or services being produced; whilst also analysing the idea of labour itself and the exploitation surrounding it. Key benefits: - Written by leading international academics. - A landmark text combining the growing interest in global value chains with labour process theory. - Provides up-to-date critical analysis of global developments.

This book shows how a system theoretical concept of technology helps us to understand the paradoxes of control. It describes a phenomenon which shows regularity that is unexpected against the background of received knowledge within management studies. It presents a series of cases which touch upon a range of technologies within the public sector.

Explores the transformations that have taken place in Japanese workplaces since the dawn of the new millennium in terms of management practices, particularly in the areas of Human Resource Management and organizational culture. The author empirically assesses the effectiveness of the new approaches introduced by Japanese companies.

Organizing for Sustainable Effectiveness highlights research and practice aimed at understanding how organizations and more inclusive systems of actors develop a continuous, unfaltering focus on sustainability. It will examine how they organize to achieve expanded purposes, the associated changes in purpose and governance, relationships among various stakeholders, boundaries between organizations and other elements of the environment in which they operate, organizational systems and processes, leadership, competencies and capabilities. Thus 'sustainability' is seen as entailing a continuous dynamic adaptive process in people, organizations and systems, striving to be as proactive as possible, moving 'upstream' in improving and developing organizational processes and issues.

This volume discusses continuous improvement strategies of Japanese convenience store operators. The study highlights the efforts of companies operating under lean management systems to identify new, dynamic, firm-specific capabilities in highly competitive markets.

This revised and updated edition of RahiM's classic work on managing conflict in organizations presents new evidence that suggests, contrary to generally accepted views, that organizational conflict need not be minimized or avoided in all cases. Some conflicts are functional and others are dysfunctional. Substantive or task-related conflict is functional for nonroutine tasks, but affective conflicts are dysfunctional irrespective of the task conditions. Classifying conflicts as intrapersonal, interpersonal, intragroup, or intergroup, Rahim explains how to diagnose conflict, how to intervene effectively, and how to handle all the different types of conflict that typically arise in organizations.

RahiM's systematic approach to conflict management identifies five styles of handling conflict (integrating, obliging, dominating, avoiding, and compromising). These styles may be used in the course of an intervention, a technique that enables managers to minimize affective conflict while attaining and maintaining a moderate amount of substantive conflict at the individual, group, and intergroup levels. RahiM's book will be of interest to scholars, students, and practitioners in management, organizational psychology, human resources management, and communication.

There is a much better chance to politically establish a strategy in your company if strategy development is already tactically thought-out and all involved persons are included in an intelligent manner. This book demonstrates how to shape this process to ensure that a sustainable strategy is generated that ensures economic stability, uniquely positions the company and can readily be implemented. After all, strategy for its own sake is worthless - what counts is implementation and results. The centre stage of strategy process is taken by the intelligent use and combination of methodological tools. Numerous case studies from enterprises and medium-sized businesses illustrate strategy work in a vivid and clear manner. "

This book provides a fundamental and practical introduction to Enterprise Engineering, demonstrating how to employ this approach to map the essence of an organization at the core level of internal cooperation. It then explains how, based on these insights, organizations can benefit from opportunities for improvement that would have otherwise gone unnoticed. Further, the book explains how to adapt the structure of an organization to the needs of its management and offers valuable tools for improving and perfecting it, along with guidelines on implementing profound and sustainable organizational changes. The examples and cases it presents show an increase in efficiency of up to 70% and increases in productivity and sales performance of more than 40%, once the flaws in an organization's structure have been identified and resolved.

Provides an understanding of how HRM policies and practices differ across countries and how the development of management practice may be affected by different institutional and cultural contexts. Containing contributions from a range of well-respected HRM scholars across the world, this collection is based upon data from a unique research project.

Transportation management in today's consumer goods industry can be characterized by a high proportion of outsourced transportation services. Due to rising freight costs consumer goods manufacturers are seeking opportunities to increase the efficiency of their transportation network. This book presents an operational transportation planning problem typical of the consumer goods industry focusing on a network of suppliers, production facilities and warehouses. With respect to the large share of outsourcing in these networks a detailed analysis of freight costs based on contractual agreements is provided. From this analysis a number of opportunities for efficiency gains are identified and consolidated in an operative transportation planning problem that is numerically investigated. Furthermore, an overview of processes and organizational requirements in transportation management is given with special focus on the integration of existing commercial Transportation Management Systems (TMS).

This book deals with how coaching interventions can drive a journey of transformational change at individual, team, and organizational levels. As a result, coaching interventions serve to create more reflective people, who in turn, create better organizations. The group coaching methodology, used by the INSEAD Global Leadership Center (IGLC) and adopted by the Center for Leadership Development Research (CLDR) at the European School of Technology and Management (ESMT), Berlin, is the basis for developing the theoretical assumptions behind the chapters. Through sharing research methodologies, and describing intervention and change techniques used in the leadership development and education of executive coaches, the book sheds light on how the 'magic' of coaching works, what coaches actually do, and how their clients respond.
This book is a joint project between the IGLC and the CLDR. In compiling it, we have involved academics who conduct research, teach, and consult; leadership development coaches; change consultants; and executives who adopted IGLC methods for reflection on leadership development opportunities and challenges. We have also included people who have experienced IGLC methods in the process of their developmental journeys. They have collaborated, consulted their research and practice notes, analyzed data from inquiry projects, and shared their personal experiences in individual essays.

