Certain consultants argue leaders can quickly, easily, and considerably alter their organization cultures to improve performance. Conversely, field researchers have described situations where leaders could do little to alter the existing organization culture. Between these extreme positions, a spectrum of varying degrees of leader influence exists, and organizations fall at various places along this spectrum. This book presents five field studies dealing with team, service, and sales cultures where both expected and unexpected outcomes arose. In multiple instances, leaders hoped showing some employee appreciation would compensate for offering below market average wages. Several leadership groups were prospering based on cost cuts or increased sales. Those below often had their work intensified and they were experiencing greater stress. Eight paradoxical situations were uncovered and the interpretations of the participants were based in part on their personal work histories and the history of their current organization. In each case, evidence of employee informal organization and managerial operating cultures were documented. Analyzing Organization Cultures uses detailed case studies of five work organizations to offer a comparative approach to analyzing organizational culture. It shows the latest state of knowledge on the topic and will be of interest to researchers, academics, and students in the fields of organizational studies, management history, human resource management, and organizational theory.

This book is more than a self-help book, it is based on rigorous research but translated into a language for all. Describes how the unconscious impacts individuals, groups and society. Written by a recognised consultant and coach in the field of personal and team development. Discusses the saboteur in relation to new modes of working, e.g. remote working.

Social Scientist Kurt Lewin said, "No research without action, and no action without research." Too much of the current DEI (diversity, equity, and inclusion) approach is insight-based instead of action-based. Even though institutional racism is identified as the root problem, the change effort is focused on looking inward for bias instead of taking action to eliminate institutional racism and other isms. A Lewinian approach, in contrast, is balanced. What people think is important, but no more important than what people do. If you bring people together to change things, this will change what people think! We don't need therapy nearly as much as we need action based on dialogue! Instead of spending your energy soul-searching for evidence in your thoughts and behaviors that you have unconscious biases, this book helps put your energy into doing something practical about racism. To get there, this book uses Lewin's social science to build a framework for sorting through the many approaches to and positions held on race, racism, diversity, and related topics. While the framework is and must be applicable to any prejudice, systemic or individual, the bulk of this exploration is focused on racism, which to a large degree has become the primary social justice focus of our times. Painfully aware that conversations about race can easily deteriorate into polarization, the author lays a path toward finding common ground.

- Includes a huge range of real-life examples shown through interviews which are impressive in their range, quality and topicality. - The theming approach and additional commentary add a lot of the interviews which are also available as podcasts. - Deals with the ramifications of covid and how much the pandemic changed higher education in such a short time. - Includes a series of podcasts of recorded interviews of higher education leaders.

You don't have to be ruthless to get ahead--kindness will get you there faster From the CEO of the Pavilion community, Sam Jacobs, Kind Folks Finish First weaves practical business lessons with fresh perspectives on how you can achieve success. The ideas in this book are backed by the author's personal experience building a nearly $200-million business rooted in kindness, reciprocity, and deeply held values. More than that, they're proven principles that have helped thousands reach their goals in every arena. In business, we've been told to never leave money on the table. Don't split the difference. You need to be ruthless in order to make it to the top. Kind Folks Finish First shows you that isn't the only path. Being a good person and earning money aren't mutually exclusive. Helping others isn't a sacrifice; it's a long-term strategy that can spur your success if only you're willing to take the exit ramp, reset your destination, and fuel your future with generosity. Walk through a proven process to discover what you really stand for Learn how to assume control of your life and how to leverage reciprocity to drive professional success. Align your personal life with your professional life Unlock your highest potential to create true happiness Anyone looking for a kinder, gentler, more values-driven and authentic way to succeed will love this book. The secret is finally getting out--kind people really do get ahead faster.

