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Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour

Creating and Sustaining Competitive Advantage - Management Logics, Business Models, and Entrepreneurial Rent (Hardcover, 1st... Creating and Sustaining Competitive Advantage - Management Logics, Business Models, and Entrepreneurial Rent (Hardcover, 1st ed. 2017)
Chandra S. Mishra
R4,039 Discovery Miles 40 390 Ships in 12 - 17 working days

This book develops a unified framework to explain the phenomena of competitive advantage and firm value creation in dynamic environments. Through a new strategic value creation theory, it explores how a firm can measure and sustain its competitive advantage through management incentives, capital market forces, organizational culture and structure, and social complexity. It also considers how management can utilize their resources and capabilities, shadow options, product market forces, customer needs, and organizational learning as a means to differentiate them from the competition. With an innovative approach to theory and research, it will be positioned to inform both scholars and practitioners in management, business strategy, and entrepreneurship on the process of competitive and sustainable value creation.

Sustainable Investing - A Path to a New Horizon (Paperback): Herman Bril, Georg Kell, Andreas Rasche Sustainable Investing - A Path to a New Horizon (Paperback)
Herman Bril, Georg Kell, Andreas Rasche
R1,032 Discovery Miles 10 320 Ships in 12 - 17 working days

This book tells the story of how the convergence between corporate sustainability and sustainable investing is now becoming a major force driving systemic market changes. The idea and practice of corporate sustainability is no longer a niche movement. Investors are increasingly paying attention to sustainability factors in their analysis and decision-making, thus reinforcing market transformation. In this book, high-level practitioners and academic thought leaders, including contributions from John Ruggie, Fiona Reynolds, Johan Rockstroem, and Paul Polman, explain the forces behind these developments. The contributors highlight (a) that systemic market change is influenced by various contextual factors that impact how sustainable investing is perceived and practiced; (b) that the integration of ESG factors in investment decisions is impacting markets on a large scale and hence changes practices of major market players (e.g. pension funds); and (c) that technology and the increasing datafication of sustainability act as further accelerators of such change. The book goes beyond standard economic theory approaches to sustainable investing and emphasizes that capitalism founded on more real-world (complex) economics and cooperation can strengthen ESG integration. Aimed at both investment professionals and academics, this book gives the reader access to more practitioner-relevant information and it also discusses implementation issues. The reader will gain insights into how "mainstream" financial actors relate to sustainable investing.

Employee-Driven Innovation - A New Approach (Hardcover): Steen Hoyrup Employee-Driven Innovation - A New Approach (Hardcover)
Steen Hoyrup; Edited by M. Bonnafous-Boucher, Chasse, M Lotz; Kirsten Moller
R2,792 Discovery Miles 27 920 Ships in 10 - 15 working days

Presents research in Employee-Driven Innovation, an emergent field of study that meets the demand for exploiting new innovative potentials in organizations. There is a growing interest in creating new knowledge in innovation, emphasizing human resources and social processes. The authors intend to take the global lead in research on these areas.

Systemic Flexibility and Business Agility (Hardcover, 2015 ed.): Sushil, Gerhard Chroust Systemic Flexibility and Business Agility (Hardcover, 2015 ed.)
Sushil, Gerhard Chroust
R4,802 R3,531 Discovery Miles 35 310 Save R1,271 (26%) Ships in 12 - 17 working days

This book provides a conceptual framework for systemic flexibility and business agility, drawing on a basis of research/case applications in various types of flexibility and agility in business. The selected papers address a variety of issues concerning the theme of systemic flexibility and business agility and are organized into following five parts: (i) Systemic and Strategic Flexibility; (ii) Information and Business Agility; (iii) Flexibility, Innovation and Business Excellence; (iv) Flexibility in Value and Supply Chains; and(v) Financial Flexibility and Mergers & Acquisitions. Flexibility and agility in business are emerging as key dimensions of business excellence that encompass the requirements of both choice and speed. The two concepts, flexibility and agility, have been used in multiple ways and often interchangeably, both in literature and in practice. The growing need for flexibility/agility in business can be seen from reactive as well as proactive perspectives. A business enterprise is expected to possess reactive flexibility/ agility (as adaptability and responsiveness) in order to cope with the changing and uncertain business environment. It may also endeavor to intentionally generate flexibility/agility as a strategic change in a variety of ways, such as leadership change, reengineering, innovation in products and processes, use of information and communication technology, and learning orientation.