Internal and external advocacy is a complex communication process, with many interwoven purposes, methods, and expected (or unexpected) outcomes. Judith Hoover and her contributors show what the advocacy processes are, using a fascinating set of case histories, and then analyze and evaluate them by means of rhetorical, cultural, critical, and argumentation theories. In doing so they blend organizational communication and classical rhetorical theory, and thus extend the concept of corporate advocacy into new areas of study. An important resource for teachers and students of communication theory and practice, and an unusual insight for corporate communication specialists.

In fourteen case studies analyzed through three significant communication theory perspectives, Hoover and her contributors examine the concept of advocacy by looking at corporate rhetoric, corporate cultures, and the hidden sources of power inherent in both. We listen to the messages of corporate spokespersons such as Lee Iacocca. We observe the internal cultures of business and industry. We investigate the meanings of such terms as Wall Street and consumerism. We broaden our view to include not only union advocacy, but also the role of language in the organizational distribution of power. By synthesizing these cases through yet a fourth perspective, the book not only extends the concept to recognize internal advocacy processes but also reveals the complexity of advocacy strategies that must be designed to accomplish multiple purposes and that must respond to multilayered and interconnected contexts.

By bringing together and critically engaging with accounts of certain themes in business and labour history, and utilizing original research, this book aims to widen understanding of industrial society and provide a background to further study and research in the area management and labour relations history.

Improved interoperability between public organizations as well as between public and private organizations is of critical importance to make electronic government more successful. ""E-Government Interoperability and Information Resource Integration: Frameworks for Aligned Development"" focuses on the integration of new technologies into digital government, generating new insights into e-government interoperability. This book will benefit systems designers, developers, and programmers in public and private software organizations who need a larger perspective of interoperability when solving technical problems.

This volume is designed to renew, stimulate and facilitate discussion about project-based organizations (PBOs) and how they increasingly pervade business dimensions, from R&D and new product development, to the production of complex capital goods and implementation of organizational change across very different industries such as management consulting, engineering or entertainment. Contributors analyze PBOs as firms, units or networks of firms set up to complete a specific assignment, as well as address the evolution from traditional operations-driven project management, to the strategic role of projects in delivering innovation and organizational change, and the implications for research and teaching. The volume brings together scholars with a diverse theoretical background and using a wealth of methodological approaches in studying PBOs. It focuses on theoretical frameworks for understanding PBOs through different lenses, looks at learning at the individual, team and organizational levels in temporary organizational structures, investigates current issues related to projects and networks, and identifies new areas for future research.

Ministry Mess Management is directed principally at Christian ministry leaders and presumes that Christian ministry leaders subscribe to biblically based principles and Christ-centered management. It is our humble attempt to examine ministry failures and malperformance rooted in breeches of one or more of those biblical principles. We will demonstrate the close link between biblical principles and wise management, indeed a linkage based in God's reality. They go hand in hand. Necessary management decisions, including gritty and distasteful ones such as terminations, should be as much grounded in biblical principles as good management principles, not simply pragmatism or financial need. Furthermore, we invite you to think, and to frame, organizational behavior (and failure) within these values and wisdom. We wish to encourage, even urge, Christ-centered boards and managers to discerningly understand, detect and courageously be able to expeditiously act, yet with grace, out of a sense of biblical necessity in an organizational context when danger signs based both in biblical and sound management principles are flashing warnings. Governing and executive leadership are sobering responsibilities with, we believe, transcendent effects.

International marketing consultant Russell Miller takes a close, pragmatic look at the movement to privatization that is sweeping the important markets of Western and Central Europe, Latin America, and Asia, and lays out the business opportunities and challenges that U.S. corporations and others worldwide will find there. He identifies the market dynamics created by newly privatized companies, the problems of reaching them, and the approach strategies that U.S. and other companies would find most productive, such as the creation of strategic alliances, enterprise restructurings, expanded technical relationships, and export market development. He also identifies the methods, objectives, and locations of leading privatization programs. The result is a rich, useful study of the vast new markets now opening up worldwide, and insights into how corporations here and abroad can access them and benefit from them. Essential reading for top-level executives in corporations with aspirations abroad, and for their marketing, strategic planning, and international business development staffs. During the past decade, thousands of former state-controlled companies in more than 100 different countries have entered the private sector. These firms range in size and commercial significance from small family-owned kiosks in Russia to some of the largest, most influential corporations in Western and Central Europe, Latin America, and Asia. Miller provides a comprehensive, business-oriented perspective on the origin and geographic expansion of the privatization movement, and describes the methods that governments use and the objectives they hope to achieve in the divestment of state assets. He identifies theformative influences on these new companies, as well as the operating needs created by the privatization process. Privatization-intensive markets are examined in relation to their importance, type of companies involved, and the challenges they present. Miller's book also discusses alternate methods of market expansion, such as reaching newly privatized firms through a strategic marketing program. His book will be essential reading for academicians and graduate students in international business and world trade, as well as their practitioner counterparts in corporations and multilateral development agencies.