Although various factors contribute to failed change, one of the key reasons for change failure is the inability of leaders to gain the trust of employees, to understand the interaction between their subordinates, and to convince them to support change and to commit the energy and effort necessary to implement it. The aims of this book are to establish theories in order to describe and explain how human behaviors and contexts interact dynamically in these changes, and manage change and justice by reducing inequalities, giving emphasis to distributive justice. In addition, the aim of this book is also for readers to better understand employees' perceptions of organizational justice by senior management which is particularly important during the organizational change because change cannot succeed without the acceptance and support from employees. Organizational Justice and Organizational Change: Managing by Love provides readers a theoretical understanding and recommendations for acting properly in an organization, forming a comprehensive tool and better enable practitioners to achieve management of change and justice in organizations. It will be of interest to researchers, academics, practitioners, and students in the fields of change management, organizational studies, leadership, and strategic management.

Looks at unlocking the most important aspect of change management - to provoke people out of their comfort zones. Presents a wide range of tools, strategies and skillsets to provoke. Written by two leading experts in the field of change management, who have applied their approaches within large multinationals such as Google, as well as governments and SMEs.

Higher education institutions around the globe are facing complex issues that disrupt the usual roles and purposes of centres of learning and research. Forces such as globalisation, burgeoning knowledge-based economies, rapid adoption of new technology, and global competition are changing the work and lived experiences of academics across the globe. This book addresses the unprecedented effects of these global pressures, including the COVID-19 pandemic, on university work and the resulting opportunity for innovative disruption. It presents the voices of 16 Australian university academics, framed by standpoint theory, which provide a unique perspective and insights into the rapid shifts impacting universities and how these affect academics' work lives. The stories uncover cases of disappointment and frustration, bullying and morale loss, alongside positive change and the awareness of the need to change expectations. This work informs the development of the Academic Predicament Model (APM), which points to the erosion of academic professionalism and identifies how such change in university work consequently de-professionalises academia in Australia. The long-term effect is to challenge the place and function of higher education institutions. The need for transformation, and potential for its outcomes, has never been greater, nor has the risk that the elements of the Academic Predicament Model will be amplified, causing the de-professionalising of academia to be further accelerated. This book will be of interest to researchers in higher education exploring neoliberalism and its impact on education and academics' work.

Written in a novel format, this book addresses the challenge of changing a "sick" culture. Some organizations wake up one day and realize they have become something they never intended. Their employees run scared. There is no innovation, only blind obedience. There are warlords within the ranks of management, and they fight over turf without considering the best interests of customers, their employees, or their organization as a whole. At the Charleston, SC, branch of Copper-Bottom Insurance, the wakeup call comes when an employee files a lawsuit against the company and its leaders. The Charleston division Vice President, Jack Simmons, is put on probation and given an ultimatum: "Change the culture!" Jack understands the "or be fired" implication all too well. He scrambles to find help and runs into an old friend, Don Spears, from Friedman Electronics. With Don's help, Jack begins the journey that will heal his organization. In the course of their first visit, Don and his Director of Continuous Improvement, Tim Stark, help Jack to make an important discovery: Copper-Bottom's executives are not showing their people respect. Don and Tim point to the following observations as proof. Copper-Bottom leaders are Using top-down, "command-and-control" leadership behaviors rather than recognizing their people as Subject Matter Experts and listening to them Issuing instructions to their people rather than observing then improving performance through coaching Keeping employees in the dark as to the impact their work has on the organization's mission Unaware of the obstacles in their people's paths; hence, never using the authority of their positions to remove those obstacles Staying in their offices, aloof to the difficulties their subordinates face As Don and Tim see it, Copper-Bottom's problems stem from the way its leaders lead. After the executive who precipitated the lawsuit is let go, the Friedman team begins the process of teaching Copper-Bottom's executives that a healthy culture begins at the leadership level. Don, Friedman's General Manager, states that cultures change when their leaders change. In short, leaders need to initiate the changes in the culture by first demonstrating the desired behavior. So begins the process of reeducating Copper-Bottom's leaders in the difference between managing and leading. In short order, Tim begins to work with Jack's leadership team while Don takes Jack to Friedman's Oakland facility. There Jack learns To first concentrate on surrounding himself with the right people The importance of top-down metrics to which leaders first hold themselves accountable Cascading their metrics (KPIs) down through their organization and using a dialog about them as a way of developing relationships of respect Although a long way from complete, by the end of Jack's six-month probation, Copper-Bottom has made significant strides and is well on its way to changing its culture. Jack will learn that he is not the only one to appreciate the new developments.