Handbook of Research on Strategic Innovation Management for Improved Competitive Advantage, VOL 2 (Hardcover): George Leal... Handbook of Research on Strategic Innovation Management for Improved Competitive Advantage, VOL 2 (Hardcover)
George Leal Jamil, Joao Jose Pinto Ferreira, Maria Manuela Pinto
R7,428 Discovery Miles 74 280 Ships in 10 - 15 working days
Values and Opportunities in Social Entrepreneurship (Hardcover): K Hockerts, J Mair, J Robinson Values and Opportunities in Social Entrepreneurship (Hardcover)
K Hockerts, J Mair, J Robinson
R2,803 Discovery Miles 28 030 Ships in 10 - 15 working days

"Over the past years social entrepreneurship has grown as a research field. In this third edited volume we have collected contributions studying particularly questions of values in Social Entrepreneurship as well as the identification and exploitation of Social Venturing Opportunities"--

Organizational Epics and Sagas - Tales of Organizations (Hardcover, Revised, Update): Monika Kostera Organizational Epics and Sagas - Tales of Organizations (Hardcover, Revised, Update)
Monika Kostera
R1,458 Discovery Miles 14 580 Ships in 10 - 15 working days

This second volume in a trilogy on myth making in organizing focuses on organizational virtues and vices, as well as attributes and abilities of organizations, and legendary organizations that have become mythical in themselves. These narratives are presented as organizational sagas to reveal an archetypal dimension of organizing and organizations.

Management of the Fuzzy Front End of Innovation (Hardcover, 2014 ed.): Oliver Gassmann, Fiona Schweitzer Management of the Fuzzy Front End of Innovation (Hardcover, 2014 ed.)
Oliver Gassmann, Fiona Schweitzer
R2,805 Discovery Miles 28 050 Ships in 12 - 17 working days

This book shows the patterns of the fuzzy front end of innovation and how it can be managed successfully. Topics in this book cover traditional instruments and processes such as technology monitoring, market-oriented research management, lead-user developments, but also modern approaches such as frontloading, user community-driven innovation, crowdsourcing, anthropological expeditions, technological listening posts in global R&D settings, cross-industry innovation processes, open innovation, and IP cycle management. Contributions are based on latest research and cases studies on this new paradigm. The authors investigate this phenomenon, linking the practice of the early innovation phase to the established body of innovation research. Conceptional articles complement case studies to provide the reader with insight on managing the fuzzy front end of innovation.Lessons learned with success factors and checklists complement each chapter. "

India: Acquiring its Way to a Global Footprint (Hardcover): Suseela Yesudian India: Acquiring its Way to a Global Footprint (Hardcover)
Suseela Yesudian
R1,456 Discovery Miles 14 560 Ships in 10 - 15 working days

This work examines newly emerged Indian multinationals and how they went global through mergers and acquisitions.

Strategic Foresight - A New Look at Scenarios (Hardcover): A Marcus Strategic Foresight - A New Look at Scenarios (Hardcover)
A Marcus
R1,624 R1,274 Discovery Miles 12 740 Save R350 (22%) Ships in 10 - 15 working days

Scenario planning is the principles, methods, and techniques for looking forward into the future and trying to anticipate and influence what is to come next. This book provides students and line managers in organizations with the means to create better scenarios and to use them to create winning business strategies. The purpose is to shed new light on scenarios and scenario-like thinking in organizations for managers at every level within a company. The book covers scenarios such as: economic outlooks; political environments; acquisitions; downsizing, and more.

Beyond World-Class Productivity - Industrial Engineering Practice and Theory (Hardcover, 2010 ed.): Shigeyasu Sakamoto Beyond World-Class Productivity - Industrial Engineering Practice and Theory (Hardcover, 2010 ed.)
Shigeyasu Sakamoto
R2,933 Discovery Miles 29 330 Ships in 10 - 15 working days

Industrial engineering is not known for its contribution to management requirements, which can be both challenging and varied. However, productivity and profitability are subjects that preoccupy manufacturers, distributors, warehouse managers and third-party logistics firms, many of which are multinational companies that cater to an end customer thousands of miles away. Industrial engineers must therefore follow a balance between maintaining a commitment to basic traditional tools that have been proven to improve productivity and keeping up with the evolution of their profession by staying informed about and trained in modern approaches.

This "balance" of essential information, theory, case studies, and a thorough examination of many timeless applications for productivity and profitability is evidenced in Beyond World-Class Productivity. It serves as a practical, informative source of information in the field of industrial engineering because it is neither an instruction manual nor a theoretical textbook. Practical examples and commentary come from the author's 40 years of real-world experience on the shop floor and in the boardroom.

Industrial engineering has a tendency to devote its time to "non-real gain" activities, or to making small improvements occasionally with a small-cycle time reduction. The effect of this "improvement" is calculated by annual reduced cycle time - an effect which consequently is practically invisible.

Instead, industrial engineers should aim to achieve real gain; for example, reducing the allocated number of workers to reduce paid hours immediately, but accruing the same or more powerful results. Management, particularly in human resources departments, is most interested in this type of gain and industrial engineering should be a department that fosters such connections with management. Industrial engineering tools are effective enough to support management with these goals in mind.

Ants, Galileo and Gandhi - Designing the Future of Business Through Nature, Genius and Compassion (Hardcover): Sissel Waage Ants, Galileo and Gandhi - Designing the Future of Business Through Nature, Genius and Compassion (Hardcover)
Sissel Waage
R3,039 Discovery Miles 30 390 Ships in 12 - 17 working days

Although sustainability efforts in business are still a work in progress, it is increasingly clear that key elements of a new generation of enterprises will be radically different from those of our contemporary modern industrial economy. The core distinctions between what currently exists and what is being created are communicated in this book through the compelling metaphor of "Ants, Galileo, and Gandhi."This collection, developed from The Natural Step's conference on Sustainability and Innovation in 2002, provides radical ideas for generating a new perspective on the dynamics of business systems. 'Ants' symbolize the lessons to be learned from nature and the dependence of individual beings on broader, complex systems. "Galileo" embodies brilliance in perceiving and proving that the current paradigm is flawed. "Gandhi" exemplifies exceptional compassion in fighting for fundamental change. All of these attributes are increasingly relevant in a world where, globally, we are experiencing both a steady decline in life-supporting resources and rising demands. Recognition of these challenges is sparking innovation within the private sector where the first glimmers of systemic change can be seen. The book examines the emergence of 21st-century enterprises that recognize their reliance on broad social and ecological systems ("ants"), incorporate sparks of genius rooted in rigorous analyses ('Galileo'), and acknowledge the importance of compassion and determination within any endeavour ('Gandhi'). With contributions from Ray Anderson, Gretchen Daily, Karl-Henrik Robert, Alois Flatz, Allen White and many more, the book illustrates that pioneering companies recognize that new opportunities emerge from recognizing the broader systems on which all businesses rely. Efforts to work with ecological and social dynamics of vibrancy and resilience offer a new space for innovation. Companies are stepping into this space and exploring innovative approaches to developing sustainability-focused products, operations and strategies. These sustainability-inspired business efforts are considering new ways to address human needs and desires. The most promising approaches are based on systems thinking and recognition of the linkages between 'upstream' and 'downstream' effects of actions. Understanding the undesired 'downstream' impacts of a firm's practices draws attention 'upstream'. This assessment highlights the most expedient approach: to design these impacts out of enterprises from the very start.The book is divided into five sections to present a set of theories emerging about sustainability and its application to: business strategy and operations; financial-sector practices; accountability and reporting drivers; and organizational change pathways. Together, these sections illustrate the current range of sustainability theories and applications."Ants, Galileo, and Gandhi" will be essential reading for both academics looking for robust teaching material, practitioners looking for inspiration and the general reader interested in exploring the state of the art in the realignment of 21st-century business."

Boards of Directors - Their Changing Roles, Structure, and Information Needs (Hardcover): Charles N. Waldo Boards of Directors - Their Changing Roles, Structure, and Information Needs (Hardcover)
Charles N. Waldo
R2,690 Discovery Miles 26 900 Ships in 10 - 15 working days

Charles Waldo takes a penetrating, behind-the-scenes look at today's trends in the corporate board room. He details the current and likely future roles boards of large firms will have to play and describes the interplay between the CEO and the directors. He describes current board composition and committee makeups and suggests the need for some new and uncommon committees. He notes the impact that changes in roles and structures have on the need for better information by board members and details the the types of financial and operating information directors receive from management today. Waldo prescribes a model information package, emphasizing the use of trend charts, financial ratios, and other kinds of visual and comparative data put together in simple, easy-to-use formats. He also addresses the need for softer, qualitative kinds of information not generally derived from accounting systems, but even more important for directors trying to analyze what is going on and what is likely to happen.