The aim of this book is to explore the contribution HR can make to how organizations enact change within the context of an environment of increasing complexity driven by global forces for change. In particular the book focuses on the role of HR in creating value for organizations and engaging stakeholders during transformations. This aim is achieved in several distinct ways. First, a critical perspective is provided of the role of HR in organizational change by examining evidence-based theories, models and frameworks. Second, the book is grounded in empirical evidence from a study conducted by the authors amongst managers and HR professionals across the globe. This provides unique data on the challenges and opportunities which the practice of HR faces within the context of organizational change. Third, consideration is given as to how HR can play an active and constructive role in co-creating sustainable change with managers, employees and other stakeholders. Fourth, the book identifies the capabilities required by HR professionals in order to engage effectively with organizational change. Finally, aware of the dangers of prescriptive lists, the HR practices offered in this book are provided as a basis for amendment, as necessary, by readers depending upon the context of individual organizations. The book will be of value to practising HR professionals as well as students studying HRM and change and development in organizations. Our proposal in this book is that since people are of significant importance to the success of change, and HR knowledge and expertise is vital to the experience and engagement of individuals and teams, internal and external to the organization, there needs to be clarity about the role of HR in transformations. We suggest that HR's raison d'etre is to focus on the people aspect of organizational change and that this needs to be done within the context of improving organizational effectiveness and wellbeing.

As organisations of all sizes become increasingly digitalised, a core management challenge remains unresolved. The ability to successfully and sustainably connect the stated vision of an organisation with its strategic plans and, in turn, with the reported reality of day-to-day operations, is largely an elusive ambition, despite the many stated advantages provided by contemporary technologies. In this book, the case is made for visual management as a method of communications, planning, learning and reporting that connects the organisation in a single, meaningful and seamless way. Throughout this book, visual management is theorised around the position that all forms of management documentation are an artefact of human construction and of the organisation itself that reflect learned patterns of activity. The book places visual management as a more intuitive and seamless method of coordinating, learning and communicating across an organisation than more traditional formats of presenting management documents. Consciously assembling the artefacts of an organisation in order to manage it introduces a layer of criticality that encourages reflection and consistency that is often absent from current management practice. The benefits that a visual approach brings to organisational management are an increasing necessity, as machine learning, robotics and process automation remove traditional roles from organisations and necessitate new views on how individuals now fit into a data-informed business. The book contributes to the academic debate regarding resource-based and knowledge-based views of the organisation by advocating a different, more holistic viewpoint and will thus appeal to academics and researchers in this area. It would also benefit students across business disciplines, whilst the practical models and tools offered will benefit directors and managers looking to implement their own visual organisational language.

* Presents practical recommendations to motivate and retain Millennials, the largest generation in the US workforce * Backed by a research study with over 11,000 participants, from three generations (Baby Boomers, Generation X, and Millennials) * Explores Millennials' political engagement, cultural diversity, social media use, and views on class conflict, all of which will shed light on a Millennial-led future

The journey towards the future of work was greatly accelerated due to the COVID pandemic. Some changes have altered the functioning of the business world forever. Against the backdrop of these alterations, variations, and modifications, this book presents and analyzes three crucial factors: work, workforce, and workplace and their transformation into new-age organizations for meeting its customer expectations and long-term strategic goals. Companies must focus on ways of deployment of policies and practices that meet the business needs from the perspective of external changes. To achieve this goal, the organizations must realign their stakeholders and indulge in critical thinking by looking deeply into factors responsible for bringing about this transformational change. Re-envisioning is the current critical need for organizations to thrive; they must incorporate best practices to beat the competition and add value to their existing HR processes. This book clearly presents the practices and policies of successful organizations through the contribution of industry leaders. This book helps you understand the dynamism of work, workforce, and workplace that exist in organizations (as well as the challenges these organizations face) and their impact on business practices. The authors cover these broad areas because of the need to diversify and promote organic inclusive growth. Essentially, re-envisioning our organizations is the new normal. Organizations must leave the shackles of what might have been and look to what they can be. Stakeholders, employees, and the environment have been drastically altered, and organizations must change accordingly to survive. What now matters is how much an organization re-envisions itself and how it deals with all that is happening.

As we become more and more of a global trading world, the challenges of leading and managing within this turbulent environment and its associated, complex, interconnected markets and disconnected relationships are indisputable, so just how far can any change requirements be practically engaged with, whilst also keeping the employee at the organisation's central core? Today's business world cries out for people who can lead with a cross-cultural global perspective, who can lead from the heart as well as the mind and address and manage problems on not just an integrated local level, but also with a healthy, holistic perspective. The subject of spirituality has long been discussed within academic research, but there still seems to be a misunderstanding and stagnation of both its real meaning and application amongst business academics, the population and organisations alike. This book aims to provide a realistic message to help those who are looking for some answers; for those who are looking for a way to advance their own skill-set and progress both their careers and the organisation's current standing; to move from being confused and insecure about strategies and tactics, to positively contributing to not only their own, but also to the employees' well-being and the business's overall purpose and intention. By basing the content upon real and relevant, interesting, modern-day perspectives, applications, requirements, opportunities and benefits, all combined into a manual for thought and a practical framework for action, this book will significantly and realistically move the subject of spirituality forward. This book will be of interest to researchers, academics and students with a special interest in the, positive, influence of spirituality within the workplace and everyday healthy living.

Following the British referendum held on June 23, 2016, voters supported the withdrawal of the UK from the European Union (EU) (Brexit), a starting point for the third round of European crisis, following the eurozone debt crisis and the migration crisis. This volume provides an overview of the process and consequences of Brexit for EU member states, with an emphasis on possible future EU-UK relations, and a particular focus on countries in Central and Eastern Europe (CEE). The authors assess the extent to which firms in CEE states have already put in place strategies to counter the new economic reality post-Brexit and identify the strategies that firms are exploiting to better cope with the anticipated implications of Brexit. The book includes a ranking of countries most and least likely to be affected by Brexit; identification of the main determinants of the expansion of companies on the British market and the creation of a typology of strategies used by these companies in the face of Brexit. The book stands out as a complex and multidimensional research work that draws its roots from distinct yet simultaneously interlinked research areas. It will find a broad audience among academics and students across diverse fields of study, as well as practitioners and policy makers. It is a key reference for all those who want to better understand the complex nature of Brexit and its implications, not only for EU member states but, first and foremost, the business environment.

The digital and increasingly digitised world is shaped by the interplay of new technological opportunities and ubiquitous societal trends. Both lead to drastic changes facing artificial intelligence (AI), cryptocurrencies and block-chain technologies, internet of things, technology-based surveillance, and other disruptive innovations. These developments facilitate the rise of the sharing economy and open for a variety of new entrepreneurial opportunities that businesses can take up. The novel entrepreneurial opportunities, however, imply a paradigmatic shift in the understanding of entrepreneurship. This book combines digital entrepreneurship with the sharing economy. It presents cutting-edge research for scholars and practitioners interested in either one of the topics - digital entrepreneurship or sharing economy - or their connection. The book addresses three major ways to become entrepreneurial in the sharing economy: digital entrepreneurship through creating novel sharing-economy platforms; technology entrepreneurship through the exploitation of sharing-economy platforms; and business model innovation or business model change influenced by the sharing economy. The book also highlights governance questions on digital entrepreneurship in the sharing economy, which are highly relevant for businesses, the economy, and society. The book will be of interested to researchers, academics, and students in the field of business and entrepreneurship, with a special focus on digital entrepreneurship.