From Stress to Wellbeing Volume 1 - The Theory and Research on Occupational Stress and Wellbeing (Hardcover): C. Cooper From Stress to Wellbeing Volume 1 - The Theory and Research on Occupational Stress and Wellbeing (Hardcover)
C. Cooper
R3,484 Discovery Miles 34 840 Ships in 12 - 17 working days

A comprehensive collection by Professor Cary Cooper and his colleagues in the field of workplace stress and wellbeing, which draws on research in a number of areas including stress-strain relationships, sources of workplace stress and stressful occupations.
Split into two volumes, the chapters present a range of research and theories linked to the field of occupational stress and wellbeing. It charts the flow from concerns about specific occupations to the widening of the concept of stress into the more positive arena of wellbeing. By showing where we came from to where we are now, we hope it will help to develop the field of identifying and helping people who have to cope with the excessive pressures of work in a more insecure and less stable economic climate.
Volume 1:
Theory and Reviews of Stress and Wellbeing
Stress-Strain Relationships
Sources of Workplace Stress
Stressful Occupations
Research Methods in Stress and Wellbeing
Volume 2
Stress Management
Stress and Wellbeing Issues
Work-life Balance
Wellbeing

Leading Research and Evaluation in Interprofessional Education and Collaborative Practice (Hardcover, 1st ed. 2016): Dawn... Leading Research and Evaluation in Interprofessional Education and Collaborative Practice (Hardcover, 1st ed. 2016)
Dawn Forman, Marion Jones, Jill Thistlethwaite
R4,383 Discovery Miles 43 830 Ships in 12 - 17 working days

Expanding upon Leadership Development for Interprofessional Education and Collaborative Practice and Leadership and Collaboration, the third installment to this original and innovative collection of books considers a variety of research models and theories. Emphasizing research and evaluation in leadership aspects, Leading Research and Evaluation in Interprofessional Education and Collaborative Practice showcases examples from around the globe in various multicultural contexts. Crucial for academics and researchers in this field, the book includes studies on traditionally under-represented countries and aims to prompt new ideas for future research and policy structures in Interprofessional education and practice.

Age-Differentiated Work Systems (Hardcover, 2013 ed.): Christopher Marc Schlick, Ekkehart Frieling, Jurgen Wegge Age-Differentiated Work Systems (Hardcover, 2013 ed.)
Christopher Marc Schlick, Ekkehart Frieling, Jurgen Wegge
R5,365 R4,848 Discovery Miles 48 480 Save R517 (10%) Ships in 12 - 17 working days

The disproportionate aging of the population of working age in many nations around the world is a unique occurrence in the history of humankind. In the light of demographic change, it is becoming increasingly important to develop and use the potential of older employees.

This edited volume "Age-differentiated Work Systems" provides a final report on a six-year priority program funded by the German Research Foundation (DFG) and presents selected research findings of 17 interdisciplinary project teams. The idea is that it will serve both as a reference book and overview of the current state of research in ergonomics, occupational psychology and related disciplines. It provides new models, methods, and procedures for analyzing and designing age-differentiated work systems with the aim of supporting subject matter experts from different areas in their decisions on labor and employment policies. Therefore over 40 laboratory experiments involving 2,000 participants and 50 field studies involving over 25,000 employees were conducted.

Further objectives of the edited volume were to provide a pluridisciplinary compilation of the extensive information acquired over the six-year program period, to illustrate the range of the research field, and to convey an integrated understanding of age-differentiated work systems to readers.

Improving Risk Analysis (Hardcover, 2013 ed.): Louis Anthony Cox Jr Improving Risk Analysis (Hardcover, 2013 ed.)
Louis Anthony Cox Jr
R4,282 Discovery Miles 42 820 Ships in 12 - 17 working days

Improving Risk Analysis shows how to better assess and manage uncertain risks when the consequences of alternative actions are in doubt. The constructive methods of causal analysis and risk modeling presented in this monograph will enable to better understand uncertain risks and decide how to manage them. The book is divided into three parts. Parts 1 shows how high-quality risk analysis can improve the clarity and effectiveness of individual, community, and enterprise decisions when the consequences of different choices are uncertain. Part 2 discusses social decisions. Part 3 illustrates these methods and models, showing how to apply them to health effects of particulate air pollution. "Tony Cox's new book addresses what risk analysts and policy makers most need to know: How to find out what causes what, and how to quantify the practical differences that changes in risk management practices would make. The constructive methods in Improving Risk Analysis will be invaluable in helping practitioners to deliver more useful insights to inform high-stakes decisions and policy,in areas ranging from disaster planning to counter-terrorism investments to enterprise risk management to air pollution abatement policies. Better risk management is possible and practicable; Improving Risk Analysis explains how." Elisabeth Pate-Cornell, Stanford University "Improving Risk Analysis offers crucial advice for moving policy-relevant risk analyses towards more defensible, causally-based methods. Tony Cox draws on his extensive experience to offer sound advice and insights that will be invaluable to both policy makers and analysts in strengthening the foundations for important risk analyses. This much-needed book should be required reading for policy makers and policy analysts confronting uncertain risks and seeking more trustworthy risk analyses." Seth Guikema, Johns Hopkins University "Tony Cox has been a trail blazer in quantitative risk analysis, and his new book gives readers the knowledge and tools needed to cut through the complexity and advocacy inherent in risk analysis. Cox's careful exposition is detailed and thorough, yet accessible to non-technical readers interested in understanding uncertain risks and the outcomes associated with different mitigation actions. Improving Risk Analysis should be required reading for public officials responsible for making policy decisions about how best to protect public health and safety in an uncertain world." Susan E. Dudley, George Washington University

Managing the Aftermath of Radical Corporate Change - Reengineering, Restructuring, and Reinvention (Hardcover): Eliezer Geisler Managing the Aftermath of Radical Corporate Change - Reengineering, Restructuring, and Reinvention (Hardcover)
Eliezer Geisler
R2,911 Discovery Miles 29 110 Ships in 10 - 15 working days

The radical restructuring of organizations can have momentous effects and not all of them are good. In fact, many are actually bad and may cause serious harm. How management can remedy these ill effects systematically and restore stability to their traumatized organizations is the theme of Dr. Geisler's compelling new book. How do we clean up the mess from poorly conceived, badly implemented, and ultimately unsuccessful restructurings? How can managers, who have been caught up in these changes and who are as disrupted by them as anyone, regain their own equilibrium and help the healing and reconstructive process take hold? Geisler's answers to these questions are essential reading for corporate executives in all types of organizations (public and private both), and for academics and students.

Dr. Geisler lists the problems associated with radical change and describes the futility of total corporate transformations in general. In addition, he develops a staged process by which managers can counteract the side effects of radical change programs. By showing that the beneficial effects of radical corporate change are usually transient, Dr. Geisler's process is a key ingredient in any effort designed for the long-term survival of the firm and the preservation of its strategic goals and methods. Thus, not only does Geisler provide a sound, well-reasoned criticism of corporate restructuring, but he offers something that few if any other books can offer: a workable means to cope constructively with the effects of its many failures.

Behavioral Systems (Hardcover): Robert Morasky, David Wachs Behavioral Systems (Hardcover)
Robert Morasky, David Wachs
R1,878 Discovery Miles 18 780 Ships in 10 - 15 working days
HR Leadershift - The Five Distinctions of a Strategic HR Leader (Hardcover): Sara Christiansen HR Leadershift - The Five Distinctions of a Strategic HR Leader (Hardcover)
Sara Christiansen; Foreword by Laura Lee
R790 Discovery Miles 7 900 Ships in 12 - 17 working days
Industrial Research Performance Management - Key Performance Indicators in the ICT Industry (Hardcover, 2012): Tatjana Samsonowa Industrial Research Performance Management - Key Performance Indicators in the ICT Industry (Hardcover, 2012)
Tatjana Samsonowa
R2,871 Discovery Miles 28 710 Ships in 10 - 15 working days

Managers are increasingly concerned with the typical methods available for organizational performance measurement and control. Research into performance measurement, within the field of innovation management, has been variously approached through frameworks for performance measurement in general (for example, the Balanced Scorecard by Norton and Kaplan), R&D performance management, and surveys on in-use Key Performance Indicators (KPIs). It is striking, however, that

almost no research has focused explicitly on the performance measurement of research activities, or indeed tried to develop a systematic approach to setting KPIs for specific research goals.

This work, in co-operation with ABB Research, Deutsche Telekom AG Laboratories, EMC2 Advanced Technology Solutions, IBM Research, Intel Research, Microsoft Research,

Philips Research, and SAP Research, develops a systematic approach to performance measurement for industrial research organizations in innovation-driven companies.

The following questions are addressed:

(1) Which research goals do research departments have?

(2) Which KPIs do they use to monitor the achievement of these goals?