Compared to 20 years ago, the jobs many people do today are increasingly characterised by low pay and insecurity, while countless others cope with workplace stress and ill-health. At the same time the consequences of our current model of economic activity are creating dangerous and critical changes in the planet's climate. Until recently debates around these two issues have had little contact with each other. This book demonstrates that there are definite and complex connections between degraded jobs and a degraded environment, that neither the dominant economic model nor the rate at which we exploit the planet's resources are sustainable and that the limits for both may be reached sooner rather than later. By bringing together insights from critical thinkers in a range of disciplines, the book discusses the requirements and characteristics for work to be at the same time economically, socially and environmentally sustainable and examines the potential for alternative routes to sustainable work in policies and actions that support both the natural environment and worker well-being. The book will be of interest to researchers, academics and students in the fields of HRM, labour studies, employment relations, sociology, environmental studies and sustainability. It is particularly relevant for those focusing on the link between labour and climate change. It is also highly relevant to policymakers, trade unions and NGOs looking at decent work and sustainability.

Museums must change to illuminate the histories, cultures, and social issues that matter to their local population. Based on a unique longitudinal ethnographic study, Transforming Museum Management illustrates how a traditional art museum attempted to transform into a more inclusive and community-based institution. Using open systems theory and the Buddhist concept of mutual causality, it examines the museum's internal management structure and culture, programs and exhibitions, and mental models of museum workers. In providing both theoretical and practical foundations to transform management structures, this accessible volume will benefit stakeholders by proposing a new culture and structure to arts institutions, to change practice to be more relevant, diverse, and inclusive. This book will be an invaluable resource for researchers and advanced students of museum studies, cultural management, arts administration, non-profit management, and organizational studies.

In 1979, Suzanne C. Kobasa propounded her theory of "hardiness" where she hypothesized her 3Cs: Commitment, Control, and Challenge, as the basic ingredients of hardiness that make an individual stress resilient. She was one of the early researchers who paid attention to personality features and illustrated that individuals who experience high level of stress without mental and physical illness have a different personality from those who become ill in stressful conditions. In current times, the discourse has enjoyed a sustained scholarly interest but there is hardly any study on the corporate professionals or the Indian context. Since the early 1990s, India has joined the corporate world and has been a fast-developing country. This changed state of affairs provides a broader scope of study on hardy personality in coping with stress in the Indian context. This book examines the efficacy of hardiness on the Indian corporate professionals in the post-globalization scenario. It endeavours to situate Kobasa's foundational theorisation along with those offered by other scholars in the context of the contemporary life situations with a focus on India. It presents a hypothesis that in the Indian context, culture could be looked upon as yet another basic component of hardiness. Culture and Resilience at Work offers an assessment of the significant contribution of Indian culture as one of the major contributing components in enhancing hardiness in corporate professionals. It will be of interest to researchers, academics, professionals, and students in the fields of stress management, human resource management, social psychology, culture studies, and organizational behaviour.

What is organizational culture? Why does it matter? This book demonstrates that conventional wisdom on this fundamental business topic has surpassed its usefulness. The author wants neither to praise scholarship on culture nor to bury it - rather he wants to build something fit for purpose by reflecting on the power of stories and storytelling. Rethinking Organizational Culture argues that that the entrenched models of organizational culture wrench thinking, feeling, and action from a context that intuition warns us are complex and problematic. Arguing that novels and novelists offer an opportunity to redeem 'organizational culture', the text invites readers to recognise that stories of organization offer connections with organizational profanity, organized polyphony, and the organizationally prosaic. A stimulating and provocative read, this book will be welcomed by students, scholars, and reflective practitioners across the business field.

This book presents an in-depth study of how the drive to optimize organizational performance can be significantly improved by investigating the causal relationships between profitability, productivity, and sustainability (PPS). This is presented through an assessment of a triple combined therapy that studies the interplay between Organizational DNA, Strategic Alignments for Value, and their implications for Sustainability. Through this approach, this volume seeks to answer critical mind-searching questions and provide useful guides as to how some firms are able to sustainably create higher value or wealth, especially through corporate entrepreneurship, or via the creation of new business models than others. In tackling the three elements of profitability, productivity, and sustainability, this book also provides greater insight through an in-depth study of the pervasively unresolved and disturbing issues surrounding the prospects of increasing the chances of success for entrepreneurial start-off ventures, making it of value to researchers, academics, and students in the fields of organizational studies, strategy, and sustainability.