(3) Is there a systematic best-practice approach to selecting KPIs for performance goals?

The outcome is a complete set of eleven performance clusters, such as the transfer of research results to the development or other organizational departments, and each cluster has its own set of KPIs. The eleven clusters are: Technology Transfer, Future Business Opportunities, Technical Achievements, Intellectual Property, Operational Excellence, Talent Pool, Image, Publications, Presence in Scientific Community, Collaboration with Academia, Collaboration with Partners and Customers.

This work led to the creation of the Institute for Industrial Research Performance Management that provides ongoing research and insights for managers of industrial research organizations.

Exploring Knowledge-Intensive Business Services - Knowledge Management Strategies (Hardcover, New): Eleonora Di Maria Exploring Knowledge-Intensive Business Services - Knowledge Management Strategies (Hardcover, New)
Eleonora Di Maria; Roberto Grandinetti, Barbara Di Bernardo
R2,797 Discovery Miles 27 970 Ships in 10 - 15 working days

Provides an updated view of knowledge management strategies of knowledge-intensive business services (KIBS) by focusing on how those firms manage innovation in their value chains and at the territorial level. Offers an original analysis of key processes of KIBS, specializing in design, professional firms and information technology.

Mythical Inspirations for Organizational Realities (Hardcover): M Kostera Mythical Inspirations for Organizational Realities (Hardcover)
M Kostera
R1,455 Discovery Miles 14 550 Ships in 10 - 15 working days

This is the third volume in a series on myth making in organizing, which looks at mythical narratives as metaphors of an organizational issue to reveal an archetypal dimension of organizing and organizations.The third volume in a series of three that systematizes the current and emerging interest in the research of organizational virtues and vices, and organizational sagas, to reveal an archetypal dimension of organizations.It is a topic of high interest but little publication, with high probability a coming new turn in organization studies. A new approach and new theory is developed, based on recent research and reflection of contributors.The third volume in a trilogy on myth making in organizing focuses on myth in everyday organizational life. The mythical narratives presented in this volume serve as metaphors of an organizational issue that can take inspiration from, or be better understood through, the myth to reveal an archetypal dimension of organizing and organizations.

Principled Leadership and Business Diplomacy - Values-Based Strategies for Management Development (Hardcover): Manuel London Principled Leadership and Business Diplomacy - Values-Based Strategies for Management Development (Hardcover)
Manuel London
R2,687 Discovery Miles 26 870 Ships in 10 - 15 working days

Principled leadership is the art of applying ethical business values, and business diplomacy is the means of doing it. London shows that principled leadership and business diplomacy not only provide direction for management, but they also enhance development of leadership in others. His book offers a solid, well-illustrated, immediately applicable way to design a management and leadership development program, select training managers and executives, and a way to change corporate cultures. Concise and practical, his book is as important for teachers and their college-level students as for HR executives, management and organizational development specialists, and consultants throughout the public and private sectors.

London shows how principled leadership and business diplomacy enhance employee and customer loyalty and commitment, essential to the survival of any organization in today's competitive, global economy. But, can this really be achieved? London defines principled leadership as the art of applying ethical business values, and business diplomacy as the means to do it. By using these techniques, executives and managers can implement change and gain commitment to their initiatives from inside and outside their organizations. Well illustrated with case studies and exercises, this book is essential for HR executives, management and organizational development specialists, and consultants throughout the public and private sectors.

London describes how principled, diplomatic leaders and managers put personal feelings aside, avoid anger, and by doing so are highly successful in resolving conflicts. He identifies and explains different styles of diplomacy, such as the trial balloon, shuttle diplomacy, coalitions, and co-optation, and shows how principled, diplomatic behaviors result when people really listen to each other--and by doing so, develop their own values as a foundation for decision making, conflict resolution, and negotiation. The result is a clear demonstration of how human resource managers, trainers, and organizational development consultants can create a truly productive work environment in their own organizations, and how principled leadership and business diplomacy will benefit them as well their relationships with others.

Strategies for Longevity in Family Firms - A European Perspective (Hardcover): G. Corbetta, Carlo Salvato Strategies for Longevity in Family Firms - A European Perspective (Hardcover)
G. Corbetta, Carlo Salvato
R2,779 Discovery Miles 27 790 Ships in 10 - 15 working days

The strategic concepts and tools illustrated in this book provide a framework for devising and implementing strategies favouring longevity of family-controlled business entities. The authors illustrate their arguments with examples drawn from their direct knowledge of representative Italian and European family firms.

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