With the beginning of the twentieth century, American corporations in the chemical and electrical industries began establishing industrial research laboratories. Some went on to become world-famous not only for their scientific and technological breakthroughs but also for the new union of science and industry they represented. Innovative ideas do not simply appear out of the blue and spread on their own merit. Rather, the laboratory's diffusion takes place in a cultural context that goes beyond corporate capital and technological change. Using discourse analysis as a method to comprehensively capture the organizational field of the early American R&D laboratories from 1870 to 1930, this book uncovers the collective meanings associated with the industrial laboratory. Meanings such as what and where a laboratory is supposed to be, who the scientist is, and what it means to practice science provided cultural resources that made the transfer of the laboratory from academic science into an industrial setting possible by rendering such meanings understandable and operable to big business and organizational entrepreneurs fighting for hegemony in a rapidly evolving market. It analyzes not only the corporations that established laboratories in the United States but also their contexts - economic, political, and especially scientific - showing how "the industrial laboratory" was transformed from an organizational novelty into an expected institution in less than two decades. This book will be of interest to researchers, academics, historians, and students in the fields of organizational change, discourse studies, the management of technology and innovation, as well as business and management history.

Founders and Organizational Development: The Etiology and Theory of Founder's Syndrome is designed to help today's researchers, faculty, students and practitioners become familiar with the etiology and dynamics of Founder's Syndrome as an organizational condition challenging nonprofit/nongovernmental, social enterprise, and for-profit and publicly traded organizations. The book uses applied social and psychological theories and concepts to peel away the layers of an organizational enigma, revealing three causes of Founder's Syndrome and insight into the power and privileges assumed by founders who engage in undesirable and self-destructive behaviors leading to their termination; going from hero status to antihero. Researchers, instructors, students, and practitioners will find thought-provoking case studies from the real world of organization development practice. Segments from interviews during interventions reveal the type of emotional turmoil experienced in organizations where founder's syndrome is present. Insight is provided into accounts of well-known founders who were terminated or forced to resign. The unique features of this book include: integrating theory into practice, describing a new theory about the psychological reaction of founder's syndrome victims, prevention ideas when designing new organizations, strategies for intervention, using content based on research and organization development consultation experiences, and, integrating feedback from students who have launched organizations.

In the modern globalized world of work, society's capitalist and patriarchal norms perpetuate old and create new differences based on gender, class, ethnicity, age, and other social categorizations. This book proposes a novel conceptual framework offering theoretical and methodological insights for thinking through the present and future inequality challenges in the globalized world of work and working life issues in the context of spatio-temporal relations. Bringing together global feminist studies of intersectionality and transnationalism, work-life research, and studies of space, place, and identity, this edited collection responds to the growing interest in peripheries, rurality, and other spaces beyond the urban and business market centres. In crossing the theoretical boundaries between intersectionality and peripherality, this volume brings these concepts together to identify how racism, capitalism and heteropatriarchy operate on bodies in the name of work, particularly as expressed in precarious labour conditions. It also advocates for transnational solidarity as part of feminist ethics, while providing an opportunity to reflect on ways forward for feminist intersectional studies of work and working life, drawing on embodied relationality and a feminist ethics of care. Working Life and Gender Inequality explores the intersectional nature of gender, class, race and other inequalities from a global and spatial perspective. It will be of value to researchers, academics, students, managers, consultants, and policy makers in the fields of organizational studies, leadership, feminist and gender studies, working life, intersectionality and transnational feminism.

Exposes the insider tools used to facilitate distortion and deceit and provides practical ideas on how to fight back against each tool and how business can use alternative tactics. Offers business new insights on how to authentically build trust. Educates as well as informs - each chapter ends with what we can do, individually and in our teams, businesses and communities to fight back against deceit.